Odd picking behavior

Hello all,
I have a client with an issue that I just can't figure out.  I'll say up front that warehouse management isn't my specialty (although I'm having to learn quickly).
This is the issue.  The company stores rolls of wire in the warehouse.  The wire is received in pallets of 4 to 8 rolls and the pallet is put into storage bins.  The unit of measure in the WMS is lbs so there is no distinction between rolls in the system.  They weigh the entire pallet anyway so they don't even know what each roll weighs.
The weird thing is that when they pick the wire, the system picks partial quantities from multiple storage bins instead of taking the full amount from one storage bin.  Example, assume you had two storage bins with 2000 lbs and was picking 1200 lbs for a TO. The system might suggest 700 lbs from one bin and 500 lbs from another.  The storage type is configured for FIFO picking.
I'm stumped.  Any help at all will be very much appreciated.
Ross

Hi,
As I understand you have one quant in one storage bin and despite this system doesn't pick the whole quantity. This is the case?
Or the pallets are represented as SUs in the system and different quant belongs to them?
My suggestion is that you should execute picking in foreground mode and check the storage bin search log from the menu (when system determined the source bin you should be able to reach this from menu) - maybe you will find information here.
Please also check how many quants are in the bins and check the "age" of the quants. Maybe you have two quants in the same storage bin with different GR date in it.
http://help.sap.com/erp2005_ehp_04/helpdata/EN/c6/f845874afa11d182b90000e829fbfe/frameset.htm
I've found an OSS note but maybe it's too old - 372387.
Please also check whether any user exit is in use.
Regards,
Csaba

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