No internet connection after working since March

My wife just was using our 4200N router fine this morning. I went to try and use the internet and it was not working. I can connect my pc directly to the modem and works fine as I am typing on it now.
I upgraded to the latest firmware to see if that would fix it but it does not.
From what I can see, no matter how hard it tries, it won't grab an IPV4 or 6 IP address from my cable company. I am thinking the router just went bad on that side of the router. I hate paying for shipping back and forth when this router should of lasted as long as my old lyksis that I have now and am using as a access repeater.
Need some help. Tech support on the phone would be nice, but I am still thinking it is DEAD.
Thanks
Eric.

After upgrading the firmware, did you reset the router? It is advisable to do reset every after doing a firmware upgrade. Push and hold the reset button for 30 seconds then power it off for 10-15seconds. Once the power light goes solid, you may proceed with reconfiguring its settings either using the setup cd or doing it manually. For more info how to reconfigure it manually, you may refer to this link: Setting up a Linksys router with Cable Internet service.

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No internet connection after working since March

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