NSM 3.1.1, New users not managed.

Question

When new users are added to a context with a User Home Folder policy the new users are unmanaged.
This is a new 3.1.1.15 install. If I right-click the user and select User Actions -> Manage it will create the storage and set the rights per the policy.
What am I missing?
Thanks,
David.

Answer 1

So it was a simple over-site ( read as a dumb mistake ) the Event Servers and Agent Servers on the Configure tab were not Authorized...
Thanks for your help,
David.
Originally Posted by dbenjamin
# ls /var/opt/novell/storagemanager/event/data/
.cacheindex
I then stop the engine.
Create a new user using iManager.
# ls /var/opt/novell/storagemanager/event/data/
.cacheindex event.dat
I start the engine.
Wait a little bit, a minute or less.
# ls /var/opt/novell/storagemanager/event/data/
.cacheindex
Log into Novell Storage Manager Admin 3.1.1.15
Select Storage Management
Select the container that has the new user
Click the check by Users to see the new user
Right click the user and select Object Properties
Properties tab:
-FDN CN=testuser,OU=Students,O=TreeName
-GUID {big long guid here}
-Type 1
-Create Time Friday, August 8, 2014 8:19:54 AM
Effective Policies tab:
-Effective Policy Students
-Policy Type User
-Managed Path Type Home Folder
-Managed Path <blank>
Associated Polices tab:
-Policy Students
-Policy Type User
-Managed Path Type Home Folder
Transactions tab:
-Eligible <blank>
-Deferred <blank>
-Active Error, Unable to service the request at this time.
History tab:
-FDN History, Name; Error Processing Results - 1792: The requested record could not be located in the Global Statistics Reporting database. Date / Time; Not available
I run the Consistency Check and the Management Status is Not Managed.