Office 2013 Product Activation License Management

Office 2013 Home and Business does not list my Product Keys for me to easily manage and install.
As the IT Manager of over 200 PC's - I need to see Product Keys and their machine association......

Office 2013 Home and Business does not list my Product Keys for me to easily manage and install.
As the IT Manager of over 200 PC's - I need to see Product Keys and their machine association......
No, H&B edition doesn't do this very well at all, primarily because it isn't designed to do so. Nor do any of the other "Retail" channel Office products, because such features are designed into the Volume Licensing channel products.
For quantities of more than 20, VL channel products do a much better job.
Or, Office365 (business plans/products) also do this much more easily.
You *may* be able to use the VAMT toolset to manage Retail pkeys (I'm not sure, it may not suit if you are using Click2Run installations).
http://technet.microsoft.com/en-us/library/ee624350.aspx#section2
Don
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What release level of code do you get when you download a disk image (ISO/IMG) of a click-to-run Office 2013 product?

I’ve asked a similar question to this on an Office Community Forum but nobody knows the answer. So
I was hoping that an IT professional responsible for installing and deploying Office 2013 might know.
If you download an installation disk image (ISO/IMG) of a click-to-run Office 2013 product from office.microsoft.com/myaccount (Account Options:
Install from a disc > I want to burn a disc), what release level of code do you get?
Now that Service Pack 1 is available, do you get a disk image with Service Pack 1 incorporated?
Or do you still get the RTM (Release to Manufacturing) level of code?

Diane, thank you for the reply.
I was hoping that someone who has downloaded a disk image since SP1 became available would be able to confirm that for a fact.
I have just found a good description of Click-to-Run on Technet that I didn't know existed. The link is: http://technet.microsoft.com/en-us/library/jj219427(v=office.15)
The article states:
"Click-to-Run products that you download and install from Microsoft are up-to-date from the start. You won’t have to download and apply any updates or service packs immediately after you install the Office product."
This statement is probably true if you click the Install button on office.microsoft.com/myaccount and install "in real-time" over the Internet. However, I know for a fact that it is not true if you order a backup disk (Account
Options: Install from a disc > I want to purchase a disc). All you get is RTM level code (15.0.4420.1017).
So I still feel uneasy about what release level you get if you download a disk image. I don't want to download what might be the better part of 1GB of code over the Internet only to discover it is back level.
Addendum (6 April 2014): I decided to perform an experiment. I looked at the size of the data on my backup disk which contains RTM level code. It is 2.04GB. I then went to office.microsoft.com/myaccount and clicked to download a disk
image of my Office 2013 product. The pop-up window that asks me whether I want to Run or Save the file informed me that the size of the file is 2.04GB!!! I cancelled the download. I strongly suspect that, if I had continued with the
download, I would have received the same RTM level code I already have dating back to October 2012. I think this is awful customer service. To some extent, I can understand the logistical problems of replacing backup disks lying in warehouses
waiting to be shipped. But I cannot understand why disk images on download servers cannot be refreshed quickly.

Office 2013 products manage version function never responds

This all started a few weeks ago and had previously been working.
scenario ...
Open any office document from any internal SharePoint 2010 site
Go to Info->Manage Versions, we receive a trying to retrieve server versions message and the refresh server version list is greyed out.
Thus in the office app you cannot checkout a document. If you check out the document in SharePoint first, and then open it you cannot checkin an updated version from inside the office app, for the same reason. This only occurs on clients running office
2013, office 2010 clients continue to work. There are multiple separate SharePoint farms involved, so I don't think it is a server side issue. I can save the document changes and then go back to SharePoint and explicitly checkin the changes. It affects
multiple users on multiple client machines.

Hello,
Thank you for your question.
I am trying to involve someone familiar with this topic to further look at this issue.
Thanks
George Zhao
Forum Support
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How to get user Office 2013 ProPlus activation information?

We have Office 365 E3 License. We have assign to a over 15,000 user with Office 2013
ProPlus license. Now we would like to find out which are user activated the
Office 2013 ProPlus product in Office 365. Is there a way to get this report via PowerShell?

We have Office 365 E3 License. We have assign to a over 15,000 user with Office 2013
ProPlus license. Now we would like to find out which are user activated the
Office 2013 ProPlus product in Office 365. Is there a way to get this report via PowerShell?
No. It is not possible for admin to get this data at all, in any way, from anywhere. Only the individual user can examine their activations/consumption.
http://blogs.technet.com/b/office_resource_kit/archive/2014/01/17/office-365-proplus-multiple-devices-and-de-activation.aspx
http://community.office365.com/en-us/f/148/t/274701.aspx
http://blogs.technet.com/b/office_resource_kit/archive/2012/11/28/managing-office-365-proplus-installations-activating-deactivating-and-reactivating.aspx
http://serverfault.com/questions/638619/office-365-how-to-get-a-report-of-office-installs-per-user
Don
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Office 2013 product key for Miix 2 and other SST devices

With the 8" "SST" tablets, Microsoft has included a free version of Office 2013 Home and Student edition. I have a Miix 2 and want to reinstall a clean version Windows and install a clean version of Office.
How do I obtain the license key from Lenovo? I did not have a key in the box when I purchased the device.
This reference article is not relevant since the "SST" devices include a free license and it is only available through Lenovo. I've already reached out to Microsoft and Amazon.com (the reseller in my case) and neither can provide the key.
I'm currently not able to restore from the recovery partition.
Ref (regarding SST devices): http://www.microsoft.com/oem/en/products/devices/Pages/windows-8-sst.aspx#fbid=6J2ZSCultHV
Ref (not applicable): http://forums.lenovo.com/t5/General-Discussion/Microsoft-Office-Activation/m-p/1406523#M19871

For assistance with a Microsoft Office installation issue, please post your question in the appropriate
Microsoft Office Community Forum. Thank you!
Carey Frisch

Office 365 Pro Plus vs Office 2013 Pro Plus licensing

I can't find any exact answers on this but I'm wondering if I can run Office 2013 Pro Plus instead of office 365 Pro Plus click to run. The problem is click to run causes all kinds of problems with 3rd party software. It's so random too and doesn't happen
to everyone in my office.
With office 365 this is what happens. We have this 3rd party integration with word that adds a tab to interact with our CRM. When you click a button on this tab word crashes and you loose your document. It will auto recover most of the time but at that point
the 3rd part integration is broken because the document was open outside of the software.
I did an online repair of office 365 but that didn't fix it.
So I have a volume license key for Office 2013 pro plus for my terminal servers and was wondering if I could just use that key on my computers to activate Office 2013 Pro Plus instead of Office 365 and still be compliant with the license agreement.
I have tried installing Office 2013 Pro Plus and activating with the Office 365 login but it converts office 2013 to the Office 365 click to run. It's so infuriating! LOL.
Thanks!

Hi,
"So I have a volume license key for Office 2013 pro plus for my terminal servers and was wondering if I could just use that key on my computers to activate Office 2013 Pro Plus instead of Office 365 and still be compliant with the license agreement."
By the volume license key, do you mean a MAK key? Technically it should work fine, but since it will be related to the licence policy, I suggest you contact the local customer service to confirm:
http://support.microsoft.com/gp/customer-service-phone-numbers/en-us
"I have tried installing Office 2013 Pro Plus and activating with the Office 365 login but it converts office 2013 to the Office 365 click to run. It's so infuriating! LOL."
I understand in your scenario if you activate Office 2013 with the Office 365 account it will display Office 365. But does it also display "click to run"? The installation method should change unless you installed Office 2013 via click to run too.
Regards,
Melon Chen
Forum Support
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here.

How do you make SharePoint graphics in Office 2013 now that Picture Manager is gone?

FYI I was asked to post below question in this group by a Microsoft Support Engineer in the Office 2013 support forum:
In SharePoint a majority of out-of-the-box webparts, like "promoted links" and site icon, requires users to resize graphics to exact pixel width and height before uploading to avoid scaling issues. How do we do that without using a third-party
tool, now that Picture Manager is not in Office 2013?
I'm generally fine with re-shuffling products/features, but it seems to me that SharePoint is part of the Office product group, so some consideration must have been made to ensure, that the requirements of one product still fit the features of the other.
Thank you
Anders

Hi Anders,
According to your description, my understanding is that you want to resize the graphics.
You are correct that Office Picture Manager was removed from Office 2013. Inside programs such as PowerPoint and Word there are still editing tools. You also have Windows
Live Photo Gallery which I feel is a much more program specific picture editing tool.
Best regards.
Thanks
Victoria Xia
TechNet Community Support

Windows 8.1-Office 2010 Product Activation Failed

I've tried suggested fixes from other posts, but haven't been able to resolve this issue...we recently purchased several Dell Venue 11 Pro tablets with Win 8.1 Pro. MS Office Professional Plus 2010 installs fine, but within a short time we get a 'product
activation failed' message in all Office programs. After inputting the MAK activation code, it seems to accept it and goes through finishing installation (which I found odd), but after shutting down the program and restarting and even rebooting the computer,
the "Product Activation Failed" message reappears. I have tried numerous times and even went through the telephone activation which seems to complete successfully without error, but does not clear the failed message. I have attempted running the
activation wizard as the network admin too, to no avail.
We use this version of Office 2010 on XP, Vista and 7 workstations with no issues; only issue is on Win 8.1 devices.
Any assistance or advice is appreciated.

Hi，
As this license issue is related to office, to receive better support, it's recommnended to seek help in the office forum.
http://social.technet.microsoft.com/Forums/office/en-US/home?forum=officeitpro
Best regards，
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support

Microsoft Office 2013 Loses Activation after Office Updates

Microsoft Office Professional Plus 2013 has been installed and activated on a laptop in my office. The product clearly states Product Activated under the 'Account' section of MS Office. Whenever an update related to MS Office is applied in Windows
Update, the user reports that features in MS Office become disabled and the program ceases to function. The error message shown was "Trial Period Expired". I have called MS Support, the Product Key has been validated, the product ID has
been validated, the MS Fixit "http:\\support.microsoft.com\kb\2739501\en" has been applied and I still have this error.
Please help.

Hi eGovJa,
Have you ever installed the trial version of Office? If yes, please remove it from your PC completely.
Since this error appeared after installing some updates, you may uninstall this update to check if it’s helpful.
Please post the detail error message here, I’ll analyze this issue in detail as soon as getting it.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Having issues with Myriad Pro Font with Office 2013 Products

Have tried to install Myriad Pro Fonts manually on a windows 8 & 8.1 machine with office 2013 64 bit but it seems that the office products like work, excel do not pick up the right font even though its comes up as Myriad Pro in the font list.
I have logged this Microsoft as well but still haven't had much luck. In Office 2010 it used to work fine as it a 32 bit product.
Print Preview Word 2013
You can see that when printed it brings the (C) from Page 2 to Page 1. Whereas in Word 2010 it is fine, it will print exactly what is shown above.
Any assistance will be much appreciated.
Thanks

Unfortunately, there isn't anything much Adobe can do about this. It has nothing to do with what is in the Myriad Pro font itself, but probably has to do with improperly handling of OpenType CFF fonts.
I myself have found a few bugs in Office 2013 in terms of OpenType CFF font handling, especially with regards to how Office 2013 saves PDF files (not when using the Acrobat “save as PDF” feature of Acrobat).
Since this relates to print, you should also be aware that Office products do tend to reformat based on metrics at printer device resolution as opposed to screen device resolution and that such reformating often occurs if you compose with one printer selected and then select a different printer to actually print to. This particular problem in Office goes all the way back to the first version of Word.
- Dov

Office 2013 KMS Activation Issues When Outlook 2010 Has Been Installed

Hi Everyone,
I have been looking everywhere for the answer to this question. I have been setting up a KMS server host for Office 2013 on Server 2012 R2. The issue I have ran into is that all of our computers currently have Office 2010 installed. Our Office 2013 KMS server
is installed on a different server than the KMS server that activates Office 2010. (Different Virtual Machine) If Office 2010 has been installed the KMS server will not activate with the upgrade to 2013. Troubleshooting below:
1. Leave office 2010 installed and simply click upgrade - did not work.
2. Completly uninstalled Office 2010 and tried ospp.vbs /act and ospp.vbs /act - did not work.
3. Completly uninstalled Office 2013 with all other versions of Office 2010 uninstalled. Did a fresh install of Office 2013 after a reboot and verified working.
Can anyone explain to me either why this is happening as well as a solution. I realize that I have a work around right now but it takes some time.

So, you have 2 KMShosts?
Host_A is KMShost for OFF2010
Host_B is KMShost for OFF2013
Are both hosts published in DNS?
(check with: nslookup -type=any _vlmcs._tcp)
Clients can resolve and connect to both hosts?
Or are you using static KMS location (do you manually configure your KMSclients to a specific hostname or IPaddress)?
Typically, a KMSclient will perform discovery via DNS lookup, and will try each KMShost until success occurs.
Possibly, when you installed WS2012R2, you chose ADBA instead of KMS ? (check the VA role on this server to confirm the mode)
You can check upon the KMShost, execute: cscript slmgr.vbs /dlv all
Another option, might be for you to co-host OFF2010 KMS and OFF2013 KMS upon the same (new WS2012R2) server, and de-commission the old KMShost function including removal of the DNS record for it. (Assuming this is consistent with your plans)
Example for OFF2013 ADBA:
http://blogs.technet.com/b/odsupport/archive/2012/11/07/how-to-setup-active-directory-based-activation-host-for-microsoft-office-2013.aspx
Example for OFF2013 KMS:
http://blogs.technet.com/b/odsupport/archive/2012/11/07/how-to-setup-kms-activation-host-for-microsoft-office-2013-on-windows-server-2012.aspx
Don
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This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Office 2013 Prof Plus -Licensing on Citrix

Hi Experts,
I am looking forward to deploy Office 2013 PP, Project and Visio though Citrix XenApp 7.5. The servers are windows 2012 R2.
I am looking forwards to understand the latest licnesing model for Citrix/Remote desktop/Terminal server for Office 2013 PP.
How does volume licnesing work for Citrix/Terminal servers.
There are two requirements .
1. User accessing from office : In office users will have Windows 7 desktops , with office 2013 PP installed on it. Licensed with KMS. Some office users will be accessing OFFICE 2013 PP Apps published through Citrix xenapp 7.5. say for example
the number of such users is 100. As user is already licensed (office on windows 7), do we need a seperate license if these 100 users access the xenapp published version of office? Office 2013 pp will be published on 4 xenapp servers.
2. Users accessing from Home: When those 100 users are at home, user will login to vpn, open the browser and access office pp apps throught citrix. The office will run on the 4 xenapp servers in datacenter. In this case the
client machine is user's own home desktop. Does a user licenses for office makes us complaint with licensing in this case.
Please could you clarify my licensing doubts for above 2 scenarios.
Regards,
Abhishek

Hi,
To get the answer to the licensing questions, since it may be related to your local policy, I suggest you ask the local Volume Licensing Service Center:
https://www.microsoft.com/Licensing/servicecenter/Help/Contact.aspx
Select the country or area and you will get the contact information.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

How can we Install MS Office 2013 product in Lenevo Laptop

Hi,
My query as per the subject line is, How can we install MS Office 2013 home & Business in Lenevo Ipad Z570 laptop. We being a company are having Dell laptops more & MS Office 2013 have been installed in all dell laptops but as we have 2 lenevo laptops
MS Office 2013 is not being installed in it.
Please Guide us on this ASAP..
With Regards,
Spoorthi Patil
91-8050962896

Hi，
Installation steps should be the same no matter in dell laptops or lenevo laptops, did you encounter any errors when you install this product in a lenevo laptop? What is the symptom and error message? Did you install singly or deploy in an organization.
Plaese refer to this link, and take questions above into consideration
http://technet.microsoft.com/en-us/office/fp160948.aspx
It is recommended to ask in this forum if it is more related with Office rather than an Client issue,
Office Forum
http://social.technet.microsoft.com/Forums/office/en-US/home?category=officeitpro
Yolanda Zhu
TechNet Community Support

How to get Acrobat menu in MS Office 2013 products

I purchased a new laptop with Acrobat XI Standard already installed. I have since manually installed MS Office 2013. How do I get the Acrobat menu in my Office products? We are a not-for-profit, so I usually purchase software separately and install it myself. I would normally install Office and then Acrobat, so this has never been an issue for me.
Thanks for any help someone can provide!

A "Repair" did not work, however, had I been a little more patient, an "Update" presented itself, as they do nearly daily (!!). After installing the update, the Acrobat menus appeared in the Office applications.
Issue resolved!

Office 2013 terminal server licensing

We need to install Office 2013 Pro+ on a MS terminal server. I've been reading around and have determined we need a volume license copy of O2013 and enough licenses for the number of desktops accessing it. Just a couple of questions...
Does O2013 have to be installed on the client desktop? If not, how does one install the license without installing O2013?
I have a user on a desktop in the office with O2013 installed and licensed. This user goes home and connects to the office network/terminal server using their home PC over a VPN. Do we need 2 licenses for this one user, one for the work PC and
one for the user's home PC?
Thanks!

This article, and the linked PDF "Licensing brief", should help:
http://www.microsoft.com/licensing/about-licensing/briefs/remote-desktop-services.aspx
Office does not have to be installed on a client desktop - even if you assign a license to that desktop just for the purpose of entitling Office-via-RDS at that desktop. E.g. if you used thin-clients or Linux instead of "full desktop Windows",
you can't install Office there, but if the device is used for Office-via-RDS, you must assign an Office license to that device.
You don't "install the license" - you assign a license (which is simply keeping records that you have "allocated" a license).
Don
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Office 2013 Product Activation License Management

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