OCE Printer disappeared after SL install

We have 2 OCE copiers in my office. The B&W copier/printer shows up via Bonjour, but the Color copier - read: most important copier - disappeared. When I go to add printers it is missing.

A new driver would have to be released for this problem to be remedied.
My work around? I have an older PowerMac G5 running 10.5.x that we use as a server. I added the printer to it, then shared it to all the 10.6.x computers.
Works great!

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I've purchased an app and it shows up in my iTunes. But when I download it to my phone, it disappears after its installed. Why is this?

I've purchased an app and it shows up in my iTunes. But when I download it to my phone, it disappears after its installed. Why is this?

Is the app checked in the Apps tab of iTunes? That's how you tell iTunes whether you want the app on your phone or not.
Otherwise, check the very last screen on the phone.

Printer disappearing after reboot

I have several Windows 2008R2 Citrix Xenapp 6.5 servers. I am trying to install a Midmark PDF printer. I can install it fine, but when I reboot the server, it just goes away. Does anybody have any ideas? I have been using the install package from
Midmark, but I also tied it manually, (it uses the Amyuni Doc Converter 400 and the null port.) I can manually add it, but again on reboot, the thing disappears out of Devices and Printers. Midmark doesn't have any suggestions. On ONE citrix server it actually
stays. I am not sure of the difference (if any) between the server where it stays and the others where it disappears on reboot. Anybody have any suggestions?

Hello David ,
I assume Midmark PDF is tools to take print out in PDF format from Midmark application ,if so have you contacted midmark tech team ?
Could you please let us know if you have installed any other printer except Midmark PDF and what about your print spool service after restart.
If print services are running fine check event log related to that and share with us ,mean time you may uninstall Mid mark and try ABBYY PDF transformer+ ,By doing this you can come to conclusion if any compatibility problem have .This product
is easy to use and save time due to the some good features and way of doing. If you are using msoffice then I hope you will like the plugin features of ABBYY PDF transformer+(http://download.abbyy.com/pdft_plus/).
please let me know if I can assist you anything .

"On my Mac" folder including all my subfolders in Mail have disappeared after Yosemite install! HELP!

"On my Mac" folder including all my subfolders in Mail have disappeared after OS X Yosemite version 10.10.2 install! What should I do?

Quit Mail. Force quit if necessary.
Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
~/Library/Mail/V2/MailData
Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder
from the menu bar. Paste into the box that opens by pressing command-V, then press return.
A folder window will open. Inside it there should be files with names as follows:
          Envelope Index
          ExternalUpdates.storedata
Move those files to the Desktop, leaving the window open. Other files in the folder may have longer names that begin as above. Move those files, if any, to the Trash.
Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is damaged and that Mail has to quit. Click OK. Typically, the process takes a few minutes, but it may take hours if you have gigantic mailboxes. In that case, you may be able to speed things up by temporarily adding your home folder to the Privacy list in the Spotlight preference pane. Remove it when Mail has finished importing.
Test. If Mail now works as expected, you can delete the files you moved to the Desktop. Otherwise, post your results.

E and F drives disappear after I install iTunes and Quick Time

Whenever I install iTunes/Quick Time on my computer, my E and F drives "disappear" and I have no way of accessing them or playing CDs/DVDs. The only way I know how to get them back is to restore my computer to an earlier date. When I do that, I no longer have iTunes/Quick Time on my computer. My computer is an HP Pentium 4 with Windows XP.
Does anyone have any suggestions on how I can fix this problem? It drives me crazy and I can't update my iPod Shuffle very often because of what I have to go through to get my drives back when I'm done. I'd appreciate any help you can give me.

First since you have done restores, you need to goto microsofts windows update site and update windows. Then goto the PC makers site and install all updates for your model, especailly BIOs IDE controller and CD/DVD ROM updates.
After that install itunes.
Then rightclick "My COmputer" hit Manage>Device manager and see if theres a "Code 41" error message showing beside your CD DVD Drives

Print Crash After Driver Install

I have found this problem already exists among other people in this forum but haven't found a solution that makes sense to me.
I installed a driver for a HP printer and since then everytime I try to print, from any application, it crashes. The problem seems to lie with my home printer as opposed to the printer i had to install the driver for. I have never installed software for my home printer it seemed to be part of the bundle with my iBook. I deleted all I could find with regard to the stuff i did install but to no good end. Its driving me mad now.
Any help, please.
Happy New Year
Olly

Hello Oliver,
When an application crashes when printing, sometimes it can be related to the permissions on certain files within your system. This can occur after an update, such as installing 10.4.8. The workaround can be to open Disk Utility and run Repair Disk Permissions.
I'm also guessing from your posting that you connect to two different HP printers. For the home printer, there are a number of provided drivers with OS X and it sounds like your model at home was one of those. It is possible that by adding the HP software for the other printer, it has impacted the files for the home printer. Usually running the Reset Printing System in the Printer Setup Utility resolves some of these problems, however the system provided drivers aren't removed and if they are damaged then you will still have the problem. Some fixes can be to download Fixamac's excellent Printer Setup Repair utility and to download the full Combo updater for the new OS from Apple.
Regards,
Paul

Accounts disappeared after re-installing Lion

Hello,
After re-installing Lion, my login accounts disappeared.
I can only see the Guest account.
However, when I boot with Windows, I can see the directories of my accounts.
Currently, I can't login Mac OS.
Any advise is welcomed.

Did you eerase and re-install, then migrate?
s2kip wrote:
However, when I boot with Windows, I can see the directories of my accounts.
Where in the directory structure are they?
Have you looked in /Users to see if a new account was created there?

IWeb 1.1.1 templates disappeared after re-install

The problem started after I used the official Mac OS disc to install the developers tools (X11 and XCode to be specific). To install these tools, the disc wants to 'upgrade' my Mac OS X.
Before the install/upgrade, my iWeb has all the new 1.1.1 style templates, plus the blank pages. After the install, all of these disappeared. Less styles, no blank pages. I know I'm not dreaming this because I created a web site using a style template that has now disappeared.
I tried re-installing iWeb. I checked it's 1.1.1. I tried upgrade (but it tells me it's the latest version). What can I do to get the templates back?
Mac Mini Mac OS X (10.4.7)

Delete iWeb Receipt packages:
go here: /Library/Receipts/
reinstall iWeb 1.0, then upgrade to iWeb 1.1.1

Xerox printer pause after Lion install

After installing Lion (10.7), I cannot print to my Xerox Phaser 6110MFP. The printer job goes to pause.
Any help would be appreciated.

Thanks Ham...that fixed it for me! I remember before Lion I was printing LPR ...don't know why the Lion install changed things but it did (even tho' I had set up via Bonjour the first time around, everything worked just fine prior to Lion.)
What I did now was to delete my print queue and re-add the Xerox Phaser 6280...I had to choose to add "OTHER printer" first after choosing to add another printer (by clicking on the plus sign) then proceeded as follows:
1. Select IP Printing from the first pull-down menu.
2. Select LPD/LPR from the second pull-down menu.
3. Enter the printer’s IP address in the Printer Address field.
4. Verify that the Queue Name field is blank.
5. Select the correct Xerox printer driver/corresponding PPD file from the pull-down menu.
6. Click the Add button. The printer is added to the list.
I also put my IP address into the "Location" field - don't know if I was supposed to or not but everything works 100% now:)

Files on our server disappeared after CC install

I'm hoping someone can help me figure out how to retrieve two folders that were deleted from our server after I installed full Creative Could suite on the iMac I use (designer) and InCopy on four editor computers (two PCs, two iMacs). The Macs are running Yosemite and the PCs Windows 7.
I now see from the discussion boards that this has happened in the past, but I hope to find out...
1. Is there a way to recover the files via Adobe?
2. How can I make sure this doesn't happen again?
The folders in question were named "Admin" and "Archives," so I suspect the problem was that Adobe had a conflict with the directory names. But since Admin stored our contracts and Archives had the past 5 years of our publication draft files, this is a big deal. (And wouldn't you know we discovered this morning that our backup had been failing for the past 2 weeks but no one told us. Grrr!)
Any help would be MUCH appreciated.

So embarrassed. Talked to Adobe support on the phone and then to our staff. It seems someone here DID get several pop-ups asking if it was okay to delete those folders and she assumed she should say Yes. At least the missing files affect her more than the rest of us... Needless to say, I have now turned off the file sync preference on everyone's computer!

Mail in On My Mac disappeared after Mavericks install

Yesterday, after making a complete SuperDuper backup, I installed Mavericks on my lovely bride’s MacBook Pro Retina (Mountain Lion).
Everything went smoothly, and all of her various email archives in On My Mac subfolders appeared and were readable.
She decided to clean up those old email folders. I created a new mailbox named Archive at the top On My Mac level. Throughout the afternoon, she dragged the various On My Mac subfolders with old mail into the new Archive folder. She stepped away for a few hours, returned to continue the archive process - and the new Archive folder had disappeared. The MBP had not been shut down (and still has not).
I checked Library>Mail. Right at the top, there’s a folder marked “Mail Lost + Found” with lots of .mbox content. Just below that is the expected folder marked “V2” with the bulk of the expected mail components. Under its “Mailboxes” folder, the very first .mbox is “Archive.” All the subfolders she had dragged to that folder yesterday do appear in the “Archive” .mbox.
I hope someone will field a few questions, please.
1. Why would the new Archive folder at the top level of On My Mac disappear?
2. What should I do next? I’m concerned that restarting may wipe out the Archive mailbox and its contents, but I’ve read that a restart sometimes corrects Mavericks Mail problems.
3. Assuming I can get her Archive folder visible again, is she likely to run into the same problem if she continues to drag the remaining 10-15 subfolders into the Archive folder?
4. What, if anything, should I do about the .mbox material in the “Mail Lost + Found” folder? At least some of it appears to be duplicates of the subfolders in the Archive folder.
5. Is there a better, more stable archive solution for all this mail? It spans years, multiple IMAP and AOL accounts, and is - or was - neatly organized in subfolders by topic in Mail. Would Mail Steward be able to import this mail, keep the mail organized, and be as searchable as the Mail app? Would it be a good solution to import and reconcile the material in the “Mail Lost + Found” folder? Again, I do have her full Mountain Lion system, including all the Mail, on a bootable SuperDuper drive If that might help create an archive outside of Mail app.
Thanks!

Hi Eric. Thanks for your response.
1. All the non-archived sub-folders already appeared under “On My Mac,” so they weren't hidden.
2. A restart helped, in fact. I first made a copy of the entire Library>Mail folder so I would still have all the .mbox content. Upon restart, Mail automatically created its own Archive. Fortunately, it contained all the subfolders in the manually created Archive mailbox that had disappeared. Apple apparently reserves the term "Archive" for its own use in Mail. I found another thread that arrives at the same conclusion and suggests a fix for a related problem: Re: Deleted my 'On my Mac' folder in Archived mail after Mountain Lion OS X update - all mail lost - how to retrieve?
3. I believe the answer to #3 is yes; she'll need to drag her non-archived subfolders to Apple's newly created Archive from now on.
4. I copied them along with the Library>Mail folder, so I'll have them if I need them.
Thanks again for your suggestions.

Cloud print disappears after update

After the update to my Samsung Galaxy Note 3 Google Cloud Print no longer works. Icon is gone. Not listed in the Google folder in all apps. Not appearing in share menu. But it is listed in all apps in the settings area and listed as active in settings/print.
Also Handcent popup allows quick response to incoming texts, but whatever is typed doesn't get sent or even registered in the conversation list.
Both issues need to be fixed.

Hi,
Cloud Print was working perfectly until the latest update of the phone.
I uninstalled - re-installed - rebooted and the problem remains.
Cloud Print's icon is nowhere to be found.
Cloud Print no longer shows up in the Share menu.
BUT - Cloud Print shows in Settings/all applications
AND - Cloud Print shows Settings/Other/Print as being active
ALSO - only one application shows that it is still in the system: OfficeSuitePro. There is a way to access Cloud Print in its print menu, but it's rather complex.
Summary: A well-known app, and by Google, of all things, gets installed on Android but it cannot be used because it is essentially invisible. When did this happen? Right after the phone's operating system update.
Please advise,
Michael

My airprint printer disappears after a few hours

Using Windows Vista, HP Photosmart 7515, Belkin 750BD router with latest firmware, when I first start my printer I can use airprint from my iPad or my iPod, but after sometime (a few hours) I can no longer see the printer on either my iPod nor my iPad. If I turn off the Wireless connection on the printer and turn it back on or power off the printer and power it back on, I can see it to airprint again. In any case, I can wirelessly print to the printer using ePrint and from my desktop computer in all cases, even when I cannot access them with airprint. I just bought and installed the printer. Does this sound like a defective printer, or??

Hello,
The first thing I would do is follow step six in this document to set a static IP: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817031&cc=us&dlc=en&lc=en&product=4023246&tmp...
When it askes for DNS information, enter in Google's DNS. Preferred DNS = 8.8.8.8 Alt DNS = 8.8.4.4
Another thing, and this will sound odd, is to make sure the printer is plugged directly into a wall outlet. Do not use a surge protector or powerstrip. The printer has a built in surge protector so you do not have to worry.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Mailboxes disappeared after Leopard install

When I installed Leopard my mailboxes disappeared. I still have the same messages in INBOX, SENT, TRASH, and JUNK that were there before and my address book is fine, but the critical mailboxes (folders) where I filed my messages have vanished!
HELP!

I know I need a real Mac expert..but until I find the 'right' one...I too cannot access ALL my address book after Leopard was installed.
Where do I find the folder mentioned? Went to applications..NADA...have so many problems with mobilemail..it is discouraging.
Appreciate any simple response that I might be able to use until I get major help!

Can no longer print wirelessly after SL install

I cannot wirelessly print to my Xerox Phaser 6130N following installation of Snow Leopard. I downloaded the 2.0 version of the driver from the Apple site, which enabled my MacBook to recongize the printer (finally!) when I hooked it up via USB. But printing wirelessly is no longer possible. Anyone have any suggestions?

Just to be clear here, there are several cases we are talking about
1) A USB printer hooked up to an Airport base station (or other network device that provides a USB print spooler).
2) A printer with build in Ethernet connected to your network.
3) A printer with built in Wireless connected to your wireless network.
Option 2 or 3 should work for any functioning print driver as long as that print driver is configured for a network interface. In the case of the HP printers, any printer that has build in networking the drivers are automatically configured this way.
Option 1 is a bit more confusing. As pointed out first, your printer driver must be enabled for networking, even if your printer doesn't have a network interface on it. We have in the past had drivers go out without this flag checked. There are no Snow Leopard drivers in this category (that I am aware of). The other problem that lots of people seem to be running into is that printing to a USB printer attached to an Airport seems not to be working for people who do not have actual Snow Leopard drivers. Unfortunately there are some HP printers that fall into this category.
That being said, InsaneMisha, your Officejet 6500 does have Snow Leopard compatible drivers, and since it is a network device, we can't turn off the network interface. So, if you can provide more details of what your problem is I may be able to help. And note to solve the problem may require re-installing the drivers.
Just trying to help.
Andrew

OCE Printer disappeared after SL install

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