Not getting MessageId in the Sync response from the Exchange Server

Question

My client uses 12.1 protocol (Exchange 2007). When client sends a sync command similar to below:
<?xml version="1.0" encoding="utf-8"?>
<airsync:Sync xmlns:airsync="AirSync:">
  <airsync:Collections>
    <airsync:Collection>
      <airsync:SyncKey>1646998688</airsync:SyncKey>
      <airsync:CollectionId>6</airsync:CollectionId>
      <airsync:DeletesAsMoves>0</airsync:DeletesAsMoves>
      <airsync:GetChanges>1</airsync:GetChanges>
      <airsync:Options>
        <airsync:MIMESupport>0</airsync:MIMESupport>
        <airsyncbase:BodyPreference xmlns:airsyncbase="AirSyncBase:">
          <airsyncbase:Type>2</airsyncbase:Type>
        </airsyncbase:BodyPreference>
      </airsync:Options>
    </airsync:Collection>
</airsync:Collections>
</airsync:Sync>
All I get in Response is :
<?xml version="1.0" encoding="utf-8"?>
<airsync:Sync xmlns:airsync="AirSync:">
  <airsync:Collections>
    <airsync:Collection>
      <airsync:SyncKey>145630513</airsync:SyncKey>
      <airsync:CollectionId>6</airsync:CollectionId>
      <airsync:Status>1</airsync:Status>
      <airsync:Commands>
        <airsync:Add>
          <airsync:ServerId>6:316</airsync:ServerId>
          <airsync:ApplicationData>
            <email:To xmlns:email="Email:">"Email 3" &lt;[email protected]&gt;</email:To>
            <email:From xmlns:email="Email:">"[email protected]" &lt;[email protected]&gt;</email:From>
            <email:Subject xmlns:email="Email:">Test mail again</email:Subject>
            <email:DateReceived xmlns:email="Email:">2014-09-10T14:21:40.541Z</email:DateReceived>
            <email:DisplayTo xmlns:email="Email:">QA Email 3</email:DisplayTo>
            <email:ThreadTopic xmlns:email="Email:">Test mail again</email:ThreadTopic>
            <email:Importance xmlns:email="Email:">1</email:Importance>
            <email:Read xmlns:email="Email:">0</email:Read>
            <airsyncbase:Body xmlns:airsyncbase="AirSyncBase:">
              <airsyncbase:Type>2</airsyncbase:Type>
              <airsyncbase:EstimatedDataSize>844</airsyncbase:EstimatedDataSize>
              <airsyncbase:Data>&lt;html&gt;
&lt;head&gt;
&lt;meta http-equiv="Content-Type" content="text/html; charset=utf-8"&gt;
&lt;style&gt;
&lt;!--
@font-face
{font-family:"Cambria Math"}
@font-face
{font-family:Calibri}
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif"}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline}
a:visited, span.MsoHyperlinkFollowed
{color:purple;
text-decoration:underline}
span.EmailStyle17
{font-family:"Calibri","sans-serif";
color:windowtext}
.MsoChpDefault
{font-family:"Calibri","sans-serif"}
@page WordSection1
{margin:1.0in 1.0in 1.0in 1.0in}
div.WordSection1
--&gt;
&lt;/style&gt;
&lt;/head&gt;
&lt;body lang="EN-US" link="blue" vlink="purple"&gt;
&lt;div&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;/div&gt;
&lt;/body&gt;
&lt;/html&gt;
</airsyncbase:Data>
            </airsyncbase:Body>
            <email:MessageClass xmlns:email="Email:">IPM.Note</email:MessageClass>
            <email:InternetCPID xmlns:email="Email:">20127</email:InternetCPID>
            <email:Flag xmlns:email="Email:" />
            <email:ContentClass xmlns:email="Email:">urn:content-classes:message</email:ContentClass>
            <airsyncbase:NativeBodyType xmlns:airsyncbase="AirSyncBase:">2</airsyncbase:NativeBodyType>
          </airsync:ApplicationData>
        </airsync:Add>
      </airsync:Commands>
    </airsync:Collection>
  </airsync:Collections>
</airsync:Sync>
So, I am not able to set "In-Reply-To" header while sending my SendMail command. Which results in no LastVerbExecuted returned from the server (which I suppose is caused by the mentioned issue).
So, my question is, how to make the exchange server return a Message Id field for a new email received by my client?
Something like mentioned here:
http://msdn.microsoft.com/en-us/library/ee220018%28v=EXCHG.80%29.aspx

Answer 1

You are getting customized error as a SOAP Fault from PeopleSoft application. 
Regarding 3 responses, your send port might have retry count = 3 set in your send port. Hence you are getting 3 faults on each request you are making. 
Now coming to the actual issue, when something goes wrong and you got fault message response, you need to deal with it. Means your orchestration send port will have "Response" and "Fault" response and you will deal with these messages respectively.
You need to assign MessageTypes for Response and Fault accordingly.
If you have done all above and still getting an error, check this
hotfix 978156 which is applicable in case of 2k6R2 and 2009 biztalk versions and happens while dealing with cross object conversion (datetime)
If this answers your question please mark it as Answer and if this post is helpful, please vote as helpful. Thanks !