OAM 11.1.6 integration with Ebusiness 12.1.3 throws error on login

Question

I have integrated the OAM 11.1.6 SSO with E-business 12.1.3 instance.If I login to E-business it will redirect to the the error "There was an error processing your request. The Login/Portal Server Installation may be incomplete. Please contact your System Administrator".
Please note i'm seeing the error in access log -
oracle.apps.fnd.ext.sso.FndSsoException: FND-9930
at oracle.apps.fnd.ext.sso.FndSsoLogin.doPost(Unknown Source)
at oracle.apps.fnd.ext.sso.FndSsoLogin.doGet(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
I tried the metalink note "Applications Login Using OAM Fails with 'The Login/Portal Server Installation may be incomplete' Caused by 'java.sql.SQLException: ORA-01465: invalid hex number' [ID 1538812.1]" in my case value is already 'False'.
Please suggest me,if you any once faced the similar issue

Answer 1

Investigations often get quite complex and specific to your environment, so an SR with Oracle Support is probably the best way to go.
My initial thought would be to re-review "Integrating Oracle E-Business Suite Release 12 with Oracle Access Manager 11gR2 (11.1.2) using Oracle E-Business Suite AccessGate" (Doc ID 1484024.1) and confirm that all the right hostname/ports have been used in the right places, as it is easy to mix up what is required at the different stages
Next would suggest to test your OAM setup using the Oracle Access Manager tester tool
Review "Oracle Fusion Middleware Administrator's Guide for Oracle Access Manager with Oracle Security Token Service 11g Release 1 (11.1.1)" (http://docs.oracle.com/cd/E21764_01/doc.1111/e15478/tester.htm#CACBEJDC) details of installing and using this tool
a. Test the protected resource URL
/ebsauth_[instance]/
where [instance] is the name of your Oracle E-Business Suite instance/
Enter Username and Password and select both the "Authenticate" and "Authorize" buttons
b. Save the status messages to a file and upload this (Disk icon at the bottom of the screen)
c. Also use the "save configuration" button (at the top of the screen) and upload the resulting configuration XML file (Remove the password from this file before uploading)
If the above does not work, then the issue is not eBiz specific so need to review the OAM/Webgate setup for sure
Hope that sets you on the right path
regards
Mike