On apple tv you can sign in to mobileme account but it wont allow me to, it says mobileme account could not be found. please help??
on apple tv you can sign in to mobileme account but it wont allow me to, it says mobileme account could not be found. please help??
OK - I am trying to be rude either, just very frustrated.
I hope the OP is not put off and for her benefit I will post this.
If you are looking for galleries and have an otherwise functioning ATV2 read no further.
If you are trying to get your unit to work because:
1) You have selected to send feedback to Apple and then wanted to key in your mobile me address and failed, or
2) Tried to set the iTunes store by using your me address, because they are the same, or
3) You are trying to set up home sharing using your mobile me address
then as part of the set up process you will, having keyed in your .me address and password, have got the message that your mobile me account can not be found.
If you look under the general section, you have the option to set time zone. If this shows Cupertino and you have selected either "automatic time setting" or keyed in another town not on Pacific ST and you are not in Cupertino then date and time have not set.
You can unplug the unit and leave for a few minutes, you can select to reset and restore. You can check that your router allows access to the necessary ports (typically 53, 80, 123, 443, 3689 and UDP 5353).
If your Apple TV on reset and opening the ports, still hangs at "setting date and time," then you are one of a group of people being blocked access for some reason that is not being shared openly - other than my comment above about server issues at Apple's end. This is not malicious but just repeating information posted on this and other fora. I can not confirm or deny, but when every other option has been discounted then only certain solutions remain.
I wish you luck in getting your ATV to work as it should.
PS I don't think cables are an issue here as you obviously are seeing something on the screen to see that you can't log in.
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