Ok I got my computer worked on so I had to reinstall itunes now everything is gone on my itunes and it won't let me sync my ipod not sure what to do

Ok I got my computer worked on to remove viruses so I had to reinstal itunes now everythings gone from my itunes tried to sync my ipod it won't sync my music ,apps, or pictures back to itunes it says an ipod should only be synced with one itunes library and im supposed to have only one it gives me a choice to erase  and sync or tranfer purchases so I click tranfer purchases so I get a error message itunes was unable to load class information from sync services Reconnect or try later I am not sure what to do.

- Transfer iTunes purchases to the computer by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- For other music you need a third-party program like one of those discussed here:
Copy music from Ipod to new computer...: Apple Support Communities
- After all the stuff is on your computer, connect the iPod to yur computer and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up.
- Restore the iPod from that backup.

Similar Messages

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    I'm also having a music issue.  When my phone is attached to the computer (mac running 10.6.8) it looks like my music is there but its gray and I can't play anything.  I've tried to delete it and it won't let me but it does not show up on my phone.

    By the way, I have tried shutting of the display switching in the power settings.  That was basically the only real answer I found anywhere.  It didn't work.

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    Will Image capture (in your applications foldr) see them and bring to disk? If so then once they are safely off the memory card and on disk use the camera's format command to reformat the memory card
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  • I updated my IPad and now I can't download any apps and it won't let me log onto iTunes , I have the same account I use on my iPhone which is synced and that works fine

    Wanting some help , since I updated my IPad I can no longer download apps or movies on my iPad , it won't even let me sign I. .
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    Hello there, Gwald.
    The following Knowledge Base article offers some great recommendations for troubleshooting your issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Specific to iPad are the following:
    Troubleshoot issues on an iPhone, iPad, or iPod touch
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    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
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    Thanks for reaching out to Apple Support Communities.
    Cheers,
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  • My computer will not let me sync my ipod touch

    I just purchased a new computer about three months ago with windows 7 ultimate.  I downloaded itunes and it works fine, but it won't let me sync my ipod.  It comes up fine at first but either while it says it is being verified or while it is syncing my itunes freezes.  I can't sync any of my songs.  My ipod touch is a 1st gen 16 gb and it works just fine with other computers (it isn't jailbroken either).  I tried using alternative software to upload music onto my ipod, but the same thing happens! My itunes does work with my old ipod nano though.. Do I have a bad driver or something? What is wrong?

    Two things:
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    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    - If you still have a problem after restoring the iPod to factory defaults/new iPod you likely have a hardware problem. An appointment at the Genius Bar of an Apple store is then in order.

  • I just got my computer working again after 6 months of being without it, and now iTunes is saying it is not authorizable? How do I fix this?

    I just got my computer working again after six months of it being down. I have had it for almost five years and it has been synced with my iPhone as well. I'm trying to re-sync it now but it won't transfer purchases I've made from iTunes on my iPhone and wants me to authorize my computer. I try, and then it tells me my account is already on 5 computers (it is NOT) and that this computer cannot be authorized. HOW do I fix this???

    Log in to iTunes,  go to "view your account info" on the itunes store,  deauthorise all five, (Please Note: this can only be done Once every 12 months)  and then re-authorize your current Computers one at a time.
    Authorise / Deauthorise About
    http://support.apple.com/kb/HT1420

  • Hi, I need help my computer is not starting up at all, nothing happening when I press the button on/off. The battery charger is working as using it for another laptop. Not sure what to do. Anyone have any idea? many thanks

    Hi, I need help my computer is not starting up at all, nothing happening when I press the button on/off. The battery charger is working as using it for another laptop. Not sure what to do. Anyone have any idea? many thanks

    You could try a SMC reset:
    http://support.apple.com/kb/HT3964
    If no change, do what Allan advises.
    Caio.

  • I had my ipod registered on a computer but that computer died and I got a new one and it wont let me sync my ipod onto itunes...what do I do?

    I had my ipod registered on a computer but that computer died and I got a new one and it wont let me sync my ipod onto itunes...what do I do?

    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • I can't download Mavericks. I have 10.7.5 OS. I had my computer worked on and now iPhoto is gone and it won't let me re-download it until I have 10.9 or higher. PLEASE HELP

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  • Just got new hard drive installed from apple and my old password doesn't work and it won't let me change it

    just got new hard drive installed from apple and my old password doesn't work and it won't let me change it.cant install anything ,pls help,thx

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  • HT1688 My Iphone reads "Could not activate iphone" My computer doesn't give the option to restore it. I am not sure what carrier it is for, either.

    I recently bought an Iphone off a woman at work. She had just bought it for her daughter to listen to music on and play games. She said it was showing the "connect to itunes" symbol. When i got it, i hooked it to my computer and Itunes just tells me the phone cant be activated. Itunes doesn't give me an option to restore the phone. I'm not sure what the carrier is for the phone, but there isn't a slot for a sim card. How can i restore this phone?

    If the iPhone does not include a SIM card slot, this means the iPhone is a Verizon phone.
    Not sure how the daughter of this woman you work with was able to use the iPhone just to play music and games without activating the iPhone with Verizon - if the iPhone was purchased new. None of a new iPhone functions work without activating the iPhone with cellular service. And if purchased new, that was one expensive iPod Touch for her daughter to use if the iPhone was purchased without a contract or the contract was cancelled paying Verizon's early contract termination fee.
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  • Since iOS 7.1 my phone won't turn on and is asking me to connect to iTunes. I connect to itunes and it says it needs to be restored. Not sure why. I try to restore it and then it says something went wrong and it won't work. So I've been without my phone

    Since iOS 7.1 my phone won't turn on and is asking me to connect to iTunes. I connect to itunes and it says it needs to be restored. Not sure why. I try to restore it and then it says something went wrong and it won't work. So I've been without my phone for a couple days now. It gives me error code (29). The phone almost reboots and then 3/4 of the way through it gives me the error message.

    If using windows...
    Temporarily disable your firewall and antivirus software and try again...
    http://support.apple.com/kb/TS1379
    See iTunes Connection Issues here...
    iTunes for Windows: Troubleshooting security software issues
    NOTE:
    Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
    iTunes free download from www.itunes.com/download

  • My iPod Classic is seen by Windows but not by iTunes.  I have reset it, gone to disk mode and it won't show up in iTunes.  There appears to be music on it in a file called MUSICSAVE.  How can I get this to work with iTunes again?

    My iPod Classic is seen by Windows but not by iTunes.  I have reset it, gone to disk mode and it won't show up in iTunes.  There appears to be music on it in a file called MUSICSAVE.  How can I get this to work with iTunes again?

    1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
    2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
    3. Check the USB cable
    4 Verify that Apple Mobile Device Support is installed
    5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
    6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
    7. Check for third-party software conflicts.
    <Link Edited By Host>

  • I have a new laptop so I download again iTunes...the problem here is that I just got a cd and I tried to put it on my iPod and it won't let me, how can I fix this?

    I have a new laptop so I download again iTunes...the problem here is that I just got a cd and I tried to put it on my iPod and it won't let me, how can I fix this?

    The iPod sees the new computer as a new iTunes library. You can only sync with one iTunes library.  However, you can manage music among disfferent computers.  See:
    Using iPhone, iPad, or iPod with multiple computers

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