Non display of old Customers, Suppliers, Sales Reps and Staff

Is it possible to hide or not display old information in standard searches such as:
Customers
Suppliers
Items (can be done by unticking Sales and Purchase documents)
Sales Reps
Staff Members
I know we can add formatted searches, however more often than not we already we may have a formatted search in place for something else?
Most of the clients existing software have this functionality as standard, whereas SBO does not.

Good call Kevin.
Anything marked as Inactive should be hidden from display as a matter of course (an inactive flag would need to be added to some masterdata), with a check box on the find form to display inactive if required.

Similar Messages

FM to read Sales Rep and contact person name

Is there a function module that gets the corresponding name for the following:
1. Sales Rep, obtained from VBPA-PERNR with PARVW = 'PE'.
2. Sales Contact person, obtained from VBPA-PARNR with PARVW = 'CP'.
If no function module exists, at least where to get the required text?
Thanks in advance.

Hi
Get the Name of the Contact person and the sales rep from the KNA1 or ADRC tables
first get the Partner Number from the VBPA table with the respective Partner function and fetch name from KNA1
or try/use the fun modules
<b>EBPP_GET_PARTNER_TEXT
ISU_GET_PARTNER_ADDRESS</b>
Reward points for useful Answers
Regards
Anji
Message was edited by:
Anji Reddy Vangala

How to download ECC customers without Sales Office and Sales Group values

Dear all,
In SD Customer master record we enter Sales Office and Sales Group fields under Sales Area tab-->Sales Tab.
While downloading customers form ECC to CRM, How can I exclude this Sales Office and Sales Group Data from the download.
I want to download customers without this sales office and Sales group data...Kindly suggest me how can I do this.
Your suggestions will be highly appreciated.
Best regards
Raghu ram

Hi Chandrakanth,
I have removed 'Object Permitted in determination' checkbox for all Sales Offices, but still the problem persist.
I am getting following problem in SMW01 while downloading customers.
"Sales office O 50000004 sales group O 50000057 not maintained for sales area O 50000001 C5 Z0
Message no. CRM_BUPA_FRG0140204."
This problem is coming for all customers, so I though of excluding Sales Office and Sales groups from downloading.
Can we use Filters functionality for this, if so what sort of settings need to be maintained for Customer_Main object in R3AC1 transaction.
Please suggest, your suggestions will be highly appreciated.
Best regards
Raghu ram

[10g] OE schema - Matching Customer Sales Rep And the ORDERS table

Hi,
I have this query:
select c.account_mgr_id, o.sales_rep_id, c.*, 'o', o.*
from customers c,
orders o
where c.account_mgr_id = o.sales_rep_id
But I can't find which salesman places the order.
It looks like there is a hierarchy in the Sales Department, the Account Manager and the Sales Representative?
Am I missing another table from the OE schema?
Many thanks for your help.
Edited by: JeanParis on Nov 28, 2010 11:50 AM

SQL> select c.account_mgr_id, o.sales_rep_id, c., 'o', o.
2 from customers c,
3 orders o
4 where c.account_mgr_id = o.sales_rep_id;
select c.account_mgr_id, o.sales_rep_id, c., 'o', o.
ERROR at line 1:
ORA-01747: invalid user.table.column, table.column, or column specificationBut with respect to your question ... why do you believe the information is present?
In what table? In what column(s)?

How can I file a complaint against a sales rep and customer service rep? Is there an email address?

How can I file a complaint against a sales mannlying to me and denying me my employee discount? When I called customer service to inquire and file a complaint the rep told me if I give him the salesmans name he will shake a finger at him next time but that's all that can be done...is this the type of service I pay over 200 dollars a month for? I would like a mangers contact info as this is completely unacceptable.
Fletcher

TThere is no email to send. Sorry bud.

New FiOS Internet Customer Lied to By Sales Rep - EXTREMELY UNHAPPY

I had FIOS Internet installed in my new apt about a month ago. Before moving, I conducted my due diligence among the providers in my area. In order to sell me on the product, I had a couple chats with Sales Reps, which was documented on some type of call log. Anyways - on the last call I had, the Sales Rep convinced me to order FIOS Internet over the phone. She assured me that she would be able to match the price as reflected and promoted online. I wanted the 25/25 Internet service which was 49.99 for the first 12 months, and 69.99 for following 12 months. The Sales Rep then sent me the confirmation e-mail displaying the price. I immedaitely notified the Sales Rep that the discount offer was not reflected, but she assured me that it would show up on my bill. She even went so far as to get a manager on the line to confirm that. The reason the Sales Rep said it wasnt reflected was due to a glitch/outage they were experiencing. Allegedly - the outage would not allow the proper discounts and credits to appear on their screen, but again she assure me that this would not be the case when I received my bill. On that condition (receiving a proper bill with the appropriate quoted price) I approved of the deal.
A month later, I received a bill THAT DID NOT REFLECT WHAT WAS PROMISED. After waiting for Verizon to amend the bill, to no avail, I decided to call Customer Service. That was an absolute waste of my time - an hour and change to hear the same story (not to mention the first Customer Service Rep deliberately hanging up on me after about 30 min). That what the Sales Rep said was not true - Sales Rep's cant match the online prices. [As an aside - why on Earth can't Sales Rep's for Verizon match the price that Verizon offers? That is very weird to me. You all work for the same company.].
Why cant Verizon match what was offered/promoted - and what is currently being promoted at the moment on the web?
To support my claim with facts - why would I agree to a $74.99+ price quote (that of 'no annual contract') for a 24 mo contract - when the 24 mo. contract obviously has a discounted price. Furthermore, in my due diligence and research, why would I agree to take a higher price when the quote online for the same service is far lower? All this implies is that in fact the Sales Rep did assure me that she could "match" the price promoted - there is no logical reason for me to accept anything else.
I need this to be resolved or I will soon cancel this service and move over to TWC. What this really amounts to is misrepresentation by the Sales Rep, and an unreliable Customer Service.

Hi mesalaza,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Terrible Customer Service/Sales Reps

I was always under the impression that Verizon had top notch sales reps and customer service. Oh how I was mistaken!
I was recently called by my parents asking me to look at their Verizon bill because it was over $200 a month. Well when I took a look at it I saw that they were sold a 75 MB internet plan and 300+ channel TV plan, along with a (suprisingly!) reasonable phone plan. 75 MB for one laptop can only handle 54 Mbps (Wireless G)! I am a developer with a laptop that can handle 105 Mbps (Wireless N) and I only have the 15 MB plan. Also 300+ channels for someone who only asked for HGTV and Investigation Discovery, really? Because those channels are on your 225 channel plan. I lowered their Ineternet speeds to 15 MB, like my own, and lowered the channels down to 225, again like my own. That saved them a whopping $40. $40, really! The only difference between their plan and mine is that they have home phone and that they have a two year contract and I signed up with a no contract plan. So you're telling me that it costs $80 more a month to have a two year contract and home phone service. I couldn't believe it so I called customer service. When I call the customer service reps. they all tell me that there is nothing that they can do and to call the disconnect department because they can work with me more. So I call the disconnect department expressing my displeasure and letting them know that they are about to lose two customers they ask for the account number and about two minutes later I am told that my parents service has been disconnect and what is my account number. Ha! Some help they are. A great way to treat a customer that has been loyal to you for over five years and got me to sign up with you.
So if that is the game you want to play, fine. I'll be more than happy to take my parents business and my business over to Comcast at the end of the billing cycle. My parents can barely afford to pay their medication. I'll be glad to switch them and myself over to Comcast. They may not let you cancel, but at least they do their damndest to work with you to keep you business—not just tell you that there is nothing they can do and that they cannot creidt your account for the unscruplous practices from sales reps (even though years prior you were able to credit their account for the bullcrap Internet Essentials package that a sales rep. sold them even though they had their own anti-virus software, which is much better than the crap that you offer, for onlu $20 a month).
Buyers be ware, Verizon is only out to get your business—

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

My bill is not what the sales rep promised me when I signed up!!!!!!

So my last post seems to be deleted... Lets start again. I signed up for service and it was installed on June 15th. When I signed up the sales rep told me I would get internet, cable, and phone for $119 per month and I could rent a modem for $10 per month. He explained to me the internet was fast and he told me about the new X1 service. There was no mention of any extra charges. The service order was left for me and the only charges that are listed are the $119 and the $10 for the modem. I was shocked when my bill came. The bill was $174.95!!! I am being charged for blast internet, X1 service and the extra box. I spoke to someone via chat and I was passed off to the internet sign up division even though I told them I didn't sign up via the internet. The person I spoke with gave me a reference number of 150622-000009 and said he would escalate my issue and someone would call me back within 72 hours. Well 2 weeks later still no phone call. I emailed the sales rep and he told me he would look into the issue about why my bill was so high. So I waited 6 days and I emailed him again. He promised me he would look into it again yesterday and I still have nothing from him. I can't believe I have to post here in front of lots of people to hopefully be heard althought I posted last night and today I cannot find my post????? If this is how Xfinity/comcast does customer service, Im not sure this is the service for me. I have been busy during your business hours and I can't seem to get any resolve. My bill was due yesterday and I haven't been able to resolve this issue. I also mentioned that our on demand doesn't work either. It is very spotty and the only place I can get it to work is on my IPad. I would much rather watch on the tv. This is the worst customer service I have had. I am a new customer and I think you would like to keep me happy. Can I please get some resolve?

VC0323,
I apologize for any inconvenience this may have caused you. I have sent you a private message to further assist you.
You can click on my name (Comcastcares) and click on "Private Message Me”.
At the top of each Forum page you will see a small envelope
This is the icon for Private Messages, referred to as ‘PM’s’. A Private Message is a way to communicate in private, to another User, Moderator, or Administrator out of public view in the Forums.
The gray envelope icon will have a number next to it if you have any new messages waiting.
To open a PM to read it, double click on the envelope. If you click on the white envelope a window will open with tabs for your Private Message Inbox, Sent Messages, Friends, Ignored Users, and Compose new Message. You can also access this area by clicking on the Username in a Thread or post. By default, Private Messages are enabled. You can disable this feature in My Settings>Preferences> Private Messenger.
http://forums.xfinity.com/t5/Billing/Price-increas/m-p/2542019

Tailoring Report Data Per Sales Rep

Hi,
We have a database that holds information on quotes and sales.
I wish to create a report that will alert sales reps when their quotes are due to expire. So far I have done the following query:
SELECT a.QUOTATIONID AS [Quotation ID],
a.QUOTATIONNAME AS [Reference],
a.CREATEDDATE AS [Quotation Date],
a.QUOTATIONEXPIRYDATE AS [Valid Until],
a.SALESGROUP AS [Sales Manager],
b.EMPLID AS [Sales Rep Employee ID],
b.NAME AS [Sales Rep],
b.EMAIL AS [Email]
FROM SALESQUOTATIONTABLE a
INNER JOIN EMPLTABLE b ON a.SALESTAKER = b.EMPLID
WHERE a.QUOTATIONEXPIRYDATE BETWEEN DATEADD(DAY, 6, GETDATE()) AND DATEADD(DAY, 14, GETDATE())
This brings back all the data I need. I could now put it into a SSRS report which will run each Monday morning and email oout to all sales reps in XLS format. Id like to make it a little cleverer though. What I want to do is to run the report each Monday
morning, group the data by sales rep and email it out in XLS format to only the relevant sales reps and have it only contain data for that particular rep. Is this possible? If so how do I do this?
Cheers
Paul

Follow steps as below
1. use the above query to build a dataset
2. Use dataset within your SSRS report
3. Add a grouping and filter on sales rep in your report
4. set up a data driven subscription as explained here to render report automatically each Monday. Pass list of sales reps to report parameter through a dataset
http://beyondrelational.com/modules/2/blogs/101/posts/13460/ssrs-60-steps-to-implement-a-data-driven-subscription.aspx
Please Mark This As Answer if it helps to solve the issue Visakh ---------------------------- http://visakhm.blogspot.com/ https://www.facebook.com/VmBlogs

Sales rep commission

Hi
Hi i need to maintain sales rep field in sales order. To enter sales rep name or his employee id in sales order like we enter sold to party in sales what i need to be done, do i need to take ABAPER help or is there any standard functionality. But i know that i have creat Partner funtion for sales rep and maintain at sales header level.
other doubt is to assign commission for sales rep what are the setting need to be done. Pls tell in detail, i got ans as i need to maintain accruals condition, but i didnt understood, pls help me and send me in detail configuration and also lwt me knowwhere i need to take abaper help and FI consultant help.
Regards

Dear Gurus,
We are tyring to capture one scenario where there are 10 sales representative in a retail store,
When sales happen, depending upon which sales rep helps the customer, he would get some commission on the total sales value.
This we want to achieve it through the POS simultation (Tcode-WPUK),
How the sales representative is created ?( through PA30 or through the XD01 with account group Sales Representative)
Is this sales representative same as the one shown in picture??(Screenshot-WPUK)
Requesting your help, (Little urgent)
Thanks in Advance
Regards,
Sahil G

Sync Outlook though VPN while sales rep are out of the office

Hi All,
Our sales reps and consultants are now using Outlook integration and they would like to sync it while they are out of the office through our VPN. Have you ever implemented a solution like this? is it actually possible in term of speed?
I'll really appreciate any help on this.
Best Regards
Hector

Hi Hector
Yes it is possible. The best option is to use terminal services (remote desktop), but then the outlook files need to reside on the server and this would require some configuration, preferably Active Directory. Alternatively you could use the local outlook to update across the VPN, but speed would be an issue if you don't have good bandwidth. SQL would have to be configured to allow remote connections across the VPN as well.
Kind regards
Peter Juby

Customer/Supplier Ageing Screens and Reports

Hi
We have a request for change in the Customers/Suppliers Ageing screens and reports.
Our clients require the appropriate transaction date field to be available on the detailed screen and the detailed report and statement.
eg. If they are ageing by document date - they need to see the document date against each transaction and it is very important that the reports have it.
We have more than one case where this has been requested. It is quite usual and an expected piece of information for credit control operators.
Thanks

Hi Adrian
Would the XLR you have produced solve the following problem I have.
When producing an ageing report the value date used is not the due date of the document but the due date using the BP's terms.
I've tried to create an XLR but cannot resolve the fact that items reconciled after my ageing date are excluded.
Any help would be appreciated.

XL Reporter- Report by Sales Rep show the same sales rep for all customers.

Hi,
When creating a report using XL reporter, Sales report by Item detail for all customers with selection by Sale rep ( expression) parameter, the report shows the name of the first selected sales rep name all through the report.
Please comment if there is any way to avoid this error.
Regards.

Thanks for the reply!
No, Since this is a sales by item detail report, we have already grouped it by Brand....
We do not want the report to be seen grouped by Sales rep, as that would group all transactions under different brands under one group.....
Regards

I have recently changed internet supplier. My ipad has started to ask me to sign into icloud. It displays the old suppliers address. How can I change that?

I have recently changed internet supplier. My ipad has started to ask me to sign into icloud. It displays the old suppliers address. How can I change that?

Login at http://appleid.apple.com/ and change the email address associated with your AppleID.

Sales Rep lied to me. what do I do?

I'm 18 years old. A few weeks ago I broke my Galaxy s3. I do have insurance on it, but I figured I might as well go to my local Verizon store to see if they have any promotions.
Long story short, I told the sales rep that I wanted the Galaxy s5.
All was fine and dandy. He asked me what color I wanted, and told me about all of the accessories.
He said the phone was in a promotion for existing customers and it would only be $99 plus $30 for an "extended early upgrade contract."
Before he got the chance to transfer the contacts from the s3 to my new s5, we found out that I had a bill that I still need to pay before he could let me upgrade early.
that was fine. I asked him how long the promotion would last and he said it would last until june 30th. Went home and paid the existing bill I had. The next day I came in. A different sales rep was helping me this time. he told me that if I wanted the Galaxy s5 then I would need to pay $200 for it. Plus $30 mail in rebate.
I told him that yesterday I was in this store and the other sales rep told me a completely different story. he went and talked to the sales rep that was helping me the day before. Came back and said "the sales rep that helped you yesterday said that he did not tell you that." I then asked to talk to the store manager. Told her the whole situation. She more or less sided with her employee. I politely told her that her employee lied to me. I said " well, I was lied to about the price of the phone. The phone I currently have is broken. I'm your customer. What can you do to help me? "
She looked at me, picked up her phone and strsrted talking. A few minutes later she got off the phone and outright said " I can't do anything for you. "
I then just walked out. I'm a customer. I know I only 18, but I do work for what I have. I give them hard earned money to be treated like a simpleton.
I haven't been able to use my phone for close to 3 weeks now and I still have to pay my bill.
Can someone please just help me out here?
I have no clue as to what else I should do..

Use the insurance if you have it http://www.phoneclaim.com/Verizon
Manufacturer warranty does not cover breakage. If you pay for Asurian they do. Be prepared to pay a deductible up to $169
Or go to http://www.swappa.com and buy a used device and simply go online after you receive it and swap the emeid number from the new phone to replace the old phone.
You can also pay full price and do the same thing I mentioned above.
Good Luck

Non display of old Customers, Suppliers, Sales Reps and Staff

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