"No Printer" sometimes checked (in Citrix)

Post Author: leonard
CA Forum: General
Hi. When crystal reports is run on Citrix, we sometimes get the "No Printer" checkbox selected. And it needs to be unchecked everytime before printing. This does not happen all the time. Have tried restarting the Citrix session and eventually there will be a "good" session where the "No Printer" checkbox is not selected.
Has anyone come across this before or is there some simple setting we have overlooked? I assume it must be something to do with how Crystal interacts with Citrix printing because we did not have this issue when we were using Microsoft Terminal Services.
TIA

Hi,
Is it a "deskjet 5320" ? I can't find its specs. Pease check the following link to fix:
http://www.apple.com/support/ipad/assistant/airprint/
Regards.
BH
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