No Offer notification is being sent to applicant in IRecruitment

Dear All,
i have a problem that when sending the offer by the recruiter to the applicant, the applicant is not receiving notification from the application at all, and even when he respond and accept the offer, the Recruiter or the manager are not receiving notitication of the acceptance either, why its not working??
Note: all the other notifications are working fine (Interview creation, interview update, communication, applicant status).
Please help as soon as possible as it is an urgent request.
Thanks & Regards.

Not sure what EBS release you are on, however you may review the following docs and see if it helps.
Multiple Notifications or no Offer Notifications are Sent in iRecruitment in Release 12.1.3 (Doc ID 1293737.1)
iRecruitment External Site Issues (Doc ID 1368686.1)
Offer Notification not Appearing in Applicants Worklist (Doc ID 1136043.1)
Can you find any errors in the workflow/database log files?
For urgent issues, please log a SR.
Thanks,
Hussein

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