On my iMac I upgraded from OSX 10.6 to OSX 10.6.8. Now Photoshop Elements won't connect to my scanne

On my iMac I upgraded from OSX 10.6 to OSX 10.6.8. Now Photoshop Elements 6 will not communicate with my scanner HP Photosmart 209a. I need an HP import module. How do I get one?

You may probably look for it on HP's site. - http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&product=3777182
Thanks
Andaleeb

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Upgraded from 10.3.9 to 10.4.8 and now Logic wont open at all!

Upgraded from 10.3.9 to 10.4.8 and now Logic wont open at all! Im using Logic 7.1 Everything was fine till I upgraded.... Now when I click to open Logic it never gets past the startupscreen, and then I get a message saying "Logic has unuexpectedly quit" and I get an option to either close it or restart it or report it to apple, whatever option I choose freezes Logic and I have to right click it in the dock to end the program because it is not responding. Any help is really appreciated! I have wirk I need to get done! (teaches me to upgrade in the middle of a project... what a rookie mistake!)

Repeat after me...
I will not upgrade in the middle of a project
I will not upgrade in the middle of a project
I will not upgrade in the middle of a project
Especially as big an upgrade as a whole new OS!!
O.K. for starters, have you done the routine maintenance, repairing permissions, etc..?
Have you installed the Pro Application support specifically for Tiger?
Let's start there...

Having upgraded from iPhoto 11 to iPhoto 2.0 (531) it now loads but crashes after a minute or so and none of the buttons work. Can anyone help please.

Having upgraded from iPhoto 11 to iPhoto 2.0 (531) it now loads but crashes after a minute or so and none of the buttons work. Can anyone help please.

Hey Ian
That would be correct. because of the nature of your issue, you may find more information by using another one of Apple's support resources.
Contact Apple Support
https://getsupport.apple.com/GetproductgroupList.action
Thank you for using the Apple Support Community.
-Norm G.

Hi, I was importing pictures into iPhoto from my sd card and suddenly iPhoto quit. Now it just won't open. When I click on the iphoto icon in the dock, nothing happens! Does anyone have a solution to this problem please?

Hi, I was importing pictures into iPhoto from my sd card and suddenly iPhoto quit. Now it just won't open. When I click on the iphoto icon in the dock, nothing happens! Does anyone have a solution to this problem please?

As a test launch iPhoto with the Option key held down and create a new, test library. Import some photos and test to see if the same problem persists. Does it?
If it does then your current library has been damaged and should be repaired: apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start
with Option #4 and then #1 as needed.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT

I transferred my apps from one Mac to a new one and now my Elements won't open Why?

I transferred my apps from one Mac to a new one and now my Elements won't open Why?

You can never, never transfer an installed copy of PSE. PSE is not a tidy package like most mac apps; the installer strews stuff all over your hard drive and neither you nor the migration assistant can ever hope to find all the necessary bits and pieces.
Now you have kind of a mess to clean up. First download and run this:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
It won't seem to do anything, but it's necessary in order for you to be able to successfully manually remove what did get transferred so that you can reinstall PSE.
Then go around and remove all the bits you can find, not only from applications but from your user>library>preferences and especially from hard drive>library>application support. Note that those are two different libraries.
Then you can reinstall PSE from scratch.

Having trouble with international sim. Purchased phone unlocked, no contract from Apple store in Australia. Living in Denmark now and phone won't accept Danish sims. Guys in phone shop say phone is actually locked. Any hints would be welcome.

Purchased phone (3GS) unlocked, outright so no contract from Apple store in Australia.
Living in Denmark now and phone won't accept Danish sims. Guys in phone shop say phone is actually locked and he doesn't understand how it could be if it was supposed to be off contract. Software updates have been done regularly. They think that it shouldn't come up "connect to iTunes" when the Danish sim is installed.
Any hints would be welcome.

Hi Peter
Yes - it was from a proper Apple Store.
I only purchased the unit - no special requests and then went to O2 and hooked up with a scolling monthly sim.
I used that sim for about 6 months and then moved out here. I took on two PAYG sims, one for Qatar and one for UAE but neither are accepted.
When connect to my mbp, the phone screen shows the iphone connect cable and iTunes picks it up. The message then says " must insert original sim to register" My point - the original sim, was completely independant from the phone but I cant get past this point to do anything further.
Any thoughts?

Please help, need to upgrade from 9.2.2 to osx 10.4 Tiger on imac g3 400 dv

Hello, I would greatly appreciate assistance to upgrade my operating system from 9.2.2 to osx 10.4.10. I have gotten the firmware upgrade installed to 4.1.9. Can anyone tell me what else I need to upgrade to have this computer able to install Tiger 10.4, on an imac g3 400 dv slot loading.....
Right now when I try to install the disc 10.4 using the option key at restart, it wont load the install disc. Any help would be appreciated , thank u in advance!!!!!!!

Hi, thank u for responding, my harddrive is 10 gigs, and my memory ram is only 64 megs, I ordered 2 512 mg from 18004memory.com and it didnt work , the computer said there was a memory issue. So I returned the memory back to 18004 memory.com...... I will neve ruse them again , because on their website they stated its guranteed to work and is compliant with imac 400 dv. They stated they will send me another set from another manufacturer, but to return the memory first.....
I know I meet all the requirements for tiger , except for the ram which apple says I need 256 mg,
But I was referring to any firmaware upgrades or bios upgrades or any of those type of programming upgrades to ready it for tiger, I know I installed the 4.19, and went from os 9.0 to its current 9.22, I think that alone was 5 upgrades. I think I might be missing an upgrade or maybe not. I will run the utility u posted and thank u for that.....
Apple told me that I can installl tiger 10.4.10 on this computer.
The install discs I bought on ebay state imac MAC osx install disc one and there is and install disc 2, it says AHT VERSION 3A127, and dated as produced in the year 2007. it colored grey , but doesnt have the black X like someone else posted it should have
Oh and it does open the files in 9.22, it does mount, and it does have folders,
Thank u for ur help as I progress to ultimately saving this imac....
many thanks!!!!!!!!!!!!!!!!!!

Upgrade from CS4 to CS5.5. did not go smoothly, now stuck at CS5 - how do I fix the installation?

Hi There,
I had a lot of issues upgrading from CS4 (Adobe Application Manager crashing, installer not opnening etc) but managed to get the installer to run by using the Adobe Creative Suite Cleaner Tool to remove all traces of CS4.
However, when the installer finished, it stated there were errors and now the installers won't run - nor can I run updates from the CS apps that did install.
I've normally never had any issues upgrading, so am not sure why I had so many issues and the best way forward from here - Hoping I don't have to remove all the CS5 apps, use the Adobe Creative Suite Cleaner Tool again and start from the begining.
I'm trying to install Master Collection CS5.5 on Mac OS 10.7.2
Any suggestions would be much appreciated.
Cheers
Ben

Have had to hang up as I was calling the US using a New Zealand Mobile while in Portugal (long story) - and the 11 minute wait time would've cost the same amount as the CS5.5 upgrade!
I had to call the US because:
The New Zealand support number listed on the Adobe site doesn't work
New Zealand is not listed as a country Adobe suppoprt will call back from the "Schedule a callback" page
What a joke.
I used the Adobe Support Adviser app to analyze the install error log and it provided me with a very helpful link to a support page that states "You can ignore this error and launch the products you were installing."
Unfortunately, nothing was installed.
I need to do work while a long way from home and can't use/install any CS5 apps - does anyone know how to install CS5 in Lion?
Cheers

Upgraded from OS 10.4.11 to 10.5.8 - Now Logic 8 crashes upon launch

Howdy - I've just upgraded from OS 10.4.11 to 10.5.8, and several of my apps such as DSP Quattro, Sample Manager and Izotope RX are launching fine, but when I try to launch my Logic Pro 8.02 it crashes with the "+The application Logic Pro quit unexpectedly+" message.
My copy of Nuendo 4 is also now crashing upon launch in this same manner.
Any advice appreciated - I gotta work with these DAW's tomorrow! :^O

Bejeeber wrote:
Yep I'm happy to report that all my apps are 100% legit.
It's not Apple related....
Sounds to be like you have an older version of Propellerheads "Rewire" installed... there are several applications that auto install rewire, it could have been melodyne or even Nuendo.
You either need to update Rewire to a Leopard compatible version or -Move- the Propellerheads folder out of ~Library/Application Support folder.
If you use rewire you will need to update.
pancenter-

IPhone 4s does not trust iMac after upgrade to Snow Leopard. I am using my iPhone's hot spot for internet connection.

Can't sync iPhone and iMac since upgrading to Snow Leopard. Using iPhone for internet access. Help??

Hello Brad:
First, forget about a virus. There are NO documented viruses that affect a Mac running OS X - none.
Do you have about 10-15% of the HD free at all times?
Open activity monitor and see what is taking the processor capacity.
Barry

I just upgraded from LR3.3 to LR5 and can't print now....

I just upgraded from LR3.3 to LR5 and now when printing on my Epson 2880 the image is printing only a portion of my image - not placing it properly on the page as it appears in the print preview. I have checked with Epson and they confirm all my page size specs and print preferences are correct - Epson says it's a software glitch. The image looks right on the screen in the print preview - yet places the image in a corner of the page when printing, cutting off half of it. Tried it both on 8.5x11 and on 13x19 with two images and had the same problem. I need this fixed ASAP thanks @Adobe @JaneSzaboPhoto

Yes, I have the paper set up properly as 13" x 19" (or 8.5 x 11 when trying more than one size) and even reviewed this over the phone with Epson. All setting are correct and it looks right on the print preview - but shifts the image to the top left of the page and shrinks the image and cuts off the top of the image.....no matter what paper size.

I have a used iMac, HD wiped, OS 10.6.8 freshly installed w/Rosetta, Photoshop Elements won't start saying "could not complete because of missing or invalid personalization info." previous owner's name still there preventing initialing?

I have a used iMac, HD wiped clean, OS 10.6.8 freshly installed w/Rosetta, Photoshop Elements was installed but won't start saying "could not complete because of missing or invalid personalization info." is previous owner's name somehow still there preventing initialing? How do I remove and install my own? I don't understand as HD was completely wiped with no OS when I got it.

I think Adobe allows their software to be installed on 2 computers only. However, if say you buy another computer and wish to install PSE on the new computer ( effectively a 3rd computer as far as Adobe is concerned ) PSE needs to be properly uninstalled ie not simply by uninstalling using the operating system's uninstall process. It needs to be uninstalled using the Adobe uninstall process that is contained within the software.
You should then be given a prompt as to whether you will be reinstalling on the same computer or if you wish to remove altogether. If the latter, then all traces are removed and the software can be (re) installed on the new computer.
If, unknown to yourself, the software had been installed on 2 computers and although you or the previous may have wiped the hard drive clean, as far as Adobe is concerned the software is still ' registered / assigned ' to 2 computers.
If the previous owner bought a new computer and installed their PSE on it, wiped the hard drive clean without properly uninstalling/removing PSE thentherein probably lies the prblem.
As Allan Jones said, it 's probably worth your while to purchase your own copy.
Hope this helps.

Photoshop elements won't switch to the editor workspace from the organizer.

I can't edit more than one photograph per session when using Photoshop Elements 10.
When I first open up the organizer, I can select a photograph for editing and send it to the editing workspace.
However, when I try to edit a second photograph in the session, the editing workspace won't load. Even if I try closing Photoshop Elements altogether and reopening it, the editing workspace still won't load.
The only way to get the editing workspace to load again is to shut down my computer completely.
This has only started recently, and I am unaware of doing anything to cause this problem.
Has anybody come across this problem and how did they solve it?

Try making a direct shortcut for the Organizer and Editor. You can then launch the programs directly from the desktop bypassing the welcome screen. This is generally better as the welcome screen leaves background processes running.
On Windows, Right click anywhere on the desktop and select New >> Shortcut
Then click the browse button and navigate to:
"C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsOrganizer.exe"
Then click Next; then click Finish
To launch, try right-clicking on the new desktop icons and choose “Run As Administrator” which often improves stability.
Then make a direct shortcut for the Editor in a similar manner.
On Windows, Right click anywhere on the desktop and select New >> Shortcut
Then click the browse button and navigate to:
"C:\Program Files(x86)\Adobe\Photoshop Elements 10\PhotoshopElementsEditor.exe"
Then click Next; then click Finish
N.B. navigate to Program Files on 32 bit systems.

IMac G3 upgrade from os9 to osx 10.2 possible? Please reply asap

Hi, i have a apple iMac G3 DV strawberry machine currently running os9.0.4, it has 20gb hardrive and 256mb RAM.
Is is possible to upgrade the machine straight to OSX 10.2 with the original disks based on the specifications i have given?
Please reply asap, as i would like to get it up and running for my partner

If the iMac's CPU speed is 333MHz or below, you need to partition the drive so that the first partition is less than 8GB, and then install Mac OS X onto that partition.
If the iMac's CPU speed is 350MHz or above, you need to update to 9.1, and then run the iMac firmware updater.
(11483)

Upgrade from leopard to snow leopard (10.6.3). Now I haven't Iphoto, Imovie.

I bought the disk, on the Apple Store, to upgrade my macbook from leopard to snow leopard (10.6.3).
Using the 'software update' now I have the version 10.6.8 but I haven't Iphoto, Imovie, etc.(ilife)
With Leopard I had iphoto, imovie, etc.
Could you give me any assistance?
Thanks in advance
G.

The "iLife" suite of apps isn't part of Mac OS X.
A normal upgrade install wouldn't have removed any previously installed apps so you must have erased the hard drive before installing Snow Leopard. That would have removed the iLife apps.
You can install them again from your previous iLife DVD.

On my iMac I upgraded from OSX 10.6 to OSX 10.6.8. Now Photoshop Elements won't connect to my scanne

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