Nokia 701 mass storage option hang

hi..
Whenever i connect my nokia 701 with my computer and choose mass storage option it hang very badly...
How can i solve this probalam....??
Moderator's notes: Moved to it's own thread

Dear Kr_gabani,
Welcome to the Nokia forums!
Could you please try perform a soft reset using the code *#7780# security code 12345 if prompted, this will not delete any data however it will restore your settings to how they where when brand new.
Please try and replug the device and if it still does not work please go into your computers control panel > devices > uninstall the phone drivers.
After you have uninstalled the phone drivers please replug your phone and let the drivers reinstall themselves.
Hopefully this solves your issues with entering mass storage mode. If the issue persists, please dont hesitate to let me know!
Sheldrick
Press the 'Accept As Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!

Similar Messages

There is no mass storage option on my Blackberry / Using USB to export photos to computer.

I am trying to transfer photos from my Blackberry. I do not have a data plan or a micro sd card, so the usb mass storage option is (I believe) the only way for me to get my photos off my phone and onto my computer.
I plug the usb cord into my computer and phone, but my computer does not recognize the phone as a storage device, so when I click on "Removable Disk (E)" in My Computer, I get prompted to insert a disk into the drive.
I read that in order for this to work, I need to enable mass storage on my Blackberry. I go to options, device, and storage; however, there is no "Mass Storage" option even listed there. The only two options with check boxes are "Enable Compression" and "Media Card Support."
Is the mass storage option elsewhere on the Blackberry Curve? I have tried restarting my phone, computer, using different usb ports, and using different usb cords to no avail. How can I get my photos off my phone?
Solved!
Go to Solution.

Hi BerryHalps
Welcome to BlackBerry Support Community Forums
Please refer to this KB Article :
KB13564 : How to enable or disable mass storage mode on the BlackBerry smartphone
But as you told that you don't have any Media card on your phone then mass storage mode will not work .You can refer to this KB Article and transfer your Images or Photos from your BlackBerry to a Computer :
KB29523 : How to manually transfer files between a BlackBerry smartphone and a Windows computer
Good luck.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

'mass storage' connection option showing error mes...

Up until a yesterday , my phone was working fine . Then , yesterday , when I tried to connect it to my PC via the nokia-provided USB cable , things went kaput.
The phone began by working normally, asking me to select a connectivity option, while my computer gave me the message that it had detected a new MTP device , and then asked me to insert the disc that might have come with this device. I cancelled this , as always, and selected the 'mass storage' option on my phone. At this point , the phone gave me this error message :-
"Memory card in use by another application. Please wait."
and the computer , instead of treating the phone like an external storage device , began going through the same sequence of " found MTP device . Please insert disc " over and over . This is happening even after I reset my phone to factory settings. What do I do now ?
Can anyone please help ?

Are you sure you selected Mass Storage mode on your phone in the connection prompt, and not Nokia Suite / Ovi Suite / PC Suite? If you have restored your phone to factory settings and are stil having problems, then you will need to take your phone to your local Nokia Care point for them to inspect.
to locate Nokia Care: http://nokia.com/support

8320 - Can't use as mass storage device

Hello all,
I received this Blackberry from my dad, he works at this company and they gave him this blackberry a while ago, and eventually they gave him a new one so he gave me this one. Needless to say, it was registered with BES, with some restrictions, however I was able to remove them all, from firewall policies to MMS and other policies that didn't allow to do certain things. (it's now BIS)
Everything is working great, except that I'm not able to access the media card using windows explorer. I'm not getting the prompt when connected to the PC, despite the fact that at options (on the device) I have it configured to prompt, and media card is activated and all.. which should make it work, but still doesn't.
I installed USB drivers (5.0.1) then the DM 5.0.1... tried to connect but nothing. However, DM does detect the device and shows its PIN number, I can make backups and install apps from there, so it is connected correctly, but I don't get a prompt asking for mass storage or just charge as it should...
I think it has to do with restrictions it used to have, because I can't think of any other reason for it not working. I wiped the device once, reinstalled ALL the device software (4.5) from my carrier, make sure no policy was active (I removed them using both policy.bin file and JL_cmder method.. the later worked best as it removed policies for firewall as well, which I was not able to do with the blank policy.bin file method. I removed the policy file already from my computer and deleted the registry entry I made when I used it, so this should not be a problem now. I even reinstalled DM, USB drivers, and tried "calfix" from blackberry support, which supposedly was going to fix my problem, but didn't.
I tried reading lots and lots of forum post, either from here or any other BB forum on the internet, but the solutions haven't worked on my BB device...
So, can anyone help me? What should I do? USB mass storage option is the only thing that doesn't work, but I need it to transfer files between my PC and my BB....
Thanks in advance.
edit: I forgot to add more details,
Windows 7 Ultimate
8320 with OS 4.5.0.55 installed
USB cable: the one provided with the device, I even tried connecting another Blackberry and it worked fine, so it has to be a problem with my blackberry and not the PC/windows/cable/desktop software.

Hi and Welcome to the Forums!
First -- thank you so much for the detailed report...it really helps us know how to guide you! Kudos!!
I do not think that you have yet successfully removed the IT Policy...here is another method that has been tried by many that works:
http://supportforums.blackberry.com/t5/BlackBerry-Storm-BlackBerry-9500/Remove-IT-Policy-from-person...
After you complete that, you will have to reset everything from scratch...but the Policy should be gone.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Kyocera Brigadier as mass storage connecting to Debian Linux

Hi all. I have a new Kyocera Brigadier but I can't get it to transfer files using Debian. The phone is running Android 4.4.2 and I'm using Debian Wheezy 64bit current. I set the android to Media Sync Mode but I can't find it as a device. If I don't set it to Media Sync Mode, then it registers as a CDRom but I can only see a few system folders (looking into the ISO), not anywhere to put my music files. Thoughts?
Here is a dmesg http://paste.debian.net/163512/
https://www.verizonwireless.com/support/knowledge-base-106426/ My phone, but I don't have the Mass Storage option.
Why is it difficult to transfer files when Android is Linux-based? I've never had a problem like this before. I've had an ADP1 and an Android X2 before and this never happened until now.
I found this thread Kyocera Brigadier as mass storage but that was for Mac.
Thanks!

You need to install the Android File Transfer application for Mac in order to get the mass storage functionality on your Mac.

Mass Memory Not working In my Nokia 701 !!

My mass memory is showing that it is in use even when it is not connected to any device or gadget !!
It all happened when I formatted my Mass Memory via PC in mass storage mode !!
Format was successful but when I ejected 701 from PC the Default file manager was still showing that the mass memory is in Use .
I tried everything from updating my software via Nokia Suite to re-booting my device a multiple times and also removed the battery many times and also I Hard Reset my device many times but to No avail .
Nokia care says that they Don't know what went wrong so they can't help me !!
What Should I Do now ??
Information -
Model - Nokia 701
Software Version - 112.010.1404 (Belle FP1)
Computer OS: Windows 7 Ultimate

Hi Blacklisted,
Thanks for the feedback and welcome to the forum.
While you may try a hard reset on your device it is likely you will have to visit a Nokia Care Point where the device firmware will have to be reinstalled. Follow the procedure below and if this will not resolve this for you you can find a Nokia Care Point using this link.
If you have data on the 701 you wish to keep create a backup using Nokia Suite but when asked deselect the option to include settings in the backup. You can start a backup through Tools>Backup in the Nokia Suite menu.
Now disconnect your 701 from the PC and select the offline profile, press the on/off switch and from the menu which appears select and activate the profile offline.
Enter the code *#7370# followed by the security code 12345. Please be aware this reset may take a while. Your 701 will restart when finished.
After the 701 restarts go through the Device First Use sequence to setup the 701 correctly.
Now connect the 701 to your PC again and let Nokia Suite install the requires files on 701. After this (re)install the latest system update. When you go to the update screen in Nokia Suite your will either be presented by a system update or you can choose to re-install the current (up to date) version again.
After the update verify if there are any additional updates and install these as well.
After this you can restore the backup if you made one.
Hope this helps, let us know how you get on.
Kosh
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Nokia C5-03 and Mac OSX Lion - Problems copying files to phone in Mass Storage mode

Whenever I try to load more than one file from my iMac (early 2008, OSX Lion 10.7.2) to my new Nokia C5-03 in Mass Storage mode —since the files are MP3s and Multimedia Transfer doesn’t seem to work at all, I keep on getting asked which transfer mode I want to activate for several times, I always choose Mass Storage, and then the first file starts copying, but when it ends with the first one I have to wait for ±30s only to get asked the same again and again until the second file starts copying, and so on.
It’s driving me crazy, I’ve tried setting in the USB connectivity options not to ask me for the mode when I connect the phone, but it doesn’t work either. It still goes very slow and a lot of “USB Mass Storage transfer mode activated” messages appear.
I’ve tested it with a friend’s C5-03 and it’s still the same, but when connecting them to a Windows computer everything goes great and fast. Has somebody had this problem before? Is there a solution to this? I don’t know if this is the correct board to post this, sorry if it’s not.
Thanks in advance.
PS: Sorry if there are any mistakes or my English sounds weird, i’m Spanish.

Hi,
Can you try the suggestions below?
-Go to Add/Remove Programs in Control Panel (called Programs
and Features in Microsoft Windows 7).
Select Nokia Ovi Suite in the list of applications and click
Change/Remove.
In the dialog that appears, choose Repair.
- Click Nokia Connectivity Cable Driver and repair
-Try creating the connection between your phone and computer
totally from scratch. Start by disconnecting your phone. In
Nokia Ovi Suite, select Tools > Options > My devices. Select
your phone at the top of the window and click Remove this
device.
Then, select Tools > Add new device, and follow the
instructions to reconnect the phone.
If this doesn't solve the problem,
-Uninstall the following programs withAdd/Remove Programs in
Control Panel (called Programs and Features in Microsoft
Windows 7):
Nokia Connectivity Cable Driver
Nokia Ovi Suite
PC Connectivity Solution
Then, download and install the latest version of Nokia Ovi
I hope this helps.
Br
Mahayv

Nokia N95 - unable to activate mass storage mode

I'm having trouble with my Nokia N95 8Gb and mass storage mode.
WWhen I can eventually activate this mode after shutting down apps (just intellisync and location tracker), it usually lasts no more than 90s before the phone reboots itself.
This makes copying music rather difficult since
- The music apps on pcsuite/nseries pcsuite are useless and crash on any attempt to sync (Vista x64)
- Nokia music doesn't see the phone
- file copy in pcsync is slow
- USB mass storage mode doesn't work (ie for using iTunes sync)
I'm on the v20 software.
Any ideas?
I love my N95 8Gb -- but this is why people but iPhones/iPods... it's just too hard.

07-Jul-2008 10:12 PM
planetf1 wrote:
Thanks for the hint. However I'd rather not do this just yet. I'd prefer to figure out which app is in error.
So Q: Can one retrieve the cause of a phone crashing/rebooting? Is there a "system dump" ????.........
Point taken, but more often than not it's the O/S itself that is causing a problem, hence the need to perform the reset. And I don't think there is a core dump anywhere that you can examine. Even if there was, would it mean anything to you? You don't know what system variables are where (there won't be any debug symbols) and I'd challenge you to reverse engineer the system stack (if you knew where it was) in order to find the point in execution where the failure occurs.
This is, of course, assuming it is a software problem. If the problem persists after a reset and, optionally, a firmware reinstall, then it could well be a hardware problem that a Nokia Care Point should take a look at.
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

Mass storage removable devices hangs my application

Hello everyone,
starting from Windows 8.1 connecting a USB mass storage device that are read only but doesn't have read only flag set in the volume descriptor would cause the system to enumerate the volumes very slowly. This could be solved by turning the Search/Do not
allow locations on removable drives to be added to libraries Group policy on.
This however hangs Windows 10 at startup and if any application tries to access the volume it hangs too for several minutes. And the group policy settings doesn't seem to fix the problem anymore.
Sure this is the device's problem but the driver should not block the system or any other application and if set so it should not attempt to write to the MSC device.
Does anyone experience similar problems, is there some other switch that would help me?
Regards
Honza R.

Quote from: frederick.dhont on Today at 02:43:46
All drivers are already all up-to-date
I also want to stress that USB mass storage devices are not detected in BIOS, NOR as bootable USB device. So I can't upgrade BIOS even if I wanted to.
have you done >>Clear CMOS Guide<< with power cord removed?
have you tested with mainboard out of PC case placed over wooden table?

Nokia M86 8MP - Messaging & Mass Storage Woes

All,
I have an N86 and in the; "Message Settings > Other > Memory in Use" I have E: Mass Memory Selected as there is more storage space available.
However;
1) The phone seems to be alot slower at writing and reading messages whilst the messages are stored on the mass storage.
2) Every now and again, if I connect via USB to copy something to Mass Storage, it seems to take over connectivity to the Mass Storage, then when I go into messaging, it tells me that Mass Storage couldn't be contacted and going into the settings again, it has defaulted back to "Chone Memory" (It occasionally does this also after using an App that has been installed onto theMass Storage.
Any Advice ??
Cheers,
Scott
Nokia N86 8MP
Software: 10.086
Type: RM-484

when you connect in Mass Storage mode you are in effect disconnecting the mass memory from the rest of the phone so that the PC has exclusive use. You shouldn't use anything on the phone while in mass storage mode.
Unless you are a message freak then there is no reason why you shouldn't use C drive for message store.

Nokia Asha 503 Mass storage Problem

Mass storage isn't works.... Restarting this phone, it works then.....
So, I have to restart this phone Several times?

Sourav55555 wrote:
Mass storage isn't works.... Restarting this phone, it works then.....
Remove the memory card and use a card reader to check if it works fine. If not, then you might have to reformat the memory card.
If the above fails, you may need to do a full reset on your phone either by performing a factory reset or by using the Nokia Software Recovery Tool.
Good luck

Nokia 5800xm - Folder Mess with Mass Storage Mode

This is the 3rd time I connected my Nokia 5800xm in Mass Storage Mode.. and after disconnecting (thru' Safely Remove Hardware..everytime) the Folders are in a Mess. Applications are shifted from its original folders to don't ask where..(Oh!) ..
I could re-organise them back without much trouble.. but why is this happening ? Is there any way to stop this ?
Thanx
BTW I am with the latest Firmware v 52.0.007 and Windows 7 Home Premium 32-bit

Have the same problem, n86 8MP

Mass Storage in Nokia X2-00

Dear All,
Whenever i connect this phone to PC using Mass storage mode
it shows the drive but when i open it, it says "please insert in drive..."
or when i check drive properties, it says Size availble as 0 and used also as 0.
In short, it is not detecting the memory card although it works fine with OVI
Pls help
Solved!
Go to Solution.

I don't remember the details but have read on this forum that in different modes of connection the device nomenclature changes.. Also in some cases rather than showing ' contains nothing' even if there is a lot of empty space it showed as FULL...
Keeping aside this issue, do you have any functionality problem if you use the Suite mode for connection ? If not then just ignore this.. as there are lots of issues related to OVI Suite and this may be one of them...
--------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

Symbian belle / nokia 701

hello
symbian belle fp2 was updated in my nokia 701 yet there are many defects
1) front camera not supported
2) no dedicated exit option in camera app
3) arrow keys in keyboard missing ( strongly required )
4) der should be normal prediction option instead of dis word prediction.
5) for gallery , there is no option of multiple marking and sending except only one delete option
6)updating system has been stopped since oct ( except a minor update of twitter photo sharing ) when will be new update out
6) there are discussions as to total black out of symbian from market . Is it true that there won't be any development for symbian

nlakhani2 wrote:
1) front camera not supported - Need third party application such as SCam which requires this function
2) no dedicated exit option in camera app - Press RED hang up key
3) arrow keys in keyboard missing ( strongly required )
4) der should be normal prediction option instead of dis word prediction.
5) for gallery , there is no option of multiple marking and sending except only one delete option - Gallery & Camera Update as here:<http://www.allaboutsymbian.com/flow/item/16967_Gallery_and_Camera_update_hits.php
6)updating system has been stopped since oct ( except a minor update of twitter photo sharing ) when will be new update out
7) there are discussions as to total black out of symbian from market . Is it true that there won't be any development for symbian - Symbian now in "Maintenance mode" so end of the line.
Happy to have helped forum in a small way with a Support Ratio = 37.0

Help Required Email setting save to mass storage -...

HI,
I am using Nokia 701, The current setting of my phone is such that all the incomming and sent mails are saved in the phone memory. This creates problem and I have to delete the mails vary frequently from the phone. Please help me to save my emails in the mass storage or memory card.
I will be greatfull to you.
Thanks
Vinod Farmah

There is no way this can be done. Nokia messaging service always works with phone memory.
In Love With My C6-01:Now running on Nokia Belle!

Nokia 701 mass storage option hang

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