Obiee 11.1.1.6 installation error: inst:08030 unable to connect the databse

Question

Hello Gurus,
I am new to linux and oracle world. trying to install OBIEE 11.1.1.6.0 and getting
INST-08030 unable to connect to the Database with the given credentials. Listner could be down"
*_Database_*
My database(11gR2) and DEV_BIPLATFORM schema is in 64 bit windows 7. I have applied the january 2012 patch for oracle (patch id 10432045). In windows I can login using sqlplus dev_biplatform/password@orcl. windows static IP is 192.168.1.100.
The tnsnames entry in windows is.
ORACLR_CONNECTION_DATA =
(DESCRIPTION =
(ADDRESS_LIST =
(ADDRESS = (PROTOCOL = IPC)(KEY = EXTPROC1521))
(CONNECT_DATA =
(SID = CLRExtProc)
(PRESENTATION = RO)
ORCL =
(DESCRIPTION =
(ADDRESS = (PROTOCOL = TCP)(HOST = HPC1)(PORT = 1521))
(CONNECT_DATA =
(SERVER = DEDICATED)
(SERVICE_NAME = orcl)
_*OBIEE*_
I am trying to install OBIEE on an oracle linux 64 bit guest on OracleVirtualBox on the above windows host. Guest Linux IP is fixed to 192.168.1.101. The Oracle VM network setting attached to value is set to Bridged Adapter. I can ping from linux to the host winodws 7.
On step 8 of 14 the this is my input:
Database Type- oracle database
connect string- 192.168.1.100:1521:orcl
BIPLATFORM schema - DEV_BIPLATFORM
password- password
_*Problem*_
I cannot go past step 8 above. INST-08030 unable to connect to the Database with the given credentials. Listner could be down"
what have I done:_
somewhere I read that I need to apply oracle January patch to my metadata database. I did that.
Please help me here!
Thanks,
Badal
Edited by: Badal on Mar 4, 2012 4:51 AM
Edited by: Badal on Mar 4, 2012 5:11 AM

Answer 1

I think I got a resolution of the problem. I had to do the following steps to get the installer successfully connect to my repository schemas in Windows 7.
steps:
1- Change my home router setting to reserve specifc IP adresses to all MAC addresses on my home network. If your router does not have this "reserve" feature , you need to disable DHCP and assign static IP to all machines in the lome LAN.
1- Disable firewall in the Linux guest where I am installing OBIEE.
2- Change Windows firewall rule to allow all port and all protocol connection from range of IP in the home LAN. If you have time you may be able to trim this setting to allow specifc ports and IPs.
I also installed oracle instant client and sqlplus in the Linux guest to help me troublesoot the connection problem. It does not require a permanent oracle home to be set. So it won't interfere on obiee home etc.
Thanks all for your help.
Badal
Edited by: Badal on Mar 5, 2012 8:52 AM