Not allowed to update

I got the low space icon - once I clear caches and it goes away, I still attempt to do the software update, and I click restart, it counts down, but then just stays on that screen for an indefinite amount of time and never starts.
Any help?

Finally got update.
1. Make sure you have plenty of space. Delete apps you don't need or use. (I had to go through this all twice because I did not delete enough the first time.)
2. Press/hold power button, select restart. When screen turns off, press/hold volume down and power button. Volume down to recovery, use power button to select. When you see red triangle and ! press/hold volume up and power button. Volume down to wipe cache partition, use power button to select it. When it says its been wiped, select reboot system now.
Now you should be able to install update. If you need to recover the prompt to install it (I did), go to menu>date/time, uncheck automatic, change month to one month from now. Go back into menu>about phone>system update, and it should be downloading the update again. If you've freed up enough space, it will finally reboot and install update. Phone may stay on the red droid 'eye' screen for a few minutes. Mine did for about 4. Finally got my congratulations you updated screen.

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