Officejet Pro L7580 connected to home network won't work after working for several years

My Officejet Pro L7580 would not scan today. This happens all the time, but today rebooting, uninstalling, and reinstalling did not work. I finally got it to work by disconnecting it from my local network and using the usb cable. I am running windows 7 (64bit). When i ran the scan diagnostic program, it could not connect to my computer, but the home network diagnostic says everything is ok. The message I get when i try to scan a document is this: "The scan cannot be performed because another program or computer is using the networked HP imaging device. Try again later."

Hi Anti-Phish,
Thank you for your reply, and you as well Captain. I did very carefully follow the process outlined in that post and I've actually gone through it several times to make sure I didn't goof up or miss a step - but no luck.
Everytime I connect the coax on the secondary router, the primary router DHCP connection to verizon disconnects and never re-establishes itself. Although, everything else on the internal network side seems to be working like a champ!
I'm beginning to wonder if the intructions are applicable to the software on my router. The procedure refers to a connection labeled "Broadband Coax" but my software refers to it as "Broadband Connection (Ethernet/Coax)". Eitherway, I still disabled it and the PPPoE connection.
If you've got some ideas and want to be a second set of eyes, I would be happy to share some screen shots of my primary and secondary routers.
Here is the screenshot of my primary router "Network Connections" screen - the secondary router looks identical - in terms of the labels it uses, but keep in mind that after I complete the process on it - the status for the Broadband entry and the PPPoE entry read "Disabled".
-Robert
FIGURE 1: Screenshot from my Primary Router (for reference to the differences in the use of descriptions on the connections)

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This question was solved.
View Solution.

I don't think this is an "anomaly". IIRC, the printer has memory card ports. So when you install the printer software, the network drives are created as a reference to the memory card slots. They will appear even if you don't have any cards inserted. Even if you remove them now, they'll reappear after you restart the PC. All I can suggest to you is to ignore it.
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Apple support:
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Hello,
Thanks for the post. with this one, you do have the option of printing through HP's ePrint Home and Biz. I've included a couple of links below with some excellent information regarding ePrint and how to get started. Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02814760&cc=us&dlc=en&lc=en &product=3760410&tmp_track_link=ot_search#N59
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01930282&cc=us&dlc=en&lc=en &product=3760410&tmp_track_link=ot_search
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I work for HP but my posts and replies are my own....Thank you!

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Greetings Bill,
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This question was solved.
View Solution.

Hello Ken I hope you're well!
I saw your post about Solution Center not functioning for you since you upgraded to WPA2 security on your router. If you switch the security to WPA personal, that should help.
Let me know the results!
Have a great day
R a i n b o w 7000I work on behalf of HP
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I found a wooden triangular door stop that I cut to size that fitted exactly in the space between the plastic door and the offending yellow cartridge. To hold it in place, I wrapped the doorstop with 2" cellotape, then I stuck the door stop to the inside of the plastic door with double sided cellotape (double sided stick-on foam would also work well). With the doorstop in the correct place, the plastic door closed perfectly and was snug enough to apply sufficent pressure to the offending yellow cartridge, and hence stopping it from popping out again. To make sure the plastic door does not 'fly open' with the pressure of the yellow cartridge (when it wants to pop out!), I applied another piece of 2" cellotape around the outside of the door, holding it to the body of the photocopier.
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Hello,
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Although I am an HP employee, when I offer advice on HP Products, I'm speaking for myself and not for HP

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Hello untech,
I see that it has been awhile since you have posted with us on the HP Forums. Please let me take a moment to say "Welcome Back".
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Cheers,
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W a t e r b o y 71
I work on behalf of HP

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I work for HP but my posts and replies are my own.
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Always happy to help.
Officejet Pro Series Information - maybe you'll find some links in here more helpful than your manual.
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After reading other forum comments from people having the same problem with the yellow cartridge popping-out, combined with others who have realised that HP have no interest in compensating anyone for this rediculous example of, at best, 'bad design', or at worst 'blatent planned obsolescence', I have created a solution that may add another 1, 2 or more years of life to the HP Officejet Pro L7580 Printer.
This is not the elegant technical solution I was hoping for. However, in hindsight, it may prove to be a more reliable solution than replacing the faulty part that is actually causing the problem. So, here it is the solution ........
I found a wooden triangular door stop that I cut to size that fitted exactly in the space between the plastic door and the offending yellow cartridge. To hold it in place, I wrapped the doorstop with 2" cellotape, then I stuck the door stop to the inside of the plastic door with double sided cellotape (double sided stick-on foam would also work well). With the doorstop in the correct place, the plastic door closed perfectly and was snug enough to apply sufficent pressure to the offending yellow cartridge, and hence stopping it from popping out again. To make sure the plastic door does not 'fly open' with the pressure of the yellow cartridge (when it wants to pop out!), I applied another piece of 2" cellotape around the outside of the door, holding it to the body of the photocopier.
This exercise only took 10-15 mins to do. I feel this is a much better option than spending another $300+ on a new All-in-One system, as well as being a good environmental solution. If this is DELIBERATE 'planned obsolescence', companies like HP need to be more accountable for, at best, 'sloppy design'. Any feedback would be appreciated.

Try this for a Quick Fix ...........
After reading other forum comments from people having the same problem with the yellow cartridge popping-out, combined with others who have realised that HP have no interest in compensating anyone for this rediculous example of, at best, 'bad design', or at worst 'blatent planned obsolescence', I have created a 'quick fix' that may add another 1, 2 or more years of life to the HP Officejet Pro L7580 Printer.
This is not the elegant technical solution I was hoping for. However, in hindsight, it may prove to be a more reliable solution than replacing the faulty part that is actually causing the problem. So, here it is the Quick Fix ........
I found a wooden triangular door stop that I cut to size that fitted exactly in the space between the plastic door and the offending yellow cartridge. To hold it in place, I wrapped the doorstop with 2" cellotape, then I stuck the door stop to the inside of the plastic door with double sided cellotape (double sided stick-on foam would also work well). With the doorstop in the correct place, the plastic door closed perfectly and was snug enough to apply sufficent pressure to the offending yellow cartridge, and hence stopping it from popping out again. To make sure the plastic door does not 'fly open' with the pressure of the yellow cartridge (when it wants to pop out!), I applied another piece of 2" cellotape around the outside of the door, holding it to the body of the photocopier.
This exercise only took 10-15 mins to do. I feel this is a much better option than spending another $300+ on a new All-in-One system, as well as being a good environmental solution. If this is DELIBERATE 'planned obsolescence', companies like HP need to be more accountable for, at best, 'sloppy design'. Any feedback would be appreciated.

Officejet Pro L7580 connected to home network won't work after working for several years

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