HT201363 I have requested the email to help me with forgotten security questions several times over many days but I do not get the email; now I cannot use my account without knowing the security question answers?

I have repeatedly requested the email to help with forgotten security question passwords but never receive it; I cannot access my account for purchases with out the answers; how can i fix this?

Hello Jamped,
It sounds like you are doing the correct process to reset your security questions, but you are not getting the email at your recovery address. I recommend checking your spam folder first. If it is not there I would next reach out to
our iTunes Account Security team who may be able to help if you can verify your account info:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
All the very best,
Sterling

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HT201363 I have requested the email to help me with forgotten security questions several times over many days but I do not get the email; now I cannot use my account without knowing the security question answers?

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