Officejet pro L7590 always goes offline on my hp pavilion

My HP Pavilion notebook is "wirelessly hooked" to my wireless router (mororola). my hp officejet pro L7590 is also physically tied to my wireless router (not using the printer wireless). When i install the printer, my computer recognizes the printer on the network/wireless and allows me to install using the appropriate driver etc. I can print fine for a little while. If i turn off the computer or it goes to sleep, somehow, the printer goes "offline" and I'm unable to print. I'm having to uninstall & re-install the printer each time this happens. It's as if my computer is not recognizing that it's still communicating with a printer once it's gone to sleep or restarted. Such a pain.
BTW - my home desktop computer (also hp) is hooked to the printer and never goes offline. It probably doesn't have this issue b/c the desktop isn't having to connect wirelessly via the router.
Advice??

There are several updates on this page. You did not state it but I assume you are using WIn7 64-bit.
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I am employed by HP

Similar Messages

HP OfficeJet Pro 8610 Keeps Going Offline

I have been using my HP OfficeJet Pro 8610 wireless all-in-one printer for about 2 weeks successfully, but all of the sudden the printer shows as 'Offline' all the time and I cannot fix it. I have set the IP address to static and tried rebooting the printer & router, but nothing works. I can see this is an issue lots of users have, and it is very frustrating. I would appreciate help with the issue or in the worst case be shipped a cable to connect the printer to my laptop so I can work around the terrible wireless issues.

Hello @eliz90 , and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing connectivity issues. I would like to help!
I would recommend powering down your computer. Once the computer is down, select Setup on the front panel of the printer, and select Network. In the network menu, select Restore Network Defaults.
Once the defaults have been restored, disconnect the power cord from the printer and the power outlet, and remove the power from your router for 60 seconds.
After 60 seconds, plug the router back in. Once the router has begun broadcasting, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
After the printer is on, run the wireless setup.
I'd also suggest this document:
Wireless printing center Troubleshooting Issues
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP Officejet Pro 8500 A909g goes offline all the time

My husband's laptop shows the printer as being off, but it isn't. It's on. He needs to print desperately! He is using Windows 7.
I am able to print on that printer with MY laptop, however, which tells me it's something funky on his end. But what? I have no idea and he is about to pull his hair out.
Any help/ideas/suggestions will be appreciated.
This question was solved.
View Solution.

After digging around the forums for a bit, I did find a bit of help on a similar post. Going into the Control Panel, Printers, right-clicking on the printer in question, and then clicking on Properties, I clicked on Port and asked my husband what it showed for him on his computer. His showed a different port. I said, "Do you see one that says this?" which right now I don't remember, but he said 'yes' and I asked him to change it. He did, and then he tried to print his document, and voila! Yippee! He'll change it also on his notebook.

HP Officejet Pro L7590 goes "offline" from my HP Pavilion laptop

My network printer (HP Officejet Pro L7590) goes "offline" from my HP Pavilion laptop often. I have to uninstall it and reinstall it in order to print again. It doesn't happen all of the time but about 90% of the time.
Documents will stay in queue but not print. I can't uninstall it completely without deleting any documents in queue. It's so frustrating!!
How do it get it back online without having to go through this? Do i need to reinstall a printer driver or update it? How can I tell if I need to do that?

There are several updates on this page. You did not state it but I assume you are using WIn7 64-bit.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Unable to install Officejet Pro L7590 print driver in Windows 8.1

I have lost days of time trying to get my OfficeJet Pro L7590 to print properly and otherwise operate in a stable manner. My computer is a new Dell XPS8700 running Windows 8, upgraded to Windows 8.1 via the "Store" app after purchase. My problems started soon after the 8.1 update.
The primary problem symptom is the printing of about a half page of text fine, then the printer spits the page out and prints several more pages of mostly blank paper with random symbols around a top or side edge. This occurs regardless of the program doing the printing, i.e., MS Word, Excel, Acrobat, etc.
I have run the Printing Doctor program many times which doesn't fix anything, despite its claims to the contrary (more below).
I have been on this forum many times and tried multiple instances of uninstall/reinstall without success. The HP Installer may make it through the whole installation process but unstable performance of the printer is the outcome. Uninstalling the printer software using HP's uninstaller ALWAYS crashes before it can finish uninstalling. I get a message of "HP Installer Uninstaller has stopped working". I would attach a screenshot here but I does not seem an option in this window.
I have run multiple versions of HP's scrubber programs which also crash by level 2 with same message. I still ran L4 regardless but that crashes, too. That's the constant of every uninstallation or scrubbing effort using HP's programs: a crash without an error message given beyond the "HP Installer Uninstaller has stopped working".
I run the Printer/Scanner Doctor tool when the software was malfunctioning and it always finds a Print Spooler problem, "fixes" it but the problem remains. This posting is coming after the "Doctor" tool told me to uninstall the program. HP's uninstaller crashed, as usual, but the I was told to use Windows Add/Remove programs to finish the job. I did. I have not tried to install the program again and am becoming close to 'Refreshing' my entire Windows program, which will require reinstalling and updating Windows and every program I use - which will take days. I hope to avoid that step.
Dell's hardware analysis utility tells me everything hardware is great!
I truly believe HP's software IS THE PROBLEM and would love to figure this out. The printer has always worked great - until the Windows 8.1 update. The scanner will work fine (usually) after I reinstall the software. I used the printer before on my prior computer running Windows 7 with no trouble.
Going into today's crash info, via Event Viewer, I have this message from the error log:
Application 'C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe' (pid 3960) cannot be restarted - Application SID does not match Conductor SID..
And this error occurred just after:
Faulting application name: svchost.exe, version: 6.3.9600.16384, time stamp: 0x5215dfe3
Faulting module name: combase.dll, version: 6.3.9600.17031, time stamp: 0x53087867
Exception code: 0xc0000005
Fault offset: 0x0000000000005fc4
Faulting process id: 0x1284
Faulting application start time: 0x01cfe34585c8f1c4
Faulting application path: C:\WINDOWS\system32\svchost.exe
Faulting module path: C:\WINDOWS\SYSTEM32\combase.dll
Report Id: a118ba71-4ff5-11e4-bea6-34238711e0a0
Faulting package full name:
Faulting package-relative application ID:
There was an earlier - about 30 minutes earlier - warning saying:
The application (HP Solution Center, from vendor Hewlett-Packard) has the following problem: To function properly, HP Solution Center must be reinstalled after you upgrade Windows.
I have reinstalled it many times. I have used HP's installation & uninstallation utilities, including the Installation failure utility, none of which install the program properly, CERTAINLY not well enough that I can EVER uninstall it without a crashed uninstallation per description above...
I think I have reviewed and tried every "canned" HP quick solution, and not so quick solution, on this forum.
Comments?
Richard_L

Added Info for original posting:
Windows 8.1 64 bit OS. Dell box shipped with Windows 8 and upgraded to 8.1 via the Windows store. As stated in original post, computer is Dell XPS 8700, I7 cpu with 16 gbs of RAM.
Happy to answer any more specific questions.
Richard

HP Device Not Found Error when trying to print or scan wireless- HP Officejet Pro L7590

Have had HP Officejet Pro L7590 All-In-One Printer for years. Always worked fine and I had no issues printing via wireless connection. Several months ago.. Possibly after a Windows 8 update. From Windows 8 to Windows 8.1 I have not been able to use the printers wireless feature. When I try to print or scan it shows the printer as offline. Also get an error message that tells me "HP Imaging device is not found". I can still print when connected to USB. Cannot scan or use features of the HP software suite. I have tried several times to correct. Reloading the software and drivers several times, but no success. I just tried again and was able to print the test page wireless, so got all excited and thought I fixed it. Then tried to print something and got the same error message I have seen in the past. I have talked to certain supports saying that it may be a firewall setting within Windows. Any other suggestions? Thanks

Hi @rfjones002,
Welcome to the HP Support Forums! I see you are not able to print or scan wirelessly to your HP Officejet L7590 and your computer running the Windows 8.1 Operating system. You get a 'Printer offline' or 'HP Imaging device not found' errors.
I would like you to start with the steps listed below:
Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box, type %temp%
Delete all files and folders from the temp folder. Choose skip if any pop ups appear saying any of the files could not be deleted
Uninstall the software again - Uninstall the Printer Software Instructions
When the uninstall has completed restart the computer
Follow these steps to reset the registry settings and options for Windows Installer.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type
msiexec /unregister
and then click OK.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type
msiexec /regserver
and then click OK
*Note: there is a space between the c and the /
If you have any difficulty with this step, please use this link to perform it another way. Restarting Windows Installer
Run Disk cleanup from Accessories\ System Tool < How to Delete files using Disk Cleanup
Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayerflashplayer/downloads.html
Perform a clean boot > How to perform a clean boot in Windows
Download the following SP40669 File Download - if this does not download and or install please proceed to the next step.
Turn off the Real-Time Scanning and Firewalls; The image below is a McAfee example, if you have a different antivirus program and need help disabling Real-Time Scanning and Firewalls let me know.
- Image source
Now you can go ahead and download and install the software here >
HP Officejet Pro Full Feature Software and Driver
If you are unable to print a test page, please run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know if this was successful! I will watch for your reply.
Thank you,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP Officejet Pro 8610 (Network)' is offline every morning

I am running Windows 8. I use IE 11 and Chrome on occasion. Every morning I have trouble "waking up" my printer. I get "HP Officejet Pro 8610 (Network)' is offline". Sometimes turning the printer on and off resets it but today nothing seems to work. I even updated drivers. The rest of my network (excluding printer usage) is working fine. I have not been on a public network so that is not an issue nor has anyone else in our household. I need to correct this every morning problem. Really, any time the printer goes to sleep I have this issue. I'm unsure if I can stop it from going to sleep or not since I can't even see it from any of our computers. Someone please help. I've been dealing with this about a month. I had previously purchased an Epson printer similar and it now sits in a box in my office because of similiar annoying issues. I previously had HP all-in-ones for about 15 years with no problems. This one is starting to make me wonder about the declining quality of HP printers. Please help as soon as possible. My son has a paper due Tuesday and can't print it. Thanks

Hello , Welcome to the HP Forums! I understand your Officejet 8610 is offline every morning and it seems like this printer has trouble waking up. I will do my best to assist you! Please follow this entire HP document on What is Sleep Mode? You can try updating the firmware, which should help, since your printer is losing wireless connection when it goes to sleep: 1) Press the right arrow on your printer2) Press Setup (Wrench)3) Press Web Services4) Press Printer update and check for update now Make sure this printer is plugged into a direct wall, not a surge protector. I just want to see if this makes a difference. Another option you have is setting up schedule on and off. This will help with the sleep mode, as you will determine what time you would like this printer to turn and off. Note-If you decided to go down this route, if you receive faxes all the time, schedule on/off might not be a good idea. If you set a time frame when this printer is supposed to turn off, then you will not receive a fax. Also, if ePrint is enabled, this feature will not work. 1) Press the setup menu (Wrench)2) Press power management3) Press Schedule On Yes and set the time frame4) Press Schedule Off Yes and set the time frame I just want to make sure that your printer isn't going offline because of your router, not by the sleep mode. Just in case, I will provide an HP document on Printer Does Not Maintain Wireless Connection. This will allow you to set a static IP address. Please post your results, as I will be looking forward to hearing from you. Have a great night!

Problems with installing HP OfficeJet Pro L7590 driver All-in-One

Hello HP team.
Having problem with installing driver for HP Officejet pro L7590.
Starting the process the process bar goes to the end 100% and then disappear.
After that nothing happens.
Rebooting doesn't help.
Windows 7-64

Thanks for getting back to me!
Lets try some more steps:
Uninstall, level 3 for HP PC or level 4 for non-HP PC.
1. Click Start and type %temp% in the run field and click OK.
2. Look for, and open the folder starting with 7z (Example: 7zS2356) (if there is more than one 7z folder, try the most recent one)
3. Open folder Util
4. Open folder CCC
5. Run the uninstall_ L4.bat for a non-HP PC or run the Uninstall_L3.bat for a HP PC
6. When the uninstall has completed restart the computer
Try to install again using the HP Printer Install Wizard for Windows
Let me know how this goes please
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Hp officejet pro l7590 windows 7 32-bit install fails

I have downloaded the HP Officejet Pro Full Feature Software and Driver for windows 7 (32-bit) for my Officejet Pro L7590 connected by USB cable to my computer. I right-click on the downloaded software and select "Run as Administrator". The installation hangs at step 7 of 8 and then shows me that the L7590 printer driver failed to install. When I look in my "Printers And Devices" I see the HP L7590, but right-clicking on it only shows scanner functions (no printer options). And no option to remove printer.
I have tried uninstalling the HP Software and reinstalling the HP Officejet Pro Full Feature Software and Driver as well I have tried installing the HP Officejet Pro Basic Print and Scan Driver from HP, all with the same failed results.
The only way I am able to use the printer is to uninstall all HP software and simply plug the USB cable to my computer. Then a printer driver is loaded and I can print. The problem is that I do not get the "Solution Center" functionality which I need for scanning.
Any help is greatly appreciated!
Thanks,
Lou

Just so we get off on the right foot, I am going to have you run through the un-instillation and re-installation of the printer again, but in a thorough and managed way. I would like to ask for information's sake if the PC you are using is a HP computer or another manufacturer. This may be useful in future steps if they are necessary. We will want to remove the PnP drivers (the ones that automatically loaded) as well.
First if you use a USB cord, make sure to remove it. Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer.
In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it.
Then follow this link to download the full feature software and drivers for the printer:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=3643...
Install that and let me know the result!
Have a great day!

Hp officejet pro L7590 all-in-one printers - 'door open' message

We have a 1 and 1/2 year old HP Officejet Pro L7590 all-in-one . "Door Open" message would not go away even if all the doors are intact, or after we shut it down and turn it back on after 60 seconds. We could not print, fax nor copy. We talked to HP customer service which no longer support this series. How can we bring our printer back to work?

There are at least three interlock switches that can cause this error. One is on the door that covers the ink cartridges, one is on the top lid (covering the "guts" of the printer) you lift up to service the printheads and the third is on the back duplexer; if you don't have a duplexer, there should be a cover in place. You'll need to check all three to be sure they're in working order.
I know the door covering the ink cartridges has a tendency to break off the little tab that keeps the door closed so that would be the first one I'd check. The top lid that covers the "guts" of the printer also has a small tab that goes into a hole that activates an interlock switch. If that tab is broken off, the switch does not get closed, giving you the error message you see. I've seen this broken off also, usually from closing the cover when misaligned with the receiving hole. If this one is missing, you can ball up a small piece of paper and shove it in the hole to activate the interlock switch.
The 7590 is a great printer. Much better built than the newer models and cheap to operate, IMO. Hope you can get it working again.

Officejet Pro L7590 - disconnected message

After reinstalling the drivers and checking for updates, which are current, I'm still haveing problems printing from my CAD program Vectorworks Fundamentals. When I send a document to print the system hangs on "spooling". I can delete the file only after shutting down the CAD software. All other programs print fine. I've contacted the software company and they are at a loss. I have a Photosmart C310 connected to the same computer and I can print without issues. I'm running Windows 7 - just recently installed - and all updates are current. Also, the CAD service packs are up to date. What is mysterious is that in the HP solutions program it shows that the L7500 series printer is disconnected. I was getting this message frequently when running Win XP too but had no issues with printing from any program. I open the printer toolbox and it says "the computer is unable to establish a two-way communication with the device". Just to test, I can go to a program, say Excel, and then print a document without issue. Then going back to CAD, trying to print causes the printer to hang on spooling again.
I've shut the computer and printer down, unplugged the printer and restarted, still the same situation.
I did not have this problem running XP. My only way to print a CAD document now is to save as a PDF and then print from there which it does fine - even though HP Solutions says the printer is disconnected.
Any solution would be appreciated. What is this scrubber that I saw on another trouble shooting posting?

Hi casemarte,
Welcome to the HP Forums! I see that you are getting a disconnect message with your HP Officejet pro L7590. I am happy to help you with this connection issue! I have a few questions for you:
How is the printer connected? Wireless, Ethernet, or USB?
Can you make copies with the printer?
Is the power cable plugged into a surge protector or directly to the wall outlet? Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, please try our HP Print and Scan Doctor, and let me know what happens. Hope to hear from you, and have a nice day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Officejet pro L7590 software/machine install procedure test

Just going to list a procedure I used to hook up an Officejet pro L7590 to my windows 7computer.
I need someone to try this out and tell me if it worked for them ( it worked for both of my computers ).
1...
- uninstall the printer if installed and use the HP unistall to remove the software.
- Reboot to complete the uninstall.
2...
- Download and install CCleaner and run it to repair registry issues.
3...
- Download and run "Windows Installer cleanup utility"
- "If you have the program installed, open it in Start - All Programs - Windows Install Cleanup. It then opens up and you should see a list of many program name. Please have a look there if you find the following entries "32/64 bit HP Cio installer", "bpd_scan", "scan". If you find this, please select the program and press the "remove"."
- Restart computer.
4...
- Search the computer C drive program files for the folder HP, look inside and if it has the folders marked CIO, Digital Imaging and software updater, then go back to the HP folder and delete it.
5...
- Load newest version of HP software
- at the review installation options box - click on "select software" then uncheck everything except for the top two and OCR then click on OK then Next.
- When the connect device now window opens check the box that says "unable to connect now" and hit next and then look for the install shortcut on desktop and make sure its checked then hit finish.
6...
- Restart computer
7...
- Use the desktop HP short cut "install new device".
- use USB connect and hit next
- When connect device now appears use the "connect using USB cable"
-Hit finish button
- Cancel the register product now window.
- Cancel the registration now window
-at the end of device install use "print test page" to confiem install
- NOW install more software using the button that says " More software "
-then press the "more" button and select the "Solutions center software "
-Click finish and exit.
8...
- Double click the HP Solutions desktop shortcut and test your new capabilities.
Please respond to tell me how it worked out ???
Thank you for testing.

Hi rvanwaning
You can use the cd or download the drivers and then plug the printer in when prompted to install the printer software. Here is a document for the different ways to install the printer.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02282602&tmp_task=useCategory&cc=us&dlc=en&lang...
I have included the drivers link for you to download.
Win7 32 bit drivers.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-79356-2&cc=us&dlc=en&lc=en&...
Win7 64 bit drivers.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-79356-2&cc=us&dlc=en&lc=en&...
Hope this helps.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

OfficeJet Pro L7590 - wireless printer issue

Hi,
I have a 2008 OfficeJet Pro L7590 printer. I'm just now trying to get my printer to print wirelessly and I'm having multiple issues. I lost the disk for installation, but downloaded the installation via hp.com/support
After installing it, I tried to connect it wireslessly. On the final step, it says "
Unable to communicate with your printer. Not all diagnostic tests could be performed. Check cable connections and then retry."
I've checked all my cords and everything and they are plugged in correctly! BUT here's the thing. When I go to my start menu, and click control pannel → network and then click on a tab, such as "Network and Sharing Center, Connect to a Netowk, or set up a connection or nework. The window absolutely freezes and I'm not able to click on it at all. Also, I don't see a wireless conection icon on the bottom bar, right corner. (not sure what that's called) All i see are two computer screens and a red X ontop of them (icon)
I really need to connect my printer wirelessly, so I can use my phone, ipads and ipod touches! Please help. I've spent so many hours trying to figure this out!
HP doesn't offer me anymore help because it's out of warrenty

Hello iAliciaa.
I understand you are trying to installing your Officejet L7590 and you are receiving a message indicating "unable to communicate
with your printer". Are you connecting this printer Ethernet or wireless?
Please follow this entire HP document if you are connecting your printer using an Ethernet connection: Printer Is Not Found During Installation.
I understand completely what you are talking about, but could you verify what type of Operating System you have?
Click on this website to find out: Windows.
Look forward to hear from you.
Ashley
I worked on behalf of HP.

HP Officejet Pro L7590 and Mac Yosemite 10.10 printing software

I just upgraded my Mac to a mew 2014 MacBook Pro with Retina and Yosemite 10.10.1.
I want to install my old HP Officejet Pro L7590. I have the printer connected by network cable to my Comcast network hub. There is a stable connection on both ends (lights are on). What software do I download to install the printer? Is it not available for Yosemite yet? Where is it located? I'm assuming its not available for Yosemite yet? I don't have the original software. Thanks.
This question was solved.
View Solution.

Hi @rustyblue,
Welcome to the HP Forums!
Currently there are no full feature software and drivers directly through HP for Mac OS X 10.10 for this particular printer model. However, after some searching I found this driver directly through Apple. HP Printer Drivers v3.0 for OS X.
If you need help with scanning without HP software, please see this post, Re: iMac OS X 10.9.3 Scan to iMac Driver for HP OfficeJet Pro 8500A A910a does not seem to exist, by my colleague @Sunshyn2005. Even though this post is for Mac OS X 10.9.3 and a different printer, these steps will work for your printer on 10.10 as well.
Hope this helps you get up and running, please let me know if you have any further issues!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

HP Officejet Pro L7590 won't print correctly after it sits a few days Windows Vista USB connection

I have a HP Officejet Pro L7590 All In One. It all of a sudden will not print correctly after it sits a few days. I purchased a new black/yellow printhead recently and it did print well for about a week. If it sits a few days, it acts up again. All I have to do to fix it is take out the yellow/black printhead clean with sterile water on a q tip the printhead, put it back in, and walla it prints again until the next time I want to use the printer, and the same thing again. Today I printed out some pictures after not using the printer for 5 days, the pics had large vertical stripes in them, the stripes have colors in them. I cleaned the printhead and it worked perfectly. Any ideas. I have replaced the black cartride, and the yellow recently.
Thanks for any help

Rocky8,
This is a little outside our area of printing, but I'll try and help you the best I can. My question for you is the printer showing up under the USB menu in Parallels. If it's not showing up then you need to determine why the USB connection isn't showing up in your Parallels USB menu. This could be a couple of issues, but the one that I think might be happening is the version of the USB port your using. Can you verify that you're not connecting the printer via a USB 3.0 port. Try plugging into one of your other USB ports to see if the printer will show up in the parallels USB menu.
BT
Working for HP and here to help!

Officejet pro L7590 always goes offline on my hp pavilion

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