No sound on s3644uk desktop after loading sp2 and latest nvidea 9300ge driver vista 64bit

Hi,
On start up screen went to large font and there was no sound.Went to device manager to find error code 43(windows has stopped this device working).System restore would not work.I then restored to factory condition.Problem still exists.
Tried installing nvidea ge9300 driven from hp for my pc and also via the pc.Problem still exists.This then became a intermittant problem.Worked sometimes on start up(both sound asnd graphics).Latest fix was downloading latest driver from nvidea website and running microsoft updates .Now up to date with sp2.Graphics seem ok now but there is still no sound.I have run the hp diagnostic tool for video card which shows passed.But then shows code uc316-25w.I have also run a realtek ac97 update through microsoft updates.Run realtec audio test through hp diagnostics which failed code sc316-20w.Can anyone help please

Hello Peter
The video card in your computer is not integrated into the motherboard; instead it takes up a PCI Express x16 1.0 slot. You may want to try a new power supply first as this could be related to the power supply no longer supplying ample power to the video card for it to work at its full capacity, but also keep the following things in mind when looking for a new video card:
1. Make sure the card is a low profile card and that it has a low profile bracket. This makes sure the card will have clearance in the slimline case.
2. Make sure the card is compatible. What you will want to see is that the card is meant for a PCI E x16 slot. The card can be PCI 1.0 through 3.0 compatible and should still run in the PCI E x16 1.0 slot. (Note: PCI E x1, x4, and x8 card can fit and run in the x16 so this opens up more possibles, however, there are quite a few low profile x16 cards out and those tend to be better. PCI SIG that creates the PCI E specifications purposely makes PCI E slots compatible with software and mechanical interfaces.) Source: PCI SIG
3. Make sure you have a strong enough power supply. Your computer has a 160Watt power supply. Also some video cards require additional power connected from newer power supplies. Some of my suggests below suggest having a minimum 300-400 Watt power supply. If you need to upgrade your power supply make sure it has a 24 pin or 20+4 pin motherboard power connector, Sata power, and molex power connectors. Lastly keep in mind the physical size of the power supply it looks like your power supply is a Mini ITX form factor. Also if you live outside the US make sure that there is a switch on the power supply to change voltage.
Some possible suggestions:
nVidia: GeForce GT 610, GeForce GT 520, or GeForce 8400 GS shouldn't require a new power supply (probably the most similar to your current card).
ATI/AMD: Radeon HD 6450, Radeon HD 6570, or Radeon HD 6670.
Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
When a solution is found please mark the post that solves your issue.

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