NOKIA SOFTWARE UPDATER STARTUP FAILURE

The Lastest version of software updater is not working on my Dell Inspiron Laptop. I need help.
I intended updating my E51 to the lastest firmware.
animens

Hi there,
I'm having the same problem with ovi 3.03 with nokia X6 16gb
Anyone know if its been resolved yet.?
I've looked on the website but cannot find any more info!
Thanks
Scaryld
george5800er wrote:
Hello everyone,
I've just downloaded Nokia Map Updater for updating the nokia Maps application on my 5800. Everything works fine until I'm asked to finish installation of the appicaton on the phone. When choosing accept I get (on the phone) the error:
online certificate check failed
this is then followed on the Nokia Map Updater by the message:
cannot update the maps application
installation failed
110-0x80600001
Can anyone help?
Many thanks,
George

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Nokia Software Updater, inadequate instructions, 5...

I have to say I am thoroughly disappointed with the Nokia Software Updater. I heard that there was an update to the software on my 5800 so I followed the instruction on the program and did not get what I expected.
I followed every instruction to the letter including having my phone fully charged before beginning the process. After downloading the update the computer then my computer started making the hardware connected and hardware removed noises over and over again with various bubbles coming up to tell me about Nokia Rom and so on. This goes on for about 10 minutes then the program tells me it has lost connection with the phone and the phone says "startup failed, contact retailer". You can imagine at this point I am very unhappy to this has happened.
After following the instructions it then gives to reattempt the update. The computer simply fails to connect to it again and the phone gave the same message.
When I initially plugged in my USB cable the phone asked what mode it should be in and the Software Updater DID NOT SAY what mode it should be in. I thought it would be best to leave it alone then. The computer said the software could be updated so I left it to it.
As far as I can tell now I have a phone that does work though it not turns itself off after random amounts of times.
I wish I had never attempted to use the updater as I think it has damaged my phone.
Anybody have any advice?
Very unhappy customer here

if your phone is in warranty, just take it to the service and it will be repaired for free. if not, it may cost between 10 and 50 dollars. don't worry.
3650>6600>E51>N82>5800>n82>?

Help I Have A Problem With Nokia Software Updater

Hi
I have This Problem With My Software
Please Show Me any Way To Fix it
Note 1*:I Used This Software on thisComputer but when i chang my windows it doesnt work
Note 2*:after that when i used software (once time) it didnt work because of that i changed my windows
Attachments:
1.JPG ‏24 KB

first its ok
then
translation:
For a better connection please insert the usb-cable directly in to the computer and not trough a usb-hub or -keybord or a dockingstation of a laptop.
Nokia Software Updater has tried downloading the software, but this is failed 4 times.
Its posible that it can be caused by a bad, slow or instable internet connection.
This failure can also occur because we have maybe a problem with our servers.
try later again
i tried it on 2 PCs one with vista and one with XP plz help me
Message Edited by progunnl on 13-Mar-2009 02:50 PM

Installation of Nokia Software Updater

Hi, so I was trying to install Nokia Software Updater. When the installation is at 18 % it says:
Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\Msxml2.FreeThreadedDOMDocument.4.0\CLSID. Ensure you have etc. etc.....
Then you can press only okay. Installation jumps to 31% and then suddenly 30%. After that it says installation was incomplete because of serios failure.
Wheres the problem?
Sorry, of my bad english. =) Hope you can help.
I need to download this software because I want to update my Nokia N81 8GB.

N 95 tried to download off disc ovi suite it downloaded it all apart from software update came up fatal error but no code i then tried to get the updates off of nokia website same problem.
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cheers scotlandbhoy

Nokia software updater failed update on E71x

Nokia Software Updater Wizard at step 3 warns of Device Recovery when solftware updater lost its connection with my device. Followed steps and repeat failure repeatedly.

Hi
can some one suggest how to get the older version on the mobile
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Nokia software updater help

hi when i strat nokia software updater it say login and pass word its naver say before .the site on the top of login window is www.dsut.nokia.online.com but i cant find this site any body help me to how to sign up there ???

warren_g wrote:
You may need to disable Internet Connection Sharing (ICS) in Windows XP, I know this works in Vista as I've had to do it to get NSU to work.
Start->Control Panel->Administrative Service or Tools (depends how it's worded)-> Services.
When you click on Services go through the list & find Internet Connection Sharing (ICS) , either double or right click on it so that a dialog box appears.
In the General Tab you should see a box which says Startup Type, change it to MANUAL. If the service is running then STOP it, the click apply, and close both the dialog box & the Admin Tools box.
Then try starting NSU. It should now work.
Message Edited by warren_g on 04-May-2009 09:34 PM
Message Edited by warren_g on 04-May-2009 09:35 PM
Hi, I tried this once I got in but to no avail. It still isn't working. I watched the task manager when I started the application and the nsu_ui_client_exe starts but quickly disappears a second later. Plus there is no nsl_host_porcess_exe in the task manager. Is this the problem? The phone is driving me crazy and is in desperate need for an update.

Nokia Software Updater Instalation Problems

today i downloaded the Nokia Software Updater onto my laptop. After installation i clicked to open the programme and the following error message appeared:
Microsoft Visual C++ Debug Library
Debug Assertion Failed!
Program: C:\Program Files\Nokia\Nokia Software Updater\nsu_ui_client.exe
File: c:\program files\microsoft visual studio 8\vc\include\list
Line: 776
Expression: list erase iterator outside range
For information on how your program can cause an assertion
failure, see the Visual C++ documentation on asserts.
(Press Retry to debug the application)
Abort Retry Ignore
I have tried the 3 options that it lists, abort, retry and ignore but none of them will fix the problem.
Does anyone have any idea how to fix this. For info my phone is the N70.
Many thanks in advance

30-Nov-200701:04 AM
tin_tin wrote:
Still not resolved this problem yet, can anyone help? I'm using internet explorer but keep getting the debug message when i try and load the software updater.
Consider yourself lucky(?) you got a specific errormessage you can use when contacting NOKIA-"care", they should be able to help you with such a specific description of the error.
(Then again we are talking about NOKIA-"care" here, so you might get NO help at all...)

Nokia Software updater wont connect

Hey all,
I open Nokia Software Updater, but it just keeps saying
'Network Connection Lost. Check your network connection or wether a firewall is preventing the application from working properly'
This is what i can't understand, i've reinstalled the software, pc suite and the updater numerous times but it just hasn't worked, i know the firewall isn't effecting it, as i have disabled it and it still refuses to work. And i do have a active internet connection as i'm here now.
Please Help.
If you need the phone details for anyway it's a Nokia N80.

I had the same issue with N82, I had Mcafee Firewall, after I disable it, it didn't work. I had to use startup program, to remove it from the windows startup, and after that I managed to use the software update.

Error 1904 while installing "nokia software update...

Hi, i've just downloaded the new nokia software updater v.1.4.70en but while im trying to install it shows me an error saying :
" Error 1904.Module C:\Program Files\Common Files\Nokia\Tss\Communication API\cmn_usbdcm.dll failed to register. HRESULT -2147220473. Contact your support personnel" and another " Error 1904.Module C:\Program Files\Common Files\Nokia\Tss\Communication API\dtl.dll failed to register. HRESULT -2147220473. Contact your support personnel.".
I put ok and it continues the installation and then it finish.
But the problem is that if i go to the nokia software updater it does not find my phone! Im working on my windows xp sp2 laptop. I also tried on my windows vista laptop and it gave me the same errors! I have no firewalls or antiviruses to block anything! if somebody can help me i would be very gratfull!
I have an nokia E90 V.07.24.0.3 and i want to update it to the last firmware!
Thank you, Olivier!

I have just encountered the same/similar problem and spent an age trying to find a solution both here and through Google with no success. The good news is that after a bit of trial & error I have managed to resolve the issue with a very simple workaround
When installing NSU, continue through the installation until presented with the error message.
Here, grab a pen and paper and note down the full path of the .DLL causing the problem.
Now continue to install (ignoring the error) by clicking on the right arrow.
Once insallation is complete, open the start menu and select 'Run'
Here you need to type "regsvr32" (without quotation marks) followed by a space then the full path of the file you have noted from the error message. (Note - the path should be in quotation marks). As an example, below is exactly what I typed to resolve my issue
regsvr32 "C:\Program Files\Common Files\Nokia\Tss\ProductApiLoader\ta_productapiloader.dll"
Now open NSU and update your handset.
Good luck and remember to feed back your results on this thread for the benefit of others.

ERROR IN NOKIA SOFTWARE UPDATER 2.5.2(LATEST) For ...

Hi everyone. I yesterday installed Nokia Software Updater 2.5.2 (LATEST) on my PC Running-
Windows 7 ultimate 32-bit build 7600
No ovi suite installed.
I had some problems in my new software V50 of Nokia 5800.
I tried to reinstall the firmware but there is no option to reinstall as earlier versions of NSU had.
But in help file of that NSU(5.2.5) it is written that-:
''After the phone has been detected and identified and the update information checked, Nokia Software Updater displays a summary on the PC screen. If you want to continue updating your phone software, click the Update button. It is also possible to reinstall the same software version that is already in the phone.
Now what do I do as in my NSU there is no option to Reinstall??
Please guys help me out.

Actually I updated through FOTA. It was successfull.but now I had some problems after it has been successfully installed.That's why I wanted to reinstall it and there is no option to reinstall. SO please tell me if u know any way to reinstall the installed update

Trouble with Nokia Software updater software

Hi
I have trouble with my Nokia software updater.
It "freezes" in detecting your phone picture.
Everytime there is a new version of NSU and first time I run it after installing/upgrading it works fine. But when I run it one more time it freezes.
Anybody who could help me???
I have a Nokia N80
Regards
Ståle

tried reinstalling the software?
what is ur pc spec? does it meet the minimum requirements
Blackberry Bold

N82: Nokia Software Update doesn't find the phone

Hello, I am trying to update the firmware of my Nokia N82, but I get an error message from Nokia Software Updater saying that it doesn't find the phone. I find that strange as Nokia PC Suite indeed finds the phone. The icon on the taskbar says that "AndersMobil is connected".
I've noticed that if I let Nokia PC Suite run at the same time as Nokia Software Updater, this icon shows that the phone is being connected and disconnected several times while Nokia Software Updater tries to find the phone, something that might indicate that the two programs cannot be run at the same time? I tried to run Nokia Software Update alone, but still the program doesn't find the phone.
In Windows Hardware Manager (or Units manager, not sure of the english translation) of Windows XP, "Nokia GSM Phone USB Modem" gives the following error message: "The unit is not working as it should as Windows cannot load the necessary drivers for this unit (Code 31)." Under "Portable Devices" in Hardware Manager/(or Units manager?) the error message "This unit cannot start. (Code 10)" appears for the unit "AndersMobil".
I followed the guidelines on the internet reinstalling Nokia PC Suite and Nokia Software Updater, removing and reinstalling the drivers, but Nokia Software Update still doesn't find the phone, and the same error messages appears in Hardware/Units manager every time.
What do I do?
Regards,
Anders
By the way, I sent an e-mail to Nokia support about this but they still haven't answered although it's been a long time since.
Moderator note: translation removed.
Message Edited by sphere_s on 18-Feb-2008 06:53 AM

See also my post "N82: Remove memory card and click OK" at /discussions/board/message?board.id=smartphones&message.id=79797#M79797
I don't know if that problem might be interconnected with the other in some way or not.
Kind regards,
Anders

Nokia Software Updater - Error 1720

Hi, I would be very grateful if anyone could help with the following problem:
I have downloaded Nokia PC Suite - this works fine..
When I try to download Nokia Software Updater, I receive the following error:
"Error 1720: There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action Kill_process error -2147217407, : Line 5, Column 1, "
Could anyone please advise what I can do. (I am not very technical - so any basic advice would be appreciated!)
I am using Windows XP - Home edition. I have a Nokia 5800
Thank you

If you experience behavior such as application errors or scripts that used to work are no longer working, you may have a corrupted WMI repository. To fix a corrupted WMI repository, you have to reinstall WMI. Follow these steps:
For Windows XP Service Pack 2
Click Start, Run and type the following command:
rundll32 wbemupgd, UpgradeRepository
This command is used to detect and repair a corrupted WMI Repository. The results are stored in the setup.log (%windir%\system32\wbem\logs\setup.log) file.

Nokia Software Updater for N71

I have a Nokia PC-Suit installed with Nokia software updater, I was able to update my firmware till latest version,
Recently when I started Nokia Software Updater, it asked me that an update is available (for the updater), When I selected to download and install, after that Nokia Software updater is not starting at all!
I tried reinstalling PC-Suit, Software updater etc... but did not help
Please somebody help me
Thanks in advance
Regards,
Harsha Kodnad

I had the same problem but then I downloaded NSU update directly from nokia website (not from Nokia pc suite) and it worked. It will create a new icon outside PC Suite. Let me know if it works for you

Nokia software updater does not recognize Windows ...

I tried to install nokia software updater to my pc,WIN7 ultimate,and installation cannot begin,because its does not recognize OS.

Taugis,
If the method as described by Rider5512 does not prove to be the solution you require, Microsoft does have an official Windows 7 Support Forum located here http://tinyurl.com/9fhdl5 . It is supported by product specialists as well as engineers and support teams. You may want to also check the threads available there for additional assistance and feedback.
Also to get your questions answered on the most common challenges around application compatibility when coming from a legacy operating system, why changes were made along the way, compatibility technologies inside the OS and methods for getting incompatible applications to run on Windows 7, please go here: http://tinyurl.com/yfa2yyz
Jessica
Microsoft Windows Client Team

NOKIA SOFTWARE UPDATER STARTUP FAILURE

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