Not automatically accessing Gracenote for track info - but it WAS!
Hope that someone can help me. I have a new MB with Leopard 10.5.2
I have been ripping music and up to tonight it was automatically getting track names. I have not done anything or changed anything - I was in the middle of a ripping session and then for no reason, it was not accessing Gracenotes for the track info. Sure I can do it manually but that is a real pain - especially when it WAS working perfectly and no other app was in use, only iTunes.
Itunes prefs, says that it is checked to automatically get the track info, I have done restart, repair permissions, quit, restart - all to no avail.
Any suggestions please woul dbe most welcome!
DerrO
Hi All,
I was also experiencing this problem so I emailed the Gracenotes support ([email protected]) and advised them that myself and multiple others were experiencing this problem. Here is the reply:
+Hi James,+
+Thank you so much for your letter. We've been working on this all day+
+and it looks like we've resolved the issue.+
+Please restart your application (and if that doesn't help, just restart+
+the computer) and try again. I'm hoping you'll see this has been+
+resolved. If it hasn't, please write me back and tell me who your ISP is+
+and anything else that you think might assist me (Windows or Mac, etc.)+
+Please feel free to post if it's now resolved for you with the notice+
+that others should likewise restart.+
Sincerely,
+Julie Holabird+
[email protected]
+Gracenote Support Supervisor+
As I am at work at the moment I haven't been able to check if it's working yet, but I will be checking as soon as I get home.
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