Office Integration: Problems with MS Word

Hi all,
I have a problem with word integration in SAP CRM 7.0 EhP1 SP04.
I have created, activated and populated a web service and created a word template. When creating a new document in the WebUI (button "With Template") Microsoft Word not even starts. However, the Word document based on the template was enriched with data via the web service and is available in the assignment block "Documents". When I click on the link and open the document I can make changes, but then I only can save it local and have no possibility to save it at the content server which usually should be done automatically. When I use the button "Edit" in the document details page word will not start.
All prerequisites mentioned in different sap notes and forum threads (active services in sicf, alias for content management, browser settings, ...) are completed.
Has anyone had similar experiences or has ideas for a possible solution why word will not start when using the edit button?
Do I have do make any additional settings concerning content management?
Thanks in advance!
Sebastian
Edited by: Sebastian Lenz on Oct 19, 2011 5:07 PM

Hi Andrei,
Thank you very much for your quick response and your suggested SAP notes.
With the help of note [1566793 'Procedure to create word template in EHP1 & higher versions'|https://service.sap.com/sap/support/notes/1566793] I was able to successfully create a template that is filled with data from our web service. Because we have already installed SP04 the corrections mentioned in note [1459264 'Microsoft Word does not open in CRM Template Designer'|https://service.sap.com/sap/support/notes/1459264] are implemented as well.
I would be very grateful if you could suggest any more possible solutions.
Or means "For security reasons, Microsoft Word can no longer open the document and write it back to the CRM server using the save function." it is absolutely impossible to edit a Word document, that alreay exists on the content server, and save it as new version?
Appreciating your help very much,
Sebastian
Edited by: Sebastian Lenz on Oct 20, 2011 8:44 AM

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