OIM 11g - User Not enabled After the job "enable user after start date"

Hi,
I have a future hired user in OIM whose start date is set in OIM. The status of the user in OIM is 'Disabled Until Start Date'.
After the start date has passed and the scheduled job 'enable user after start date' is run, I see that the user is still in the status 'Disabled Until Start Date'. I re-run the scheduled job 'enable user after start date', this time manually, still the state of the user remains unchanged.
Please help in troubleshooting as to find out the root cause of the issue and a workaround/solution, if possible.
This issue is intermittent and has happened with quite a number of user. Any pointer would be helpful.
Regards,
Sudipto S.

I agree with Nayan.
One alternative approach can be to write your own custom scheduler which can overcome the limitation of OOTB scheduled job 'enable user after start date'. Let the OOTB job get executed first. After it, your custom scheduler should fire a simple SQL Query:
SELECT USR_KEY, USR_STATUS FROM USR WHERE (USR_START_DATE > SYSDATE -1) AND USR_STATUS='Disabled Until Start Date';
//Means those users who are supposed to get enabled today and are still not yet enabled and are in 'Disabled Until Start Date'. May be 2-3 user keys at max will come...
As you said it happens only intermittently and not for all users... So, let the OOTB scheduled job take care of most of such users... And after it has finished, if any user still remains in 'Disabled Until Start Date', your custom scheduler should enable it via using tcUserOperationsIntf.enableUser(userKey);
Using API is always better than database update... Because APIs trigger downstream provisioning workflows as well and not just updates OIM Database...
Keeping your constraints in mind, I think it is the correct answer.

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