On line ordering
What's up with this? I tried to do an order online to upgrade one of my stb's and it wont let me. It says to call which of course on the weekend you can't order because they are closed.
Patience. Check best buy's facebook and twitter for any updates. Right now the official BB statement is: Catch a few ZZZs and have the coffee brewing early! We'll post on Facebook & Twitter when the Online Black Friday sale begins
Crystal
Superuser
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While I used to be a Best Buy Employee, I no longer have any affiliation with Best Buy.
My opinions do not in any way shape or form represent Best Buy's Official decisions.
Similar Messages
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BT Phone Line Order – 9 months of total failure – ...
I've been trying to get a phone line and internet connection from BT installed into a London flat since the 07th of January 2012.
This email/letter does not contain every contact with BT in the last 9 months – as I have not kept records of all the dozens and dozens and dozens of calls, texts, and emails but it is a good enough list to show the general theme of total failure from BT in all aspects of both technical and customer service.
(I have re-written this and removed my 5 or so BT account numbers, the various fault numbers, the dozens of VOL numbers and removed any surnames of people in it in the hope that this will get posted.)
07 Jan 2012
Place first order for phone and internet. BT.com reference: <removed for forum post>.
You can only do Mon to Fri installs. My next day available day off work is 19 Mar 2012 so the line engineer’s appointment is made. 8am to 1pm. I am self-employed and it is not easy to take time off work. In fact it costs me money every time I have to take time off work.
19 Mar 2012
The phone line engineer is late. Arrives after 1pm. He looks at job and says he can't do anything. It needs a new line installed even though there is already a line installed? New line involves a cherry picker and another visit by the line engineer. More time off work. New phone is line installed into flat.
27th Mar 2012
I am informed that the new phone line does not work. Order is cancelled? I get no details on what the problem is and why I can't get a line or what to do next. I have no phone at home so I’ve not tried to use the line; yet BT has already cancelled my Order.
I called ‘BT help; somebody tells me the line is connected to the wrong exchange. I spend lots of time and many calls talking to people in India and I think other parts of the UK. People tell me they are going to call me back and don't. I tried to speak to supervisors in India but nobody returns calls. I’m getting nowhere for weeks and weeks. I give up; it all seems too hard…
7th June, 2012:
Over the internet I place a new order with BT for phone line and internet:
Your order number is: <removed for forum post>. Phone number: <removed for forum post>
6th July:
BT infinity engineer appointment. 8am to 1pm. He is late. After 1pm. He arrives, looks at job and says he can't do anything. He says the phone line does not work.
I inform him the order I placed with BT is for a phone line and internet. He says there is nothing he can do as he does not ‘do’ phone lines. Another day off work. Lost wages, lost time.
No phone & no internet.
Fault is raised:
Date closed: 6 July 2012
Fault/VOL number: VOL012-<removed for forum post>
Open Product affected: Phone fault
Telephone number: <removed for forum post>
Lots of calls to BT. But getting nowhere at all. They tell me there is no fault on the line but will send an engineer that I might have to pay for.
8th July:
Phone line engineer arrives 8am to 1pm. He is on time. He informs me all the existing work is incorrect. They have connected all the equipment to the wrong exchange. It should be the Putney exchange but they have attempted to hook me into the Wandsworth exchange - which won't ever work. Still no phone & no internet. He raises a fault number: LS6 W80 <removed for forum post>
10th July:
9am call from Open Reach engineer. This is not a scheduled appointment. I've had no contact from BT. I am at work. He does not know the problem or the fault number. I give him the fault number and call him back 90 min later. He confirms that I have been connected to the incorrect exchange and cabinet? He can't do anything to fix the problem.
I want somebody to call me with a solution.
I don't want to talk with more people in India who can't help me or even understand the problem. How can this be such a failure?
I use website to email in a letter with the entire listing of existing fault details/number, order numbers etc.
Thank you for your enquiry. We will respond to your enquiry as soon as possible. Please make a note of your enquiry reference number and use it in further correspondence.
Your enquiry reference number: 120710-<removed for forum post>"
One of the issues I am finding is that BT does not link previous faults with new ones, or previous Orders with new ones, or previous Customer Numbers with new ones. Every time I speak to somebody they cannot find any details of the history of these problems so far. BT keep on cancelling my Orders and placing new ones; raising new faults etc. But nothing is linked and when I speak to people for help they can’t see any of the history of the line, faults, address, etc.
19th July, 2012:
I get an email from BT. They have cancelled their own Order again.
Order cancelled. Your order number is: BTCAA6<removed for forum post>
Dear Mr HUNTER, We confirm your broadband order's now cancelled.
23rd July, 2012:
Email from BT as they re-raise a new Order:
Your order number is: VOL012-<removed for forum post>
Check out your account and more about your service
Phone line starts(SL-N)
Phone number: <removed for forum post>
24 Jul 2012 before midnight
Track your order - you'll need order number VOL012-<removed for forum post>.
24 July, 2012:
Email from BT as they re-raise a new Order:
Good news Your order number is: VOL012-<removed for forum post>
Dear Mr. HUNTER, Your phone service is ready for you.
BUT IT IS STILL NOT WORKING..
Sometime around this date BT Priority Help gets involved and lots more phone calls ensue.
27th July, 2012:
After I talk to priority help line and say please don’t waste our time anymore with line engineers that come around and say ‘we can’t do anything’.
BT Priority Help book another engineer visit & we need more time off work again.
The next line engineers visits and he says it is the same problem. He says he can’t do anything. He says it is connected to the wrong exchange. And leaves.
He says his manager will call me. Fault Number: LS6 WPE <removed for forum post>
28th July, 2012:
Call from somebody from BT asking about my street address.
They say the address might not be correct.
29th July, 2012:
Next day call from Franz’s, fault line engineer manager.
He says:
A new order is going in.
Equipment might not be installed in correct place. Correct place should be CAB7 PCB 7 Putney.
Some part of the equipment might still be pointing to Wandsworth.
A new order to the exchange is being place to do it all again.
The address BT has for this flat will not be the problem as it is a new line installed by BT.
I need to wait till Tuesday and see if it works.
A New Order is booked; again.
Monday 30th July, 2012:
I call the priority help line and COMPLAIN again that BT are getting nowhere.
I explain that whatever you have been doing since MARCH 2012 to get this line working HAS NOT WORKED. I repeated what one line engineer told me that it might need to be connected to another exchange. Not WANDSWORTH & NOT PUTNEY but one called PUTNEY/CHISWICK???
I explain to somebody from BT Priority Help Care the days and days and days I have lost trying to get a phone line and internet installed into this flat…
I get a call back 30 min later.
Lady on the phone tells me that all the previous 5 orders have been placed with Wandsworth phone numbers. She has created a new Order, Order number 6, and it is an Order with a PUTNEY EXCHANGE phone number because all the other orders have been for a mix of the wrong exchange and all have used WANDSWORTH EXCHANGE phone numbers – which would stop this working even if the line and equipment was connected to the correct PUTNEY exchange…
1st Aug, 2012:
Text message from BT saying they are having "systems issues trying to correct and update data in the background, and exchange problems".
Monday 6th Aug, 2012:
Voice mail from BT priority care team: Informed "Problems with Engineering and Exchange. They will call back on the 08th of Aug."
14th Aug 201:
Emails arriving saying that your new line is now working.
But it is not.
6pm - ish I am called from BT Sunderland priority help care. Lady does not know the details of the case. She tells me the line should now be working.
I explain there isn’t a dial tone.
She tells me there is an address problem. Probably.
I explain the 8 months of issues I have been having.
She tells me to not get upset. She doesn’t know anything about this case.
She tells me “It can actually take up to 12 months to get a phone connected in London”.
She tells me “that it can be very complex to get a phone connected”.
She tells me there is a long winded email attached to my case. I tell her that the ‘long winded’ email she is reading was written by me in an attempt to show all the problems in the last 8 months IN ONE PLACE – something BT seem incapable of doing.
She tells me I have to wait 10 days until the address team finish their address checking.
I explain to her that the line engineers have told me it is not an address problem.
She tells me there is nothing she can do.
28th Aug
BT priority Care called me. Told me that they are still waiting for results from the Address Team.
29th Aug
BT priority Care called me.
Told me that it is connected to the incorrect exchange now. Wandsworth… The same thing I was told last March.
I got ‘annoyed’ and tried, again, to explain the entire story to the lady on the phone.
She told me she cannot see any records of my orders back to January.
She told me that she didn’t understand what the problem is, and that the records they have shown the line was working in Aug...
I asked her to get her manager to call me.
No manager called me; instead I get a call back from the same lady later in the day. She is trying to help but we are still getting nowhere. BT Priority Care are just trying to do the same things again, that have failed multiple times in the past. They have no solution because they do not know what the problem is?
30th Aug 2012
BT priority Care called me; lady might have been called Sharon? Another lady anyway.
She tells me a new order is going to be placed to get the line connected back to Putney.
I ask to speak to her manager. She says she will call me back.
She calls me back and tells me that her manager Kelly W<removed for forum post> a BT Priority Care Manager Sunderland(maybe?) is going to call me before 6pm. This is the 3rd time I’ve asked to speak to a manager at BT Priority Care. Nobody calls me back.
All I get from BT since March are people trying the same failed thing, again and again.
Now they want to check with the address team. Again.
Now 6 months later after getting it connected to the Putney exchange, they want to put it back to the Wandsworth exchange, where it was originally – and never worked? I question this decision? I ask why this is going to fix the problem if it is the opposite advice to what every line engineer (5 of them) has ever said. I get told that nobody can answer that question.
Friday 31/08/2012
Another set of emails and text tell me I have a new line that is working.
But of course it does not. The phone line is dead. No dial tone.
Phone number is: <removed for forum post>
VOL012-<removed for forum post>
Monday 03/09/2012
All the BT priority care line numbers with the PIN numbers I was given have stopped working.
I can’t make a call to get through to the BT Priority Care Team anymore.
So I phone the normal BT help number…
An automated system tells my phone number is on exchange that is having a high level of faults for the last 2 hours and then it automatically disconnects my help call.
I phone back again and I have to NOT give my phone number for about 4 levels of automated systems to get to speak to a person. This time get through to a person. In India.
I ask for help trying to get put through to the Priority Help Care Centre in the UK. I am informed by somebody in India that all BT Priority Help Centres in the UK have been closed for good – since last Friday. I have to explain, again, the now nine months of trying to get a line connected – to the Indian help desk. I told to wait while she speaks to her supervisor.
I get put through to a different BT Priority Help Centre in the UK. Not Sunderland.
I speak to a man. He says he will email the Sunderland Help Centre and Kelly W<removed for forum post> and get somebody to phone me.
I ask him for advice on what I should do to try to get a phone line connected – after 9 months of trying. He says he will try and escalate it but he does not want to step on other peoples toes?
I ask him to CC in the CEO of BT to the email he is going to send to Kelly W<removed for forum post>. He thinks I am joking….
It is Wednesday night of the 04th of September 2012
Still no call back from Kelly or anybody from the Help care team. This is the 4th time I’ve requested a call back.
And now my PIN numbers for the priority call number have been disabled so I can’t call them.
Of course; why would you expect anything less?
LETTERS OF LATE PAYMENT:
In the last 6 months I’ve got multiple letters from BT telling me I am late in paying for my line service. I get ‘account overdue’ letters even though I prepaid the 12 months line service in advance for a line that has never worked.
SADLY:
There are phone lines in the flats below me, either side of me, and all down this entire street.
There are phone lines all over London. There are phone lines all over the UK.
But sadly not one that works in my flat. I’ve been without a phone or an internet connection since I moved in. 9 months ago.
MARS:
The Americans have flown a Mars Rover, which weighs a ton, from the Earth to Mars, landed it, and driven it around a bit – all on another planet - in the same time BT has failed to install a working phone line into a flat in central London? I wish it was this funny..
GIVEN UP:
So now I give up. My endless frustration at BT’s total lack of anything even close to coordinated fault tracking or anything like co-ordinated customer care service isn’t worth the time or stress any longer. 9 months of stress, lost wages while I’ve waited at home for engineers, and countless hours and hours of my time wasted on hold or speaking to people that can’t help.
YOU SUCK:
BT you are the total pits.
I don’t think you could suck more.
Some of my account numbers have been GB 1084 <removed for forum post>, GB 1099 <removed for forum post>, GB 1038 <removed for forum post>, GB 1105 <removed for forum post>
Dozens of other reference numbers: <removed for forum post>Further onwards (actually downwards or backwards):
I did respond (last week) to the request to contact the forum moderators directly and was told that that they could not help because this is now being referred to Ombudsman.
Thanks for the offer of help anyway.
Two days ago I did receive another letter from BT. Dated after I was told that I would never get another letter from BT asking for payment for something that was never done. "You will never get another bill". I get another bill.
So more, painful, calls to BT in India. Have to explain the entire 9 month situation again. More wasted timed.
Asked to wait while supervisor is contacted.
Told she can't help but I should call this number: 0800 169 4109.
Which I did. But of course that number requires a number and a pin. And they don't give you a pin number. So they have effectively just cut me off.
So I have to start the entire 'call for help about this bill' processes again.
(Don't forget I've been talking to BT now since January 2012. 9 months, coming up to 10 months and I still can't get a working phone line and I still can't stop getting bills for something that has never worked).
Additioanlly on top of getting sent another late payment letter I’ve see no letter regarding the ‘Deadlock’ process between BT and I – as ‘promised’ by BT. I was told, verbally, the letter would go out last Monday. It is still not here. I want to know if the process has began. So I try to get help with that on BT Help Chat.
My goal in the chat below was to:
1. Get help with the Ombudsman process. I wanted to know why I had not received a letter from BT as I was told I was going to on the date I was expecting.
2. Get a phone number to speak to somebody about the Ombudsman process that BT had started.
3. Find out why I am still getting late payment changes for a line that has never worked - in the 9 months since the initial line order was created.
I was not given a number to call for help. Claire, the Help Chat lady, would not give me the number.
I was told I was going to be 'called back,' which I was not happy with as I know from 9 months of past experiences with BT that I will not be called back.
Sadly I was getting very frustrated by the end of the ‘Help Chat’. 9.5 months of tryign to get a phone line working in Central London has left me a little stressed...
Please note that today is the day after the chat transcript below. While Claire was trying to be helpful:
I was not called back. I received no help regarding getting details on what stage the Ombudsman process is at and what I have to do next.
9.5 months now. No phone line. No solution. Lots and lost of endless frustration.
Days and days and days of stress and my own time and hence money wasted. -
Posting multiple tax codes for single line order in MIRO
Hi all ,
I have received a request from my business colleagues to investigate the possibility of posting multiple tax codes against a single line order in MIRO.
This apparently can be a possibility for such things as training.
I have searched a number of forums and tried and tested different ways in my develoment client but am unable to find a solution. admittedly I am no real expert in this area and would be gratefu;lt of any ideas / assistance / etc..HI, There is a possible solution for this scenario.
1. Create 2 tax codes for VAT and SERVICE Tax at 12.5% and 12.36% respectively
2. While posting the Invoice (TRX - FB60) following steps need to be followed.
3. Amount has to be split into two line items
4. Ist Line Item should have the Vat amount + 70000/- and select relevant tax code that was
created for 12.5%
5. Similarly 2nd Line Item should have Service Tax amount + 30000/- and select relevant tax code that
was created for 12.36%.
Hope this would meet your requirement. If the solution is okay, kindly indicate the points.
Regards
K.Sanjai Babu -
Line Order in Purchase Requisition Lines
Hi All,
I noticed that when requisitions are created through 'Requisition Import' Concurrent process, Lines in the requisition are sorted based on Description.
It is not considering the line order in interface table (po_requisitions_interface_all).
Is that the way it works in R12 ?.
Is there any way to change this to, order lines based on 'Interface Source Line Id' column on Interface table.
Thank You,
sandaruwan
Edited by: sandaruwan on Nov 12, 2010 2:31 PM
Edited by: sandaruwan on Nov 12, 2010 2:33 PMYes, it will show you the PO number and the date it was created on the line item of the PR.
1. In ME51N > Layout button > select change layout.
2. Select Purchase Order and Purchase Order Date and move to Display Column.
3. Save layout. -
Well, I just cancelled my on-line order that was to ship on the 13th. After reading post here and reviews in the media I think I will wait until the next generation iPhone. The reports of low volume and other missing phone functions have scared me off for now. Also the lack of Microsoft Exchange support for my work email was a factor.
I am sure Apple will get it right and then I will order again.I was thinking the exact same thing Has your
delivery date been moved up at all since you ordered?
It was originally listed as 2-4 weeks but then set at the 13th. It hasn't change yet, though.. here's hoping.. -
Line Order No doesnt match with Invoice line number
At the line level , the line order no doesnt match with the invocie line number
ie. say for example in a sales order we have 3 lines
1. A
2. B
3. C
where as in transaction at AR level the line no is different
1. B
2. A
3. C
the customer wants in AR also the line no should be same as sales order line nos
Please help us what is the setup where we define the line level numbering in AR.
I have checked the line ordering rules but i am not clearly understanding, if anyone can explain with an example how this no generates witht he setup details it would be greatThis can be done in XSL OR in procedure on the DB side. Performance wise better to do in procedure as mentioned by other use. You can choose to go with DB or XSL approach depending on number of orders you are expecting in a single message. If it is going to be 100s or few thousand messages then keeping it in XSL is not a problem. But if you are planning tens or hundreds of thousands of orders in the same request then better do it in stored procedure.
How do you do in XSL?
1. Put a for each on every unique order no. You can use xsl:Key or xslt:distinct-values() for this.
2. Within for each unique value of order no, use position() function to pass line/order no as 1,2,3... etc. As soon as the loop moves to second iteration for the next unique order no, count will automatically start again from 1,2,3... and so on.
Apart from slightly slower processing time, another drawback from this approach is that the data in the XML you send to DB procedure will be sorted by order numbers. All orders with same number will appear together.
Another problem with this approach is that this will work only within one request, i.e. if the next request contains an order with same no which was already sent in a previous request, for this order the count will again start from 1. So if you want to keep the sequencing maintained across multiple requests, the easiest way to do is in the DB procedure where you can lookup in the table before inserting a new row and insert with next sequence of that order no. -
Items are not getting displayed in Sales Order Lines 'Ordered Item' field
Hi All,
Ordered Item field in Sales Order lines is not getting values When trying to create a Manual Sales Order.
When clicked on Ordered Item LOV, no values are getting displayed.
Thanks,
Chandra.879035 wrote:
Hi,
I was unable to select any item (nothing is getting displayed in Ordered Item field when the LOV is clicked) in Sales Order Lines.
The Sales Order header information i was able to enter & generate the Order Number.
R12.1.3 is the version i am using.
Thanks,
Chandra.Have you done all the required setup in OM??
Like system parameters...Imp one would be Item Validation Organization
Make sure item is also available in the price list which you are using in order
Mahendra -
Billed To:
[email protected]
Surin Nawgrod
224 moo 6 T.Nicom A.Mung
Meuang, Lopburi 15000
THA
Order ID: MJ647N61DH
Receipt Date: 14/01/13
Order Total: $3.98
Billed To: Visa .... 9677
Item
Developer
Type
Unit Price
LINE, Mickey Mouse
Report a Problem
NAVER JAPAN
In App Purchase
$1.99
LINE, Minnie Mouse
Report a Problem
NAVER JAPAN
In App Purchase
$1.99
Order Total:
$3.98
I can use LINE, Minnie Mouse but i can't use LINE, Mickey Mouse , please chack for me. Thank youYou should not leave personal info on a public forum
You are not addressing Apple here at all.
We are all itunes suers just like you -
Cancelled phone line order help please
Where do I start.
I ordered telephone broadband and vision on the 4 october was told it would be installed on 28 october but nothing so rang customer services and was told it had been cancelled and would be reordered and I would recive a phone call on the 29th oct, nothing so rang again saturday morning.
I was put through to 3 different departments and gagain was told it was cancelled and to be told again it would be reordered and I would get a call by monday 1st november.
As you guessed nothing until I emailed customer services got a call saying the samething yet again.
After some more toing and frowing I have a call today telling me I have to re-place the order and was offered to be put through to sales and then cut off. I have spent so much time on my mobile I cant ring back as I have no more credit.
The best thing is on my so called activation date all the relevant equipment was deleverd and my next door nabour ordered there line a week after me and installed brfore me.
Not even a reason given as to why it was cancelled
Im loosing the plot not.
Please can anyone helpHi Slimmy5656,
Thanks for the posts and welcome to the forum. I am sorry for the confusion BT have caused with your order.
I agree with Hamish on this one, please drop us an email so that we check the order to find out what is going on.
Cheers
Sean
BTCare Community Manager
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-) -
Hello,
I have a problem, which I don't know how to solve.
This is my example applet: [http://johnyj.awardspace.com/mgr/2/2.html]
Lines are rendered with wrong order.
For example: look at yellow lines. Both of them are over the red sinus. But one of them should be behind the red sinus.
Also the green lines seem to be at the top - they are always over other lines, but it's wrong.
Any ideas what should I fix it?
If you need, I can give you some source code.
Thank you!The reason was by a Z development
-
Address line ordering problems on iOS devices
I have a bizarre problem on my two iOS devices.
I live in the UK and the region is set correctly to UK. I have an address as follows:
All in "Street" field
Line 1 <return>
Line 2 <return>
Line 3 <return>
City
Postcode
On my iMac and Macbook Pro, this address shows fine
On my iPad Mini and iPhone 6 (both running iOS8) it displays as
Line 2
Line 3
Line 1
City
Postcode
It's driving me nuts! Any ideasHotmail exchange active sync is not working for everyone right now. It is a microsoft problem. To see if you are affected visit the microsoft status page while logged in (if you are not logged in it says everything is fine):
https://status.live.com/detail/hotmail
When I check it it says:
Problem
Hotmail is working for all web users and POP-based accounts. Some mobile device users relying on EAS (Active Sync) may see problems accessing their email, calendar and contacts. We are working to restore their access. Jan 08 1:18 PM
Updates
Fixing the problem is taking longer than we hoped. We'll provide an update by Jan 11 12:00 PM. We apologize for the lengthy interruption in service. Jan 10 12:05 PM -
Schedule lines not covering the total order Quantity
We have an issue with Schedule lines
Order created on 19-02-201
Material =M
Requirement type =KSV
Order Quantity =2500
Delivered Quantity=1700
Schedule Lines
Date Order quantity Confirmed Quantity Delivered Quantity
19-02-2010 801 0
19-03-210 500 0
16-04-2010 500 500 500
14-05-2010 500 0
15-06-2010 0 500 500
15-06-2010 0 500 500
18-06-2010 200 200 200
Item Status
Processing Status
Overall status=Completed
Delivery Status= Fully Delivered
1)Even though we have not delivered the total Order Quantity 2500,Delivery Staus is Fully Delivered Why?
2)Why the system not created SCHEDULE LINES for the remaining Order Quantity 2500-1700=800Check if there are still requirements existing for this order on MD04.
You might also want to check how the availabilty is carried out, whats the replinishment lead time - anything mentioned there. Generally if you take RLT into consideration - then the unfulfilled qty is shown at the end of RLT.
Not too clear at this moment on the dates you have mentioned, bit hard to read.
Am curious too, why this is happening. -
ESYU: R12 - Order를 Booking 하면 Order line의 Tax Classificaiton을 clear 하는 문제
Symptoms
Oracle Order Management - Version: 12.0.1
This problem can occur on any platform.
Tax Classification Code가 Saled Order에 정상적으로 override 되지 못한다.
한번 Order를 저장하면 이 field의 값은 null로 변경된다.
STEPS:
이 issue는 아래 steps에 따라 재현이 가능하다.
1. Order Management responsibility
2. Orders, Returns > Sales Orders
3. Create new order, attempting to overwrite the Tax Classification Code---then recalculate
Tax---saving the order. That field is empty.
Cause
이 issue는 Taxation module의 알려진 limitation 이다.
만일 default Tax Code가 user에 의해 override되고 저장된다면 line은 저장되고 이 후 order가 booked
될 때 line의 Tax Code는 원래의 default 값으로 변경될 것이다.
이 logic은 다음과 같다.
Booking이 되자마자 Scheduling이 발생하며, 여기 Schedule Ship Date와 Tax Date 간의 seeded dependency가
존재한다. 또한 Tax Date와 Tax Code, Tax Exempt Number, Tax Exempt Reason 간의 seed dependency도
있다.
그러므로 Schedule Ship Date가 변경될때면 모든 dependent attributes가 clear 되고 re-default 되게 되므로
user에 의해 초기에 입력된 입력된 값은 잃게 되고 사실상 defaulting으로 제공되는 값이 유효하게 된다.
Solution
이를 해결하기 위해서 user는 Schedule_Ship_Date와 Tax_Date 간의 종속관계를 disable 하기 위해
Defaulting Extension Package(OE_Dependencies_Extn OEXEDEPB.pls)를 이용할 수 있다.
이 예제를 설명한 note가 metalink에 있으며, 이 방법은 order booking 동안 user가 입력한 Tax Code가
clear 되지 않게 한다.
추가로 user가 원하는 것이 order booking시 Tax Code가 null인 경우 error를 발생시키는 것이라면
Order Transaction Type form의 Finance tab의 'Taxable'을 check 한다.
이 경우 이 order는 Tax Code가 없는 경우 book 되는 것을 허락하지 않는다.
Reference
Note 469976.1 -
Create multiple single unit wip jobs for total sales order line qty
Hi all,
I want to know if there's a standard way to create multiple single unit wip jobs from a sales order line which has 2 or more units, i mean...
I have a sales order line with item A with 3 units. If I progress the sales order, a single job is automatically created in WIP with 3 units to be created. What i want is to create 3 jobs with one unit each, all of them linked to the sales line order...
Thanks in advance!
Regards!
Answered.........
Edited by: user604737 on Nov 10, 2010 3:51 PMHi Sandeep
We have similar requirement (SO qty = 3 then 3 WIP jobs should be created). However when planning releases WIP jobs it does not tie back(reserve) the jobs to sales order.
Are you aware of any standard way to do the same??
Regards
Mudit Gupta -
Sales Order header still booked when lines are already closed
Hello all,
Well, im having problems to close a couple of Sales Orders...the lines are already closed but the headers reminds as 'Booked'....I checked the Workflow and one of the SO shows me this error message:
Error Message ORA-00376: file 354 cannot be read at this time ORA-01110: data file 354: '+LIVE_DG/liveclrvenus2/datafile/undotbs1a.801.702318343' ORA-00376: file 354 cannot be read at this time ORA-01110: data file 354: '+LIVE_DG/liveclrvenus2/datafile/undotbs1a.801.702318343'
Error Stack Wf_Event.Dispatch(oracle.apps.wf.notification.send) Wf_Notification.SendSingle(SYSADMIN, OMERROR, OMERROR_MSG, 26-JAN-11, WF_ENGINE.CB) Wf_Notification.Send(SYSADMIN, OMERROR, OMERROR_MSG, 26-JAN-11, WF_ENGINE.CB) Wf_Engine_Util.Notification_Send(OMERROR, WF2835788, 143218, OMERROR:OMERROR_MSG) Wf_Standard.Notify(OMERROR, WF2835788, 143218, RUN) Wf_Engine_Util.Function_Call(WF_STANDARD.NOTIFY, OMERROR, WF2835788, 143218, RUN)
Anyone knows how to fix this......
Regards
Edited by: 843193 on Mar 11, 2011 2:59 PMSee docs "Close Sales Order Headers With No Associated Open Lines, Order Header Workflows Or Order Line Workflows [ID 397565.1]" and "Order Management Suite - Some Datafix Patches and Scripts [ID 398822.1]". They might help. I currently have an SR in on the same situation, although I do not get the same error message you get.
Hope this helps,
Dana-B
Edited by: user9971618 on May 2, 2011 12:21 PM
Edited by: Dana-B on May 2, 2011 12:22 PM
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