Office 2013 OEM & WSUS

Hi All,
Some
similar threads out there regarding this however, this scenario is different to most.
Our corporate network is running OEM versions of Office 2013 (Home Business & Professional versions).
ALL of these installations are pulling updates (only for Office) direct from Microsoft, not from our WSUS servers.
How on earth to i resolve this issue? As we begin to upgrade more and more of our staff to this version, the bandwidth required is going to become a problem eventually!
There must be something right?
Thanks,
Nash

Our corporate network is running OEM versions of Office 2013 (Home Business & Professional versions).
Okay, first issue... there's no such edition as you've named. (Unless you've dropped a critical comma, and you actually meant "Home, Business, and Professional" editions -- but even then, this description is fatally anomalous!)
There are three subscription editions and three non-subscription editions available:
Subscription:
Office 365 Home
Office 365 Personal
Office 365 University
Non-subscription:
Office Home & Student
Office Home & Business
Office Professional
And only two of those six are licensed for use in a business setting, so are you saying you have Home & Business Edition, Professional Edition, or a combination of both?
ALL of these installations are pulling updates (only for Office) direct from Microsoft, not from our WSUS servers.
So, it's impossible for the non-subscription installations to pull updates from Microsoft if the client is properly configured as a WSUS client. Most PCs that ship with "OEM" installations of Office are shipping with *subscription* instances (and these may
have come with the first year prepaid, for example).
If they're CTR versions of O365 (read: Home, Personal, or University) they are
always going to get updates direct from Microsoft, because that's how subscription editions are updated.
How on earth to i resolve this issue?
First step is to confirm that the client is actually a WSUS client.
If it is, then the second step is to confirm the actual edition of Office that is installed on these systems. If they're subscription instances, and you have available licenses for Office Home & Business or Office Professional, then uninstall the OEM/CTR
instance of O365, and install the one you want.
Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

Similar Messages

Office 2013 OEM and Office Home & Business 2013 registration

Hi to all,
in our company we brought some Office 2013 OEM licenses and 1 Home and Business 2013. The problem is that i have registered the OEMs with my personal Microsoft account and now i need to register the Home and Business and i want to avoid to register it with
this. Then, my questions are:
1. What is the procedure to register a Microsoft company account.
2. Is there the possibility to move OEM license from my personal account to a the company account ?
Thank you.

Hi,
I noticed that the questions were about licensing rather than Office client issues, please understand we discuss questions and feedbacks about Office client in this forum, we are not familiar with the procedure/migration you mentioned.
To help you get the best resource upon this topic, I suggest you contact your local customer service to get more appropriate assistance:
http://support.microsoft.com/gp/customer-service-phone-numbers/en-us
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

CTR programs (Office 2013) and WSUS

I want to take issue with Microsoft on this inability to update Office 2013 using Windows Server Update Services. We purchase computers with Office 2013 pre-installed which features the click to run (CTR) version. While WSUS can download office 2013 updates
they don't get installed to the client machines. Only way for these systems to stay updated is to allow the update function in the office program.
Whoever designed this feature and ok'd it should be fired. What is an organization supposed to do when they have hundreds or even thousands of computers tying up all the network bandwidth downloading office 2013 updates? I can't believe the designers never
considered this to be a problem in the office environment. I expect to see this SEVERE problem corrected in a future patch.
There's big money for Microsoft to be made with their Office software suite. It is I.T. administrators like myself that influence purchasing decisions. If this problem is not changed, I along with many other administrators will be making every effort to
use alternatives in the future.

I want to take issue with Microsoft on this inability to update Office 2013 using Windows Server Update Services. We purchase computers with Office 2013 pre-installed which features the click to run (CTR) version.
And the Click-To-Run version is a cloud-based Software-As-A-Service and is updated by the service provider, not the end user.
Only way for these systems to stay updated is to allow the update function in the office program.
Exactly! That is the inherent design of Software-As-A-Service.
What is an organization supposed to do when they have hundreds or even thousands of computers tying up all the network bandwidth downloading office 2013 updates?
You assume that the computer are actually downloading updates.
I expect to see this SEVERE problem corrected in a future patch.
There's big money for Microsoft to be made with their Office software suite. It is I.T. administrators like myself that influence purchasing decisions. If this problem is not changed, I along with many other administrators will be making every effort to
use alternatives in the future.
Sigh.
Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2013)
My MVP Profile:
http://mvp.support.microsoft.com/profile/Lawrence.Garvin
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

Office 2013 OEM and Group Policies

Has anyone been able to apply group policy to a OEM (or Retail) version of Office 2013.
Particularly I am not able to set the Workgroup Templates Location.
Thank you.

1st, group policy for Office 2013 will apply to all license editions of Office 2013.
2nd, however, there is no such build-in policy for setting the Workgroup Templates Location. To manage the Workgroup Templates Location, we need to add the "SharedTemplates" string under the following registry key (via group policy
or any method you prefer):
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\15.0\Common\General
The workgroup templates location is stored in the
SharedTemplates
string value.
Max Meng
TechNet Community Support
Max that doesn't appear to be the case. We have volume media and click to run installs of Office 2013 and the latter simply do not pick up the Group Policy settings whilst the volume media installs do.

Office 2013 Home and Business OEM First Run screen

Hi There
We are starting to roll out office 2013 oem Home and Business our users are reporting that the first run screen get coming up every time there open an office application.
In Group Policy I've disable the First Run Movie and Office First run on application boot however the users are still getting to first run screen this is every annoying.
Any help with would be great?
Cheers,
Brett

The policy setting should work: it correctly adds bootedrtm=1 value to HKCU\Software\Policies\Microsoft\office\15.0\firstrun. But for some reason Office apps ignore it. I tried disabling the entire policy, then go through the welcome screen. After finishing
with it, office created the same value, but in another place (HKCU\Software\Microsoft\Office\15.0\FirstRun), and the screen never appeared anymore.
So to make the setting work, you have to manually create registry setting (via GPO preference) with the following data:.
[HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\FirstRun]
"BootedRTM"=dword:00000001
P.S. this was pretty easy, but did anyone look at disabling the EULA prompt? The acceptance is marked by creating a registry key for each user, but the path contains computer name :)) Therefore if all users of the PC have accepted the agreement, and you
renamed the computer, the popup comes back again. And of course group policy is impossible with such path.

WSUS updates not applying to Office 2013 Home and Business OEM version

Hi
For some reason I cannot get WSUS updates to automatically install on clients running Office 2013 Home and Business OEM version.
For example
If user opens any of the office 2013 apps e.g. Outlook , word etc, it prompts a message at the top under the ribbon toolbar; UPDATE NOW.
All other updates for OS are downloading and installing just fine from our WSUS server.
What could this be?
I dont have this issue with clients running office 2003

First thing you need to do is be absolutely certain which edition of Office you have installed.
There are five editions of "Office 365" and these days, almost anything that is "OEM" is almost certainly Office 365:
Office 365 Home
Office 365 Personal
Office 365 Small Business
Office 365 Small Business Premium
Office 365 Midsize Business
Office 365 ships with an activation code for an online management account, and authorizes the installation of the software on up to five devices. Office 365 is updated via the WEB .. ONLY.
In addition there are three editions of Office 2013:
Office Home & Student
Office Home & Business
Office Professional
If you have one of these three editions, you should also have a DVD and a Product Activation Code for the SINGLE-PC installation which is licensed for these editions provided by the vendor of your computers. Office 2013 can be updated using WSUS.
Since you're getting a prompt IN THE APPLICATION to "Update Now", I believe you're looking at instances of Office 365, not Office 2013. Office 2013 (desktop) does not provide in-product prompts for updates/upgrades.
Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

WSUS and Office 2013 Home and Business

Hello all,
I've actually set up Microsoft MDT 2013 to deploy OSes and Application for my company. This includes Office 2013 Home and Business (Click-2-Run version).
I've downloaded O2013 media with Office Deployment Toolkit, customized it to be deployed automatically through a network share, and then made it available through MDT 2013.
Everything runs fine, except one thing : Our WSUS server offers Office 2013 updates to our windows clients. It becomes very painfull, as it takes a loooong time to apply theses updates. Moreover, there are useless.
3 points :
On my Office 2013 H&B customization file, I've decided to disable any Office 2013 update through the XML File. Without success.
<Updates Enabled="FALSE" />
According to Microsoft, Click-2-Run software does not use WSUS channel.
I don't know it it's usefull, but my WSUS server is hosted on a Windows 2008 R2 Server.
Thanks for your help.

Our WSUS server offers Office 2013 updates to our windows clients. It becomes very painfull, as it takes a loooong time to apply theses updates.
What are those updates? Have them got installed successfully?
As you already know, Office 365 is not patched via WSUS, it pulls updates from Microsoft CDN server which is a web-based service. Therefore, even WSUS downloaded those updates, they should be marked as "Not Applicable".
Do you have any other MSI-based Office instances on the machine?
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office 2013 Home and Business with WSUS

Hi,
My company acquired 50 licences of Office 2013 Home and Business a few months ago, and I've discovered the Click-2-run technology to keep O2013 up-to-date.
This morning, I've installed a new laptop as usual, including O2013 and our config to reach our WSUS server.
What surprises me is that, one hour later, Windows Update offers me to install 43 updates, all concerning O2013.
I'm pretty sure that no O2013 H&B update should come through WSUS, especially because of click-2-run.
Do you have any information about this specific case ?
Thank you for your help.

Hi,
Office 2013 C2R check the Office 365 service - http://officecdn.microsoft.com/ for new updates, not through Windows Update.
As I know that WSUS is only used to manage the distribution of updates that are released through Microsoft Update, so it should not prompt updates for your Office 2013 Home and Business installation.
Where did you get your Office installation source? Please first check if you have installed the correct version of Office, not a MSI based version.
Check if you have any other version of Office pre-installed in your OS, like a trial version or some components of other version of Office suite.
Here is a link to a list of all patches that are included in the most recent and past updates:
http://blogs.technet.com/b/office_sustained_engineering/
Thanks,
Ethan Hua CHN
Forum Support
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here

OEM Deployment of Office 2013 on Offline System, Deployment Strategy

Hello,
Since Office 2010 is no longer offered by Microsoft we have been forced to go to Office 2013, however we are running into major problems with deployment. We configure systems for utilities (Power and Process) which generally are not connected to the internet.
So far we have run into a multitude of problems with deploying Office 2013 basically revolving around having to create an account with Microsoft for our customer and connect the machines to the internet. We have found that the MSDN image of Office Professional
Plus 2013 with an MSDN key will install correctly offline with the typical phone activation. So a few questions:
1) Does the product key determine if it needs to be activated online? For example: Is there a difference between the OEM / Retail / VL keys and or installers?
2) Can I use my MSDN installer with a retail license of Office Professional 2013? Or do I need to get the specific volume license?
3) Will there be MSDN installers for the other versions of Office such as the standalone Excel retail or Office Professional (OEM or Retail)?
3) Is there anyway to install Office 2013 and not activate it until it resides with the End Customer if you have a retail version?
4) Is there any offline method for installing or re-installing Office 2013 if you have a retail version?
5) Is there an OEM or VL version of standalone products available (such as Excel)?
Thanks

Hi,
Microsoft now no longer offers an Office 2010 download from their site, however, if you already have a product key of Office 2010, you can still get Office 2010 installation package from this website:
http://office.microsoft.com/en-us/products/microsoft-office-2010-backup-FX101853122.aspx.
Office OEM is a version of the Microsoft Application Suite sold with new computers. Office 2013 are available from Office 2013 suites and Office 365 subscription which is associated with the Microsoft account, when Office 2013 suites are activated by the
traditional method with a 25-character product key.
For the license issues, we suggest you to contact your local Microsoft customer support to get more information.
More reference about Office 2013 activation:
http://technet.microsoft.com/en-us/library/ee705504(v=office.15).aspx
http://office.microsoft.com/en-us/word-help/activate-office-2013-programs-HA102819770.aspx
Thanks,
Ethan Hua CHN
TechNet Community Support

Office 2013 Home and Business - Click to Run wipes out the Office files from the Programs folder

We are having an issue with a number of clients running Office 2013 H&B in a domain environment, after a click to run update.
It appears the update is ran in the background and after a reboot, the program files short of a few .DLL's are completely missing. Office still shows as installed through the control panel.
We have to use the office removal tool and reinstall program completely. System restore does not fix the issue.
These are Dell Latitude and the version of Office shipped with the machines as an OEM version. There was nothing pushed from the Dell update utility for Office.
They are running Avast AV and it is not affecting all users presently.
I've been on hold and getting transferred around Microsoft's support lines all day as Microsoft support can't seem to figure out which department should troubleshoot the issue.
Any assistance would be greatly appreciated.

I am doing some research. And I might involve someone who is more familiar with this kind of issue to deal with this problem.
Cheers,
Tony Chen
Forum Support
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[email protected]

Is it time yet for Microsoft to "Recall" Office 2013 and provide anyone who has a 2013 license a replacement Office 2010 license?

The interface is terrible and can't be changed. Every application in the suite locks up/crashes nearly constantly on any machine it is used on. The activation process is terrible and wastes hours of any support/IT dept's time. From a 'privacy
standpoint', the software is seemingly criminally intrusive. It is clearly a product that should never have been released and is so far from functional that it can't be repaired by any 'service pack', 'hotfix', or 'patch'. It needs to be completely
scrapped.
The only 'redeeming quality' of this software is that the guy who was in charge of creating it is gone from Microsoft. (Unfortunately, he is now President Obama's appointee for running the attempt at repairing the 'healthcare.gov' website...
out of the frying pan... )
When the software is installed using one profile (domain or machine account) and a different profile tries to use the software, it requires 're-activation' - which often fails because the software believes it has been installed multiple times. (This is particularly
frustrating because it has to be installed by an administrative user, but most of the time, the person who 'uses' the software is not the 'administrator' - so it is almost always being 'installed' using one profile and 'used' using another profile).
The necessary intrusion into privacy created by the requirement of a "Microsoft Account" to use the software is seemingly criminal.
The tracking of, and installation of licenses is absolutely ridiculous.
An example:
Many of my clients have many users and many computers (up to 75 or so).
I could create a "Microsoft User Account" for each 'user', but these machines get moved between users, and the software license is tied to the 'machine' and not to the 'user' so as soon as that happens, the licenses and the users are no longer
in line and become impossible to track.
I could create a "Microsoft User Account" for each 'computer'... and I can't even count the ways this would be a nightmare to try to track.
I actually did that up front for one client, and created Exchange email boxes for each computer so that "prove you are really you" emails from Microsoft could be received managed, and responded to, and passed out second usernames and passwords
to all of the users so they could "log-in" to their Office 2013 software, and created a database of the 'computer usernames and passwords' so I could track this... unfortunately, this confused the users (as it rightfully should) so they would change
the passwords for their computer's 'Microsoft User Account' thus locking me out and invalidating my database, ... and... CLUSTERF#%K!!!
As a 'best - worst case', I have had to create a single 'Microsoft User Account" for each of my clients' businesses so I can install and activate Office 2013 products. This is a whole new set of "Awesome Stupidity".
Now, I can put a new computer into a client's office and install their new license key for their oem Office 2013, and it shows up in the 'business's Microsoft User Account'. Then when I give the machine to the user, I get to 're-activate' the software
(hoping that it doesn't tell me to piss-off - which happens about 40% of the time. This is a process that can only be described as a "feat of engineering created by a group of monkeys whose former jobs included 'janitor at MAD magazine headquarters'
or 'beer-pong referee').
It starts with two hours of pressing phone buttons and ultimately talking to someone who tells me "yeah, nothin' I can do about that I'm just here for product activation" (which, incidentally, is done by machine until you pass through MS's ridiculous
labyrinth of repetitious keystroking until the machine is convinced you are just too stupid to punch in the right numbers and allows you to talk to a person... who then asks you for the exact same set of numbers and repeats back the exact same responding set
of numbers and acts dumbfounded when it still doesn't work - since it didn't work the first six times you punched or said it into the phone) followed by "I need to send you to the support group... but because it's 6:30 pm (in a process you started at
3:00pm) they are gone for the day and you'll have to call back on Monday morning"
At some point in the process, you get to log into the "Microsoft user account" and 'roll the roulette wheel of stupidity' by trying to activate the right software from a list of 40 different lines that all say "Microsoft Office 2013 Home and
Business oem", but none give any indicator or differentiating factor like for instance: license key, date installed, license key last 4 digits, mother's maiden name, phase of moon when software was first activated, color or type of blood of the user's
paperboy's dog's previous owner... NOTHING... RANDOM FREAKING STAB IN THE DARK - pick one, any one, hope its the license you are trying to install onto this machine, 'cause if not, you very well may kill the product on some other machine.
So through the process, the lucky support staff person gets' to waste roughly an hour and a half on average for every Microsoft Office 2013 installation. I have actually had to start telling my clients that they are going to likely have to pay an extra
$100 or so per machine in order to get their new Microsoft Office software which comes on their new computer activated - that number tends to work out roughly accurately - except that it is a terrible way of trying to 'please a client'.
Oh,... and did I mention... "THE SOFTWARE CONSISTANTLY FAILS"!?!
A client tries to open a document that they have been using for 8 years and Excel doesn't say "Hey, I don't know how to deal with some element of the file that you put in here using Excel 2003, or Office 2010 (both products, by the way, which worked
great) - no... instead,... it crashes. Doesn't really do any damage to the file it choked on, but the work you'd been doing on three other files which you also had open,... yeah,... that work is gone.
Yeah,.... over time, I have developed a pretty consistent spiel for client's needing new computers that goes over how absolutely terrible Office 2013 is, and explains that our options are further limited by Microsoft's yanking of all Office 2010 or previous
products from market availability, and explaining the merits of both LibreOffice and OpenOffice, as well as their drawbacks. I also have a strangely static response explaining how "larger companies are not burdened by these issues because they are
able to use MOPL which allows them to downgrade their productivity software to Office 2010 so they can continue to function happily, but this is really not a cost effective solution for smaller companies who primarily buy oem Office products with their replacement
computers".
Unfortunately, many clients still decide they want to go with Office 2013 because they apparently believe "it really can't be that bad". The value in my 'presale descriptions' are only really realized when they come back to me a week, two
weeks, or up to a month after the new machine is in place and say "wow,... you were right". The place I am left open for any further problems is when I don't impress upon them beforehand just HOW BAD OFFICE 2013 REALLY IS. In that case,
they still come back to me as though I have done something wrong foe selling them this piece of $#!% software and I have to remind them of our previous discussions.
Strangely, far too few heed the warnings and buy the software anyway - but the discussion has saved many clients the costs of Microsoft Project, because the discussion of LibreOffice and OpenOffice nearly always leads to at least a small philosophical conversation
about 'Open Source Software' in general, and my absolute favorite descriptive analogy in that discussion is to compare Microsoft Project at $600 v. ProjectLibre at $0 - and then further describe the costs of licensing and implementing the associated back-end
server solutions, etc.
This is a saving grace for me, because even though the client has been saddled with Office 2013, they have also saved substantially on Project and it is a rare (but granted, not absolutely absent) occasion that ProjectLibre is lacking some feature or function
that they actually need or want to use - and on those occasions, finding out has cost them absolutely nothing in software purchases.
Its not surprising, I suppose, that clients have grown to accept Office as a required 'cost', but still choke heavily on the price-tag of Project every time they have to buy it. The interesting thing to watch over the coming couple of years will be
'how many businesses stop accepting MS Office as a 'required cost' due to the failing of the software itself and the fact that most are being burned, at least once, by purchasing the software "against technical advice" and are learning, merely by
virtue of HOW BAD Office is, that there are other options out there that both cost less and work better... I mean,... LOTS BETTER.
How many businesses that are used to accepting the cost of Microsoft Office as a cost of doing business will be moved over to open source options and satisfied by them by the time Microsoft releases its next version - which will, presumably work - such that
they will no longer justify the cost of Microsoft's offering even if it is 'superior' to the open source offerings because the open source offerings are plenty sufficient and include a price tag of $0 and an installation/implementation time that is much, much
shorter than Microsoft's offering.
If Microsoft doesn't make some dramatic reparations, and do it soon, I expect their market share will be reduced in this area by a very significant margin.
I am suggesting either a 'Complete Recall' of Office 2013 including an 'uninstall 2013/install 2010' process driven by the automatic update engine, or at the very least, a free and easy downgrade rights offering for anybody who has already purchased 2013
and anyone who purchases it between now and the time the next "functional product" is released.

I understand the inconvenience you are experiencing when working with Office 2013.
If you have any feedback about Office 2013 product, click the and submit to Microsoft.
Microsoft will decide how to fix the problem for all customers.
For the activation mechanism, it intends to protect customers of their rights and interests.
For a retail version of Office, if it was purchased with a disk, Microsoft account is not necessary during the installation.
For volume license of Office, refer to the following link to deploy Office suites can be much efficient:
http://technet.microsoft.com/en-us/library/cc178982.aspx
For the problem Office 2013 keep crashing, check the following link to check:
http://support.microsoft.com/kb/2813143/en-us
http://support.microsoft.com/kb/2758592/en-us
Thanks,
Tyor Wang
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no
help.
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Office 2013, Mail app error with W8.1

Hi,
Was recommended to repost in here, hope someone can provide a solution.
New to this forum, have searched and not found anything in regards to my actual issue.
Problem,
When you install Office 2013 Home and Business onto Windows 8.1 either an upgrade to 8.1 or a fresh install, I've found the mail program in Control Panel won't open.
You can't call apon the program from RUN or CMD, you can't even call apon the Mail app from Program files\office 15\mlcfg.clp right click and select Open in Control Panel.
This issue has arisen with Windows 8.1.
scenario, New Dell OptiPlex 3020 & 9020, You Install Office 2013 Home & Business either OEM or the OEM Builder pack, before or after then run the Windows 8.1 upgrade from the Store, attempt to open the Mail app in Control Panel and the
Mail app ceases to respond.
Yet, you are able to open the Mail app before the upgrade.
I just did a fresh install for a customer of Windows 8.1 OEM on an ACER laptop, tested with OEM media and the OEM Builders Install package, 32x & 64x installs and both failed to open the Mail app in Control Panel.
Actually the first install I performed didn't install the Mail app icon in Control Panel at all.
The only way I've found to rectify this issue is to run a full repair from Programs in Control Panel, which takes a while to run.

Hi ATR80,
As this thread has been quiet for a while,I would like to know if the issue happend again after you solved the issue by running a full repair from Programs in Control Panel?
If the issue persists,please try the method as I mentioned above to see if it works.
Meanwhile,if you need further assistance, feel free to let me know. I will be more than happy to be of assistance.
If the suggestion is helpful, please remember to mark it as answer which can benefit others who may encounter the similar issue as yours.
If you have any concern about this behavior, you can just unpropose it.
Regards,
Kelvin Xu
TechNet Community Support

Installed Office 2013 home and Business and its prompting activation for Office 2013 standard

Dear Friends,
Previously i got a trial version of Office 2013 stadard version on my PC and later on i purchased Office home and business version, i uninstalled standard version restarted the PC and installed Office 2013 home and Business OEM pack and activated the prduct.
Now while i am opening any office product like Excel or Word while checking for activation information there its showing me both the versions of office, Office 2013 standard (activation required) and office 2013 Home and business activated. Now my question
is why that office standard 2013 is still showing in my activation page where as the same version was unable to find in my control panel programs and features. please help me out to get rid of this issue.
Thanks in Advance

Hi,
Maybe you didn't remove the the Standard version completely, I suggest you uninstall Office using the Fix it tool:
Click this Fix it.
Or we can uninstall Office 2013 manually, the steps are long and depend on your installation method, please refer to this article below:
Manually uninstall Office 2013 or Office 365
Note Before you start, you need to know removing Office manually is a long, complex process and might require that you reinstall the operating system if certain steps are done incorrectly.
After the uninstall, install the version you need to check the result.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

MICROSOFT OFFICE 2013 HOME AND BUSINESS

Hello
i just bought new microsoft office 2013 home and business licenced software .and we are using THIN CLIENT device in our premises and working remote desktop ,but after installation of msoffice the message showing
"This copy of Microsoft Office 2013 cannot be used on a computer running Terminal Services" error message when you try to open the Click-to-Run version of an Office 2013 program or suite on a terminal server."
it means i am facing issue with office 2013 home business that can not be used on terminal services.
so pls help me to resolve this error

Retail editions of Office can't be used on RDS/TS - only Volume Licensing editions can be used.
Recently, Office365ProPlus was updated to provide "Shared Computer Activation", but this doesn't apply to Retail editions such as H&B.
http://www.microsoft.com/licensing/about-licensing/briefs/remote-desktop-services.aspx
5. Can I install a retail or OEM version of Microsoft Office on a network server?
Microsoft Office retail (full packaged product) and original equipment manufacturer (OEM) products released in 2007 or later
do not permit network use.
Don
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Office 2013 product key for Miix 2 and other SST devices

With the 8" "SST" tablets, Microsoft has included a free version of Office 2013 Home and Student edition. I have a Miix 2 and want to reinstall a clean version Windows and install a clean version of Office.
How do I obtain the license key from Lenovo? I did not have a key in the box when I purchased the device.
This reference article is not relevant since the "SST" devices include a free license and it is only available through Lenovo. I've already reached out to Microsoft and Amazon.com (the reseller in my case) and neither can provide the key.
I'm currently not able to restore from the recovery partition.
Ref (regarding SST devices): http://www.microsoft.com/oem/en/products/devices/Pages/windows-8-sst.aspx#fbid=6J2ZSCultHV
Ref (not applicable): http://forums.lenovo.com/t5/General-Discussion/Microsoft-Office-Activation/m-p/1406523#M19871

For assistance with a Microsoft Office installation issue, please post your question in the appropriate
Microsoft Office Community Forum. Thank you!
Carey Frisch

Office 2013 OEM & WSUS

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