Officejet 7410 can't be found on network

I have a home network with 2 computers one is running Windows Vista and has found the Officejet 7410 on the network and prints just fine. My problem is that my Windows XP Home Edition computer cannot find any printers on my network. I have re-downloaded the drivers, searched for the printer using the URL and printer name all to no availe.
Please if someone has solved a similar problem help me out!!
Thanks!!!

Try this utility when it appears to stop working: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&ju...
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I am employed by HP

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Officejet 7590 can not be found on network after changing router

Recently changed my router and once I did, I lost connection with the printer from my MacBook. It still printed using a pc desktop connected to the router with an Ethernet cable to the router. I reset the printer to see if it would reconnect with the MacBook and now it doesn't work with any of the computer.
The IP address is now 0.0.0.0.
When I plug it into the router the LAN light doesn't light up. I have gone through most sequences of resetting the router to establish a new IP. Power everything off then power up the modem, then router, then plug in the Ethernet, then power up the printer the pc.
I've reset the Network IP through settings. The router is enabled for DHCP. I've manually set the IP to 192.168.1.254 then 255.255.255.000 on the sub and 0's at the gateway.
For some reason the printer suddenly won't communicate with the router. Also change Ethernet cables and ports on the router.
Any help would be appreciated.

Unplug the Ethernet cable. On the front of the printer: Setup > Network > Restore defaults. Plug in the Ethernet cable and retest.
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I am employed by HP

Can't Connect OfficeJet 7410 to new wireless network - used to work on old one

Hi, I'm on a Mac OS. I just upgraded my wireless network to use an airport extreme. I have a verizon fios router - same as I had when it used to connect. The only change was adding the airport extreme. Now, the officejet 7410 all-in-one will not connect to the wireless connect. It SEES the name of the network, and asks me for a WEP Key, which it didn't used to do. It used to ask me for the network password. I found the WEP key on the router and it acts like it is trying to connect but takes a long time and then gives me an error. One time it never gave me an error and seemed like it had worked, but was not connected. It just gave up.
My configuration page indicates offline with no active connection and wireless status disconnected.
I restarted everything with no change. I don't know why it would be asking me for a WEP key this time and then not accept it but that was the first indication that something was different when it didn't ask me for the network password.
Also, as a separate issue but related. In trying to fix this, I deleted my drivers to reinstall and see if I started over that it would work. That created another problem in that now it seems that HP no longer supports a driver for this printer. Is that even possible? It's not that old. It says it does not exist on the software update. Please help!

Hi YSJA,
I'm sorry to hear you've had problems accessing your Officejet 7410 since adding the AirPort Extreme to your home network.
I have included a link to HP's Wireless Printing Center troubleshooting section. It has section, "Was anything changed or updated on your router recently?" that has detailed steps to help you resolve the issue.
Wireless Printing Center Troubleshooting
http://www.hp.com/global/us/en/wireless/troubleshooting.html
Regards,
Happytohelp01
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I work on behalf of HP

My computer states HP officejet 7410 all in one no device found

went to hp driver, did a find hp, on hp website, did the download for product, HP solution center on desk when I click it pop up says No Hp devices have been detected HP solution center will close now ok In control panel under scanner and printer folder it has 1 icon HP officejet 7400 series with a green check and Ready next to it. Not only am I trying to get computer to work with solution center am trying to make wireless Can anyone help?

Hello there! Welcome to the forums @CFHPhilly ,
I read about the issues you're having with installing your Officejet 7410. Could you check the instructions in the guide below to ensure you have set up the printer the way the guide recommends? If not, please try out those steps and if you run into any issues, let me know what they are exactly and also which operating system you are running on your computer.
Installing the Printer Software on a Wireless or Wired (Ethernet) Network
Best wishes
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

I can not install the newest version of iTunes because of a file that can not be found. This is what I am seeing:(The feature you are trying to use is on a network resource that is unavailable. C:\......\Application Data\Apple\Apple Software Update\

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Here's a screenshot showing the particular links on the page that you should be clicking:
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When the dialog appears, choose to save the file.
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Why Can't I scan anymore on my HP Officejet 7410

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Are we expecting a driver upgrade from HP?
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Hello JessTandi, Welcome to the HP Forums. I see that you are having an issue when attempting to print on 11x17 paper. What is the software or printing program you are using when attempting to print on this size? Please make sure the size is set in the software and on the printing preferences. We can run the HP Print and Scan Doctor just in case there is an issue with the software. Please feel free to write me back if you have any other questions. Cheers,

HT4356 I have an older HP connected to the usb port of my Time Machine, and have it shared. I want to print from my iPhone on the network, but it can not be found in airport? How do I make this work?

I have an older HP connected to the usb port of my Time Machine, and have it shared. I want to print from my iPhone on the network, but it can not be found in airport? How do I make this work?

AirPrint printers connected to the USB port of the Apple AirPort Base Station or Time Capsules are not supported with AirPrint.
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Trying to print 4x6 photos. How can I print with no borders on LR5 with my HP OfficeJet 7410? Even when in Print mode in LR5, my photos show a border. Page Setup shows "borderless". Image Settings show "zoom to fill". But cannot print, nor even previe

Trying to print 4x6 photos. How can I print with no borders on LR5 with my HP OfficeJet 7410? Even when in Print mode in LR5, my photos show a border. Page Setup shows "borderless". Image Settings show "zoom to fill". But cannot print, nor even preview, without borders.

JimHess~ Many thanks. In my short history with LR, it's amazing how many people I've seen ask this question. I'm nearly embarrassed at how simple the fix was, but grateful that you didn't dismiss such a basic question. You made my week. And my friend's photo album...

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The problem is the encryption and how your notebook handles it rather than a Time Capsule problem. I had similar problems until I updated the WLAN drivers on my IBM T41.
The way I convinced myself it wasn't an Apple problem was to connect my IBM T41, via ethernet, to my AEBSn. I was able to connect to internet so I knew it was a conflict between my wireless card and the AEBSn.
I am now using the WPA2 encryption for the AEBS without issue and connecting many different types of hardware; three iPod Touches, two MSI Wind Netbooks (Win XP SP3), one IBM T41 (Win XP SP2) wirelessly and both my 20" iMac and Dell 8250 Win XP (SP2) by ethernet
The MSI Winds are brand new and they would connect to the AEBSn but couldn't get an IP address from the internet (Limited or No Connectivity error message). The AEBSn was using WEP encryption. After doing a little research I found that WEP was a very common cause of this error message so I switched the AEBSn to WPA2 and everything works fine now.
Don't assume that because you can't connect via OPEN it isn't a encryption issue because my Winds wouldn't connect that way either...it wasn't until I changed to the WPA2 Personal that they connected.
You may also need to change the program that handles the WLAN connection, sometimes Windows handles it better but for the newest addition to our household, the MSI Winds, I am using the Realtek utility that matches the WLAN card and everything is hunky dory...
Finally sometimes firewalls will prevent getting the IP address...doesn't happen often but it has happened to me so I would double-check that by turning off the Windows Firewall and just verify that it isn't the firewall (that's never been a problem with my Apple AEBSn but it was a problem with an older Dlink g model).

HP Officejet 7410 All-In-One Doesn't work after installing Snow Leopard

installed Snow Leopard yesterday ....my HP 7410 printer doesn't work properly ....take a look at the response the HP Service Center gave me:
+Hello Charles,+
+Thank you for contacting HP Total Care.+
+I understand from your email that you want the 'HP Officejet 7410 All-in-One Printer' software driver for 'MAC OS X 10.6'.+
+I appreciate for the opportunity to assist you.+
+*Charles, I regret to inform you that the unit does not support the operating system. I recommend you change the OS to Microsoft Windows to avail the unit software driver.*+
+I will be more than happy to assist you when you change the OS.+
+For information on keeping your HP and Compaq products up and running, please visit our Web site+
at:
+http://www.hp.com/go/totalcare+
Sincerely,
Sentinaro
+HP Total Care+
+Our advice is strictly limited to the question(s) asked and is based on the information provided to us. HP does not assume any responsibility or liability for the advice given and shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this information. Always back upyour data.+
+For more information, including technical information updates, please visit our Web site at http://www.hp.com/support.+
+HP does not require you to send any financial data in your reply to this email. As a prudent reminder, do not insert credit card details or other financial information in any e-mail replies.+

Help! I've spent hours researching this and can't find a solution...
I upgraded 3 Intel Macs in the house to Snow Leopard last weekend. All went differently...but all were successful. I found that the connection to my HP Officejet 7410 (connected wirelessly to 802.11g Airport Express (AEX) network) was "broken". Deleted then "re-intalled". Documents could now be printed. I then found out scan function was "broken". Figured out how to scan with new Snow Leopard "baked-in" driver and Scan tab...different, but it worked.
Then, tonight, on the eve of my birthday, I was given the green light to purchase an Airport Extreme 802.11n (dual-band) base station (AEBS). I set it up and got 2.5X speed on the two 802.11n laptops in the household. Glorious! Then I went to work to ensure print and scan functions were still operational. Tried to re-connect HP OJ 7410 to wireless network...when it found the network it asked for the "WEP" key (on previous AEX network I was secured utilizing WPA2/Personal)...I entered the WPA2/Personal password (same as previous network) and got the error message "Key must be 5 or 13 characters OR 10 or 26 length with 0-9 and A-F (hex)". So I turned off the wireless radio and instead plugged the 7410 into the AEBS via USB. Deleted the previous queue and re-installed. Found the printer no problem but now without the Scan tab or function anywhere...despite following all the recommendations found both on the HP site and here in the Apple Forums. I print fine. Can't for the life of me figure out what the problem with the now lost again Scan function is.
Only strangeness I can think of is the following: When setting up the network(s), I had the option of naming the 5 ghz band something different. I set mine up with the same name of the 2.4 ghz network with 5ghz in parenthesis (i.e. BobbyG and BobbyG (5 Ghz)).
Sorry for the long post but we need the scan function in the house for my wife's teaching purposes. Any assistance would be GREATLY appreciated.
Very Respectfully,
Bobby G.

Problems printing with Officejet 7410 with Windows XP

Hi
I have an Officejet 7410 set up at home on my woriesless network. For the last two months it has been working perfectly this way, I have two laptops that print to it, one that runs on Windows 7 and one on Windows XP that have both have the most up to date drivers installed and were working fine. I also regularly connect to a remote desktop connection to access my office database and also print to the Officeject 7410 through this connection as well.
However, in the last week the Windows XP laptop now only prints correctly with some documents, such as PDF's, other documents such as Word documents or emails when printed from this machine print in hyrogliphics such as the Wingdings font. The Windows 7 laptop is still printing perfectly though and will even print the same docments perfectly so I know it's nothing wrong with the documents.
I have made sure the driver is the most up to date and have reisntalled it in case of any problems and nothing has changed.
Do I need to use the Terminal Services Easy Print driver to work with the HP 7410 All In One? It uses TS client 6.0 which is the most up to date one for the XP operating system
I would be grateful for any suggestions anyone can give to help me resolve this please.
Many thanks
Jo

Hi Jo,
Usually when everything is working fine and then suddenly goes wrong on only 1 computer it means something has been introduced onto the computer with problems.
Do you recall any software you might have installed on the XP machine prior to your problems? In particular did you add Service Pack 3 to your XP machine?
Please note I have a new account Print_Hint
(this one is no longer active)
Although I am an HP Support Engineer, I am speaking for myself and not for HP.

My Officejet 7410 won't print documents

My Officejet 7410 won't print any files. The HP downloadable troubleshooting utility found nothing wrong with my printer. I've deleted this printer from Windows XP. I've then shut down my computer and printer, restarted the computer, and then reinstalled my printer.
I can print a test page just fine. I can scan a document and save it. But I can't print from Word, WordPad, NotePad, or any document through my browser, which is Google Chrome.
The printer was working perfectly yesterday. Any ideas on what is going on?
I'm pretty desperate, I need to be able to print for my job, and by tomorrow morning I'm going to need to print again, so the clock is definitely ticking.
UPDATE: I removed the printer(s) from my printer list, completely uninstalled the software, and downloaded new software and reinstalled the printer. Now it prints and scans.

Hi,
Do you have an option for Draft mode in the print settings / print preferences?
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Wireless installation of Officejet 7410 on a MacOS X under Snow Leopard (10.6.8) fails.

I have an Officejet 7410 wireless printer. It is connected to my wireless home network, as is my new MacBook Pro running MacOS X 10.6.8. The printer works fine (printing and scanning) from Windows 7 equipped PC's. The built in webserver of the printer is perfectly accessible from the MacBook using various webbrowsers. The printer can be used when it is hardwired via the USB port to MacBook. But there is no connection whatsoever when I try to print or configure the printer using software downloaded from HP.
This question was solved.
View Solution.

Let's reset the printing system:
- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Officejet 7410 can't be found on network

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