Officejet 7590 can not be found on network after changing router
Recently changed my router and once I did, I lost connection with the printer from my MacBook. It still printed using a pc desktop connected to the router with an Ethernet cable to the router. I reset the printer to see if it would reconnect with the MacBook and now it doesn't work with any of the computer.
The IP address is now 0.0.0.0.
When I plug it into the router the LAN light doesn't light up. I have gone through most sequences of resetting the router to establish a new IP. Power everything off then power up the modem, then router, then plug in the Ethernet, then power up the printer the pc.
I've reset the Network IP through settings. The router is enabled for DHCP. I've manually set the IP to 192.168.1.254 then 255.255.255.000 on the sub and 0's at the gateway.
For some reason the printer suddenly won't communicate with the router. Also change Ethernet cables and ports on the router.
Any help would be appreciated.
Unplug the Ethernet cable. On the front of the printer: Setup > Network > Restore defaults. Plug in the Ethernet cable and retest.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP
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Thank you very much.
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This question was solved.
View Solution.I fixed the problem the same day I posted the help request.
I shut everything down -including the cable modem and router- but left the printer on. Went to the printer's panel and changed toe IPv4 configuration from AutoIP to Manual. I already had picked an IP address starting with 192, since I've read that IP's starting with 169 are associated with AutoIP settings. From there, the printer presented valid Subnet Mask addresses, I picked one, as well as a Default Gateway address. Then I shut down the printer.
I turned back on the modem, router, pc's, and printer. The router then showed the printer as an attached device with its newly assigned IP address.
I suspected the cable was not a problem here, so I put back the Cat5e Ethernet cable. What baffles me is why the printer changed to AutoIP because it was not done by any user. Checking the reports printed when the printer was first installed, I see that the IP adress method as DHCP. After putting in the new router, changes consisted in SSID name and password in the wireless devices, and a firmware uodate of the router.
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Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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