Offline Backup failed : ORA-00704, ORA-00604, ORA-01089 Errors

Hi Guys
I am facing issues with Offline backup in Production system.
I had Scheduled the offline backup for sunday evening, but monday morning i found prodution box, was down and i killed the netbackup Process.
checked Oracle was up.
Just started SAP and system start running fine.
Then found that backup (offline backup) was never started.
Found following errors in alert_<sid>.log and in *.trc files:
ORA-00704: bootstrap process failure
ORA-00604: error occurred at recursive SQL level 1
ORA-01089: immediate shutdown in progress - no operations are permitted
Oracle 9.2.0.7
Windows 2000
Can you guide me on this, as this has happened second time ?
Regards

Your database was trying to shut down, but in was hanging for some reason.
not much can be done, you are using Oracle 9207, try with 9208
you ware on an unsupported Windows 2000 version.

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