Office Web Apps Attachment Preview Fails When Capital Letter in File Name Extension

It appears that when we send any attachments that contain a capital letter in the filename extension, and try previewing the attachment from within Outlook Web Access, the server returns an Internal Server Error 500 with the following response:
{"Body":{"ErrorCode":500,"FaultMessage":"The process failed to get the correct properties.","IsTransient":false,"StackTrace":"Microsoft.Exchange.Data.Storage.ObjectNotFoundException: The process failed to get the correct properties. ---> Microsoft.Mapi.MapiExceptionNotFound: MapiExceptionNotFound: Unable to get properties on object. (hr=0x8004010f, ec=-2147221233)\u000aDiagnostic context:\u000a Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=657]\u000a Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=238][latency=0]\u000a Lid: 52176 ClientVersion: 15.0.913.22\u000a Lid: 50032 ServerVersion: 15.0.913.6020\u000a Lid: 23226 --- ROP Parse Start ---\u000a Lid: 27962 ROP: ropOpenMessage [3]\u000a Lid: 17082 ROP Error: 0x8004010F\u000a Lid: 26977 \u000a Lid: 21921 StoreEc: 0x8004010F\u000a Lid: 27962 ROP: ropExtendedError [250]\u000a Lid: 1494 ---- Remote Context Beg ----\u000a Lid: 50428 \u000a Lid: 59416 StoreEc: 0x8004010F\u000a Lid: 38536 \u000a Lid: 10786 dwParam: 0x0 Msg: 15.00.0913.000:exchange-01\u000a Lid: 1750 ---- Remote Context End ----\u000a Lid: 27962 ROP: ropGetPropsSpecific [7]\u000a Lid: 17082 ROP Error: 0x4B9 \u000a Lid: 26465 \u000a Lid: 21921 StoreEc: 0x4B9 \u000a Lid: 31418 --- ROP Parse Done ---\u000a Lid: 22753 \u000a Lid: 21817 ROP Failure: 0x4B9 \u000a Lid: 20385 \u000a Lid: 28577 StoreEc: 0x8004010F\u000a Lid: 32001 \u000a Lid: 29953 StoreEc: 0x8004010F\u000a Lid: 32768 \u000a Lid: 33024 StoreEc: 0x8004010F\u000d\u000a at Microsoft.Mapi.MapiExceptionHelper.InternalThrowIfErrorOrWarning(String message, Int32 hresult, Boolean allowWarnings, Int32 ec, DiagnosticContext diagCtx, Exception innerException)\u000d\u000a at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, IExInterface iUnknown, Exception innerException)\u000d\u000a at Microsoft.Mapi.MapiProp.GetProps(ICollection`1 propTagsRequested)\u000d\u000a at Microsoft.Exchange.Data.Storage.MapiPropertyBag.GetProperties(IList`1 propertyDefinitions)\u000d\u000a --- End of inner exception stack trace ---\u000d\u000a at Microsoft.Exchange.Data.Storage.MapiPropertyBag.GetProperties(IList`1 propertyDefinitions)\u000d\u000a at Microsoft.Exchange.Data.Storage.StoreObjectPropertyBag.InternalLoad(ICollection`1 extraProperties)\u000d\u000a at Microsoft.Exchange.Data.Storage.StoreObjectPropertyBag..ctor(StoreSession session, MapiProp mapiProp, ICollection`1 autoloadProperties, Boolean canSaveOrDisposeMapiProp)\u000d\u000a at Microsoft.Exchange.Data.Storage.StoreObjectPropertyBag..ctor(StoreSession session, MapiProp mapiProp, ICollection`1 autoloadProperties)\u000d\u000a at Microsoft.Exchange.Data.Storage.ItemBuilder.CoreItemBind(StoreSession session, StoreId storeId, MapiMessageCreator mapiMessageCreator, ItemBindOption itemBindOption, ICollection`1 propertiesToLoad, StoreObjectType& storeObjectType)\u000d\u000a at Microsoft.Exchange.Data.Storage.ItemBuilder.ItemBind[T](StoreSession session, StoreId storeId, Schema expectedSchema, MapiMessageCreator mapiMessageCreator, ItemBindOption itemBindOption, ICollection`1 propertiesToLoad)\u000d\u000a at Microsoft.Exchange.Data.Storage.Item.Bind(StoreSession session, StoreId storeId, ItemBindOption itemBindOption, ICollection`1 propsToReturn)\u000d\u000a at Microsoft.Exchange.Services.Core.ServiceCommandBase.GetXsoItem(StoreSession session, StoreId id, PropertyDefinition[] properties)\u000d\u000a at Microsoft.Exchange.Services.Core.Types.IdConverter.CorrectIdForObjectType(StoreSession session, StoreObjectId objectId, StoreObjectType deserializedObjectType, Item& cachedItem)\u000d\u000a at Microsoft.Exchange.Services.Core.Types.IdConverter.CreateStoreObjectId(StoreSession session, Byte[] storeObjectIdBytes, StoreObjectType objectType, IdProcessingInstruction idProcessingInstruction, BasicTypes expectedType, ConvertOption convertOption, Item& cachedItem)\u000d\u000a at Microsoft.Exchange.Services.Core.Types.IdConverter.CreateAppropriateStoreIdType(StoreSession session, IdHeaderInformation idHeaderInformation, String changeKey, ConvertOption convertOption, BasicTypes expectedType, Item& cachedItem)\u000d\u000a at Microsoft.Exchange.Services.Core.Types.IdConverter.ConvertId(CallContext callContext, IdHeaderInformation headerInformation, ConvertOption convertOption, BasicTypes expectedType, List`1 attachmentIds, String changeKey, Int32 hashCode, Boolean unifiedLogon, Item& cachedItem)\u000d\u000a at Microsoft.Exchange.Services.Core.Types.IdConverter.ConvertId(CallContext callContext, IdHeaderInformation headerInformation, ConvertOption convertOption, BasicTypes expectedType, List`1 attachmentIds, String changeKey, Int32 hashCode, Boolean unifiedLogon)\u000d\u000a at Microsoft.Exchange.Services.Core.Types.IdConverter.ConvertId(CallContext callContext, IdHeaderInformation headerInformation, ConvertOption convertOption, BasicTypes expectedType, List`1 attachmentIds, String changeKey, Int32 hashCode)\u000d\u000a at Microsoft.Exchange.Services.Core.Types.IdConverter.ConvertAttachmentIdToIdAndSessionReadOnly(String itemId)\u000d\u000a at Microsoft.Exchange.Clients.Owa2.Server.Core.GetWacAttachmentInfo.GetIdAndSession(CallContext callContext, String ewsAttachmentId)\u000d\u000a at Microsoft.Exchange.Clients.Owa2.Server.Core.GetWacAttachmentInfo.Execute(String ewsAttachmentId, Boolean isEdit, String draftId, CallContext callContext)\u000d\u000a at Microsoft.Exchange.Clients.Owa2.Server.Core.GetWacIframeUrl.InternalExecute()\u000d\u000a at Microsoft.Exchange.Services.Wcf.ServiceCommand`1.DetectDuplicatedCallOrExecute()\u000d\u000a at Microsoft.Exchange.Services.Wcf.ServiceCommand`1.Execute()\u000d\u000a at Microsoft.Exchange.Clients.Owa2.Server.Core.OWAService.GetWacIframeUrl(String attachmentId)\u000d\u000a at SyncInvokeGetWacIframeUrl(Object , Object[] , Object[] )\u000d\u000a at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)\u000d\u000a at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)\u000d\u000a at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)\u000d\u000a at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc)\u000d\u000a at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)"}}
This happens on the network call for:
https://exchange.mydomain.com/owa/[email protected]/service.svc?action=GetWacIframeUrl&ID=-2&AC=1
I have tried with varying attachment file names and it consistently only happens if there is a capital in the extension. For example:
.pdf - Works
.PDF - does not work
.Pdf - does not work
.pDf - does not work
It also seems to happen across document types, PDF, DOCX, XLSX, etc. So that doesn't seem to be dependent either.
Anyone run into this before or is there a KB article or a setting that I am missing somewhere that explains how to resolve this?Thanks!

By default, there are 8 bindings for DOCX. Do you see any other bindings available?
Trevor Seward, MCC
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This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

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Cannot preview attachments using Office Web App Server 2013 ( Preview )

Got a lab environment to test Office Web App Server integration with Exchange 2013
i have followed the instructions given here
http://technet.microsoft.com/en-US/jj219455
http://technet.microsoft.com/library/2591b1be-92c4-4192-9f5e-e4e6b319170a
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WAC Server HttpModule: Beginning request at target [/p/PowerPointFrame.aspx?PowerPointView=SlideShowView&ui=en-US&rs=en-US&WOPISrc=https%3a%2f%2f<Server>%3a443%2fowa%2fuser02%2540<Domain>%2fwopi%2ffiles%2f%40%2fowaatt%3fowaatt%3dLFMtMS01LTIxLTIwODU5NzU2NjItMTE4ODQ1NzE5Ny04MDY2Njg5MC0xMTI5VUtGxj%252bT0AgBAQEAQE1jdE5tSElqZjBHWWtXUTFtZi8yQ3htSGZxS3Izb1gwZGVFWVhjdklhbGwwc3F0dnJiQjBzZ0d2eXBDVCtaeEU%253d&]
in session [b373a48e-9fca-445b-a7b2-2966f11b18de]
b373a48e-9fca-445b-a7b2-2966f11b18de
UserSessionId=b373a48e-9fca-445b-a7b2-2966f11b18de
b373a48e-9fca-445b-a7b2-2966f11b18de
WOPI CheckFileInfo: Start [url:https://<Server>:443/owa/user02%40<Domain>/wopi/files/@/owaatt?owaatt=LFMtMS01LTIxLTIwODU5NzU2NjItMTE4ODQ1NzE5Ny04MDY2Njg5MC0xMTI5VUtGxj%2bT0AgBAQEAQE1jdE5tSElqZjBHWWtXUTFtZi8yQ3htSGZxS3Izb1gwZGVFWVhjdklhbGwwc3F0dnJiQjBzZ0d2eXBDVCtaeEU%3d]
b373a48e-9fca-445b-a7b2-2966f11b18de
URL generated for WOPI CheckFile Request: https://<Server>:443/owa/user02%40<Domain>/wopi/files/@/owaatt?owaatt=LFMtMS01LTIxLTIwODU5NzU2NjItMTE4ODQ1NzE5Ny04MDY2Njg5MC0xMTI5VUtGxj%2bT0AgBAQEAQE1jdE5tSElqZjBHWWtXUTFtZi8yQ3htSGZxS3Izb1gwZGVFWVhjdklhbGwwc3F0dnJiQjBzZ0d2eXBDVCtaeEU%3d&access_token=REDACTED_1086&access_token_ttl=0
b373a48e-9fca-445b-a7b2-2966f11b18de
WOPI Proof Data: AccessToken Hash '669582051' [1086 bytes], URL 'HTTPS://<Server>/OWA/USER02%40<Domain>/WOPI/FILES/@/OWAATT?OWAATT=LFMTMS01LTIXLTIWODU5NZU2NJITMTE4ODQ1NZE5NY04MDY2NJG5MC0XMTI5VUTGXJ%2BT0AGBAQEAQE1JDE5TSELQZJBHWWTXUTFTZI8YQ3HTSGZXS3IZB1GWZGVFWVHJDKLHBGWWC3F0DNJIQJBZZ0D2EXBDVCTAEEU%3D&ACCESS_TOKEN=REDACTED_1086&ACCESS_TOKEN_TTL=0'
[1354 bytes], TimeStamp '635169449614353585' [8 bytes]
b373a48e-9fca-445b-a7b2-2966f11b18de
WOPI Proof: Using Current private key (to sign) that matches Current public key BgIAAACkAABSU0ExAAgAAAEAAQDhPcfARgzhUlTFzo1jhCPHeoylNWp6pBbq6QM6CVQkbFyp4/I+mDzK4JA+AA3BFWLtpQEB7zIEbdjzhdsuYWYAJWBfvfX/3m2E3WRNhcPV8I2rA2T6qWj5Fb6eMNnoz4n2/1sqUXfyIA8mADXUebe9JNyJ+icPluUX+vTNm4m2IWbEgWmJNkgi9OUAq2hmd2lJifbJW8jNr1qzqBCE3ITFwr0L2svMrxfe5nKXVHbZa0EBYxMwHoc3ZkE0dZ0NPle9pq3MObg2+D5RN/w/B0axTJD7G/fQDpZbdsfvKA8mlyCn/vbNpooq5LgvGowTAWmG/tr1kWetfjePAbjBkIK5
b373a48e-9fca-445b-a7b2-2966f11b18de
WOPI Proof - Successfully signed the data with the Current private key [4 ms]
b373a48e-9fca-445b-a7b2-2966f11b18de
WOPI Proof Keys - WS Farm State has no Old key (this is expected if recently installed)
b373a48e-9fca-445b-a7b2-2966f11b18de
Cannot create WOPI Proof Token - could not find valid Old proof key data
b373a48e-9fca-445b-a7b2-2966f11b18de
HttpRequestAsync (WOPICheckFile,WACSERVER) Starting [mode: GET, url: https://<Server>:443/owa/user02%40<Domain>/wopi/files/@/owaatt?owaatt=LFMtMS01LTIxLTIwODU5NzU2NjItMTE4ODQ1NzE5Ny04MDY2Njg5MC0xMTI5VUtGxj%2bT0AgBAQEAQE1jdE5tSElqZjBHWWtXUTFtZi8yQ3htSGZxS3Izb1gwZGVFWVhjdklhbGwwc3F0dnJiQjBzZ0d2eXBDVCtaeEU%3d&access_token=REDACTED_1086&access_token_ttl=0]
b373a48e-9fca-445b-a7b2-2966f11b18de
HttpRequestAsync (WOPICheckFile,WACSERVER) End Called
b373a48e-9fca-445b-a7b2-2966f11b18de
HttpRequestAsync::GetResponseCallback - ContentLength:9327
b373a48e-9fca-445b-a7b2-2966f11b18de
HttpRequestAsync::FProcessReadReturn - cbRead:9327
b373a48e-9fca-445b-a7b2-2966f11b18de
HttpRequestAsync::FProcessReadReturn - cbRead:0
b373a48e-9fca-445b-a7b2-2966f11b18de
HttpRequestAsync (WOPICheckFile,WACSERVER) Setting Completion [Time in ms: 3, Bytes Read: 9327 ContentLength: 9327]
b373a48e-9fca-445b-a7b2-2966f11b18de
HttpRequestAsync (WOPICheckFile,WACSERVER) SetCompletion Track start | setting trackers | WebRequest.Create() | Create() returned | setting request headers | setting user agent | setting keep alive | setting timeout callback | Start calling StartResponseProcessing
| StartResponseProcessing._req.BeginGetResponse() | BeginGetResponse() returned | StartResponseProcessing RETURNS | Start RETURNS | End.AsyncWaitHandle.WaitOne() | GetResponseCallback isSync:False | _req.EndGetResponse() | EndGetResponse() returned | RecordResponse
OK | _response.GetResponseStream() | _response.GetResponseStream() RETURNED | DoReadLoopFinished | _getStream.BeginRead() | ReadCallback.sync returning | BeginRead() -> sync:True | DoReadLoopFinished.FProcessReadReturn() | FProcessReadReturn._getStream.EndRead()
| EndR... b373a48e-9fca-445b-a7b2-2966f11b18de
...ead() -> 9327 | FProcessReadReturn._responseStream.Write() | FProcessReadReturn RETURNS True | FProcessReadReturn() -> true | _getStream.BeginRead() | ReadCallback.sync returning | BeginRead() -> sync:True | DoReadLoopFinished.FProcessReadReturn()
| FProcessReadReturn._getStream.EndRead() | EndRead() -> 0 | FProcessReadReturn._responseStream.Write() | FProcessReadReturn RETURNS False | FProcessReadReturn() -> false | DoReadLoopFinished RETURNS true | GetResponseCallback DoReadLoopFinished ->
TRUE | SetCompletion False | b373a48e-9fca-445b-a7b2-2966f11b18de
WOPI Http Request Completed [host machine name:, version:, host correlation:]
b373a48e-9fca-445b-a7b2-2966f11b18de
WOPI: Could not deserialize file metadata [url:https://<Server>:443/owa/user02%40<Domain>/wopi/files/@/owaatt?owaatt=LFMtMS01LTIxLTIwODU5NzU2NjItMTE4ODQ1NzE5Ny04MDY2Njg5MC0xMTI5VUtGxj%2bT0AgBAQEAQE1jdE5tSElqZjBHWWtXUTFtZi8yQ3htSGZxS3Izb1gwZGVFWVhjdklhbGwwc3F0dnJiQjBzZ0d2eXBDVCtaeEU%3d,
e:There was an error deserializing the object of type Microsoft.Office.OpenWebApplication.WopiCheckFileResponse. Encountered unexpected character '<'.]
b373a48e-9fca-445b-a7b2-2966f11b18de
WOPI: Invalid file metadata [url:https://<Server>:443/owa/user02%40<Domain>/wopi/files/@/owaatt?owaatt=LFMtMS01LTIxLTIwODU5NzU2NjItMTE4ODQ1NzE5Ny04MDY2Njg5MC0xMTI5VUtGxj%2bT0AgBAQEAQE1jdE5tSElqZjBHWWtXUTFtZi8yQ3htSGZxS3Izb1gwZGVFWVhjdklhbGwwc3F0dnJiQjBzZ0d2eXBDVCtaeEU%3d,
triggers:(No Version No FileName No OwnerId), data:<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">  
 <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <html> <head> <meta http-equiv="X-UA-Compatible" content="IE=10"
/> <link rel="shortcut icon" href="/owa/auth/15.0.775/themes/resources/favicon.ico" type="image/x-icon"> <meta ...
b373a48e-9fca-445b-a7b2-2966f11b18de
...http-equiv="Content-Type" content="text/html; CHARSET=utf-8"> <meta name="Robots" content="NOINDEX, NOFOLLOW"> <title>Outlook Web App</title> <link type="text/css"
rel="stylesheet" href="/owa/auth/15.0.775/themes/resources/logon.css"> <script type="text/javascript" src="/owa/auth/15.0.775/scripts/premium/flogon.js"></script> <script type="text/javascript"
src="/owa/auth/15.0.775/scripts/premium/flayout.js"></script> <script type="text/javascript">  </script>
<script> var mainLogonDiv = window.document.getElementById("mainLogonDiv"); var layout = DetermineLayout(); var
showPlaceholderText = false; var mainLogonDivClassName; if (layout == LayoutTypeEnum.Mouse) { mainLogonDivClassName = "mouse";
} else if (layout == LayoutTypeEnum.TouchNarrow) { mainLogonDivClassName = "tnarrow"; showPlaceholderText
= true; ...
b373a48e-9fca-445b-a7b2-2966f11b18de
... // Output meta tag for viewport scaling document.write('<meta name="viewport" content="width = 320, initial-scale = 1.0, user-scalable = no" />'); }
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b373a48e-9fca-445b-a7b2-2966f11b18de
...).type = showPassword ? "input" : "password"; } </script> </head> <body class="signInBg" style="background: #f2f2f2 url('/owa/auth/15.0.775/themes/resources/bg_gradient_login.png')
repeat-x"/> <noscript> <div id="dvErr"> <table cellpadding="0" cellspacing="0"> <tr> <td><img src="/owa/auth/15.0.775/themes/base/warn.png"
alt=""></td> <td style="width:100%">To use Outlook Web App, browser settings must allow scripts to run. For information about how to allow scripts, consult the Help for your browser. If your browser doesn't
support scripts, you can download <a href="http://www.microsoft.com/windows/ie/downloads/default.mspx">Windows Internet Explorer</a> for access to Outlook Web App.</td> </tr> </table>
</div> </noscript> <form action...
b373a48e-9fca-445b-a7b2-2966f11b18de
...="/owa/auth.owa" method="POST" name="logonForm" ENCTYPE="application/x-www-form-urlencoded" autocomplete="off"> <input type="hidden" name="destination" value="https://<Server>/owa/user02@<Domain>/wopi/files/@/owaatt?owaatt=LFMtMS01LTIxLTIwODU5NzU2NjItMTE4ODQ1NzE5Ny04MDY2Njg5MC0xMTI5VUtGxj%2bT0AgBAQEAQE1jdE5tSElqZjBHWWtXUTFtZi8yQ3htSGZxS3Izb1gwZGVFWVhjdklhbGwwc3F0dnJiQjBzZ0d2eXBDVCtaeEU%3d&access_token=REDACTED_1086&access_token_ttl=0">
<input type="hidden" name="flags" value="4"> <input type="hidden" name="forcedownlevel" value="0">  <div id="mainLogonDiv" class="mouse"> <script> var mainLogonDiv = window.document.getElementById("mainLogonDiv");
... b373a48e-9fca-445b-a7b2-2966f11b18de
... mainLogonDiv.className = mainLogonDivClassName; </script> <div class="sidebar"> <div class="owaLogoContainer">
<img src="/owa/auth/15.0.775/themes/resources/olk_logo_white.png" class="owaLogo" aria-hidden="true" /> <img src="/owa/auth/15.0.775/themes/resources/olk_logo_white_small.png"
class="owaLogoSmall" aria-hidden="true" /> </div> </div> <div class="logonContainer"> <div id="lgnDiv" class="logonDiv"
onKeyPress="return checkSubmit(event)"> <div class="signInImageHeader" role="heading" aria-label="Outlook Web App ">
<img class="mouseHeader" src="/owa/auth/15.0.775/themes/resources/owa_text_blue.png" alt="Outlook Web App " /> </div>
<div class="signInInp...
b373a48e-9fca-445b-a7b2-2966f11b18de
...utLabel" id="userNameLabel" aria-hidden="true">Domain\user name:</div> <div><input id="username" name="username" class="signInInputText" role="textbox" aria-labelledby="userNameLabel"/></div>
<div class="signInInputLabel" id="passwordLabel" aria-hidden="true">Password:</div> <div><input id="password" onfocus="g_fFcs=0" name="password" value=""
type="password" class="signInInputText" aria-labelledby="passwordLabel"/></div> <div class="showPasswordCheck signInCheckBoxText">
<input type="checkbox" id="showPasswordCheck" class="chk" onclick="showPasswordClick()" /> <span>Show password</span>
</div> <div class="signInError" role="alert" tabIndex="0"> </div> <div id="expltxt"
class="signInExpl" role="alert"> ...
b373a48e-9fca-445b-a7b2-2966f11b18de
... </div> <div class="signInEnter"> <div onclick="clkLgn()" class="signinbutton" role="button" tabIndex="0" >
<img class="imgLnk"
src="/owa/auth/15.0.775/themes/resources/Sign_in_arrow.png" alt=""><span class="signinTxt">sign
in</span> </div> <input name="isUtf8" value="1" type="hidden"/> </div>
<div class="hidden-submit"><input type="submit" tabindex="-1"/></div> </div> </div> <div id="cookieMsg" class="logonDiv"
style="display:none"> <div class="signInHeader">Outlook Web App </div> <div class="signInExpl">Please enable cookies for this Web site.<br><br>Cookies are
currently disabled by your browser. Outlook Web...
b373a48e-9fca-445b-a7b2-2966f11b18de
... App requires that cookies be enabled. <br><br>For information about how to enable cookies, see the Help for your Web browser.<br><br><br></div> <div class="signInEnter" >
<div onclick="clkRtry()" style="cursor:pointer;display:inline"> <img class="imgLnk" src="/owa/auth/15.0.775/themes/resources/Sign_in_arrow.png"
alt=""><span class="signinTxt" tabIndex="0">retry</span> </div> </div> </div> </div> </form>
<script> if (showPlaceholderText) { setPlaceholderText(); } </script> </body> </html> ]
b373a48e-9fca-445b-a7b2-2966f11b18de
FileUnknownException loading powerpointframe: Microsoft.Office.Web.Common.EnvironmentAdapters.FileUnknownException: WOPI Check File at Microsoft.Office.Web.Apps.Common.WopiDocument.CheckWopiFile() at Microsoft.Office.Web.Common.BaseDocumentCache.CheckBaseDocumentInternal(BaseDocument
baseDoc, BaseUser user, Boolean requiresVersion, String canary, Boolean checkCanary, Boolean fUseCacheLookup) at Microsoft.Office.Server.Powerpoint.Web.UI.PptWebControl.CheckFileInfo()
b373a48e-9fca-445b-a7b2-2966f11b18de
ViewOpenEarlyHelper: no presentation Id, failing.
b373a48e-9fca-445b-a7b2-2966f11b18de
IsAuthenticated: False, IsAnonymous: False, AuthType:
b373a48e-9fca-445b-a7b2-2966f11b18de
Secure connection detected, redirecting service endpoint from ppt/view.svc/jsonAnonymous to ppt/view.https.svc/jsonAnonymous
b373a48e-9fca-445b-a7b2-2966f11b18de
WACServer HttpModule: EndRequest Called b373a48e-9fca-445b-a7b2-2966f11b18de
Any suggestions ...

Hi,
Here is a similar thread for your reference:
http://social.technet.microsoft.com/Forums/en-US/ded515c8-cc0f-4ad4-bed6-e56a0636be79/exchange-office-web-apps-preview-does-not-work-in-owa-web?forum=exchangesvrclients
Hope it hleps you!
Thanks.
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Exchange Office Web Apps Preview Does not work in OWA. An error occurred while the document preview was being created

Hi,
I have managed to configure intergration between Office Web App server 2013 and Exchange 2013 OWA.
I have created a test users Test1 and Test 2. I have given full access on Test2 mailbox to user test 1.
When I login to owa for user test1 and preview the attachment it works fine.
However when I use "Open another mailbox" in OWA and open test2 mailbox and try to preview the attachments in test2 inbox it errors as
" An error occurred while the document preview was being created. Please try again later " as follows
I am new to office web apps server 2013 and implemented it first time. Can anyone suggest resolutions or troubleshooting ?

Hi,
To narrow down the cause, I’d like to recommend the following troubleshooting:
1. Does the error appear when you directly access test 2 mailbox through OWA?
2. Check if there is 141 error in your event log.
3. Check whether Office web app server connects with Exchange server when the issue happens.
Access the URL: https://hostname/hosting/discovery
4. Grant full access permission again and check the result.
For more information about Office web app integration with Exchange, please refer to the following article:
http://www.msexchange.org/articles-tutorials/exchange-server-2013/management-administration/exchange-2013-office-web-apps-server-integration.html
If you have any question, please feel free to let me know.
Thanks,
Angela Shi
TechNet Community Support

Should the Edit in Browser link appear when Office Web Apps is read only?

Hi,
We have deployed an Office Web Apps farm in read only mode for licensing reasons.
There is a binding between SharePoint 2013 and the Office Web Apps farm, everything is working well, except the option to Edit Office documents using Office Web Apps is quite prominent on the ECB menus and document previews.
Is anyone able to advise whether this is expected behaviour? When the link is clicked a friendly error message states that licensing doesn't support editing, which is correct. I'm just trying to see if the user experience can be improved by a setting that
we've missed somewhere along the line.
Thanks in advance.

Hi,
Per my knowledge, if you have configured Office Web Apps for SharePoint, the Edit in Browser option will appear in the ECB menu regardless of the licensing of the Office Web Apps.
So I recommend to use CSS code to hide the Edit in Browser option if you do not want the user to use it.
Edit the page of the document library view page, and then add a Content Editor web part to the page.
After that add the code below to the Content Editor web part:
<style>
a[Title="Edit in Browser"]{
display:none !important;
</style>
Thanks,
Victoria
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Victoria Xia
TechNet Community Support

Office Web Apps - Preview Sharepoint 2010 documents in Sharepoint 2013 Search Results...again

Hi,
I found a thread in this forum With an answere to a similiar question here:
http://social.technet.microsoft.com/Forums/en-US/28bc1e27-4a65-4c61-9b3e-cb9dad17f779/office-web-apps-preview-sharepoint-2010-documents-in-sharepoint-2013-search-results?forum=sharepointsearch&prof=required
...With the answere:
"OWA uses an access token to talk to SharePoint 2013. It cannot use this when talking to 2010. In order to work with 2010, you have to create a custom display template that converts the file url to an openurl link. "
BUT...
may anyone give more information how to do this?
Links to articles? Links to description and samples?
jik

Hi,
According to your description, my understanding is that you want to preview documents from SharePoint 2010 in search results in SharePoint 2013.
Per my knowledge, the Office Web Apps is configured to work with SharePoint 2013, so it will not work with documents in SharePoint 2010.
I recommend to configure Office Web Apps to work with SharePoint 2010
and make sure that documents can be previewed in SharePoint 2010 using Office Web Apps to see if the documents can be previewed in SharePoint 2013 search result.
http://technet.microsoft.com/en-us/library/ff431687(v=office.14).aspx
Best regards.
Thanks
Victoria Xia
TechNet Community Support

Office Web Apps Issue - "Sorry, something went wrong" message when opening a document (any MS docx,ppt etc) in IE. With Chrome, it pops (Microsoft Office needs your permission) message and on RUN, it opens the document.

When opening any Microsoft documents ( docx, ppt etc) in SharePoint 2013,
Internet Explorer behavior : "Sorry, something went wrong" An unexpected error has occurred message and then nothing happens.
In Chrome : Pops (Microsoft Office needs your permission) message and on clicking RUN, it opens the document.
In Firefox : the documents opens, after asking which application do you want to use to open it.
The feature (Open Documents in Client Applications by Default) is not activate.
Why the MS documents are not working in IE 10?

Hi,
According to your post, my understanding is that you failed to open Microsoft documents in SharePoint 2013.
I recommend to Run the following PowerShell in OWA Server :
Remove-OfficeWebAppsHost # To Remove any restriction
Or
New-OfficeWebAppsHost -Domain <String> # To allow specific domain Name
In addition, you can allow OAuth via HTTP using the following commands:
$config = (Get-SPSecurityTokenServiceConfig)
$config.AllowOAuthOverHttp = $true
$config.Update()
Here are two similar articles for you to take a look at:
http://blogs.msdn.com/b/fabdulwahab/archive/2013/10/30/office-web-apps-with-sharepoint-2013-issues.aspx
http://stevemannspath.blogspot.in/2013/03/sharepoint-2013-office-web-apps-issue.html
Best Regards,
Linda Li
Linda Li
TechNet Community Support

Exchange 2013 OWA published through TMG: Unable to preview documents with Office Web App server

We configured our Exchange 2013 servers to use Office Web App for document previews on OWA. Everything works fine internally, and externally also when we access OWA directly. But when from an outside network we open a OWA session through TMG and try to preview
a document, we get the error "Sorry we cannot open this document, an error occured . . ."
Did anyone experience such an issue ?
Thanks,
Antonio

Hello,
Since directing accessing OWA from CAS is fine and the issue only occur when involving TMG, I think the issue is more related to TMG settings. Please find more efficient support
via our TMG forum:
http://social.technet.microsoft.com/Forums/en-US/Forefrontedgegeneral/threads
Thanks,
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support

Installation of this package failed (Service Pack 2 for Microsoft Office Web Apps (KB2687470) 64-bit edition

Hi there,
On my SharePoint 2010 server I have Office Web Apps 2010 installed (NOT Microsoft Office).
When I try to install OWA SP2 (KB2687470) I get this error:
--- Logs show some errors at C:\Users\ext.magryan\AppData\Local\Temp\3\Wac Server Setup(2014062009365223A0).log
Search "error" (32 hits in 1 files)
C:\Users\ext.magryan\AppData\Local\Temp\3\Wac Server Setup(2014062009365223A0).log (32 hits)
Line 352: MSI(INFO): 'DEBUG: Error 2749: Transform 9011410409100014.0.6025.1000 invalid for package C:\Windows\Installer\8d4dd82a.msi. Expected product version == 14.0.6025.1000, found product version 14.0.4763.1000.'
Line 354: MSI(INFO): 'DEBUG: Error 2749: Transform 9011410409100014.0.6012.1000 invalid for package C:\Windows\Installer\8d4dd82a.msi. Expected product version == 14.0.6012.1000, found product version 14.0.4763.1000.'
Line 356: MSI(INFO): 'DEBUG: Error 2749: Transform 9011410409100014.0.6014.1000 invalid for package C:\Windows\Installer\8d4dd82a.msi. Expected product version == 14.0.6014.1000, found product version 14.0.4763.1000.'
Line 358: MSI(INFO): 'DEBUG: Error 2749: Transform 9011410409100014.0.6027.1000 invalid for package C:\Windows\Installer\8d4dd82a.msi. Expected product version == 14.0.6027.1000, found product version 14.0.4763.1000.'
Line 360: MSI(INFO): 'DEBUG: Error 2749: Transform 9011410409100014.0.6022.1000 invalid for package C:\Windows\Installer\8d4dd82a.msi. Expected product version == 14.0.6022.1000, found product version 14.0.4763.1000.'
Line 362: MSI(INFO): 'DEBUG: Error 2749: Transform 9011410409100014.0.6015.1000 invalid for package C:\Windows\Installer\8d4dd82a.msi. Expected product version == 14.0.6015.1000, found product version 14.0.4763.1000.'
Line 403: MSI(ACTIONSTART): 'Action 9:36:56: SetSupportErrorTextRetail. '
Line 404: MSI(INFO): 'Action start 9:36:56: SetSupportErrorTextRetail.'
Line 405: MSI(INFO): 'Action ended 9:36:56: SetSupportErrorTextRetail. Return value 1.'
Line 406: MSI(ACTIONSTART): 'Action 9:36:56: SetSupportErrorTextRetail_PERMISSION. '
Line 407: MSI(INFO): 'Action start 9:36:56: SetSupportErrorTextRetail_PERMISSION.'
Line 408: MSI(INFO): 'Action ended 9:36:56: SetSupportErrorTextRetail_PERMISSION. Return value 1.'
Line 409: MSI(ACTIONSTART): 'Action 9:36:56: SetSupportErrorTextRetail_PROBLEM. '
Line 410: MSI(INFO): 'Action start 9:36:56: SetSupportErrorTextRetail_PROBLEM.'
Line 411: MSI(INFO): 'Action ended 9:36:56: SetSupportErrorTextRetail_PROBLEM. Return value 1.'
Line 558: MSI(ERROR): 'Error 1706. Setup cannot find the required files. Check your connection to the network, or CD-ROM drive. For other potential solutions to this problem, see C:\Users\EXT~1.MAG\AppData\Local\Temp\3\Setup000023a0\SETUP.CHM.'
Line 558: MSI(ERROR): 'Error 1706. Setup cannot find the required files. Check your connection to the network, or CD-ROM drive. For other potential solutions to this problem, see C:\Users\EXT~1.MAG\AppData\Local\Temp\3\Setup000023a0\SETUP.CHM.'
Line 575: MSI(INFO): 'Property(S): ERRORSUPPORTTEXT_PROBLEM = If problem persists, contact Microsoft Product Support Services (PSS) for assistance. For information about how to contact PSS, see C:\Users\EXT~1.MAG\AppData\Local\Temp\3\Setup000023a0\PSS10R.CHM.'
Line 576: MSI(INFO): 'Property(S): ERRORSUPPORTTEXT_PERMISSION = Verify that you have sufficient permissions to access the registry or contact Microsoft Product Support Services (PSS) for assistance. For information about how to contact PSS, see C:\Users\EXT~1.MAG\AppData\Local\Temp\3\Setup000023a0\PSS10R.CHM.'
Line 577: MSI(INFO): 'Property(S): ERRORSUPPORTTEXT = Contact Microsoft Product Support Services (PSS) for assistance. For information about how to contact PSS, see C:\Users\EXT~1.MAG\AppData\Local\Temp\3\Setup000023a0\PSS10R.CHM.'
Line 619: MSI(INFO): 'Property(S): ERRORSUPPORTTEXT_RETAIL_DEFAULT_PROBLEM_PRE = If problem persists, contact Microsoft Product Support Services (PSS) for assistance. For information about how to contact PSS, see '
Line 620: MSI(INFO): 'Property(S): ERRORSUPPORTTEXT_RETAIL_DEFAULT_PROBLEM_POST = .'
Line 621: MSI(INFO): 'Property(S): ERRORSUPPORTTEXT_RETAIL_DEFAULT_PERMISSION_PRE = Verify that you have sufficient permissions to access the registry or contact Microsoft Product Support Services (PSS) for assistance. For information about how to contact PSS, see '
Line 622: MSI(INFO): 'Property(S): ERRORSUPPORTTEXT_RETAIL_DEFAULT_PERMISSION_POST = .'
Line 623: MSI(INFO): 'Property(S): ERRORSUPPORTTEXT_RETAIL_DEFAULT_PRE = Contact Microsoft Product Support Services (PSS) for assistance. For information about how to contact PSS, see '
Line 624: MSI(INFO): 'Property(S): ERRORSUPPORTTEXT_RETAIL_DEFAULT_POST = .'
Line 625: MSI(INFO): 'Property(S): ERRORSUPPORTTEXT_OEM_DEFAULT = Contact your computer manufacturer's product support for assistance.'
Line 626: MSI(INFO): 'Property(S): ERRORSUPPORTTEXT_OEM_DEFAULT_PERMISSION = Verify that you have sufficient permissions to access the registry or contact your computer manufacturer's product support for assistance.'
Line 627: MSI(INFO): 'Property(S): ERRORSUPPORTTEXT_OEM_DEFAULT_PROBLEM = If problem persists, contact your computer manufacturer's product support for assistance.'
Line 629: MSI(INFO): 'Property(S): SecureCustomProperties = DIAGNOSE;DWLANGUAGE;ERRORSUPPORTTEXT;LAUNCHEDBYSETUPEXE;LOGVERBOSE;PIDKEY;SETUPHELPFILEDIR;SETUPINTLDLLDIRECTORY;SETUPPSSHELPFILEDIR;SETUPSUPPORTURL'
Line 753: Error: Failed to configure: {90140000-1141-0409-1000-0000000FF1CE} ErrorCode: 1603(0x643).
Line 753: Error: Failed to configure: {90140000-1141-0409-1000-0000000FF1CE} ErrorCode: 1603(0x643).
Any help will be appreciated.
Thanks.

Did you install SharePoint 2010 SP1 (or preferably, SP2)?
Foundation SP2:
http://www.microsoft.com/en-us/download/details.aspx?id=39646
Server SP2:
http://www.microsoft.com/en-us/download/details.aspx?id=39672
If you have SharePoint Foundation, use the Foundation SP2 link. If you have SharePoint Server, use the Server SP2 link. Install that first, then proceed with your OWA SP2 install.
Trevor Seward
Follow or contact me at...
&nbsp&nbsp
This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Exchange Office Web Apps Preview Does not work in OWA (web)

I have setup Exchange 2013, Lync 2013, SharePoint 2013, IIS as a Reverse Proxy Server, an Office Web Apps Server, etc, etc. Everything is setup to use SSl (https) and everything works great EXCEPT... Office Web Apps... and ONLY via Exchange and OWA (exchange
browser-based access).
I can login via the intranet or Internet for everything (SharePoint, Outlook, and Lync) and Office Web apps functionality works flawlessly for all... except for Exchange and OWA.
If I login in to a web-based Exchange seeion, everything works right and I can see the various attachments.
For all other scenarios, Office Web Apps works (SharePoint, Outlook, Lync, etc), but in owa (web version of Outlook) I see that Office Web Apps is triggered (I see the Office Web Apps text and the dots that indicate something is loading)... However, it just
crashes and eventually times out (see image):
If I look in the error logs for the Web Apps Server I see this:
Essentially, it looks like that owa uses a distinctly different path to load the attachments into the Web Apps Server such that the file is not found!
What is happening? Why does Exchange OWA (web version of Outlook) somehow use a different path that fails to locate attachments in Office Web Apps, but Lync, Outlook, and SharePoint (both in Intranet and Internet) work perfectly?
This is VERY frustrating. Can anyone help?
Please?
Clearly, the reverse proxy is working, the certificates are working, OAuth is working, etc. It seems there must be some variable/path that is only defined in Exchange for OWA that uses a different path for Office Web App attachments and that path is WRONG!
Please, help!
Thanks

Hi,
Thanks for sharing. It’s glad to hear the good news.
Thanks,
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support

Office web Apps preview of SharePoint 2010 source in SharePoint 2013 search results

Hi Team,
We have crawled SharePoint 2010 source in SharePoint 2013 and able to get results successfully. Now our requirement is to show Office Web Apps previes of 2010 documents in 2013 search results.
Any guidance on this please.
Thanks,
Manjeera

Hi,
Take a look at this blog post on how to do this: http://blogs.msdn.com/b/murads/archive/2012/10/11/utilizing-web-apps-2010-to-get-powerpoint-previews-of-sharepoint-2010-content-from-sharepoint-2013-search.aspx
Thanks,
Mikael Svenson
Search Enthusiast - SharePoint MVP/MCT/MCPD - If you find an answer useful, please up-vote it.
http://techmikael.blogspot.com/
Author of Working with FAST Search Server 2010 for SharePoint

Got errors when trying to open word document with Office Web App Server and customized WOPI host

I am configuring the Office Web App Server with our ASP.NET MVC WOPI host based on this example. https://code.msdn.microsoft.com/office/Building-an-Office-Web-f98650d6. While both the OWA server and WOPI server has been set up and I can use Excel and PowerPoint
app to open and edit xls and ppt file now, there are problems opening word documents no matter I enable or disable the editing function of OWA server.
When I open a word document while enabling editing I got this error:
If I disable editing I got this message:
I have tried several file so I thought it is not the files' problem. Also I didn't find any exception in the log of OWA server.

Hi Gary Jiang,
Thanks for posting in MSDN forum.
This forum is for developers discussing issues about
apps for Office.
Based on the description, it seems that you got an issue when you deploy the code sample. If I understood clearly, I suggest that you contact the author of the code sample from the "Q and A" tab.
Also if you have the question about WOPI, I suggest that you get more effective response from
Office
Protocols forum.
Regards & Fei
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Office Web Apps Attachment Preview Fails When Capital Letter in File Name Extension

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