Norton Security Suite for I Mac

Just purchased my first Apple I Mac. Was a PC user for years, love my new Apple! I was offered a free download from Comcast for Norton Security Suite. Do I need to have this with my I Mac? I thought the Apple Computers already have firewalls etc. If I download the program will it slow up my computer?

You do not want Norton on your Mac - there have been many problems posted here. As far as general precautions are concerned, this is an exceptionally good read:
http://www.reedcorner.net/thomas/guides/macvirus/

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Norton Security Suite

Regarding Norton Security Suite for PC and that for MAC, what retail version do the Comcast-provided versions equate to? Thanks

Hi trap6435,
Sorry I can't help with the MAC info you have asked for as I am not a MAC user, however the NSS for PC is very similar to Norton 360 version 21.7.0.11. A few differences - no cloud backup storage, no Norton Account and only a Local Vault for Identity Safe which means it can not be used with an Online Vault.
It is expected that NSS for PC will be upgraded to encompass WIN 10 capability (version 22.5.XX) - hopefully prior to WIN 10 's official public release.
Let us know if you desire more specific info.

Norton Security Suite Necessary?

I use Comcast as my cable service; they recently offered free Norton Security Suite for Mac. Do I need this? I was under the impression that Macs don't get viruses. Of course, any internet use is subject to hackers, but I'm not sure about installing Norton.

You can use ClamXav for free. I use it to monitor my downloads from bit torrent and mail attachments. Picks up trojans nice. It caught one the other day.
Check out the new remodeled MacOSG website! 24-hour Apple-related news & support.
 MacOSG: An Apple User Group  iTunes: MacOSG Podcast  Follow us on Twitter: MacOSG

Comcast/Norton security suite missing after Windows 10 Upgrade

After upgrading my laptop from Windows 8.1 to Windows 10 the Comcast/Norton security suite was missing, which was not mentioned as an upgrade issue by Microsoft. What does Comcast recommend to get this free software installed for Windows 10?

Were you able to get the latest version of Norton Security Suite for Windows 10?
I can assure you that it's still the same great protection, while giving you the new look for Norton products. See for more info Norton Support article: My Norton product looks different
Let me know if you still need help with Norton.
Harry
Norton Support

Internet security suites for Mac

With the various internet security suites on the market, I wonder which one would be a good one to purchase? I tend to be very leery of the reviews I read of these various security suites. Therefore any feedback would be most appreicated. Thanks Dave

1. This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
It can easily be disabled or overridden by the user.
A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
For the reasons given above, App Store products, and other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. OS X security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is presumably effective against known attacks, but maybe not against unknown attacks. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. XProtect, Gatekeeper, and MRT reduce the risk of malware attack, but they're not absolute protection. The first and best line of defense is always your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
That means, in practice, that you never use software that comes from an untrustworthy source, or that does something inherently untrustworthy. How do you know what is trustworthy?
Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders" are in this category, though not all are necessarily harmful.
Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe.
Even signed applications, no matter what the source, should not be trusted if they do something unexpected, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself from malware.
7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. Any database of known threats is always going to be out of date. Most of the danger is from unknown threats. If you need to be able to detect Windows malware in your files, use the free software ClamXav— nothing else.
Why shouldn't you use commercial "anti-virus" products?
Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
8. ClamXav doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
ClamXav is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
ClamXav may be able to tell you which particular virus or trojan it is, but do you care? In practice, there's seldom a reason to use ClamXav unless a network administrator requires you to run an anti-virus application.
9. The greatest harm done by security software, in my opinion, is in its effect on human behavior. It does little or nothing to protect people from emerging "zero-day" threats, but if they get a false sense of security from it, they may feel free to do things that expose them to higher risk. Nothing can lessen the need for safe computing practices.
10. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.

Norton Security Suite Download (?)

I received an email from Comcast telling me that Norton Security Suite is a free download for Comcast customers. I'm not sure if I should do the download. What do you think? I appreciate your input. Thank you.

Don't use it on a Mac.
Norton Antivirus has a very long and illustrious reputation for mangling Mac OS X systems, sometimes to the point where a complete reinstall is necessary. Among other things, it installs kernel extensions which are known to cause kernel panics and system freezes; it contains known and documented bugs which can silently corrupt Adobe Photoshop and Adobe InDesign files, destroy a user's ability to authenticate as an administrator, and (on PPC systems) can cause Classic to stop functioning; and Symantec has on at least two occasions now released flawed .dat file updates which erroneously report certain critical Mac OS X files as "viruses." (Deleting these "viruses" causes damage to the system that in some cases renders it unbootable.)

Upon running Norton Security Suite Diagnostic Report on my HP Pavilion dv6 Notebook PC on a Windows 7 Home Premium platform, it shows 2 (hidden) devices not working: Antilog32, and AODDriver4.1--Code 24.

On the General tab for device status it says: "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)" The only option available when I click
on properties of both devices is Start. When I click on Start for Antilog32, this message shows: "The system encountered the following error when it attempted to start the service: The system cannot find the file specified." For AODDriver4.1, the
message when you click Start on Driver tab is: "The system encountered the following error when it attempted to start the service: The system cannot find the path specified." I do not know how to proceed or
how to fix this, or where to find a solution. Please help!

Hello pds48478480,
Do you mean you got the error code 24 in Norton Security Suite Diagnostic Report?
Please share us a screenshot for better analyzation.
Please take a look at the following thread about the AODDriver4.3.
http://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/the-aoddriver43-service-failed-to-start-due-to-the/cb6b7f03-922b-4b82-972f-e92ef9919964
AODDriver 4.3 is used by AMD OverDrive which tune parameters to help system stability, optimize performance, and control cooling/acoustic characteristics.
With the issue description it seems the driver and the service is either stopped or not working correctly.
Refer to the link below and install the latest version of AMD OverDrive.
http://www.amd.com/en-us/markets/game/downloads/overdrive
Please note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support

When using Firefox 3.6 my Norton Security Suite taged each site with a green circle if it deemed the site safe and secure - Firefox 4.0 does not show this protection o

When I was running Firefox 3.6 my Norton security Suite marked each site with a green circle to indicate to me that they felt that the site was safe to go to. They also indicated the sites that they protected with a yellow rectangle.
When I switched to Firefox 4.0 those markers no longer appear.
Really would like to have that sense of security back.
What do I need to do to get Norton back on the job with Firefox

Symantec have released updates for Norton 360 and Norton Internet Security to make them compatible with Firefox 4, for details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-4-compatibility-hotfix-is-now-available/td-p/428894

Is Version 6 compatible with Norton Security Suite from Comcast?

I have had previous compatibility problems using the Norton Security Suite from Comcast after installing a new version of Firefox. Are there any known issues with Version 6? I'd like to know before I install the new version. I have a PC running XT.

Only if the Comcast "deal" with Norton is directing you to the download or updating you to the newest Norton version. The Norton toolbar that gets installed into Firefox was made compatible with Firefox 6 on the day that Firefox 6 was released.
According to this post on the Comcast forum
*http://forums.comcast.com/t5/Security-and-Anti-Virus/Posting-questions-pertaining-to-the-COMCAST-Norton-Security/m-p/769035
if you click on "link" near the bottom in the paragraph beginning "''In order to honor his request, please follow this '''''link''''' to the Other Norton Products board...''", you will be taken to the following forum at Norton where you can ask your question:
*http://community.norton.com/t5/Other-Norton-Products/bd-p/other
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You need to update some plug-ins:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

Norton Security Suite and WIN 10 Compatibility

Norton Security Suite is compatibile with Win 10 after LiveUpdate upgrades your copy of NSS to version 22.5.2.15. You can verify the version via Help > About - although you will most likely notice the GUI change to the white/green in lieu of white/yellow Main Page.
Once your system has been upgraded to version 22.5.2.15, the install of WIN 10 will not remove/disable your NSS as it appears it has been doing for those who went ahead and installed Win 10 prior to the time the announcement was made that NSS was windows compatibile.
The actual announcement is located on the Norton Forum:
https://community.norton.com/en/blogs/product-update-announcements/norton-product-update-225215-windows-10-compatibility
Edited: 29-Jul-2015 | 10:47PM
[Update on 29 July: Comcast Norton Security Suite 22.5.2.15 released]
This is just like the past Norton Toolbar add-ons releases, get the upgraded add-ons first via automatic or manual LiveUpdate and then upgrade Firefox to the next version. So in that respect, this upgrade was not any different in what Norton/Comcast has done in the past.
Bottom line is new version 22.5.2.15 will be downloaded via LiveUpdate, installed, activated and then WIN 10 can be installed without it uninstalling NSS.
I will make another post trying to assist those users who have already upgraded to WIN 10 prior to obtaining the version upgrade and receiving the official notification on NSS being Win 10 compatible.

Hi jimensci,
True - Edge does not support extensions - the following is what Norton says about it:
https://support.norton.com/sp/en/us/home/current/solutions/v113038371_EndUserProfile_en_us?inid=hho_ivr_supp_w10_remediation&src=w10

Norton Security Suite Blocking pocoxml.dll

I did the new update today and notices my Norton Security Suite blocked this: pocoxml.dll.
Identified it as : suspisious cloud.7.f
Norton also quarantined this:
Category: Resolved Security Risks
Date & Time,Risk,Activity,Status,Recommended Action,Path - Filename
3/26/2013 11:16:25 AM,High,_451_c7fde7339cd2ec874e182b441a0d7786 (Suspicious.Cloud.7.F) detected by Auto-Protect,Quarantined,Resolved - No Action Required,"c:\program files (x86)\common files\adobe\installers\adobetemp\{41a12ffc-89e9-4743-a51e-00975ca31f40}\_451_c7fde7339cd2 ec874e182b441a0d7786"
Can someone come back to me as to what these files do and why norton is identifing them as high risk!
I tried Adobe My support pages (https://www.adobe.com/cfusion/support/index.cfm?event=contracts&loc=en_us) and got "413 errors - Header Length too Large" so hope I can get answers here

Hi everyone,
We found out that one of the libraries we use for signing was being flagged by Norton Antivirus as a potential virus. I would like to reassure you that it is not a virus, The Norton software was being cautious as that library is used in other software and I suppose it could be used maliciously but certainly it wasn't by us. Nevertheless, we do not want you to get these warnings so we are now using a different library file and this means you will not see any warnings from Norton. To do this we had to create a new version of the panel. At this point you can either:
1) Ignore the warnings and continue with the install, or...
2) Install the new version of the panel with the new signing library from https://www.adobeexchange.com/ Just click on the big blue download button.
All new installs of the panel have the new libarary so this will not be an issue for anyone trying to download it.
I apologise for any inconvenience or concern the warnings in Norton Antivirus may have concerned and want to reiterate that there was not a virus in the Adobe Exchange Panel or its installer.
Jonathan Ferman | Product Manager

Norton Security Suite Version 22 is out

I read on a recent post that Norton Security Suite 22 is out. I unistalled version 21 and did a reinstall and version 22 installed. It looks different. A screen shot is below. I have my notice for Windows 10 update which I will be installing Thursday.

USAF_E-8_RET wrote:
FWIW, I am on Win 7 and have received the v 22.5.2.15 upgrade for NSS and there has been no change in how my NSS works - allit did basically was changed from yellow and white to a green and white UI. There are some other changes which upgraded the operation of NSS - such as not as many virus definitions on your system (more in the Cloud) etc. which brought NSS's functionality more in line with the newer retail Norton Security with Backup product.
You should be on NSS version 22.5.2.15 if you are up to date and it is Win 8.1 compatible.
I can see that, but NSS hasn't upgraded to 22.5.2.15 yet, no matter how much I run LiveUpdate. Do I have to just wait for a few days, then?

What is the best security system for a Mac?

I am curious as to what is the best security system for a Mac. Is it Norton or something else? I have a Macbook Pro with Lion and I want to make sure I avoid all of the viruses and malware out there.

Hi c,
General consensus here is to stay far, far away from Norton, and that most anti-malware software for Mac causes more issues than they will ever avoid.
Most Mac users run bare.
I still haven't seen anything in the wild, no OS X virus really going beyond proof of concept; some malware, yes, but not a virus. And the existing malware requires users to "open the door" and basically tell the malware it's ok to do its thing. I'm not sure there'll ever be software which can overcome the actions of such a user.
For those who feel the need, ClamX has been often suggested.

Firefox will not work with norton security suite... when is the fix going to be available?

since upgrading to firefox 5.0 I have not been able to use norton security suite....
I was told that it would be upgraded to work in a couple months.... It has been more that that...
Are you ever going to have a fix for this????

Firefox 5.0 was released 4 weeks ago tomorrow, not a "couple of months ago".
I have heard that Norton released an update patch for Firefox 5.0 on Tuesday 06-21 when Firefox 5.0 was released. ''(versus taking their normal six to eight weeks)'' Some Norton users have reported that the toolbar may not work if the Norton patch was installed before Firefox 5.0, instead if after Firefox 5.0 was already installed.
http://community.norton.com/t5/Norton-Internet-Security-Norton/Update-Available-Firefox-5-0-Compatibility-Release-for-Norton/td-p/478160
http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Toolbar-for-Firefox-5/td-p/475704/page/16

Does norton security suite work with windows 10?

can I get norton security suite to work in windows 10?

Sorry for the delay in response. Please read the information posted here by USAF_E-8_RET:
http://forums.xfinity.com/t5/Security-and-Anti-Virus/Norton-Security-Suite-and-WIN-10-Compatibility/td-p/2568584
Harry
Norton Support

Norton Security Suite for I Mac

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