No email for order I placed for pickup

Hi,I placed an order for an Amazon Fire TV Stick yesterday to pick up at the Clarence, NY Store. When I completed the transaction, I got a page which thanked me for my order, but had no other information on it ( I checked out as a guest). In the past, I always got an immediate confirmation by email, followed later by an "order ready for pick up" email. Unfortunately, as of 23 hours later, I've still not received any confirmation or pickup emails for my order, but my credit card was charged for the transaction. Now what? Please advise. Ken

Hi Ken –
I’ve heard a lot of great things about the Amazon Fire Stick, but just can’t bring myself to pick one up since I’ve got another device like the roku or chromecast on every other TV I own. I know you must be anxious to get your new streaming stick, so I would be glad to help you get a status on it.
I know we’ve been performing maintenance on our website over the past few evenings, and we were advised that some delays with confirmation emails could be a result. Using the email address you registered with our forums, I was able to find your order and I have sent you a private message with your order details. To view your private message, sign into the forum and click the envelope on the top right corner of the page.
Please let me know if you have any other questions I can answer for you, 

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