Nokia E90 -Phone start-up failed. Contact the Reta...

Hi, I updated the software through PC and did a backup before doing so. After updating and restoring I got the message above. I sent phone to Service Provider who kept it for 5 weeks and upon return when I restored, I got exactly the same message.
Is there any way to sort this out without going through the Service Provider again?????????
Thanks in anticipation of all useful responses

Hi, that happens for restoring "settings" option of the backup from an older firmware version to a recent firmware version.
Remove the batery, press * 3 green key and click the on/off button, keep pressing the 3 keys until you see the hands from start up.
I hope the backup your talking about was made in PC Suite Content Copier. When you restore the backup, remove the "Settings" check box before you restore, that should be enough.
If you made a backup from "memory" menu in your phone to the memory card, you will not be able to restore the backup, because it will always take you back to the "contact the retailer" error.
Good luck, regards,
Rodolfo Rangel

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Knowledge should be your Advisor when you need help.
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Love me or hate me, its still an obsession. Love me or hate me, that is the question. If you love me then Thank you! If you hate me then ...

Why some nokia 's phone can't update to the free N...

disappointed,upset ....and angry! Still not follow other nokia 's phone user !
Dear sir/madam
Thank you for contacting Nokia Care.
Unfortunately at the moment you cannot have a free navigation on N82. Nokia maps 3.03 are available only for the following models now:
5230 XPressMusic
5800 XPressMusic
6710 Navigator
6730 Classic
E52
E55
E72
N97 mini
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N97 (from 28/01 through the program on the phone itself)
6720 Classic (through software update)
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menu>maps>options>shop and licences>shop (if you do not have any free trail) or if you have free trail you need to go to my licence>select.
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I 'm a nokia phone's user of Hong kong,China and I'm using
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This I wrote in the "Nokia E71 and E66 get free navigation, today" thread but it fits this one as well. So here it is. (Yes I know that the 1 year licens is €10 now).
This "news" is really a slap in the face to us N82/N95 owners who also runs S60 3.1.
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After used five Nokia phones I don´t planning to buy a new one. Instead of spending €99.99 for 1 year navigation I put the money in a HTC android phone. Then I can spend €25-€30 on a no limit navigation software.
You spoke, we listened
http://conversations.nokia.com/2010/04/06/nokia-e71-and-e66-get-free-navigation-today/
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