Nokia E7-00. Angry customer's request.

Hi all, First of all I want to tell - I'm real fan of Nokia products (more than 10 years of experience - from 8210 to 5800 models), but last 3 years the only one thing that I've receiving for my money - QUALITY PROBLEMS.
Some hours earlier I came back from Mega Mall (Russia, Moscow, Belaya Dacha, Official Nokia store) where I had tried to receive any additional information from salesmen - no result. One of salesmen told me: "Right now you have the unique chance to make an exclusive deal - you should buy the Nokia e7-00!". When I asked him the questions (listed below) he told me - "I even have no idea who can provide to you this kind of information about E7-00. Buy or not, but don't ask me about this sh..t. If you will not buy this phone, tomorrow someone else will come and buy it". Very nice ... I think that if Nokia Corp. has this kind of salesmen - I can't be the Nokia customer more - I hate unskilled sales.
The main goal of my letter is to show to you what exactly customer needs (of course, I talking about myself). The second - to show to you how the loyal customer becomes angry. You no need to spend a lot of money for marketing or advertisement purposes - just read and understand.
Before my finally decision (right now I'm choosing between Nokia E7-00 and Samsung Galaxy S2) I want to get some clarifications from the 'first hands'. Kindly asking you to answer asap (I've already pre-ordered both devices).
1. Does Nokia E7-00 works with MS Office 2007 formats (operating with docx, xlsx, pptx types)?
2. Is there any analogue of the Layar Extended Reality (for Android platform) for Nokia E7-00 exists?
3. How long and what is the (approximated) number of the programs that were planned to develop for Nokia E7-00 for the next years? (I've read about Nokia and Microsoft plans and I'm not happy about it. I do not want to buy "expensive brand-new device without any future").
4. "Usb on the go" - can I plug any external storage devices (not usb-flashstick, e.g. WD Passport, SSD-type external drives, etc.)
5. Wi-Fi issue - can I use any additional functions e.g. sharing multimedia files to any devices in local Wi-Fi network without Internet, sending photos to printer via Wi-Fi, etc.
6. Is there any analogue of Remote desktop (see please http://www.appbrain.com/app/remote-desktop/pl.androiddev.mobiletab )?
7. How can I get more information about pre-installed browser? About its' functions (I'm not happy to use pre-installed browser at my 5800 XM and installed Opera).
8. How can I get more information about pre-installed e-mail client? Is it still "cutting" 'Sender' and 'Subject' fields till showing it? I have terrible experience with my old Nokia 5800 XM - for understanding about 'sender' I had to open each message. I wishing to developers long life and using only that type of e-mail clients or similar all lifelong. I'll prefer similar with iPhone or Samsung Galaxy.
9. What about autofocus function of the cameras? From time to time I need to make a photo of document and send it. If autofocus is not available - just wondering - why you are making HD-camera and do not provide - 'old' and more habitually function? But I'm still happy that Nokia Corp.do not providing B&W HD-camera solution))).
10. Can E7-00 phone download all e-mail attachments without long and boring procedure (for example - in my Nokia 5800 XM I should to receive e-mail, load list of attachments, after that choose and load each file separately (one-by-one). My "best wishes" to the Nokia's developers again.
11. Is Skype is already pre-installed? If so, what about video-conference calls supporting? Could I change view between frontal and main cameras?
12. How many buttons I should press or actions to make for changing keyboard language (from English to Russian for example)?
13. What extension of video-files and multimedia content E7-00 is ready to playback? What it's maximal size? Could I install any additional codecs? If so - what it's names?
14. How long time the voice-recorder can works? As I remember (my own experience) - at my last E-series Nokia phone was an restriction - no more than 1 minute (even I have enough free disk space).
15. Does E7 has a virtual qwerty-keyboard ? (I'm not happy about "traditional solution" of your company - from released phone model to released phone model you are making keyboard design with two Russian letters at the one button) - please take a look at the traditional Russian qwerty keyboards - we are not from China or Japan - we haven't so much letters. If E7 have the virtual qwerty - is it works on vertical mode or not? FYI - some of your latest firmware for Nokia 5800 XM made 'unintelligent' changes with this issue.
16. Does E7 supports Microsoft Silverlight? If not - do you planning this issue to do?
17. Does E7 have an FM-transmitter (for transmitting music to car audio system)? I read that it was planned. But now - no one can answer me.
18. Why Nokia Corp does not provides proper and full information about own products (even to dealers)? For example - I spent a lof of time to find information that for E7 you still using same ARM11 (ARMv6) as it was used for my old 5800 XM.
I believe this short letter will help you to create a great products again and again and your products will satisfy lot of customers (of course including myself).
Waiting for your answer. Best regards.

UPDATE:
After phone conversation with Nokia Care  Center (8 800 700 22 22) I've got the answers:
1. File types docx, xlsx, pptx are supported by pre-installed commercial software QuickOffice (it’s already included to the price).
2.  There is no information about analogues of Layar reality.
3. Official comment: Symbian is alive))) But there is no analytics or even suggestions about growing OVI store or software for Symbian.
4. USB-ON-THE-GO is only for USB flash. External drives that uses more than 200 mAh are not supports. (Remark for the future – I should control my imagination)) )
5. UPnP is not supported (sad but true)
6. No Remote Desktop, but there is an additional service - similar to dropbox.com.
7. Pre-installed (native) browser is the same one – no additional functions or features. (looks like step back)
8. E-mail client is still cuts “Sender” and “Subject” fields – my best wishes to developers.
9. No Autofocus – great job, guys. Focus length from 50 cm up to infinity. Bravo!
10. Information about possibility of downloading all attachements by one click is still in progress. I really surprised – Nokia Care hotline operator spent more than 2 hours to find the information about company's own product.
11. There is no preinstalled Skype, but if you still want to install it – forget about video calls.
12. Press Shift+Sim for changing language. Good news (I’m seriously).
13. For avi files playback user should install the codecs. There is restriction of file size only cause device using FAT32.
14. Maximal voice-record length is 1 hour
15. Horizontal QWERTY keeps its position after rotating.
16. Microsoft Silverlight temporary is not supported.
17. There is no built-in FM-transmitter. Do you still want to create iPhone-killer? I don't think so.
18. Nokia E7 has the same processor architecture ARM11 (ARMv6) as it was used for old Nokia 5800 XM.
No comments.

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    FP_DOCPARAMS-FILLABLE = 'X'.
    FP_DOCPARAMS-COUNTRY = 'IN'.
    PERSONNEL_NUMBER = '01234544'.
    TRIP_NUMBER = '0002700074'.
    CALL FUNCTION V_FMNAME
    EXPORTING
       /1BCDWB/DOCPARAMS          = FP_DOCPARAMS
    *   EMPLOYEE_HEADER_DATA       = EMPLOYEE_HEADER_DATA
    *   EMPLOYER_HEADER_DATA       = EMPLOYER_HEADER_DATA
    *   ADDRESS_EMPLOYEE           = ADDRESS_EMPLOYEE
    *   ADDRESS_EMPLOYER           =
    *   PERSONNEL_NUMBER           = PERSONNEL_NUMBER
    *   TRIP_NUMBER                = TRIP_NUMBER
    *   PLAN                       =
    *   REQ_HEAD                   =
    *   ACCOUNT                    =
    *   ADVANCE                    =
    *   REASON                     = REASON
    *   REQUEST                    =
    *   STATUS                     =
    *   USER                       =
    IMPORTING
       /1BCDWB/FORMOUTPUT         = FP_FORMOUTPUT
    EXCEPTIONS
       USAGE_ERROR                = 1-------------------------------> error here
       SYSTEM_ERROR               = 2
       INTERNAL_ERROR             = 3
       OTHERS                     = 4.
    IF SY-SUBRC <> 0.
    * MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
    *         WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
    ENDIF.
    IF SY-SUBRC <> 0.
    MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
             WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
    ENDIF.
    CALL FUNCTION 'FP_JOB_CLOSE'
    IMPORTING
       E_RESULT             = E_RESULT
    EXCEPTIONS
       USAGE_ERROR          = 1
       SYSTEM_ERROR         = 2
       INTERNAL_ERROR       = 3
       OTHERS               = 4
    IF SY-SUBRC <> 0.
    MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
             WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
    ENDIF.
    CALL FUNCTION 'SCMS_XSTRING_TO_BINARY'
      EXPORTING
        BUFFER                = FP_FORMOUTPUT-PDF
    IMPORTING
       OUTPUT_LENGTH         = ZVAR1
      TABLES
        BINARY_TAB            = IT_SOLIX_TAB.
    Its showing error as job as already started and in my FP_FORMOUTPUT nothing is getting filled. what is the error. How to rectify it. I have written this code in function moduel. No input or exprot parameter.1st i want to test wheater the form is called prporly and getting all the details from the form. Help in resolve this issue
    Regards
    vijay

    its solved. In se37 is not working showing some error. But in se38 its working fine.
    Regards
    vijay

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