Not getting password email

Hi, i don't recieve the 'Email for setting up the Device Password. Its a @gmail adress. any problems known?

i keep getting this email:
Subject:
Re: Device Password E-Mail Not Received
Author:
hpguru (Gold Streaming Artist)
Date:
06-12-2013 01:18 PM
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There is NO "My Profile" on the community page....what do I do? ALL I WANT IS A DEVICE PASSWORD..THE EMAIL FOR IT NEVER ARRIVES

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