No orders showing in my account - just bought lightroom and photoshop deal but no way to download?

I've had a confirmation to say payment gone through - i bought the photography $9.99 a month package - for lightroom and photoshop. Nothing showing in my orders... I can't downlad the product? I'd like to get help

Does any subscription? Try downloading the Creative cloud Desktop Application and install it sign in then install the products https://creative.adobe.com/products/creative-cloud or download the products installers. Follow download  instructions closely http://prodesigntools.com/adobe-cc-direct-download-links.html

Similar Messages

  • I only bought Lightroom and Photoshop subscription but it appears the cloud overwrote all my other old programs and is now demanding a new serial

    Hi,
    I joined the subscription service but ONLY purchased Lightroom and Photoshop.  I had other legally aquired adobe programs on my computer that I was perfectly happy with (dreamweaver - I olnly do the bare minimum of stuff with it, i write my own code mostly - therefore did not need an upgrade)...now it seems Adobe has taken it upon itself to update ALL of my programs to the newest versions and will not let me use any of my stuff until I pay for a new serial for ALL of it.  I can't even read a PDF all of a sudden, because i magically have the newest version of Acrobat, which I NEVER asked for....
    So they basically used my membership and HACKED my computer and updated software - I say hacked because these updates were without my permission...and now they are trying to force money out of me?????  This should be ILLEGAL!  this was a really really really crappy thing to do, since I DO NOT have the money to buy serials for all this other software.  THANKS A LOT FOR SCREWING ME.  would you please now HACK my computer again and fix this????  I should not be forced to update all my software if I DO NOT WANT TO!
    If Adobe does not remedy this I will cancel everything and find other stuff to use.  Too bad, because I prefer this software, but there is always another alternative...
    FIX THIS!!!!!

    Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    or
    Adobe contact information - http://helpx.adobe.com/contact.html may help

  • I just bought Lightroom and I am having difficulties retrieving my serial number.

    I have just purchased Lightroom and I am having difficulties retrieving my serial number so that i can start using this product.

    http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • I've just bought lightroom and downloaded it and in the Develop Mode I am unable to find the 'Basic' tab. All that shows (in the order that they appear on my screen) are Histogram, Tone Curve, HSL/Color/BW, Split Toning, Detail, Lens Correction, Effects a

    My Basic Tab has vanished...clues on where I can find it. I have a horrible feeling I've pressed some 'hide' button by mistake and can't find how to undo it

    Right-click on one of the tabs that are visible and select "Basic" from the menu that's presented, Mohammed.

  • Just bought PS and LR Discs but have no Drive on MAC

    What is the best way to transfer the software onto my Mac? I have already registered the products online...
    Cheers. =)

    Download the trial versions and activate them or transfer the installers to an USB stick on anotehr computer.
    Mylenium

  • Please help. I just bought Elements and Premiere 13 windows, and I have a MAC !!

    Please help me, I just bought elements and premiere 13 but I have a MAC and somehow I bought Windows !!  HELP

    You can request that we swap out your serial numbers with ones that will work for mac.
    The following guide should get you going:
    Order product | Platform, language swap

  • I just bought a new ipad 2, but cannot use it as it only shows the itunes logo and a cable. This means it's telling me to connect to itunes. I've done this and performed sync, still no way out. I have been told by friends to "unlock" it. Please how?

    I just bought a new ipad 2, but cannot use it as it only shows the itunes logo and a cable. This means it's telling me to connect to itunes. I've done this and performed sync, still no way out. I have been told by friends to "unlock" it. Please how?

    Have you already activated the iPad? That is what the screen is telling you to do - connect to the computer with the supplied cable and run iTunes while connected - and iTunes should guide you through the set up process. If you have already set up the iPad and you are still getting thos screen message - restore your iPad. You must be running iTunes 10.5 on your computer as well.
    Restore iPad
    If you can't restore this way, you will need recovery mode.
    Unable to Restore

  • I just bought my iphone5c on ebay, but the previous owner will not remove from their account, what do i do?

    I just bought my iphone5c on ebay, but the previous owner will not remove from their account, what do i do?

    You won’t be able to use it. Ask eBay for a refund.
    (120398)

  • I have just bought McSudoku and it quits after about a minute every time. How do I correct it or get a refund?

    I have just bought McSudoku and it quits after about a minute every time. How do I correct it or get a refund?

    I am logged into the same things on both my iPhone and my MacBook Pro, except for mail. I use a gmail IMAP account and everything there already works on both machines. The iCloud account on my iPhone uses one Apple ID and the one on the Mac uses the second Apple ID.

  • I just bought QuickTimePro and can't find any filed where i can fill in the code????

    just bought QuickTimePro and can't find any filed where i can fill in the code????

    Welcome to the Apple Support Communities
    If you are using a Mac with Mac OS X Snow Leopard, OS X Lion or Mountain Lion (as you say in your post), you have to install QuickTime Player first in order to install QuickTime Pro with your key. See > http://support.apple.com/kb/ht3678

  • Just bought HP Pavilion 23xi monitor, but no sounds. is there built in speaker?

    just bought HP Pavilion 23xi monitor, but no sounds. is there built in speaker? or any HP monitor has built in speaker?
    This question was solved.
    View Solution.

    Hi,
    The following link shows its specs:
       http://www8.hp.com/emea_africa/en/products/monitor​s/product-detail.html?oid=5328978#!tab=features
    No speaker. Please try the following nice monitor:
        http://store.hp.com/webapp/wcs/stores/servlet/us/e​n/mdp/accessories-88342--1/hp-pavilion-touch-monit​...
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • I just bought CC and the trial version of LR5 asks for a serial number...?

    I just bought CC and the trial version of LR5 asks for a serial number...?

    If you mean will you lose the work you've done in the trial version: no, you shouldn't. 
    Ideally, before you remove the trial version, back up the catalog.  Go to Edit menu (in LR), Catalog settings... and click "Show", which will take you to the folder containing the catalog (for Windows, don't know about Mac).  Make a note of that folder location, and preferably take a copy somewhere.
    When you've installed the CC version (as BKKDon says), if the CC version doesn't open the existing catalog, go to File menu, Open Catalog... and take it to the existing catalog. 

  • Just bought CC and have license key. When I try to redeem it says "This card was purchased in a country that does not match your Adobe ID."

    Just bought CC and have license key. When I try to redeem it says "This card was purchased in a country that does not match your Adobe ID. You can try signing in with a different Adobe ID or get in touch with us if you need help." anyone have any ideas?

    Change/Verify Account https://forums.adobe.com/thread/1465499 may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
    -Credit card https://helpx.adobe.com/utilities/credit-card.html
    -ID support http://helpx.adobe.com/x-productkb/global/service-c1.html

  • Just bought Lightroom 6 through B&H Photo Video online and now Adobe says it is "unable to validate this serial number for Lightroom".  Any help for me here folks?

    Just bought Lightroom 6 through B&H Photo Video online and now Adobe says it is "unable to validate this serial number for Lightroom".  Any help for me here folks?

    If you want to buy the product Lightroom 6.0 from the Adobe Website, then please visit here-
    http://www.adobe.com/products/catalog/software._sl_id-contentfilter_sl_catalog_sl_software _sl_mostpopular.html
    And scroll down to the bottom and spot the Lightroom 6.0 to buy the standalone application.
    You can buy the application as an upgrade or full product (second red box in the screen shot shows the previous version of the software you own and needed to be selected if you are buying the upgrade Lightroom 6.0 ) in case you have the previous version ( Lightroom 1.0, 2.0, 3.0, 4.0, 5.0 ) serial number registered or noted somewhere.
    Here is the screenshot which might help you in buying the product correctly,
    You can visualize the first red box where you need to select on the drop down to make the purchase as an upgrade product or the full version of the application.
    If you have the qualifying product ( Lightroom 1.0, 2.0, 3.0, 4.0, 5.0 ), then it would cost you just $79 else $149 in case of full installer.
    Try, it might help you get over the plight of buying the product.
    Thank you so much.

  • HT5731 I just bought a t.v series but didnt downloading them all. But I have now tried to download the other episodes and a message comes up "This computer is already associated with an apple ID. If you download past purchases" but I havnt downloaded them

    I just bought a t.v series but didnt downloading them all jut the first episode. But I have now tried to download the other episodes and a message comes up "This computer is already associated with an apple ID. If you download past purchases with your apple ID you cannot auto download or download past purchases with a different apple id for 90 days." but I havn't downloaded them before and the apple ID I have signed in with is my own?? Help I want to watch my tv series

    Not from your end. Click here and ask the iTunes Store staff for assistance.
    (126716)

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