Not a feedback - its a COMPLAINT

I bought a HP PC back in december 2008 under an offer from hp that if i pay another Rs 999.00 i get a printer and a ups for a "innovative support" i have already done my homework, sent my details to them along with a demand draft - "Fortunately" i received the Printer but not the UPS yet.....i have been writing emails to the innovative support but i always get responses like "stock unavailable" "you will get it in another 4-5 days"....i am sick and tired of taking these excuses. Please please please tell me if i am going to get the ups or not?? Offer name: HP All-in-One Printer F4288 with 1 year comprehensive onsite warranty + HP 600VA UPS with 1 year onsite replacement battery warranty and 2 years onsite replacement UPS warranty ( Rs. 999/- towards processing charges applicable)

I just experienced one of the worst service issues with any electronic ever. This guy named Daniel from the Hewlett-Packard Customer Service Department was out of line. Their number is 866-684-3620 He argued with me for 10 minutes about what I sent in. A large lack of respect from his stand point and no training what so ever.
The problem occurred when my notebook PC needed servicing as after 1 year the monitor was going out. Mind you the computer was very well taken care of. I sent it in under the warranty for repair and they called back to let me know they wanted $325 for the repair. I said no because honestly I would rather have another manufacturers computer after the poor system and hardware issues I experienced during that year. I asked for the computer to be sent back to me.
When I recieved it I wasn't able to close the computer as they didn't fix what they broke. The screen was actually seperated from the case. This was not the way I sent in the computer. The hinge was intact!
So I called once again to the wonderful people (sarcastic) over at HP support and they said that they would take care of it. After I shipped it back Daniel tellls me that I need to pay $325 in order to repair the notebook. WHAT!!
Why would I ever send back the computer when HP said I should as it was their mistake??? Are you a government agency? If not start acting like a company!
So for the 10 minute phone call he states that in his department they are all managers and that there is no supervisor. I can't even complain about this issue. So here I am posting this inforamation to everyone that can read and find it about my issues.
I would never recommend HP or any of their products to anyone ever! With that type of support and faulty product line it would and will make you pull your hair out.

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Hello I don't know who to complain to as you do not appear to have a complaints department, despite searching the web, I trust you can pass this to relevant department for action, as I'm very angry over my recent repair. Following my issue relating to a

Hello
I don't know who to complain to as you do not appear to have a complaints department, despite searching the web, I trust you can pass this to relevant department for action, as I'm very angry over my recent repair.
Following my issue relating to a blank screen 2 weeks ago, your advisor arranged for my iMac to collected by Amsys, for repair and return, this was done and it was returned to me last Tuesday, onWednesday I set up my iMac again and instantly realised I had problems, much worse than before. I called Amsys to inform them of the issue of the computer being very very slow and unable to open iPhoto and pages, and document listing would not show up, plus I had no sound on the mac.They informed me that they had only replaced the video card and what they had done would have not affected the computers performance. He suggested I reinstall OSX again which I did, but this made no difference to the programs, so I called you.
Your technician on the phone was very good as they have always been, and made an appointment for me to go into the Milton Keynes Apple store the next day at 1 pm, which I did.
The gentleman on the Genius Bar was very good and was able to run tests on the iMac in my presence, and diagnosed immediately an issue with the sound problem, and advised me that this could not be fixed while I wait and I would need to leave it for repair. I made him aware of the previous repair, and he was able to see via your system, the list of logged issues I have had with this since purchasing in September 2012. I'm sure you can see from the way you record all calls and issues the problems I have had.
Today I called to ask if my iMac would soon be ready for collection, I was told the repairs had been completed and it was being tested. However to my dismay, I learned of another serious issue relating to the repair carried out by Amsys. I was informed that 6 screws were missing from the the iMac internally, which caused me much distress and concern, they also told me I had to wait even longer as the screws had to be ordered and installed on arrival before I could collect it.
My issues here are: I trusted the Amsys repairer as it was arranged and recommend by you, it is very evident they are not competent to repair, as they have caused more problems with my iMac on its return, despite enclosing a checklist, fully ticked showing everything working well, it clearly wasn't ! Plus the issue of missing parts (screws) during the repair, I have already expressed my disgust with Amsys, by email and had a response, within the hour, apologising and told me they were looking into this.
This where I stand on this, I have not had my iMac for almost two weeks and I do not know when I will get it back. I'm also very worried about what other damage has been caused by Amsys and the quality of my iMac now. I want to know what you, Apple is going to do about this ? I have already been very inconvenienced by this and until now I have been a very loyal apple customer with 2 iPads, and 4 iPhones in our household, not to mention the iMac.
I feel I have been very let down by this experience, on my iMac, which cost a lot of money, I have also lost a lot of money with lost work and unable to carry out my business without it, and I will be seeking compensation.
I trust you will take this complaint seriously and pass it to the relevant department for action.
Yours sincerely
Des Withey
Sent from my iPad
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Call Apple Customer Relations - 1-800-275-2273. Ask politely & firmly that you want to be transferred to Customer Relations. Tell them exactly what you stated in your post.
GOOD LUCK!
These are user-to-user forums where everyday folk (volunteers) post questions and offer answers (technical support) to each other.

My wifi is greyed out my bluetooth n hotspot is not working and its showing problem in resetting all setting plez help.. :(

my wifi is greyed out ..my bluetooth n hotspot is not working and its showing problem in resetting all setting plez help..

Hello Prakharfromindia,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/ts1559
iOS: Troubleshooting Bluetooth connections
http://support.apple.com/kb/TS4562
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
Have a nice day,
Mario

We had a MacBook Pro stolen from our home when we were out of town and I am pretty sure we never activated the LoJack type of function on it not sure if its called lojack but you get what I am saying is there any way we can activate such hardware/app now

to
We had a MacBook Pro stolen from our home when we were out of town and I am pretty sure we never activated the LoJack type of function on it not sure if its called lojack but you get what I am saying is there any way we can activate such hardware/app now so we can possibly recover our laptop? Any one who can point us in the right direction that would be great and we would be very grateful. Thanks So Much

Lojack for laptops - if that is the product you purchased and installed, you will need to read the user manual or contact the manufacturer as it is 3rd party. You did file a police report right?

HELP! Resetting all setting on iphone 5, but then i tried to restart it. Not sure if its stuck or resetting

Hi if you seen my previous post, or you might have not. My safari app isn't working and the setting for safari in setting insn't responding. I reset all setting hoping this would work and fix the problem. However, i held both the home and off button because i didn't want to do the reset anymore because i was stuck at one place for a long time. the reset with the home did happen, but the resetting all setting is still happening and progress bar hasn't move. Im not sure if its stuck or if its just taking a while.

Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
3: If Unable to Restore, try using the Steps in this article to force the device into Recovery Mode.
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

Bought 64gb playbook from amazon and not sure if its new or refurbished.

Bought 64gb playbook from amazon for my daughter and not sure if its new or refurbished. Tablet has small fine scratches on the back, hair stuck in the casing, no screen protector, brown adaptor box has had label of some kind removed, adapter inside is loosely bound. Amazon supplier advises me to return but also that it isn't supplied with a screen protector or cover and adapter is new and packaged in a brown box. Not sure whether to accept a replacement or just get a refund. A bit concerned that this is a refurbished item being supplied as new.
Solved!
Go to Solution.

Definately sounds like it's not a new item, this isn't how they come packaged.
If you've been helped click on , if you've been saved buy the app.
Developer of stokLocker, Sympatico and Super Sentences.

In my Iphone 5, Nothing on my App Store is working its displaying blank (Except for Genius section). I've tried to uninstall and install itunes and all its component but still it doen't fix. Not sure if its problem with apple servers. Someone help please!

In my Iphone 5, Nothing on my App Store is working, its displaying blank (Except for Genius section). I've tried to uninstall and install itunes and all its component in my desktop but still it doesn't fix the app store issue. Not sure if its problem with apple servers. Someone help please!

settigns>itunes and app store to make sure you are signed in.. If you are, you will see your account name..... anyhow, click your account name, sign out and sign back in
also go to to settings>general>reset and reset network settings... if that doesnt work settings>general>reset and reset all settings!
one of those shall work. The last step would be to restore your device (apple.com/support) HT1414

There is something wrong with the volumes buttons in my macbook pro, every time i pressed the one who raises the volume, it leads me to the screen where (i do not no what its called) the background is black with the date and time and a calculator.

There is something wrong with the volumes buttons in my macbook pro, every time i pressed the one who raises the volume, it leads me to the screen where (i do not no what its called) the background is black with the date and time and a calculator. However, when i lower it, my safari tab goes out of the screen. What do you guys think i should do? I'm getting very nervous.

hey HAbrakian!
You may want to try using the information in this article to adjust the behavior of your function keys to see if that resolves the behavior:
Mac OS X: How to change the behavior of function keys
http://support.apple.com/kb/ht3399
Take care, and thanks for visiting the Apple Support Communities.
-Braden

JSP error page does not displayed on its own, includes in the original JSP

Problem Description: - Exceptions in a Condition cause pages to fail to render.
The actual issue is, the JSP error page does not displayed on its own, included in the original JSP Page when exception occurs.
Problem Cause: As per the JSP specification when jsp content reached the buffer size (default 8KB) the page being flushed (Part of condent displays). The default �autoFlush� value is true.
When the page buffer value is default size (8KB), and if any exception occurs after flushing the part of the content, instead of redirecting into error page, the error page content included in the original page.
If i specify autoFlush="false" and with default buffer size, at the runtime if the buffer size is reached, i am getting stackoverflow error.
To solve the above problem we can make it autoFlush=�false� and buffer=�100KB�. But we can�t predict the actual size of the page.
I found in one of the weblogic forum as no solution for this issue. Ref.
http://support.bea.com/application?namespace=askbea&origin=ask_bea_answer.jsp&event=link.view_answer_page_clfydoc&answerpage=solution&page=wls/S-10309.htm
Please provide me any solution to resolve the problem.

Error-Page tags work best with an error.html pages. If you have an error.jsp page what I would do, and I have, is wrap my classes and jsp pages in a try catch block where you forward to the error jsp page and display anything you want. YOu can also do this with if else statements. I have used the tomcat error pages before but when I've implemented them I used java.lang.Exception as the error to catch not Throwable. I don't know if this would make a difference or have anything to do with your problem.

HT1430 my very new iphone5s will not turn on its as if the button no longer works is there any additonal swiping actions or hidden buttons i may have triggered accidently it is barely 2 weeks old and has no obvious signs of wear............not impressed A

my very new iphone5s will not turn on its as if the button no longer works is there any additonal swiping actions or hidden buttons i may have triggered accidently it is barely 2 weeks old and has no obvious signs of wear............not impressed APPLE

im hoping that by holding both the power and circle buttons it will spring back to life ..........somtimes apple you are too clever with your secert hidden butttons switches

I have restored my new replacement iPhone 5s from my latest iCloud back up. However my camera roll pictures are not displaying. Its not saying i don't have any pictures, it just shows empty white squares? How do I get my pictures back? Thanks!

I have restored my new replacement iPhone from my latest iCloud back up. However my camera roll pictures are not displaying. Its not saying I don't have any pictures in my camera roll, it has all the spaces for them, but it just shows empty white squares? How do I get my pictures back? Thanks!

It's difficult to say whether it's stuck or not as the time to restore a backup can depend on many factors. You'll have to decide when you think it's just not continuing. You could try turning the phone off (hold the power button until you see the red off slider, then slide to turn off), then back on to see if that would get it going again.
When you're convinced it's just hung, you can go back to settings and tap Stop Restoring iPhone to stop the restore. You'll then have to try restoring it again (Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens and when given the option, choose Restore from iCloud Backup). Be sure it's connected to your charger and wifi while it's restoring the backup.
You might also try the approach posted here by ezjules: https://discussions.apple.com/message/19518589#19518589. This seems to have worked for some people who had trouble restoring their photos from an iCloud backup.

HT4972 i have an iphone 4 with ios 5.1.1 and i want to upgrade it to the latest ios 6 and not 7 because its too heavy for iphone 4 how can i do it

i have an iphone 4 with ios 5.1.1 and i want to upgrade it to the latest ios 6 and not 7 because its too heavy for iphone 4 how can i do it?

You cannot. When you upgrade, you will get the latest version of iOS 7.

DMS Document is not opening in ITS screen

Hi All,
We are on EP 7. 0 SP 17 & ECC 6.0.
Our HODs are approving PO's and PR's through Portal through UWL. But when they are opening a PR or PO with DMS document
attachment, the attachment file is not opeing in ITS screen.
Thanks & Regards,
Bharat Mistry.

Hi Bharat,
Have you tried to execute the same t-code in the WEBGUI directly? The result is the same? You can check SAP note 1058218 (ITS Up/Down: open document with application directly) too (I don't the SAP_BASIS version from your backend system).
You also need to be sure that the document you are trying to open is in the app server and not in a local PC (via network drive): this will not work.
Regards,
Cristiano

Help I have a Macbook 2006 model and I like to play videogames on it, well when I leave it plugged in it gets the best performance, when its not plugged in its decent, so will it hurt my battery if I leave it plugged in at all times?

Help I have a Macbook 2006 model and I like to play videogames on it, well when I leave it plugged in it gets the best performance, when its not plugged in its decent, so will it hurt my battery if I leave it plugged in at all times?

No, it will hurt your battery, but it is not recommended by Apple. Additionally, since you have a model with a removable battery, you should calibrate the battery once a month if you leave it plugged in at all times.
Apple Portables: Calibrating your computer's battery for best ...
www.apple.com/batteries

When ever i click a picture in photo booth it does not automatically update its content is this a bug or i don't know how to do it?

when ever i click a picture in photo booth it does not automatically update its content is this a bug or i don't know how to do it?
whenever you click a picture in photobooth you have to manually insert it one by one in iphoto
i want to know is there any other option in iphoto which can do this type of thing(adding pictures automatically to iphoto )
so that i do not have to do it manually

Once you take the photo with Photo Booth, select the photo in the tray at the bottom and click on the iPhoto button just abouve and to the left:
Click to view full size
That will import the photo into iPhoto automatically. But PB does not import any and all photo taken into iPhoto automatically. That choice is left to the user.
OT

Not a feedback - its a COMPLAINT

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