Office 2013 (Mainly Outlook) Ribbon Menu Display Error

So i have created a MDT System Image for deploying Windows across our Business we are currently using Windows 8.1 32/64Bit Office 2013 SP1 now i have recently updated the image simply to install the latest load of Windows Updates so we are not installing
a load of updates when imaging a machine. a lot of our users are reporting issues in Office mainly Outlook but Word has the issue also, the Ribbon bar has Pixelated Display issues and one would have to close he application and re-open to resolve.
Now i have uploaded two screenshots to my box account and shared the images below as you can see from the screenshots it looks to be a display issue but it is only the Office Applications that fall victim, once you change to something else it dissapears
but this is happening a few times a day now. i have blanked out with black boxes the secure information from our relevant party's they are separate to the issue.
https://app.box.com/s/fd1e8vw5gr7hbtxo42pb
https://app.box.com/s/cyfsuad7uuml5uaq75az

Hi,
I would suggest you start Outlook in Safe Mode to determine if it's 3rd-party add-ins related:
Press Win + R, type "outlook.exe /safe" in the blank box, press Enter.
If there is no such problem in safe mode, disable suspicious add-ins to verify which add-ins caused this problem.
Since you have mentioned that you also meet this problem in Word, I doubt if it's related to a setting in Office:
In any Office application, such as Outlook, go to File -> Options -> Advanced -> Display -> Find "Disable hardware graphics acceleration", have you checked this box? If no, check it and click "OK" to save the setting.
This option is added since Office 2013, and it's global, once it's set in an Office application, it applies to others as well.
More information about hardware acceleration can be found in this article below:
http://social.technet.microsoft.com/Forums/en-US/cc26ac52-5c94-468e-ac34-35c9dcc5b422/hardware-graphics-acceleration?forum=outlook
We can also consider this:
On the Desktop, right click on This PC(or Computer) icon, select
Properties, then Advanced system settings on the left side, under
Advanced tab, click on the Settings button for
Performance.
Now we see this:
Uncheck the box for Animate controls and elements inside windows, click
OK button.
I hope the information can be helpful.
Thanks,
Melon Chen
Forum Support
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Similar Messages

Acrobat ribbon missing on office 2013 (specifically outlook and word)

I just downloaded acrobat xi on my desktop PC w/ windows 7 professional.
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Any suggestions?

Hi Mardic,
Compatibility with Office 2013 has been added from Acrobat 11.0.1 on-wards.
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Rave

Office 2013, click icon nothing happens, no errors, no eventlog, MANY clients with this issue

We're an IT solutions provider for companies of all sizes as well, as residential users, and we've been plagued by a new Microsoft-caused issue that's seriously affecting our client's perception of us since it seems like 'you didn't fix it the first
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We've experienced this with 17 people so far, ranging from residential clients with systems that have come from big box stores and from systems we've sold with Microsoft Office 2013 and basically the entire suite stops working.
If you click an icon, you may see an hour glass for a few seconds and nothing happens (but usually nothing happens at all, as though you didn't click it).
Diagnostic steps:
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No third party add-ins, sometimes it's a stock install on a new / fresh system.
Starting Microsoft Office applications in safe mode, like winword /safe, has no effect.
A quick repair or an online repair will not resolve the issue, it will say it's done but issue still exists.
Microsoft Office 2013 cannot be uninstalled, we always receive the same error code: 0-4
Some systems do not have third party antivirus, some are simply using Microsoft Security Essentials.
This affects all Microsoft Office applications, including Outlook.
Makes no difference if you use another user account or run-as admin.
All Microsoft Office 2013 updates have been installed.
The installation source is undetermined but recent issues stemmed from a physical media (.ISO) install from Microsoft's latest source.
You cannot start the software by clicking on documents created with Office applications.
The only way to remove Microsoft Office 2013 is with the removal tool "O15CTRRemove.diagcab".
The problem returns after a random period of days and no client can relay the actual cause of the issue, it seems random in nature. After the issue is experienced, we go through the same steps including the necessity to utilize the removal tool.
This seems to be a new issue that's come out of the blue within the past few weeks, at least on our end. When 17 random people call out of the blue with the same problem, it suggests it's Windows Update related.
I'm really hoping someone has some insight into this Microsoft glitch and knows of a secret hotfix or special trick to prevent it. I attempted to call Microsoft and it would be more enjoyable to punch a concrete wall since you're dealing with useless people
in a foreign country who can't really comprehend the seriousness or technicality of the issue, and don't really care, and aren't skilled enough to provide
insight.
Does anyone know about this problem?

Thank you for the reply.
I understand the flash you are receiving while launching Excel or Word is very fast. However just wanted to check if it is possible to get a screenshot of it.
Also, are you able to work fine on Excel or Word even after receiving the flash.
It seems the Office installation might have not been done properly.
There is a possibility, everytime you Uninstall any application, there are still some patches left behind which could cause an issue while Installing the same application again or even after Installation is successful, it sometimes gives
issue while launching the application.
If you want to give a try, you may try to Uninstall the product using Offscrub by clicking on the below link & then can have a fresh installation again.
http://support.microsoft.com/kb/2739501
Please let me know the status update once done
Abhijeet, the box flash happens too fast for me to capture a screenshot of it but I believe it's similar to the smaller box activation process (enter your email).
Word and Excel work fine whenever this is observed.
I'm skeptical that this is a "not done properly" kind of scenario, especially when it applies to so many people and many have brand new computers. How can you take a Microsoft Office disc and install it improperly on a new PC? Or how can a person
go through Microsoft's https://officesetup.getmicrosoftkey.com/ setup, use the software for months and suddenly it stops working? If this is a 'not done properly' scenario, then this is a failing of Microsoft's
installation source. I can't reiterate this enough, the software works fine for people since installation date and then randomly stops working at a much later date (but many of them failed last month and this is a newer issue).
I'm starting to get frustrated again as I'd already stated we've used your linked removal tool in my first post and the problem has returned for another user by which I'd used it and reinstalled the product. The client who's PC we have now, one we'd sold
them, needs to be returned to them and while Microsoft Office is currently working, I was told that if this happens again, they're "going to throw the f#(*@ computer in the river". No joke.
If we're at the point where we've moved past evaluating logs, registry keys, or file versions or anything along the lines of a developer determining how this Microsoft bug occurs, then I'll return the system back to the client and hope for the best.
Three strikes and I'm out with this one but perhaps the delayed startup is the final solution... I just wish I knew for sure as we've had a bad year taking a beating for Microsoft's products and their support is the worst in the industry.
It's further frustrating that since I'd touched base with Microsoft via phone calls, the only person who's been able to provide any insight into the issue is me.

Office 2013 deployment tool Invalid product ID error

Hi,
Im in the process of virtualizing apps like Office 2013 with App-V.
Downloading the binaries with the Office Deployment tool and converting to app-v package is very easy, I've followed this kb
http://support.microsoft.com/kb/2915745
But now I want to sequence add-ins for Office 2013. So I need a local install of Office 2013 click to run.
Im trying to use the command line option setup.exe /configure <path to config.xml> but everytime I try this I receive this error:
Invalid product ProPlusVolume specified. Error configuring products
I have tried several different ProductID's like ProPlusVolume and StandardVolume. None of the volume ID's seem to work. When I changed the ID to ProPlusRetail, the setup worked flawless. But I need to install the Volume version for my RDS server...
I have found other people in the comment section in this blog: http://blogs.technet.com/b/office_resource_kit/archive/2013/12/03/3615124.aspx
(read the comments in the bottom section) But no solution..?

It's my understanding that you don't use the "/configure" parameter when using the "Volume" options.
Jeremy refers to this in the comments/responses.
In the main blog article, he refers to "You can now use the Deployment Configuration file to configure...."
This does not mean that you should use the "/configure" parameter - that is only used for C2R.
Don
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This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Office 2013 OCT Outlook Bug Observation

Just wanted to highlight an issue we've seen at my organisation where an MSP file is does not fully install the Outlook 2013 branch where it is modifying an existing installation where that branch is not installed.
The scenario is that Office 2013 SP1 has already been installed using an msp file which does not install access, outlook and lync branches. It also hides and locks these features.
We're then following this base install at a later date and enabling Outlook using another msp file. Despite the msp file installing all features for the branch, Outlook 2013 *does* then appear, but mapiph.dll (and potentially other files) are missing from
the installation.
One symptom of the missing mapiph.dll file is that local searching within outlook does not work, such as from the exchange offline cache.
Our workaround has been to enable these branches using config.xml instead. For example...
<Configuration Product="ProPlus">
<Display Level="none" CompletionNotice="no" SuppressModal="yes" AcceptEula="yes" />
<OptionState Id="OUTLOOKFiles" State="local" Children="force" />
<Setting Id="SETUP_REBOOT" Value="Never" />
</Configuration>
As an aside, the msp files both had different names. I'm aware this is required.
Just thought I'd put this out there!

Hi,
Is this an issue globally at your organization?
There are lots of reasons for this kind of issue - a corrupted registry key, malware infection, incomplete installation, etc. Maybe re-download the file, make sure it is complete and then try again?
By the way, for the issue of missing mapiph.dll, you can fix it by repairing your Office installation:
http://support.microsoft.com/kb/2739049/en-us
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office 2013 Upload Center do not display in notification area

Hello,
I am wanting to hide the Upload centre system task tray icon for Office 2013 on all of our pc's in my organisation, I have found many articles on disabling the service from starting, but this is not my intention.
Instead I wish to use either a registry setting (that I'll set in either the OCT or GPP), an option in the 2013 OCT tool or a setting in the Office 2013 group policy templates to just untick the box that says "Display icon in notification area"
which will still allow the Upload Center to work and be launched from the start menu but will free up Task Tray real estate.
If anyone knows what registry setting will do this that would be great, ideally a machine based setting so I can include it with the OCT, however if it is a user setting I will use Group Policy Preferences to deploy it.

Hi,
I captured the registry key by ProcessMonitor, you can test if this works for you:
HKCU\Software\Microsoft\Office\15.0\Common\FileIO
Value:DisableNotificationIcon
If the value is set to 1, the icon is not displayed; if the value is set to 0, the icon is displayed.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Office 2013 (Word, Outlook, Excel, Power point) are not responding after live update

I had problems all last week with my Office applications not responding. I tried to uninstall and reinstall the software which did not solve the problem. I then did a samsung 5 recovery to factory state and installed office all over again which temporally
worked. My computer then prompted a windows live update after which the same problem came back with windows application not responding.
Please help as this is holding up my work.

Hi,
Please check your update patch list, if you had installed the Office 2013 SP1. please try to update the display card dirve. See the below thread:
http://social.technet.microsoft.com/Forums/en-US/34401d63-6c3b-47e6-ab20-9ed9b70d890b/outlook-2013-sp1-unusable-since-sp1-update-?forum=officesetupdep
Regards,
George Zhao
TechNet Community Support

Is ms office 2013 supported for report generation? Error 41106

Hi
I have a copy of LV full development suite with the Excel and Word report generation toolkit added.
I have recently changed to using Office 365 that includes offline versions of Excel and Word from Office '13.
When using the report generation toolkit, I get an error 41106.
I have reinstalled the toolkit - no effect.
I sort of assume therefore that office 2013 is not supported?
Any hints, tips, patches or workarounds please.
Bill

Bill_Shepherd wrote:
Hi
I have a copy of LV full development suite with the Excel and Word report generation toolkit added.
I have recently changed to using Office 365 that includes offline versions of Excel and Word from Office '13.
When using the report generation toolkit, I get an error 41106.
I have reinstalled the toolkit - no effect.
I sort of assume therefore that office 2013 is not supported?
Any hints, tips, patches or workarounds please.
Bill
I've seen some issues when I upgraded to Office 2010. Note that it is possible that the route cause of your problem is totally different but in my case there was some ActiveX properties or Methods call that have been changed. I solved this issue by navigating to the property/method that caused the error, clicked on it and reselected the same property/method. You could probably find some older post that discuss that. Hope this help.
Ben64

Error installing Office 2013 on Server 2012 R2 RDS - Error 25004: the product key you entered cannot be used on this machine

Hi there,
I really hope someone can help me as I am tearing my hair out trying to get this resolved!
I am working on a Server 2012 R2 server with RDS running. Before it was turned into a RDS server it had a copy of Office 2010 running as a trial to see would it work for the accounting package that is running for users via Remote Desktop. Trial worked ok
so it was converted into a RDS server. Now, as its a RDS it needs to run Office under a volume licence, which I have. However when trying to install I get the message: "Error 25004: the product key you entered cannot be used on this machine. this is most
likely due to previous Office 2013 trials being installed on the system."
In summary I have tried everything I can think of and find to remove all traces of the old Office from the machine but still this message persists. I have run the Fix It For Me uninstall from MS and it cannot find any Office installed. i have manually searched
through all of the Windows directories including Program Files and AppData and removed all traces of Office from there, I have searched the registry and removed all I can find from there.
Where or what file does the installer look at to see that a previous version was installed?
I cannot scrub this machine which I would have done long ago because there is another SQL Server based application running on it.
Really really appreciate anyone that can help me on this,
Thanks

Hi,
I have definitely heard your frustration, and I’ll try my best to help you.
Since Office 2010 installed on it before, you need to remove Office 2010 completely.
KB about this error:
http://support2.microsoft.com/kb/2792178
A similar issue is addressed here. Although this method is based on Office 2010, but we can have a try:
http://www.experts-exchange.com/Software/Office_Productivity/Office_Suites/MS_Office/Q_28475448.html
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office 2013 local Click to Run deployment error

I have downloaded the x32 version of Office2013 to a local deployment share, making use of the Office Deployment tools. The download succeeded. Share is read access for everyone.
When launching the installer from the share, on a x64 Win7 client, the splash screen is displayed, followed by an error after a few seconds which reads "Windows cannot find C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe"
(I need x32 office due to compatibility with our CRM system)
I reviewed the log file, and can confirm that the files do extract to the path listed in the error.
If I open explorer and browse to the path just after launching the installer, I can see that 'C:\Pogram Files\Microsoft Office 15\ClientX64\integratedoffice.exe' exists momentarily, then the entire "Microsoft Office 15" folder is deleted and the
error appears.
I did try delete the reg keys as per the windows fix recommendation, this made no difference.
There are no errors in the OfficeSetup log All move file commands succeed. The last line in the log file reads|:
[4512] ShellExec: C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe CUSTOMIZE RERUNMODE config "configuration.xml" app root\office15\firstrun.exe admin=1
Please help

Try to run the following hotfix and then check if we can install 32 bit version Office on 64 bit hardware without problem.
http://support.microsoft.com/kb/2809219/en-us
Tony Chen
TechNet Community Support

Office 2013 Home and Business terminal service error

i have a hp server with windows 2008 R2 and office home and business 2013 installed also i have installed ncomputing thin clients on the network and my windows is working fine
can any one please help why my ms office 2013 is not working on thin clients and giving me error of terminal services.
regards
shabbir nulwala

Hi,
By Office 2013 is not working, what is the symptom then?
Also, what is the error message?
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office 2013 with Service Pack 1 installation error about "search path"

I have an automated installation technique that has worked fine with Office 2010 Pro Plus (32-bit), incorporating the latest Service Pack into the network administrative installation point (under \updates), adding 10 foreign languages to the network administrative
installation point, creating a custom .msp with the OCT (that goes into \updates too), editing the config.xml files, and then running setup.exe from that network administrative installation point. This works on 32-bit Windows XP clients and on 32- and 64-bit
Windows 7 clients.
For Office 2013 Pro Plus, I have built the network administrative installation point exactly the same way (original DVD files + languages + SP1 updates + config.xml updates), but the installation is failing with every type of client, all with
the same error message. The network administrative installation point is readable by the normal installing account, but I even get the same error when I login as me and initiate setup.exe manually, and I have all rights to this point.
Here's the critical point from a log file:
2014/03/11 11:53:49:691::[2372] DistributionPoint parsed. The distribution point is now set to: \\archive.ads.college.edu\archive\KBOXalt\Office2013
2014/03/11 11:53:49:691::[2372] COMPANYNAME specified in config.xml.
2014/03/11 11:53:49:691::[2372] USERNAME specified in config.xml.
2014/03/11 11:53:49:800::[2372] Setupexe Resiliency Mode is set to [PerformIfApplicable]; thus Resiliency is [disabled] for the [InstallExecutionMode]
2014/03/11 11:53:49:910::[2372] Searching for default versions of resource files under the folder [\\archive.ads.college.edu\archive\KBOXalt\Office2013].
2014/03/11 11:53:50:019::[2372] Error: GetDirectories: search path \\archive.ads.college.edu\archive\KBOXalt\Office2013 does not exist
ErrorCode: 0(0x0). Failed final attempt to load a setupexe resource file.
2014/03/11 11:53:50:019::[2372] Error: GetDirectories: search path \\archive.ads.college.edu\archive\KBOXalt\Office2013 does not exist
Type: 34::InvalidDirectory.
2014/03/11 11:53:50:019::[2372] WER element [SuppressModal] is set to value [true]
2014/03/11 11:53:50:019::[2372] WER element [P4] is set to value [InvalidDirectory]
2014/03/11 11:53:50:019::[2372] Catalyst execution finished: 03/11/2014 11:53:50. Return code: 30034. Exception caught: InvalidDirectory.
2014/03/11 11:53:50:019::[2372] PERF: TickCount=894821 Name=RunSetup Description=End function
I cannot find any references to this exact error anywhere on the Internet. Can anyone tell me what this means, and how I fix it?

As automated, the utility that runs setup.exe maps a drive letter to
\\archive.ads.college.edu\archive\KBOXalt using a kboxmap AD account, which has read access to the whole \KBOXalt tree. I used that same kboxmap AD account manually to simulate what the utility does, and hit the same problem. But here's what's
odd: right next to that
\\archive.ads.college.edu\archive\KBOXalt\Office2013 directory is an
\\archive.ads.college.edu\archive\KBOXalt\Office2010 directory, both created the same way, and the Office 2010 installation has always worked perfectly using the kboxmap AD account. I don't understand why Office 2013 is only working for an account with
read/write access, where Office 2010 worked fine for an account with only read access. Especially when the Office 2013 resource kit documentation clearly states that the account running the installation should only have read access, nothing more. (All this
KBOX stuff comes from the fact that our deployment environment is a Dell KACE KBOX 1000. However, that plays no part in the problem: ignoring the KBOX 1000, I can manually recreate the problem every time.)

HELP! Upgrades to Office 2013 and Outlook has lost almost everything!!!!!

I really messed up. I bought an upgrade to Office 2013 and installed it. I had Office 2010. I thought, wrongly, that Microsoft would set up 2013 to use my email account and import my emails and contacts. The results have been disastrous.
I use a Gmail account and have Outlook connected by IMAP to Gmail. I do not have Exchange or POP3. I have Some but not all, probably not even most, of my old emails. I have a lot of empty folders that used to have emails. My
IMAP account to Gmail did get imported, and it tests OK and I have two test messages that appear to work, but no new emails have come through. I checked, there are plenty of new emails in GMail but they have not come through despite several send/receives.
Nothing. Except the two test emails. I don't get this. Can anyone help?
I also did not get any of my contacts. This really sucks.

Sorry for the inconvenience caused. We'll try to fix the problem.
Where did you store your old emails? Did you store them in a local pst file or on the server? If you store the emails on the server, please log into your web mail and check if you can see your old emails.
In addition, we can try to create a new mail profile in Control Panel and configure your Gmail account in the new mail profile to check the result. For your information:
To create a new profile:
http://office.microsoft.com/en-in/outlook-help/create-an-outlook-profile-HA102749460.aspx?CTT=1
Configure Gmail Accounts in Outlook:
http://www.slipstick.com/outlook/sync-outlook/synchronizing-outlook-google-accounts/
Hope this helps.
Regards,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
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Why did Word on Office 2013 REMOVE Auto Correct from Right-Click Context Menu??

Hi Microsoft -
I normally don't rant, but this is a killer feature removal, and the reason given is for aesthetics - 'Removal of clutter" is how it's worded here:
[Changes in Office 2013]
http://technet.microsoft.com/en-us/library/cc178954(en-us).aspx
I copy n pasted below the operative row from the linked TechNet page as to the reason WHY this critical (and very popular feature) has been removed from Microsoft Office 2013 Word's context-menu: LESS CLUTTER
And your answer is ambiguous and doesn't solve the issue that you created to make things prettier: "Click the AutoCorrect Options button" Then what? ADD EACH WORD MANUALLY?
Please advise ALL OF US that want this feature back how to have our commonly misspelled words fixed and added automatically to the dictionary. If I am missing this in a major way somehow, I apologize completely and will issue a public apology via any
social media platform of your choice. If it really is gone, and I have to manually add the entries into a buried table 6-clicks deep, then I will issue a public excoriation of this feature on as many social platforms of my choice.
Sincerely,
Maximus Mednick
COPY N PASTE AS FOLLOWS:
=-=-=-=-=-=-=-=
Contents of spelling error context menu
Word and WordMail within Outlook
Modifying the feature
Auto-Correct and certain formatting tools are no longer available from the spelling error context menu.
To make Word 2013 cleaner and less cluttered, we removed AutoCorrect and certain formatting tools from the spelling error context menu. The features are still available in Word 2013 through other entry points within the Word user interface.
Less clutter in the spelling error context menu. This enables users to find popular commands more quickly. In addition, the spelling error context menu now fits better on the screen.
To change AutoCorrect options, do the following:
Choose File -> Options -> Proofing
Choose the AutoCorrect Options button.
=-=-=-=-=-=-=-=
Thanks, MAXIMUS

Microsoft used to be about allowing users to customize the OS and apps however they want. This was one reason I have always preferred Windows over Mac. There are 5 ways to do any one thing, and you can customize it to do it however you want. It's all about
user choice. Please don't go the way of Apple and force users into the way that you *think* we should do things.
<rant>
While I whole heartedly agree with this suggestion, if you look through this blog about the design decisions that went into the 2007 ribbon:
Jensen Harris: An Office User Interface Blog -
http://blogs.msdn.com/b/jensenh/archive/2008/03/12/table-of-contents.aspx
You'll see that one of the considerations of the ribbon was to ELIMINATE/REDUCE customization because it was costing large corporate customers too much time/money to support their users with 2003 customized menu/toolbars. In other words, the ribbon
was intentionally built as a fixed design so that average user cannot change it. The QAT was an afterthought, a sop, to allow users minimal customization.
They found that the 2007 lock down was too much of a "good thing", too much like the good old "IBM 360 green screen" (even if most people don't recognize the reference), so in 2010 they
re-introduced limited Ribbon customization within the UI.
But you still can't customize the default tabs. And to add injury to insult, if you do want to customize a default tab and go to the effort of trying to recreate the default tabs and groups
within the Ribbon UI, you'll eventually find that YOU CAN'T'! There is no way inside the UI to force the buttons to layout the same way! AHHH!
Even in 2007,
EXPERTS have had the option of creating custom Ribbons/tabs by editing XML, but that is pretty serious programming, out of scope for 99% of users.
The "solution" to the problem was too simple. Just add an option to allow users to turn on the old menu UI. Even if it had been buried as a registry hack, the people who really wanted it would have learned about it. Then MS could have collected statistics
on usage that would have "proved" that the menu was preferred over the ribbon. The thing is, if the ribbon was defaulted "out of the box", over time people would eventually all switch over to it. Simply because it was the default, because MS only produced
new training material referring for the ribbon
Now, I'll concede that the ribbon really may be more "intuitive", but only for new users. For long time users the change is very jarring.
They made the same choice with Windows 8. In the last Windows 8 consumer Preview there was a registry hack to bypass the Start Screen. I learned about it in July or August. But MS was so sure the Start screen/metro was the only way to go they
rushed out a Windows Update to eliminate that registry entry. And it was eliminated from the RTM version.
WHY?
Why did they remove the user's right to chose the UI that worked best for them? I don't know.
</end rant> sorry, this is a hot button for me.

Office 2013 Technet installation Error 25004. The product key you entered cannot be used on this machine. (System error: - 1073422314)

I am receiving an error when attempting to install
Microsoft Office Professional Plus 2013 which I downloaded from the TechNet site. At the end of the installation process I receive the following message:
"Error 25004. The product key you entered cannot be used on this machine. This is most likely due to previous Office 2013 trials being installed. (System error:
-1073422314)"
I have never installed a trial or Beta of any Office product on this machine.   However, I have installed Office 2007 Ultimate and Office 2010 Professional Plus. All of these are 32bit versions downloaded from TechNet site. In addition,
prior to this error I had attempted unsuccessfully to install the 64bit version of Office 2013 as well as standalone versions of Visio Professional 2013 x64 and Project professional 2013 x64.   All three of these installations failed due to previous
installation of 32bit Office software, so I have downloaded the 32 bit versions but not yet tried to install, other than Office 2013.
I used the Custom upgrade option during the attempted install of Office 2013, specifying "keep all prior versions".
Note that all the above was done on a new machine. The specific purpose was to test co-existence of multiple versions of OFFICE (2007, 2010, 2013) to facilitate user training and migration.
I have tried uninstalling via Control Panel, and performed some of the steps for manual removal, however did not do all of them since 1) They are quite lengthy and 2) Some of them seem to involve removing ALL prior versions of Office, which I do not want
to do; the earlier versions are working properly and I do not want to have to uninstall them. Just want to uninstall and reinstall Office 2013.   Also tried running O15CTRREMOVE.diagcab which indicated that it could not find a problem,
but did not seem to remove anything.
I have read about ten recommended TechNet articles, which recommend everything from running a FIXIt tool, uninstalling all OFFICE software, and reformatting the whole machine. Most of these involve System error -1073418209 rather than -1073422314 (which
is the code that I am getting).   Other than that the problem sounds the same. This seems to be a problem with key management and copy protection in these products, dating back to 2010. Dozens of IT professionals have tried the solutions
and vented their frustration since other than the full format, the other solutions work only sporadically, if at all. Some of these people had been working with trial or beta software, but many who encountered this problem had not.  As
noted above, none of my software was a trail version.   I do not want to uninstall all the OFFICE versions, particularly if it as likely as not will not resolve the issue.   (I am also getting paranoid to the extent of fearing that
after uninstalling everything I might not be able to reinstall any version). I think what we need here is a definitive fix from Microsoft, though I am not too hopeful, in view of the lack of response to all the other technicians who have been struggling
with this for at least the past three years.
If anyone is aware of a solution which works consistently, I would appreciate it. Reformatting however is not an option. Detailed instructions for completely uninstalling Office 2013 (ONLY 2013) might be helpful. I would be willing to uninstall
all versions, but only as a last resort, and only if there is some assurance that this will actual solve the problem (for many others it did not seem to do so).
Thanks
PS: Probably doesn't matter, but I am running this on Windows 7 Pro w/SP1, 64 bit edition.

Tony,
Thanks for your reply.   I do in fact have three versions of Office installed on this machine, 2007 2010 and (hopefully) 2013. I have on previous occasions installed 2007 and 2010 on a single machine, but this is my first attempt to install
2013.
According to TechNet article  office.microsoft.com/en-us/support/install-and-use-multiple-versions-of-office-on-the-same-pc-HA103981695.aspx (Install
and use multiple versions of Office on the same PC) it is possible to install
Office 2003 2007 2010 and 2013 on a single system, provided they are installed in the sequence indicated.  It is noted that some problems may occur, notably involving file associations, but there is no
mention of any activation key issues.
As stated in my original request, the software which I have installed is NOT a trail version.   I did NOT obtain it from the evalcenter, but from
https://technet.microsoft.com/en-US/subscriptions/securedownloads/hh442904.
The above is a full retail version.    The files which I downloaded are:
en_office_ultimate_2007_united_states_x86_dvd_480625.iso
en_office_professional_plus_2010_x86_515486.exe
en_office_professional_plus_2013_x86_dvd_1123673.iso
I know that the error message says that the problem is commonly caused by attempting to install trial software more than once, but that is not the case. Several other people have reported this same problem, sometimes involving trial software but not
in every case.    My own opinion is that this is a software bug involving key management and copy protection.
Many people have reported on TechNet that the problem was NOT resolved even after uninstalling all Office software. While there is a chance I might get lucky, I really would like a solution which has a better chance for success.
By any chance, does the error code 1073422314
provide any further insight into this issue?
Thanks again for your help. However, further assistance is needed to resolve this issue.
PS: Sorry the font sizes are so mixed up, I haven't quite figured out how to control the formatting when I paste

Office 2013 (Mainly Outlook) Ribbon Menu Display Error

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