Once upon a time I could print

Question

I'm using an Epson Stylus Photo 820 and after buying a new IMAC several months ago I was able to print with no problem. Now I can print from Mail, Eudora and Safari but I am no longer able to print from Word, Excel, Powerpoint or Firefox. When
I spoke with Epson Tech. support and they had me update the driver but that didn't solve the problem. Any ideas?

Answer 1

Thanks for the help.
I tried these suggestions without success. I also called Apple tech support and they suggested that I archive and reinstall OSX. I'm not quite ready to go that route since I subscribe to the theory that "if it ain't broke don't fix it" and for the most part my applications and the Mac are working fine. It would be nice to be able to print from all programs though. Any other ideas?
Thanks.
Hi Ithacamac,
Hi John
When I try to print from Firefox I get a Printer
Error " unknown error." When I try to print from
Word, the message is "Word cannot Print." I was
having trouble with other applications too, but
with
those, I was able to print after choosing the
Epson
in Page Setup. So far I can't get in to Page Setup
in
Word or Firefox.
It sounds like a major part of the problem could
be with the applications themselves, though I think
you should be able to print without going to Page
Setup first. I was able to get to Firefox's Page
Setup using Firefox 1.5.0.1, so maybe an update is
needed.
The error that you get in Console -
PMSessionValidatePageFormat failed - indicates that
the printing system does not have any known settings
for the page setup information. Throwing away the
printing prefrence files in your home directory may
help.
I did try standard troubleshooting steps as best I
could.
I'll paste in text from Console that appeared when
I
tried to print from Word.
"2006-08-28 06:48:08.630 Microsoft Word[756] CFLog
(0):
CFPropertyListCreateFromXMLData(): plist parse
e failed; the data is not proper UTF-8. The file
name
for this data could be:
<plist resource in resource fork> of bundle:
: /Applications/Microsoft Office X/Microsoft Word
The parser will retry as in 10.2, but the problem
m should be corrected in the plist.
WrapPM error: PMSessionValidatePageFormat failed"
Throwing away your preferences for Word and Firefox
may help, but I am just guessing. Hope this helps
some.
Thanks.