OAB - Fails to download to Outlook Client

My office 2010 and office 2013 users cant download their OAB.
We recently migrated from ex2010 to ex2013
What am I missing?
TESTING:
[PS] C:\Windows\system32>Get-offlineaddressbook | fl WebdistributionEnabled,VirtualDirectories,Identity
WebDistributionEnabled : True
VirtualDirectories : {}
Identity : \Offline Address Book (Ex2012)
[PS] C:\Windows\system32>Test-OutlookWebServices -verbose -Identity:[email protected] -MailboxCredential:(Get
-Credential DOMAIN\USER)
Source ServiceEndpoint Scenario
Result Latency (MS)
Mail2013.DOMAIN.com autodiscover.DOMAIN.com Autodiscover: Outlook Provider Success 49
Mail2013.DOMAIN.com secure1.DOMAIN.com Exchange Web Services Success 32
Mail2013.DOMAIN.com secure1.DOMAIN.com Availability Service Success 222
Mail2013.DOMAIN.com secure1.DOMAIN.com Offline Address Book Success 66
Test Email Autoconfigure has this XML entry:
<OABUrl>https://secure1.DOMAIN.com/OAB/7743d073-8f4d-4c7f-92e1-7c24b023d573/</OABUrl>
Folders that exist on the laptop, missing "7743d073-8f4d-4c7f-92e1-7c24b023d573"
D:\Users\USER.x220-THINK\AppData\Local\Microsoft\Outlook\Offline Address Books
OAB folders on laptop:
0da44b00-e3fa-4ee2-8d45-1ea02145fffa
50fc83cf-783c-4d1d-afb0-fca16e395cb0
a147d76d-01fc-4a8d-b644-0a35e816f783
The above folders are from old exchange 2010 server.
Exchange Server\V15\Logging\HttpProxy\Oab Log events:
Outlook looks to be requesting the correct OAB,
How ever this file does not exist in the folder: ,/OAB/7743d073-8f4d-4c7f-92e1-7c24b023d573/0da44b00-e3fa-4ee2-8d45-1ea02145fffa-lng0409-2.lzx
Line 193: 2014-03-22T18:19:19.785Z,9fbbf7ba-d03e-4764-add3-1900481b2309,15,0,775,22,,Oab,secure1.DOMAIN.com,/OAB/7743d073-8f4d-4c7f-92e1-7c24b023d573/oab.xml,,Negotiate,True,DOMAIN\USER,,Sid~S-1-5-21-2090175199-1366107042-689575862-1128-UserADRawEntry~CN=SystemMailbox{bb558c35-97f1-4cb9-8ff7-d53741dc928c}
CN=Users DC=DOMAIN DC=com,Microsoft BITS/7.5,10.99.99.209,MAIL2013,200,200,,HEAD,Proxy,mail2013.DOMAIN.com,15.00.0712.000,IntraForest,WindowsIdentity-OABOrgMailbox,,,,0,0,1,,2,10,,0,2;,2,,0,2,31.2494,1,,,,4,0,,,16,0,5,13,13,15,19,,,BeginRequest=2014-03-22T18:19:19.754Z;BeginGetResponse=2014-03-22T18:19:19.770Z;OnResponseReady=2014-03-22T18:19:19.785Z;EndGetResponse=2014-03-22T18:19:19.785Z;I32:ADS.C[DC2012DC]=2;F:ADS.AL[DC2012DC]=1.841,
Line 194: 2014-03-22T18:19:19.801Z,c6bbf1ed-2717-4072-a439-80eaa06eb65d,15,0,775,22,,Oab,secure1.DOMAIN.com,/OAB/7743d073-8f4d-4c7f-92e1-7c24b023d573/oab.xml,,Negotiate,True,DOMAIN\USER,,Sid~S-1-5-21-2090175199-1366107042-689575862-1128,Microsoft
BITS/7.5,10.99.99.209,MAIL2013,200,200,,GET,Proxy,mail2013.DOMAIN.com,15.00.0712.000,IntraForest,WindowsIdentity-ServerCookie-ServerCookie,Server~Mail2013.DOMAIN.com~1941996232~03/22/2014 18:29:19,,,0,108115,1,,0,1,,0,,0,,0,0,0,0,,,,3,1,1,0,7,0,5,2,3,3,7,,,BeginRequest=2014-03-22T18:19:19.801Z;BeginGetResponse=2014-03-22T18:19:19.801Z;OnResponseReady=2014-03-22T18:19:19.801Z;EndGetResponse=2014-03-22T18:19:19.801Z;,
Line 238: 2014-03-22T18:23:15.115Z,a21b4252-2223-4af1-8259-394dc5fb8541,15,0,775,22,,Oab,secure1.DOMAIN.com,/OAB/7743d073-8f4d-4c7f-92e1-7c24b023d573/0da44b00-e3fa-4ee2-8d45-1ea02145fffa-lng0409-2.lzx,,Negotiate,True,DOMAIN\USER,,Sid~S-1-5-21-2090175199-1366107042-689575862-1128-UserADRawEntry~CN=SystemMailbox{bb558c35-97f1-4cb9-8ff7-d53741dc928c}
CN=Users DC=DOMAIN DC=com,Microsoft BITS/7.5,10.99.99.209,MAIL2013,404,404,,HEAD,Proxy,mail2013.DOMAIN.com,15.00.0712.000,IntraForest,WindowsIdentity-OABOrgMailbox,,,,0,0,1,,2,7,,0,2;,2,,0,2,15.6178,0,,,,4,0,,,13,0,5,9,9,11,15,,,BeginRequest=2014-03-22T18:23:15.100Z;BeginGetResponse=2014-03-22T18:23:15.100Z;OnResponseReady=2014-03-22T18:23:15.115Z;EndGetResponse=2014-03-22T18:23:15.115Z;I32:ADS.C[DC2012DC]=2;F:ADS.AL[DC2012DC]=1.70875,WebExceptionStatus=ProtocolError;ResponseStatusCode=404;WebException=System.Net.WebException:
The remote server returned an error: (404) Not Found. at System.Net.HttpWebRequest.EndGetResponse...
OAB on CAS Server:
\Exchange Server\V15\ClientAccess\OAB\7743d073-8f4d-4c7f-92e1-7c24b023d573
oab.xml file is in this folder
oab.xml file is updating every day
IIS Settings:
The 'Default Web Site' OAB content view does NOT show the '7743d073-8f4d-4c7f-92e1-7c24b023d573' folder
The 'Exchange Back End' OAB content view does show the '7743d073-8f4d-4c7f-92e1-7c24b023d573' folder
There seems to be alot of files missing from folder listed in OAB.xml

[PS] C:\Windows\system32>Get-OfflineAddressBook | FL
RunspaceId : 227c4c60-b091-404b-97e4-a7754abdb7a1
Server :
AddressLists : {\All Contacts, \All Groups, \All Rooms, \All Users, \Public Folders}
Versions : {Version4}
IsDefault : True
PublicFolderDatabase :
PublicFolderDistributionEnabled : False
GlobalWebDistributionEnabled : False
WebDistributionEnabled : True
LastTouchedTime : 3/27/2014 12:07:42 PM
LastRequestedTime :
LastNumberOfRecords : 216
MaxBinaryPropertySize : 32768
MaxMultivaluedBinaryPropertySize : 65536
MaxStringPropertySize : 3400
MaxMultivaluedStringPropertySize : 65536
ConfiguredAttributes : {OfficeLocation, ANR, ProxyAddresses, ANR, PhoneticGivenName, ANR, GivenName, ANR,
PhoneticSurname, ANR, Surname, ANR, Account, ANR, PhoneticDisplayName, ANR,
DisplayName, ANR, ExternalMemberCount, Value, TotalMemberCount, Value,
ModerationEnabled, Value, DelivContLength, Value, MailTipTranslations, Value,
ObjectGuid, Value, IsOrganizational, Value...}
DiffRetentionPeriod : 30
Schedule : {Sun.6:00 AM-Sun.6:15 AM, Mon.6:00 AM-Mon.6:15 AM, Tue.6:00 AM-Tue.6:15 AM,
Wed.6:00 AM-Wed.6:15 AM, Thu.6:00 AM-Thu.6:15 AM, Fri.6:00 AM-Fri.6:15 AM, Sat.6:00
AM-Sat.6:15 AM}
VirtualDirectories : {MAIL2013\OAB (Default Web Site), MAIL2013\OAB (Exchange Back End)}
AdminDisplayName :
Identity : \Offline Address Book (Ex2012)
IsValid : True
ExchangeVersion : 0.20 (15.0.0.0)
Name : Offline Address Book (Ex2012)
DistinguishedName : CN=Offline Address Book (Ex2012),CN=Offline Address Lists,CN=Address Lists
Container,CN=COMPANY,CN=Microsoft
Exchange,CN=Services,CN=Configuration,DC=DOMAIN,DC=com
Guid : 7743d073-8f4d-4c7f-92e1-7c24b023d573
ObjectCategory : DOMAIN.com/Configuration/Schema/ms-Exch-OAB
ObjectClass : {top, msExchOAB}
WhenChanged : 3/27/2014 12:07:42 PM
WhenCreated : 12/13/2013 3:12:40 PM
WhenChangedUTC : 3/27/2014 6:07:42 PM
WhenCreatedUTC : 12/13/2013 10:12:40 PM
OrganizationId :
OriginatingServer : DC2012DC.DOMAIN.com
ObjectState : Unchanged
RunspaceId : 227c4c60-b091-404b-97e4-a7754abdb7a1
Server :
AddressLists : {\Default Global Address List}
Versions : {Version4}
IsDefault : False
PublicFolderDatabase :
PublicFolderDistributionEnabled : False
GlobalWebDistributionEnabled : False
WebDistributionEnabled : True
LastTouchedTime : 3/27/2014 6:57:55 AM
LastRequestedTime :
LastNumberOfRecords : 214
MaxBinaryPropertySize : 32768
MaxMultivaluedBinaryPropertySize : 65536
MaxStringPropertySize : 3400
MaxMultivaluedStringPropertySize : 65536
ConfiguredAttributes : {OfficeLocation, ANR, ProxyAddresses, ANR, PhoneticGivenName, ANR, GivenName, ANR,
PhoneticSurname, ANR, Surname, ANR, Account, ANR, PhoneticDisplayName, ANR,
DisplayName, ANR, IsOrganizational, Value, ExternalMemberCount, Value,
TotalMemberCount, Value, ModerationEnabled, Value, DelivContLength, Value,
MailTipTranslations, Value, ObjectGuid, Value...}
DiffRetentionPeriod : 30
Schedule : {Sun.5:00 AM-Sun.5:15 AM, Mon.5:00 AM-Mon.5:15 AM, Tue.5:00 AM-Tue.5:15 AM,
Wed.5:00 AM-Wed.5:15 AM, Thu.5:00 AM-Thu.5:15 AM, Fri.5:00 AM-Fri.5:15 AM, Sat.5:00
AM-Sat.5:15 AM}
VirtualDirectories : {MAIL2013\OAB (Default Web Site)}
AdminDisplayName :
Identity : \COMPANY OAB
IsValid : True
ExchangeVersion : 0.20 (15.0.0.0)
Name : COMPANY OAB
DistinguishedName : CN=COMPANY OAB,CN=Offline Address Lists,CN=Address Lists
Container,CN=COMPANY,CN=Microsoft
Exchange,CN=Services,CN=Configuration,DC=DOMAIN,DC=com
Guid : 6d3871b9-d344-4046-9f46-41f9e97b0878
ObjectCategory : DOMAIN.com/Configuration/Schema/ms-Exch-OAB
ObjectClass : {top, msExchOAB}
WhenChanged : 3/27/2014 6:57:55 AM
WhenCreated : 3/27/2014 6:52:05 AM
WhenChangedUTC : 3/27/2014 12:57:55 PM
WhenCreatedUTC : 3/27/2014 12:52:05 PM
OrganizationId :
OriginatingServer : DC2012DC.DOMAIN.com
ObjectState : Unchanged

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XML response:
<?xml version="1.0"?>
<Autodiscover xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
<Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a">
<User>
<DisplayName>Test Exch1</DisplayName>
<LegacyDN>/o=DOMAIN/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=add423106fbb47d5bf237462f52b8dab-Test Exch1</LegacyDN>
<DeploymentId>4ec753c9-60d9-4c05-9451-5b24e2d527a7</DeploymentId>
</User>
<Account>
<AccountType>email</AccountType>
<Action>settings</Action>
<Protocol>
<Type>EXCH</Type>
<Server>[email protected]</Server>
<ServerDN>/o=DOMAIN/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/[email protected]</ServerDN>
<ServerVersion>73C0834F</ServerVersion>
<MdbDN>/o=DOMAIN/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/[email protected]/cn=Microsoft Private MDB</MdbDN>
<ASUrl>https://webmail.xyz.com/ews/exchange.asmx</ASUrl>
<OOFUrl>https://webmail.xyz.com/ews/exchange.asmx</OOFUrl>
<OABUrl>https://webmail.xyz.com/OAB/6a6a06ad-4717-4636-bd98-0b4fa3aaf4a5/</OABUrl>
<UMUrl>https://webmail.xyz.com/ews/UM2007Legacy.asmx</UMUrl>
<Port>0</Port>
<DirectoryPort>0</DirectoryPort>
<ReferralPort>0</ReferralPort>
<PublicFolderServer>webmail.xyz.com</PublicFolderServer>
<AD>DC-03.domain.xyz.com</AD>
<EwsUrl>https://webmail.xyz.com/ews/exchange.asmx</EwsUrl>
<EmwsUrl>https://webmail.xyz.com/ews/exchange.asmx</EmwsUrl>
<EcpUrl>https://webmail.xyz.com/ecp/</EcpUrl>
<EcpUrl-um>?rfr=olk&p=customize/voicemail.aspx&exsvurl=1&realm=domain.xyz.com</EcpUrl-um>
<EcpUrl-aggr>?rfr=olk&p=personalsettings/EmailSubscriptions.slab&exsvurl=1&realm=domain.xyz.com</EcpUrl-aggr>
<EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?rfr=olk&exsvurl=1&IsOWA=<IsOWA>&MsgID=<MsgID>&Mbx=<Mbx>&realm=domain.xyz.com</EcpUrl-mt>
<EcpUrl-ret>?rfr=olk&p=organize/retentionpolicytags.slab&exsvurl=1&realm=domain.xyz.com</EcpUrl-ret>
<EcpUrl-sms>?rfr=olk&p=sms/textmessaging.slab&exsvurl=1&realm=domain.xyz.com</EcpUrl-sms>
<EcpUrl-photo>PersonalSettings/EditAccount.aspx?rfr=olk&chgPhoto=1&exsvurl=1&realm=domain.xyz.com</EcpUrl-photo>
<EcpUrl-tm>?rfr=olk&ftr=TeamMailbox&exsvurl=1&realm=domain.xyz.com</EcpUrl-tm>
<EcpUrl-tmCreating>?rfr=olk&ftr=TeamMailboxCreating&SPUrl=<SPUrl>&Title=<Title>&SPTMAppUrl=<SPTMAppUrl>&exsvurl=1&realm=domain.xyz.com</EcpUrl-tmCreating>
<EcpUrl-tmEditing>?rfr=olk&ftr=TeamMailboxEditing&Id=<Id>&exsvurl=1&realm=domain.xyz.com</EcpUrl-tmEditing>
<EcpUrl-extinstall>Extension/InstalledExtensions.slab?rfr=olk&exsvurl=1&realm=domain.xyz.com</EcpUrl-extinstall>
<ServerExclusiveConnect>off</ServerExclusiveConnect>
</Protocol>
<Protocol>
<Type>EXPR</Type>
<Server>webmail.xyz.com</Server>
<ASUrl>https://webmail.xyz.com/ews/exchange.asmx</ASUrl>
<OOFUrl>https://webmail.xyz.com/ews/exchange.asmx</OOFUrl>
<OABUrl>https://webmail.xyz.com/OAB/6a6a06ad-4717-4636-bd98-0b4fa3aaf4a5/</OABUrl>
<UMUrl>https://webmail.xyz.com/ews/UM2007Legacy.asmx</UMUrl>
<Port>0</Port>
<DirectoryPort>0</DirectoryPort>
<ReferralPort>0</ReferralPort>
<SSL>On</SSL>
<AuthPackage>Ntlm</AuthPackage>
<EwsUrl>https://webmail.xyz.com/ews/exchange.asmx</EwsUrl>
<EmwsUrl>https://webmail.xyz.com/ews/exchange.asmx</EmwsUrl>
<EcpUrl>https://webmail.xyz.com/ecp/</EcpUrl>
<EcpUrl-um>?rfr=olk&p=customize/voicemail.aspx&exsvurl=1&realm=domain.xyz.com</EcpUrl-um>
<EcpUrl-aggr>?rfr=olk&p=personalsettings/EmailSubscriptions.slab&exsvurl=1&realm=domain.xyz.com</EcpUrl-aggr>
<EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?rfr=olk&exsvurl=1&IsOWA=<IsOWA>&MsgID=<MsgID>&Mbx=<Mbx>&realm=domain.xyz.com</EcpUrl-mt>
<EcpUrl-ret>?rfr=olk&p=organize/retentionpolicytags.slab&exsvurl=1&realm=domain.xyz.com</EcpUrl-ret>
<EcpUrl-sms>?rfr=olk&p=sms/textmessaging.slab&exsvurl=1&realm=domain.xyz.com</EcpUrl-sms>
<EcpUrl-photo>PersonalSettings/EditAccount.aspx?rfr=olk&chgPhoto=1&exsvurl=1&realm=domain.xyz.com</EcpUrl-photo>
<EcpUrl-tm>?rfr=olk&ftr=TeamMailbox&exsvurl=1&realm=domain.xyz.com</EcpUrl-tm>
<EcpUrl-tmCreating>?rfr=olk&ftr=TeamMailboxCreating&SPUrl=<SPUrl>&Title=<Title>&SPTMAppUrl=<SPTMAppUrl>&exsvurl=1&realm=domain.xyz.com</EcpUrl-tmCreating>
<EcpUrl-tmEditing>?rfr=olk&ftr=TeamMailboxEditing&Id=<Id>&exsvurl=1&realm=domain.xyz.com</EcpUrl-tmEditing>
<EcpUrl-extinstall>Extension/InstalledExtensions.slab?rfr=olk&exsvurl=1&realm=domain.xyz.com</EcpUrl-extinstall>
<ServerExclusiveConnect>on</ServerExclusiveConnect>
<EwsPartnerUrl>https://webmail.xyz.com/ews/exchange.asmx</EwsPartnerUrl>
<GroupingInformation>Default-First-Site-Name</GroupingInformation>
</Protocol>
<Protocol>
<Type>WEB</Type>
<Port>0</Port>
<DirectoryPort>0</DirectoryPort>
<ReferralPort>0</ReferralPort>
<Internal>
<OWAUrl AuthenticationMethod="Basic, Fba">https://webmail.xyz.com/owa/</OWAUrl>
<Protocol>
<Type>EXCH</Type>
<ASUrl>https://webmail.xyz.com/ews/exchange.asmx</ASUrl>
</Protocol>
</Internal>
<External>
<OWAUrl AuthenticationMethod="Fba">https://webmail.xyz.com/owa/</OWAUrl>
<Protocol>
<Type>EXPR</Type>
<ASUrl>https://webmail.xyz.com/ews/exchange.asmx</ASUrl>
</Protocol>
</External>
</Protocol>
<Protocol>
<Type>EXHTTP</Type>
<Server>webmail.xyz.com</Server>
<ASUrl>https://webmail.xyz.com/ews/exchange.asmx</ASUrl>
<OOFUrl>https://webmail.xyz.com/ews/exchange.asmx</OOFUrl>
<OABUrl>https://webmail.xyz.com/OAB/6a6a06ad-4717-4636-bd98-0b4fa3aaf4a5/</OABUrl>
<UMUrl>https://webmail.xyz.com/ews/UM2007Legacy.asmx</UMUrl>
<Port>0</Port>
<DirectoryPort>0</DirectoryPort>
<ReferralPort>0</ReferralPort>
<SSL>On</SSL>
<AuthPackage>Ntlm</AuthPackage>
<EwsUrl>https://webmail.xyz.com/ews/exchange.asmx</EwsUrl>
<EmwsUrl>https://webmail.xyz.com/ews/exchange.asmx</EmwsUrl>
<EcpUrl>https://webmail.xyz.com/ecp/</EcpUrl>
<EcpUrl-um>?rfr=olk&p=customize/voicemail.aspx&exsvurl=1&realm=domain.xyz.com</EcpUrl-um>
<EcpUrl-aggr>?rfr=olk&p=personalsettings/EmailSubscriptions.slab&exsvurl=1&realm=domain.xyz.com</EcpUrl-aggr>
<EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?rfr=olk&exsvurl=1&IsOWA=<IsOWA>&MsgID=<MsgID>&Mbx=<Mbx>&realm=domain.xyz.com</EcpUrl-mt>
<EcpUrl-ret>?rfr=olk&p=organize/retentionpolicytags.slab&exsvurl=1&realm=domain.xyz.com</EcpUrl-ret>
<EcpUrl-sms>?rfr=olk&p=sms/textmessaging.slab&exsvurl=1&realm=domain.xyz.com</EcpUrl-sms>
<EcpUrl-photo>PersonalSettings/EditAccount.aspx?rfr=olk&chgPhoto=1&exsvurl=1&realm=domain.xyz.com</EcpUrl-photo>
<EcpUrl-tm>?rfr=olk&ftr=TeamMailbox&exsvurl=1&realm=domain.xyz.com</EcpUrl-tm>
<EcpUrl-tmCreating>?rfr=olk&ftr=TeamMailboxCreating&SPUrl=<SPUrl>&Title=<Title>&SPTMAppUrl=<SPTMAppUrl>&exsvurl=1&realm=domain.xyz.com</EcpUrl-tmCreating>
<EcpUrl-tmEditing>?rfr=olk&ftr=TeamMailboxEditing&Id=<Id>&exsvurl=1&realm=domain.xyz.com</EcpUrl-tmEditing>
<EcpUrl-extinstall>Extension/InstalledExtensions.slab?rfr=olk&exsvurl=1&realm=domain.xyz.com</EcpUrl-extinstall>
<ServerExclusiveConnect>On</ServerExclusiveConnect>
</Protocol>
<Protocol>
<Type>EXHTTP</Type>
<Server>webmail.xyz.com</Server>
<ASUrl>https://webmail.xyz.com/ews/exchange.asmx</ASUrl>
<OOFUrl>https://webmail.xyz.com/ews/exchange.asmx</OOFUrl>
<OABUrl>https://webmail.xyz.com/OAB/6a6a06ad-4717-4636-bd98-0b4fa3aaf4a5/</OABUrl>
<UMUrl>https://webmail.xyz.com/ews/UM2007Legacy.asmx</UMUrl>
<Port>0</Port>
<DirectoryPort>0</DirectoryPort>
<ReferralPort>0</ReferralPort>
<SSL>On</SSL>
<AuthPackage>Ntlm</AuthPackage>
<EwsUrl>https://webmail.xyz.com/ews/exchange.asmx</EwsUrl>
<EmwsUrl>https://webmail.xyz.com/ews/exchange.asmx</EmwsUrl>
<EcpUrl>https://webmail.xyz.com/ecp/</EcpUrl>
<EcpUrl-um>?rfr=olk&p=customize/voicemail.aspx&exsvurl=1&realm=domain.xyz.com</EcpUrl-um>
<EcpUrl-aggr>?rfr=olk&p=personalsettings/EmailSubscriptions.slab&exsvurl=1&realm=domain.xyz.com</EcpUrl-aggr>
<EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?rfr=olk&exsvurl=1&IsOWA=<IsOWA>&MsgID=<MsgID>&Mbx=<Mbx>&realm=domain.xyz.com</EcpUrl-mt>
<EcpUrl-ret>?rfr=olk&p=organize/retentionpolicytags.slab&exsvurl=1&realm=domain.xyz.com</EcpUrl-ret>
<EcpUrl-sms>?rfr=olk&p=sms/textmessaging.slab&exsvurl=1&realm=domain.xyz.com</EcpUrl-sms>
<EcpUrl-photo>PersonalSettings/EditAccount.aspx?rfr=olk&chgPhoto=1&exsvurl=1&realm=domain.xyz.com</EcpUrl-photo>
<EcpUrl-tm>?rfr=olk&ftr=TeamMailbox&exsvurl=1&realm=domain.xyz.com</EcpUrl-tm>
<EcpUrl-tmCreating>?rfr=olk&ftr=TeamMailboxCreating&SPUrl=<SPUrl>&Title=<Title>&SPTMAppUrl=<SPTMAppUrl>&exsvurl=1&realm=domain.xyz.com</EcpUrl-tmCreating>
<EcpUrl-tmEditing>?rfr=olk&ftr=TeamMailboxEditing&Id=<Id>&exsvurl=1&realm=domain.xyz.com</EcpUrl-tmEditing>
<EcpUrl-extinstall>Extension/InstalledExtensions.slab?rfr=olk&exsvurl=1&realm=domain.xyz.com</EcpUrl-extinstall>
<ServerExclusiveConnect>On</ServerExclusiveConnect>
</Protocol>
</Account>
</Response>
</Autodiscover>HTTP Response Headers:
request-id: 9d325a80-f1fd-4496-ac48-2be6bb782c28
X-CalculatedBETarget: Server01.domain.xyz.com
X-DiagInfo: Server01
X-BEServer: Server01
Persistent-Auth: true
X-FEServer: Server01
Content-Length: 11756
Cache-Control: private
Content-Type: text/xml; charset=utf-8
Date: Mon, 25 Aug 2014 19:12:25 GMT
Set-Cookie: X-BackEndCookie=S-1-5-21-1293235207-2459173341-1304346827-14544=u56Lnp2ejJqBypqcnsfJx5nSy8ucnNLLnJzP0sfKz8/Sy5nHmsiamZrMyZrLgYHPxtDNy9DNz87L387Gxc7Nxc3J; expires=Thu, 25-Sep-2014 00:12:26 GMT; path=/Autodiscover; secure; HttpOnly
Server: Microsoft-IIS/8.5
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
Elapsed Time: 756 ms.
    Autodiscover settings for Outlook connectivity are being validated.
    The Microsoft Connectivity Analyzer validated the Outlook Autodiscover settings.
       Additional Details
    Elapsed Time: 0 ms.
    Testing RPC over HTTP connectivity to server webmail.xyz.com
    RPC over HTTP connectivity was verified successfully.
       Additional Details
    HTTP Response Headers:
request-id: 835acf95-78b7-40ae-b232-117318d1577e
Server: Microsoft-IIS/8.5
WWW-Authenticate: Basic realm="webmail.xyz.com",Negotiate,NTLM
X-Powered-By: ASP.NET
X-FEServer: Server01
Date: Mon, 25 Aug 2014 19:12:26 GMT
Content-Length: 0
Elapsed Time: 7817 ms.
       Test Steps
       Attempting to resolve the host name webmail.xyz.com in DNS.
    The host name resolved successfully.
       Additional Details
    IP addresses returned: x.x.x.x
Elapsed Time: 107 ms.
    Testing TCP port 443 on host webmail.xyz.com to ensure it's listening and open.
    The port was opened successfully.
       Additional Details
    Elapsed Time: 180 ms.
    Testing the SSL certificate to make sure it's valid.
    The certificate passed all validation requirements.
       Additional Details
    Elapsed Time: 303 ms.
       Test Steps
       The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server webmail.xyz.com on port 443.
    The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
       Additional Details
    Remote Certificate Subject: CN=webmail.xyz.com, OU=Terms of use at www.verisign.com/rpa (c)05, Issuer: CN=VeriSign Class 3 Secure Server CA - G3, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O="VeriSign,
Inc.", C=US.
Elapsed Time: 224 ms.
    Validating the certificate name.
    The certificate name was validated successfully.
       Additional Details
    Host name webmail.xyz.com was found in the Certificate Subject Common name.
Elapsed Time: 0 ms.
    Certificate trust is being validated.
    The certificate is trusted and all certificates are present in the chain.
       Test Steps
       The Microsoft Connectivity Analyzer is attempting to build certificate chains for certificate CN=webmail.xyz.com, OU=Terms of use at www.verisign.com/rpa (c)05,
    One or more certificate chains were constructed successfully.
       Additional Details
    A total of 1 chains were built. The highest quality chain ends in root certificate CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU="(c) 2006 VeriSign, Inc. - For authorized use only", OU=VeriSign Trust Network, O="VeriSign,
Inc.", C=US.
Elapsed Time: 34 ms.
    Analyzing the certificate chains for compatibility problems with versions of Windows.
    Potential compatibility problems were identified with some versions of Windows.
       Additional Details
    The Microsoft Connectivity Analyzer can only validate the certificate chain using the Root Certificate Update functionality from Windows Update. Your certificate may not be trusted on Windows if the "Update Root Certificates" feature
isn't enabled.
Elapsed Time: 5 ms.
    Testing the certificate date to confirm the certificate is valid.
    Date validation passed. The certificate hasn't expired.
       Additional Details
    The certificate is valid. NotBefore = 1/3/2013 12:00:00 AM, NotAfter = 11/16/2015 11:59:59 PM
Elapsed Time: 0 ms.
    Checking the IIS configuration for client certificate authentication.
    Client certificate authentication wasn't detected.
       Additional Details
    Accept/Require Client Certificates isn't configured.
Elapsed Time: 298 ms.
    Testing HTTP Authentication Methods for URL https://webmail.xyz.com/rpc/[email protected]:6002.
    The HTTP authentication methods are correct.
       Additional Details
    The Microsoft Connectivity Analyzer found all expected authentication methods and no disallowed methods. Methods found: Basic, Negotiate, NTLMHTTP Response Headers:
request-id: 835acf95-78b7-40ae-b232-117318d1577e
Server: Microsoft-IIS/8.5
WWW-Authenticate: Basic realm="webmail.xyz.com",Negotiate,NTLM
X-Powered-By: ASP.NET
X-FEServer: Server01
Date: Mon, 25 Aug 2014 19:12:26 GMT
Content-Length: 0
Elapsed Time: 296 ms.
    Attempting to ping RPC proxy webmail.xyz.com.
    RPC Proxy was pinged successfully.
       Additional Details
    Elapsed Time: 454 ms.
    Attempting to ping the MAPI Mail Store endpoint with identity: [email protected]:6001.
    The endpoint was pinged successfully.
       Additional Details
    The endpoint responded in 0 ms.
Elapsed Time: 1007 ms.
    Testing the MAPI Address Book endpoint on the Exchange server.
    The address book endpoint was tested successfully.
       Additional Details
    Elapsed Time: 2177 ms.
       Test Steps
       Attempting to ping the MAPI Address Book endpoint with identity: [email protected]:6004.
    The endpoint was pinged successfully.
       Additional Details
    The endpoint responded in 906 ms.
Elapsed Time: 918 ms.
    Testing the address book "Check Name" operation for user [email protected] against server [email protected].
    The test passed with some warnings encountered. Please expand the additional details.
       Tell me more about this issue and how to resolve it
       Additional Details
    The address book Bind operation returned ecNotSupported. This typically indicates that your server requires encryption. The Microsoft Connectivity Analyzer will attempt the Address Book test again with encryption.
NSPI Status: 2147746050
Elapsed Time: 825 ms.
    Testing the address book "Check Name" operation for user [email protected] against server [email protected].
    Check Name succeeded.
       Additional Details
    DisplayName: Test Exch1, LegDN: /o=DOMAIN/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=add423106fbb47d5bf237462f52b8dab-Test Exch1
Elapsed Time: 433 ms.
    Testing the MAPI Referral service on the Exchange Server.
    The Referral service was tested successfully.
       Additional Details
    Elapsed Time: 1808 ms.
       Test Steps
       Attempting to ping the MAPI Referral Service endpoint with identity: [email protected]:6002.
    The endpoint was pinged successfully.
       Additional Details
    The endpoint responded in 953 ms.
Elapsed Time: 949 ms.
    Attempting to perform referral for user /o=DOMAIN/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=add423106fbb47d5bf237462f52b8dab-Test Exch1 on server [email protected].
    We got the address book server successfully.
       Additional Details
    The server returned by the Referral service: [email protected]
Elapsed Time: 858 ms.
    Testing the MAPI Address Book endpoint on the Exchange server.
    The address book endpoint was tested successfully.
       Additional Details
    Elapsed Time: 626 ms.
       Test Steps
       Attempting to ping the MAPI Address Book endpoint with identity: [email protected]:6004.
    The endpoint was pinged successfully.
       Additional Details
    The endpoint responded in 156 ms.
Elapsed Time: 154 ms.
    Testing the address book "Check Name" operation for user [email protected] against server [email protected].
    Check Name succeeded.
       Additional Details
    DisplayName: Test Exch1, LegDN: /o=DOMAIN/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=add423106fbb47d5bf237462f52b8dab-Test Exch1
Elapsed Time: 472 ms.
    Testing the MAPI Mail Store endpoint on the Exchange server.
    We successfully tested the Mail Store endpoint.
       Additional Details
    Elapsed Time: 555 ms.
       Test Steps
       Attempting to ping the MAPI Mail Store endpoint with identity: [email protected]:6001.
    The endpoint was pinged successfully.
       Additional Details
    The endpoint responded in 234 ms.
Elapsed Time: 228 ms.
    Attempting to log on to the Mailbox.
    We were able to log on to the Mailbox.
       Additional Details
    Elapsed Time: 326 ms.

Lenovo System Update 5.0.3 failes to download packages

Hello,
SU shows an error dialog saying "An error occurred while downloading packages.".
I reinstalled SU and Solution Center and updated BIOS. But it still does not work...
I checked several posts in this community.
System Update fails to download updates
Lenovo System Update 5.03 on T430u doesn't report software updates
And I knew that tvsu_log_xxx.txt has important information for debugging.
It turned out that SU failed to download "HelloLevel_9_08_00.xml" for the following reason.
"An error ocurred while setting the digital certificates for this download"
What is this? Do the digital certificates mean SSL certificate?
Anyone know how to solve this?
Regards,
Yusuke Yamasaki
systeminfo
OS Name: Microsoft Windows 7 Professional
OS Version: 6.1.7601 Service Pack 1 Build 7601
System Manufacturer: LENOVO
System Model: 20ANCTO1WW
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 60 Stepping 3 GenuineIntel ~2701 Mhz
BIOS Version: LENOVO GLET65WW (2.19 ), 2014/01/14
tvsu_log_140219182345.txt
[Lenovo System Update build: 2013-10-31 5.03.0008] 2014/02/19 18:23:45
Info 2014-02-19 , 06:23:45
場所 Tvsu.Environment.EnvironmentManager..ctor()
Message: Starting Environment Manager...
Info 2014-02-19 , 06:23:45
場所 Tvsu.Nls.NlsResources..ctor()
Message: Starting the instance of NLS@Runtime
Info 2014-02-19 , 06:23:46
場所 Tvsu.Nls.NlsResources..ctor()
Message:
The active language is: JP
The default language is: JP
The OS language is: JP
The language loaded type is: OS
Severe 2014-02-19 , 06:23:46
場所 Tvsu.Sdk.SuSdk.StartApplication()
Message: Application runs with the framework: 4.0.30319.18444
Info 2014-02-19 , 06:23:46
場所 Tvsu.Engine.DataBase.InitializeDataBase()
Message: Initializing the DataBase from file: updates.ser
Info 2014-02-19 , 06:23:46
場所 Tvsu.Sdk.SuSdk.StartApplication()
Message: Starting the Application
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: Starting GUI...
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: MainFrame created successfully
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.StartGUI(Boolean showsplash)
Message: GUI -- Welcome screen
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.Logic.GUIController.BackToMain()
Message: Setting Welcome screen...
Info 2014-02-19 , 06:23:46
場所 Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Welcome screen on Action pane.
Info 2014-02-19 , 06:23:50
場所 Tvsukernel.Logic.GUIController.SearchUpdates(Object sender, EventArgs args)
Message: Starting the Search process...
Info 2014-02-19 , 06:23:50
場所 Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Search screen on Action pane.
Info 2014-02-19 , 06:23:50
場所 Tvsukernel.Logic.ProgressThread.InitSearch()
Message: GUI -- Reporting progress for the Search
Info 2014-02-19 , 06:23:50
場所 Tvsu.Sdk.SuSdk.GetSystemProperties()
Message: Get the System Properties
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: PreTask
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: Start
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.Start()
Message: Starting the task
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.Start()
Message: The current process is:HelloProcess
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the PreProcess HelloProcess
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the StartProcess HelloProcess
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.DownloadHelpFile()
Message: The chm help file is already present in the system
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: The test.properties file was not found, the normal Hello process will continue.
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: HelloProcess Started
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: Client level: HelloLevel_9_08_00
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_08_00.xml
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
Message: The UDF will be downloaded to-> C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_08_00.xml
Info 2014-02-19 , 06:23:50
場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting PROCESSING status.
Info 2014-02-19 , 06:23:50
場所 Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
Message: Creating a new Connection Settings Bean instance to Host: download.lenovo.com
Info 2014-02-19 , 06:23:50
場所 Tvt.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
Message: Direct connection found
Info 2014-02-19 , 06:23:50
場所 Tvsu.FileDownloader.HttpsDownload.SetCertificates()
Message: Setting certificates...
Info 2014-02-19 , 06:23:50
場所 Tvsu.FileDownloader.HttpsDownload.SetCertificates()
Message: An error ocurred while setting the digital certificates for this download
Exception:
Message: 'System.Net.ServicePointManager' のタイプ初期化子が例外をスローしました。
Type: System.TypeInitializationException
場所 System.Net.ServicePointManager.set_CertificatePolicy(ICertificatePolicy value)
場所 Tvsu.FileDownloader.HttpsDownload.SetCertificates()
Info 2014-02-19 , 06:23:50
場所 Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Message: An exception ocurred while downloading https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_08_00.xml
Status set to FAILED
Exception:
Message: 構成システムを初期化できませんでした。
Type: System.Configuration.ConfigurationErrorsException
場所 Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
場所 Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
Info 2014-02-19 , 06:23:50
場所 Tvsu.FileDownloader.GeneralDownloader.Download(FileToDownloadBean bean, downloadingDelegate downDelegate)
Message: Some error occurred in download module :
Exception:
Message: 構成システムを初期化できませんでした。
Type: System.Configuration.ConfigurationErrorsException
場所 Tvsu.FileDownloader.HttpsDownload.StartDownload(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
場所 Tvsu.FileDownloader.GeneralDownloader.Download(FileToDownloadBean bean, downloadingDelegate downDelegate)
Info 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: UDF download status is -> Failed
Severe 2014-02-19 , 06:23:50
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: Could't connect to the HelloServer, no UDF file was downloaded
Info 2014-02-19 , 06:23:50
場所 Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
Message: Running egather minimal.....
Info 2014-02-19 , 06:23:50
場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysrecomin""" -probes REGIONAL_SETTINGS GATHERER_INFORMATION SYSTEM_SUMMARY -local /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
Info 2014-02-19 , 06:23:50
場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
Info 2014-02-19 , 06:23:51
場所 Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
Message: RC eGatherer: 0
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: MTM received from eGather: 20ANCTO1WW
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelloProcess.Start()
Message: Data to be set in the Environment Manager to use with Quest:
QOS (Quest OS): Windows 7
QOSLang (Quest language): JP
MTM: 20ANCTO1WW
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the PostProcess HelloProcess
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: The process HelloProcesshas been finished.
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: PostTask
Info 2014-02-19 , 06:23:51
場所 Tvsu.Sdk.SuSdk.GetSystemProperties()
Message: Return the System Properties
Info 2014-02-19 , 06:23:51
場所 Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
Message: Get Applicable Updates
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: PreTask
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: Start
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: Starting the task
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: The current process is:HelpCenterQuestProcess
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the PreProcess HelpCenterQuestProcess
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the StartProcess HelpCenterQuestProcess
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchEgather()
Message: Launching Egather
Info 2014-02-19 , 06:23:51
場所 Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
Message: Running egather complete.....
Info 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Message: Launching HelpCenter
Info 2014-02-19 , 06:23:51
場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: /execute ia.exe /arguments -filename"""C:\Program Files (x86)\Lenovo\System Update\egather\sysreco""" -silent -local -section SYSTEM_SUMMARY REGIONAL_SETTINGS SMBIOS_INFORMATION Firmware_Information Installed_Software SMBIOS_INFORMATION DEVICE_DRIVERS_AND_SERVICES IDE_DEVICE_INFORMATION DEVICE_MANAGER_SETTINGS -p device_manager enable_hardwareid /directory C:\Program Files (x86)\Lenovo\System Update\egather\ /type COMMAND /timeout 300000
Info 2014-02-19 , 06:23:51
場所 Tvsu.Egather.EgatherExecutor.RunAsWindowsService(String directory, String command, String arguments)
Message: FileName Path: C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
Severe 2014-02-19 , 06:23:51
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Message: An error ocurred while contacting the help center
Exception:
Message: 構成システムを初期化できませんでした。
Type: System.Configuration.ConfigurationErrorsException
場所 System.Configuration.ConfigurationManager.PrepareConfigSystem()
場所 System.Configuration.ConfigurationManager.GetSection(String sectionName)
場所 System.Configuration.PrivilegedConfigurationManager.GetSection(String sectionName)
場所 System.Net.Configuration.WebRequestModulesSectionInternal.GetSection()
場所 System.Net.WebRequest.get_PrefixList()
場所 System.Net.WebRequest.Create(Uri requestUri, Boolean useUriBase)
場所 System.Net.WebRequest.Create(String requestUriString)
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.IfModifiedSince(String url, DateTime dtSince, DateTime& dtActual)
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.DownloadCatalogDescriptorFile()
場所 Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Info 2014-02-19 , 06:23:51
場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting DONE status.
Info 2014-02-19 , 06:23:51
場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting PROCESSING status.
Info 2014-02-19 , 06:23:52
場所 Tvsu.Engine.Task.Task.Start()
Message: Executing the PostProcess HelpCenterQuestProcess
Severe 2014-02-19 , 06:23:52
場所 Tvsu.Engine.Task.Task.StartExecution()
Message: An error occurred while the task: ApplicableUpdatesTask executed the process: HelpCenterQuestProcessthe message from exception is種類 'Tvt.FileDownloader.DownloadException' の例外がスローされました。
Exception:
Message: 種類 'Tvt.FileDownloader.DownloadException' の例外がスローされました。
Type: Tvt.FileDownloader.DownloadException
場所 Tvsu.Engine.Task.Task.Start()
場所 Tvsu.Engine.Task.Task.StartExecution()
Info 2014-02-19 , 06:23:52
場所 Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
Message: Setting FAILED status.
Info 2014-02-19 , 06:23:52
場所 Tvsukernel.Logic.GUIController.ShowErrorMessage(Exception e)
Message: Error while downloading packages.
Exception:
Message: 種類 'Tvt.FileDownloader.DownloadException' の例外がスローされました。
Type: Tvt.FileDownloader.DownloadException
場所 Tvsu.Engine.Task.Task.StartExecution()
場所 Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
場所 Tvsukernel.Logic.ProgressThread.InitSearch()
Info 2014-02-19 , 06:23:52
場所 Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
Message: Showing ERROR Message: < パッケージのダウンロード中にエラーが発生しました。 >
Info 2014-02-19 , 06:23:58
場所 Tvsukernel.Logic.GUIController.BackToMain()
Message: Setting Welcome screen...
Info 2014-02-19 , 06:23:58
場所 Tvsukernel.FlowScreens.MainFrame.SetScreen(String screen, RoutedEventHandler[] eh)
Message: Loading Welcome screen on Action pane.
Info 2014-02-19 , 06:23:58
場所 Tvsu.Egather.EgatherExecutor.ExecuteEgather(String fileOutput, String args)
Message: RC eGatherer: 0
Info 2014-02-19 , 06:24:02
場所 Tvsukernel.FlowScreens.MainFrame.cmContextHelpSUhelp_Click(Object sender, RoutedEventArgs e)
Message: Context Help will be displayed.
Info 2014-02-19 , 06:24:08
場所 Tvsukernel.Logic.GUIController.AskBeforeClosing()
Message: Close System Update?
Info 2014-02-19 , 06:24:08
場所 Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
Message: Showing QUESTION Message: < 本当に System Update を終了しますか? >
Info 2014-02-19 , 06:24:09
場所 Tvsukernel.Logic.GUIController.AskBeforeClosing()
Message: Application will close now? True
Info 2014-02-19 , 06:24:09
場所 Tvsukernel.FlowScreens.MainFrame.OnClosing(CancelEventArgs e)
Message: User wanted to close System Update, or the package force a reboot.
Severe 2014-02-19 , 06:24:09
場所 Tvsu.Sdk.SuSdk.ShutDownApplication()
Message: Has happened an exception while the UNCAuthenticator.Shutdown() was executedShare name can not be null or empty
Info 2014-02-19 , 06:24:09
場所 Tvsu.Engine.DataBase.ShutDownDataBase()
Message: Shutting down the DataBase, saving any data into file: updates.ser
Info 2014-02-19 , 06:24:09
場所 Tvsu.Environment.EnvironmentManager.closeEM()
Message: Closing Environment Manager.
Info 2014-02-19 , 06:24:09
場所 Tvsu.Sdk.SuSdk.ShutDownApplication()
Message: Shut Down the Application
Solved!
Go to Solution.

I'm having a similar problem with 5.0.5. Whenever it gets to "Downloading Package Information", it will show "15% Lenovo Help Center" and it dies there. Errors below in the log.
If I look at the XML file mentioned below, it's zero-length (empty).
Severe 2014-04-01 , 05:43:14
at Tvsu.Engine.Process.HelloProcess.Start()
Message: Error reading C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_09_00.xml, this XML file is not well-formed
Exception:
Message: Root element is missing.
Type: System.Xml.XmlException
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XPath.XPathDocument.LoadFromReader(XmlReader reader, XmlSpace space)
at System.Xml.XPath.XPathDocument..ctor(TextReader textReader)
at Tvsu.Engine.Process.HelloProcess.ParseUDF(String udfPath)
at Tvsu.Engine.Process.HelloProcess.Start()
Severe 2014-04-01 , 05:43:17
at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Message: An error ocurred while contacting the help center
Exception:
Message: Index and length must refer to a location within the string.
Parameter name: length
Type: System.ArgumentOutOfRangeException
at System.String.InternalSubStringWithChecks(Int32 startIndex, Int32 length, Boolean fAlwaysCopy)
at Tvsu.Engine.Process.HelpCenterQuestProcess.GetCatalogDescriptorFileName()
at Tvsu.Engine.Process.HelpCenterQuestProcess.DownloadCatalogDescriptorFile()
at Tvsu.Engine.Process.HelpCenterQuestProcess.LaunchHelpCenterProcess()
Severe 2014-04-01 , 05:43:18
at Tvsu.Engine.Task.Task.StartExecution()
Message: An error occurred while the task: ApplicableUpdatesTask executed the process: HelpCenterQuestProcessthe message from exception isException of type 'Tvt.FileDownloader.DownloadException' was thrown.
Exception:
Message: Exception of type 'Tvt.FileDownloader.DownloadException' was thrown.
Type: Tvt.FileDownloader.DownloadException
at Tvsu.Engine.Task.Task.Start()
at Tvsu.Engine.Task.Task.StartExecution()
Info 2014-04-01 , 05:43:18
at Tvsukernel.Logic.GUIController.ShowErrorMessage(Exception e)
Message: Error while downloading packages.
Exception:
Message: Exception of type 'Tvt.FileDownloader.DownloadException' was thrown.
Type: Tvt.FileDownloader.DownloadException
at Tvsu.Engine.Task.Task.StartExecution()
at Tvsu.Sdk.SuSdk.GetApplicableUpdates(searchingFolderDelegate spd, showErrMsgDelegate sed)
at Tvsukernel.Logic.ProgressThread.InitSearch()
Info 2014-04-01 , 05:43:18
at Tvsukernel.Dialogs.Messages.ShowStaticMessage(String message, String title, MessageType t, Boolean check)
Message: Showing ERROR Message: < An error occurred while downloading packages. >

Problem connecting to godaddy exchange server via outlook client

I am pretty much having a very similar problem here:
https://social.technet.microsoft.com/Forums/exchange/en-US/437c5f8d-3a42-4689-90b4-13fd2749373f/go-daddy-ucc-certificate-exrca-can-only-validate-the-certificate-chain-using-the-root-certificate?forum=exchangesvr3rdpartyappslegacy
When I set up in outlook, I have noticed this in advanced connection settings:
the URL is required
mail.ex4.secureserver.net
Then check connect SSL only
Only connect to proxy servers with this principal name
msstd:mail.ex4.secureserver.net
When I use the connect principal, it works fine, but otherwise if it is not checked, it won't connect to the server.
http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_26423254.html
However, when I restart outlook, because I have multiple exchange accounts, they keep becoming "unchecked".
Everything worked fine about 48 hours ago, and now... all these problems.
Here is my log from the testing site:
Connectivity Test Failed
Test Details
   Testing Outlook connectivity.
    The Outlook connectivity test failed.
   Additional Details
Elapsed Time: 3897 ms.
   Test Steps
   Testing RPC over HTTP connectivity to server mail.ex4.secureserver.net
    RPC over HTTP connectivity failed.
   Additional Details
HTTP Response Headers:
Content-Type: text/html
Server: Microsoft-IIS/7.5
WWW-Authenticate: Negotiate,NTLM
X-Powered-By: ASP.NET
Date: Fri, 13 Feb 2015 01:07:27 GMT
Content-Length: 58
Elapsed Time: 3897 ms.
   Test Steps
   Attempting to resolve the host name mail.ex4.secureserver.net in DNS.
    The host name resolved successfully.
   Additional Details
IP addresses returned: 72.167.83.115
Elapsed Time: 95 ms.
   Testing TCP port 443 on host mail.ex4.secureserver.net to ensure it's listening and open.
    The port was opened successfully.
   Additional Details
Elapsed Time: 110 ms.
   Testing the SSL certificate to make sure it's valid.
    The certificate passed all validation requirements.
   Additional Details
Elapsed Time: 461 ms.
   Test Steps
   The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server mail.ex4.secureserver.net on port 443.
    The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
   Additional Details
Remote Certificate Subject: CN=mail.ex4.secureserver.net, O="Starfield Technologies, LLC.", L=Scottsdale, S=AZ, C=US, Issuer: SERIALNUMBER=10688435, CN=Starfield Secure Certification Authority, OU=http://certificates.starfieldtech.com/repository,
O="Starfield Technologies, Inc.", L=Scottsdale, S=Arizona, C=US.
Elapsed Time: 356 ms.
   Validating the certificate name.
    The certificate name was validated successfully.
   Additional Details
Host name mail.ex4.secureserver.net was found in the Certificate Subject Common name.
Elapsed Time: 0 ms.
   Certificate trust is being validated.
    The certificate is trusted and all certificates are present in the chain.
   Test Steps
   The Microsoft Connectivity Analyzer is attempting to build certificate chains for certificate CN=mail.ex4.secureserver.net, O="Starfield Technologies, LLC.", L=Scottsdale, S=AZ, C=US.
    One or more certificate chains were constructed successfully.
   Additional Details
A total of 1 chains were built. The highest quality chain ends in root certificate OU=Starfield Class 2 Certification Authority, O="Starfield Technologies, Inc.", C=US.
Elapsed Time: 39 ms.
   Analyzing the certificate chains for compatibility problems with versions of Windows.
    Potential compatibility problems were identified with some versions of Windows.
   Additional Details
The Microsoft Connectivity Analyzer can only validate the certificate chain using the Root Certificate Update functionality from Windows Update. Your certificate may not be trusted on Windows if the "Update Root Certificates" feature isn't enabled.
Elapsed Time: 5 ms.
   Testing the certificate date to confirm the certificate is valid.
    Date validation passed. The certificate hasn't expired.
   Additional Details
The certificate is valid. NotBefore = 11/29/2012 8:39:18 PM, NotAfter = 11/29/2015 8:39:18 PM
Elapsed Time: 0 ms.
   Checking the IIS configuration for client certificate authentication.
    Client certificate authentication wasn't detected.
   Additional Details
Accept/Require Client Certificates isn't configured.
Elapsed Time: 232 ms.
   Testing HTTP Authentication Methods for URL https://mail.ex4.secureserver.net/rpc/rpcproxy.dll?mail.ex4.secureserver.net:6002.
    The HTTP authentication methods are correct.
   Additional Details
The Microsoft Connectivity Analyzer found all expected authentication methods and no disallowed methods. Methods found: Negotiate, NTLM
HTTP Response Headers:
Content-Type: text/html
Server: Microsoft-IIS/7.5
WWW-Authenticate: Negotiate,NTLM
X-Powered-By: ASP.NET
Date: Fri, 13 Feb 2015 01:07:27 GMT
Content-Length: 58
Elapsed Time: 146 ms.
   Attempting to ping RPC proxy mail.ex4.secureserver.net.
    RPC Proxy was pinged successfully.
   Additional Details
Elapsed Time: 224 ms.
   Attempting to ping the MAPI Mail Store endpoint with identity: mail.ex4.secureserver.net:6001.
    The attempt to ping the endpoint failed.
    Tell me more about this issue and how to resolve it
   Additional Details
The RPC_S_SERVER_UNAVAILABLE error (0x6ba) was thrown by the RPC Runtime process.
Elapsed Time: 2626 ms.

Here is another test from the autodiscover:
    The Microsoft Connectivity Analyzer is attempting to test Autodiscover for [email protected].
    Autodiscover was tested successfully.
   Additional Details
Elapsed Time: 1745 ms.
   Test Steps
   Attempting each method of contacting the Autodiscover service.
    The Autodiscover service was tested successfully.
   Additional Details
Elapsed Time: 1745 ms.
   Test Steps
   Attempting to test potential Autodiscover URL https://MYDOMAIN.com:443/Autodiscover/Autodiscover.xml
    Testing of the Autodiscover URL was successful.
   Additional Details
Elapsed Time: 1745 ms.
   Test Steps
   Attempting to resolve the host name MYDOMAIN.com in DNS.
    The host name resolved successfully.
   Additional Details
IP addresses returned: xx.168.xx.74
Elapsed Time: 59 ms.
   Testing TCP port 443 on host MYDOMAIN.com to ensure it's listening and open.
    The port was opened successfully.
   Additional Details
Elapsed Time: 60 ms.
   Testing the SSL certificate to make sure it's valid.
    The certificate passed all validation requirements.
   Additional Details
Elapsed Time: 197 ms.
   Test Steps
   The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server MYDOMAIN.com on port 443.
    The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
   Additional Details
Remote Certificate Subject: CN=MYDOMAIN.com, OU=Domain Control Validated, Issuer: CN=Starfield Secure Certificate Authority - G2, OU=http://certs.starfieldtech.com/repository/, O="Starfield Technologies, Inc.", L=Scottsdale, S=Arizona, C=US.
Elapsed Time: 132 ms.
   Validating the certificate name.
    The certificate name was validated successfully.
   Additional Details
Host name MYDOMAIN.com was found in the Certificate Subject Common name.
Elapsed Time: 0 ms.
   Certificate trust is being validated.
    The certificate is trusted and all certificates are present in the chain.
   Test Steps
   The Microsoft Connectivity Analyzer is attempting to build certificate chains for certificate CN=MYDOMAIN.com, OU=Domain Control Validated.
    One or more certificate chains were constructed successfully.
   Additional Details
A total of 2 chains were built. The highest quality chain ends in root certificate OU=Starfield Class 2 Certification Authority, O="Starfield Technologies, Inc.", C=US.
Elapsed Time: 27 ms.
   Analyzing the certificate chains for compatibility problems with versions of Windows.
    Potential compatibility problems were identified with some versions of Windows.
   Additional Details
The Microsoft Connectivity Analyzer can only validate the certificate chain using the Root Certificate Update functionality from Windows Update. Your certificate may not be trusted on Windows if the "Update Root Certificates" feature isn't enabled.
Elapsed Time: 4 ms.
   Testing the certificate date to confirm the certificate is valid.
    Date validation passed. The certificate hasn't expired.
   Additional Details
The certificate is valid. NotBefore = 7/2/2014 2:30:01 AM, NotAfter = 7/2/2015 2:30:01 AM
Elapsed Time: 0 ms.
   Checking the IIS configuration for client certificate authentication.
    Client certificate authentication wasn't detected.
   Additional Details
Accept/Require Client Certificates isn't configured.
Elapsed Time: 673 ms.
   Attempting to send an Autodiscover POST request to potential Autodiscover URLs.
    The Microsoft Connectivity Analyzer successfully retrieved Autodiscover settings by sending an Autodiscover POST.
   Additional Details
Elapsed Time: 754 ms.
   Test Steps
   The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL https://MYDOMAIN.com:443/Autodiscover/Autodiscover.xml for user [email protected].
    The Autodiscover XML response was successfully retrieved.
   Additional Details
Autodiscover Account Settings
XML response:
<?xml version="1.0"?>
<Autodiscover xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
<Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a">
<User>
<DisplayName>[email protected]</DisplayName>
</User>
<Account>
<AccountType>email</AccountType>
<Action>settings</Action>
<Protocol>
<Type>IMAP</Type>
<Server>MYDOMAIN.com</Server>
<Port>993</Port>
<DirectoryPort>0</DirectoryPort>
<ReferralPort>0</ReferralPort>
<SSL>on</SSL>
<DomainRequired>off</DomainRequired>
<SPA>off</SPA>
<AuthRequired>on</AuthRequired>
<LoginName>[email protected]</LoginName>
</Protocol>
<Protocol>
<Type>SMTP</Type>
<Server>MYDOMAIN.com</Server>
<Port>465</Port>
<DirectoryPort>0</DirectoryPort>
<ReferralPort>0</ReferralPort>
<SSL>on</SSL>
<DomainRequired>off</DomainRequired>
<SPA>off</SPA>
<AuthRequired>on</AuthRequired>
<LoginName>[email protected]</LoginName>
</Protocol>
</Account>
</Response>
</Autodiscover>
HTTP Response Headers:
Keep-Alive: timeout=15, max=256
Connection: Keep-Alive
Content-Length: 1227
Content-Type: application/xml; charset="UTF-8"
Date: Fri, 13 Feb 2015 01:14:56 GMT
Server: Apache/2.2.27 (Unix) mod_ssl/2.2.27 OpenSSL/1.0.1e-fips DAV/2 mod_bwlimited/1.4 mod_fcgid/2.3.9
Elapsed Time: 754 ms.

Dynamic CRM connect outlook Client with different domain

Hi Guys,
I had installed CRM 2011 in cloud with different domain.
If I use browser is working fine just that when i use Outlook client it show
15:24:16| Error| Exception : The request for security token could not be satisfied because authentication failed. at System.ServiceModel.Security.SecurityUtils.ThrowIfNegotiationFault(Message message, EndpointAddress target)
at System.ServiceModel.Security.SspiNegotiationTokenProvider.GetNextOutgoingMessageBody(Message incomingMessage, SspiNegotiationTokenProviderState sspiState)
I found that is because you must connect to the same domain.
any idea that i can use my Outlook client to connect to CRM 2011 without changing my domain?
Regards,
Kim

Yes - I've been scarred with this for many years :(
If it is just CAS 1 that is causing issues, then focus in on that. The support statement for Win 2008 R2 is that NLB is still a 3rd party component and support may ask for it to be disabled.
http://support.microsoft.com/kb/278431
Does CAS1 and CAS2 have the same NICs (firmware as well), driver, teaming software, and teaming config?
I also want to ask what the network team did for configuring the switch ports on the servers? This will vary from vendor to vendor - did they do the same config on both?
Cheers,
Rhoderick
Microsoft Senior Exchange PFE
Blog:
http://blogs.technet.com/rmilne
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Note: Posts are provided “AS IS” without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.
Thanks Rhoderick, issue still persists
can you also help clarify what you meant by "configuring the switch ports on the servers"?
thanks again

CRM 2015 outlook client does not connect to CRM

Hi,
I am trying to run the configuration wizard to connect the office 2010 outlook to Dynamics CRM 2015 server and get the error below (outlook client 2015 is successfully installed). All the required components
are installed on both server and client side.
Any idea?
captainsina

Hi Nico,
How is it going? :)
I am going against on-prem. Not being prompted for credentials. I can go to the services using the browser, but the outlook client fails.
I am using the same credentials on the local machine as the CRM user credentials.
Cheers.
captainsina

Inbox emails downloaded in Outlook 2013 but not my others folders emails they r showing empty in outlook

Inbox emails downloaded in Outlook 2013 but not my others folders emails they r showing empty in outlook

Hi,
What’s your account type using in Outlook? IMAP account or Exchange account?
Please make sure your Outlook 2013 is updated to the latest version. Then click Send/Receive > Send/Receive All Folders to manually download mailbox data files from mail server to Outlook data file. If it fails, please recreate the IMAP account in Outlook
to have a try:
http://support.microsoft.com/kb/829918
Additionally, if you are using IMAP account, we can also refer to the following article for more IMAP Syncing issue troubleshooting:
http://www.msoutlook.info/question/840
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please
make sure that you completely understand the risk before retrieving any suggestions from the above link.
Regards,
Winnie Liang
TechNet Community Support

Outlook Client Issues following Exchange 2010 Rollup 8

Update Rollup 8 For Exchange 2010 SP3 (KB2986475) was applied to our Exchange server last night.
All appears to be fine, but users are having all kind of trouble using the Outlook Client to connect to their mailboxes.
Randomly they can't view certain folders (Inbox/Sent Items). Can no longer save to their Calendars. Errors relating to permissions and Outlook notifications?!?!?!?!
This is ONLY when using the Outlook Client - webmail works fine.
There are also no issues when running Outlook in safe mode.
Any advice would be very much appreciated.
Thanks
David

The following has been posted onto the Exchange team site:
http://blogs.technet.com/b/exchange/archive/2014/12/09/exchange-releases-december-2014.aspx
Update 12/10/2014:
An issue has been identified in the Exchange Server 2010 SP3 Update Rollup 8. The update has been recalled and is no longer available on the download center pending a new RU8 release. Customers should not proceed with deployments of this update until the
new RU8 version is made available. Customers who have already started deployment of RU8 should rollback this update.
The issue impacts the ability of Outlook to connect to Exchange, thus we are taking the action to recall the RU8 to resolve this problem. We will deliver a revised RU8 package as soon as the issue can be isolated, corrected, and validated. We will publish
further updates to this blog post regarding RU8.
This issue only impacts the Exchange Server 2010 SP3 RU8 update, the other updates remain valid and customers can continue with deployment of these packages.
Cheers,
Rhoderick
Microsoft Senior Exchange PFE
Blog:
http://blogs.technet.com/rmilne
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OAB - Fails to download to Outlook Client

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