Non-safari browsers on osx access to XI

We have large number of researchers on Macs needing access to BO XI Rel 3 ( 12.1.0 ) with Tomcat as the server.
We need them to be able to get via SSO however any browser used (Firefox, Opera, Safari) gets a 401 (authorization error).  This did not happen when we were using IIS as the server.  We upgraded in order to take advantage of certain features but got bit by this.
We've altered Firefox's parameters
  network.automatic-ntlm-auth.trusted-uris
  network.negotiate-auth.delegation-uris
  network.negotiate-auth.trusted-uris
which didn't do anything.
An official support ticket yielded "We don't support non-IE browsers".
This is probably an OS X setup and postings in other areas suggest this can be done but there are no directions.
Given SAP / Bus Obj push into healthcare / biotech it seems that this has to have happened and been dealt with.
Anyone have any ideas ?
danke

We do certainly support firefox and usually setting up SSO with the parameters you specified will work. The other browsers I'm not so sure. BO has absolutely no control here. Maybe understanding what SSO actually is will help....
So when SSO is configured on BO(I'm assuming true SSO such as kerberos or NTLM). The website (virtual directory) will no longer allow anonymous access and will present a 401 (challenge to the browser). The trick you have to find out is if your browser supports spnego/NTLM and how to configure it. Typically on a windows server with IE the AD user logs in with their credentials. The browser hits the site and receives the 401 (like your error). The browser then checks its rules to see if it is allowed to send the user logged in credentials. If the rules permit (a common reason would be for intranet sites where IE SSO is enabled by default) then the browser will negotiate either NTLMSSP or spnego and the AD user will be authorized to access BO based on their mapped AD account permissions.
Now I'm not sure you OS is supported, do you login to it with AD? Have you found steps for setting up spnego or NTLM SSP. As all of these components AD, the browsers, the OS are outside of our products there is very little our support engineers can do when it doesn't work other than goggling possible solutions. We do have documented solutions for IE and firefox on windows (which I have heard will work for firefox on Mac as well).
Regards,
Tim

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