Only one Host not collecting data

Hi,
When I check Data Collection window only one machine seems to have a yellow colored exclamation mark next to it. It says data not collected in the latest collection cycle. I have uninstalled and re-installed the agent twice, but same message comes up. Also, i have to zones that have data collection in active. Any ideas on how to fix this issues.
Thanks in advance.

Similar Messages

Email Form Not Collecting Data

I have an email form on my index page. The form is not
collecting data. Any suggestions?
Here's the code:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0
Transitional//EN" "
http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="
http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html;
charset=utf-8" />
<title>Home Page</title>
<style type="text/css">

</style>
<link href="/css/layout.css" rel="stylesheet"
type="text/css" />
</head>
<body>
<div id="container">
<div id="top">
<p></p>
<p> </p>
<p>Rocking Horse Video</p>
</div>
<div id="nav">
<ul>
<li><a
href="/pages/index.html">Home</a></li>
<li><a
href="/pages/pricing.html">Pricing</a></li>
<li><a href="/pages/SEHJ 8-08.html">Browse Your
Rides</a></li>
<li><a href="/pages/To Order.html">To
Order</a></li>
<li><a href="
http://shop.rockinghorsevideo.com">Shopping
Cart</a></li>
</ul>

</div>

<div id="main">
<div id="story">
<h1 class="style1">Rocking Horse Video</h1>
<h2 class="style2">High-Definition DVDs</h2>
<h4><img src="/images/Rocking Horse Video.jpg"
width="100" height="70" class="image-left" />How was your last
“Horse Shows In The Park?” Wasn’t it
fabulous? Wasn’t it a total blast? How was your
horse over the jumps? Weren’t those little girls with
their pigtails and ponies adorable? (Well, I guess they were
cute when they weren’t beating you.) Did you take home
something (besides all those ribbons) that truly captured the
magic of that weekend , something that was yours to keep
forever?</h4>
That’s what Rocking Horse Video is all about.
Rocking Horse Video creates high-definition DVDs of you and your
horse that you can enjoy for years to come. Check out those
rides. Feel the exciting ambience of the show every time you
watch your DVD. These DVDs are more than a two minute ride to
classical music. Rocking Horse Video edits raw footage with
state-of-the-art software to high-light your horse’s
performance and reproduce more than a ride. Every time
you watch you get to experience the whole horse show all over
again.
<h2>Critique Your Rides</h2>
<p>Rocking Horse Video gives you high-definition DVDs
that entertain, educate, and sell. See you and your horse in
action and make your next horse show an even better one. (You
just have to beat those ponies next time.) This is an
affordable way to improve your performance for competitions to
come. Go over the video with your trainer and get
double the benefit.</p>
<h2>Sell Your Horse</h2>
<p>Order a marketing video to show prospective buyers
hands down how well your horse performs in the show ring.</p>
</div>

<div id="sidebar"><h2><img src="/images/L'il
Mite and Peanutbutter.jpg" width="150" height="113"
class="image-left" />Capture Your Precious Memories</h2>
Get a DVD at every show.
<h5 align="left"><span
class="style2"> Contact Rocking Horse
Video</span><img src="/images/Rocking Horse Video.jpg"
width="100" height="70" class="image-right" /></h5>
<p>By Email: <a href="mailto:[email protected]"
class="style3">[email protected]</a><a
href="mailto:[email protected]"></a><br />
By Phone: (352)281-0322<br />
By Mail: Rocking Horse Video<br />
6714 NW 34th Drive Gainesville, FL 32653</p>
<p>


</p>
<form action="gdform.asp" method="post"
enctype="text/plain" name="email" id="email">
<p>Would you like to subscribe to our email list so
you can be notified of upcoming events?
yes
<input type="radio" name="subscribe" id="radio"
value="radio" />
no
<input type="radio" name="subscribe" id="radio2"
value="radio2" />
</p>
<p>email address:
<input name="email address" type="text" id="email
address" size="40" />
</p>
<p>
<input type="submit" name="button" id="button"
value="Subscribe" />
<input name="recipient" type="hidden" id="recipient"
value="[email protected]" />
</p>
</form>
</div>
</div>
</div>
</body>
</html>
Thanks!
Kate

> <h4><img src="/images/Rocking Horse Video.jpg"
width="100" height="70"
> class="image-left" />How was your last ?Horse Shows
In The Park??? Wasn?t
> it
> fabulous?? Wasn?t it a total blast?? How was your horse
over the jumps??
> Weren?t those little girls with their pigtails and
ponies adorable??
> (Well, I
> guess they were cute when they weren?t beating you.)?
Did you take home
> something (besides all those ribbons) ?that truly
captured the magic of
> that
> weekend , something that was yours to keep
forever?</h4>
That's a big chunk of <h4>!
> That?s what Rocking Horse Video is all about.? Rocking
Horse Video
> creates
> high-definition DVDs of you and your horse that you can
enjoy for years
> to
> come.? Check out those rides.? Feel the exciting
ambience of the show
> every
> time you watch your DVD.? These DVDs are more than a two
minute ride to
> classical music.? Rocking Horse Video edits raw footage
with
> state-of-the-art
> software to high-light your horse?s performance and
reproduce more than a
> ride.?? Every time you watch you get to experience the
whole horse show
> all
> over again.
That's a big chunk of nothing. You cannot have bare text like
that on a
page. It would have to be within a <p> tag, or
something.
> <form action="gdform.asp" method="post"
enctype="text/plain"
> name="email"
> id="email">
You are sending your form to a file called "gdform.asp" that
is at the same
folder level as this file. Is that file *there*?
(it has nothing to do with a scripts folder)
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
==================
"dreamer spiderwoman1" <[email protected]>
wrote in message
news:[email protected]...
>I have an email form on my index page. The form is not
collecting data.
>Any
> suggestions?
>
> Here's the code:
>
...snip...
>
> 
>
> <div id="main">
> <div id="story">
> <h1 class="style1">Rocking Horse Video</h1>
> <h2 class="style2">High-Definition DVDs</h2>
> <h4><img src="/images/Rocking Horse Video.jpg"
width="100" height="70"
> class="image-left" />How was your last ?Horse Shows
In The Park??? Wasn?t
> it
> fabulous?? Wasn?t it a total blast?? How was your horse
over the jumps??
> Weren?t those little girls with their pigtails and
ponies adorable??
> (Well, I
> guess they were cute when they weren?t beating you.)?
Did you take home
> something (besides all those ribbons) ?that truly
captured the magic of
> that
> weekend , something that was yours to keep
forever?</h4>
> That?s what Rocking Horse Video is all about.? Rocking
Horse Video
> creates
> high-definition DVDs of you and your horse that you can
enjoy for years
> to
> come.? Check out those rides.? Feel the exciting
ambience of the show
> every
> time you watch your DVD.? These DVDs are more than a two
minute ride to
> classical music.? Rocking Horse Video edits raw footage
with
> state-of-the-art
> software to high-light your horse?s performance and
reproduce more than a
> ride.?? Every time you watch you get to experience the
whole horse show
> all
> over again.
> <h2>Critique Your Rides</h2>
> <p>Rocking Horse Video gives you high-definition
DVDs that entertain,
> educate, and sell.? See you and your horse in action and
make your next
> horse
> show an even better one.? (You just have to beat those
ponies next
> time.)?
> This is an affordable way to improve your performance
for competitions to
> come.?? Go over the video with your trainer and get
double the
> benefit.</p>
> <h2>Sell Your Horse</h2>
> <p>Order a marketing video to show prospective
buyers hands down how
> well
> your horse performs in the show ring.</p>
> </div>
>
> 
>
> <div id="sidebar"><h2><img
src="/images/L'il Mite and Peanutbutter.jpg"
> width="150" height="113" class="image-left" />Capture
Your Precious
> Memories</h2>
> Get a DVD at every show.
> <h5 align="left"><span
class="style2">?Contact Rocking Horse
> Video</span><img src="/images/Rocking Horse
Video.jpg" width="100"
> height="70"
> class="image-right" /></h5>
> <p>By Email: <a
href="mailto:[email protected]"
> class="style3">[email protected]</a><a
> href="mailto:[email protected]"></a><br
/>
> By Phone: (352)281-0322<br />
> By Mail: Rocking Horse Video<br />
> 6714 NW 34th Drive Gainesville, FL 32653</p>
> <p>
>
> 
> 
> </p>
> <form action="gdform.asp" method="post"
enctype="text/plain"
> name="email"
> id="email">
> <p>Would you like to subscribe to our email list
so you can be
> notified of
> upcoming events?
> yes
> <input type="radio" name="subscribe" id="radio"
value="radio" />
> no
> <input type="radio" name="subscribe" id="radio2"
value="radio2" />
> </p>
> <p>email address:
> <input name="email address" type="text" id="email
address" size="40"
> />
>
> </p>
> <p>
> <input type="submit" name="button" id="button"
value="Subscribe" />
> <input name="recipient" type="hidden" id="recipient"
> value="[email protected]" />
> </p>
> </form>
>
> </div>
> </div>
> </div>
> </body>
> </html>
>
> Thanks!
>
> Kate
>

Custom Dashboards not collecting data

Hi, i have been having issues with my custom dashboards that are not collecting data, I have gone through the event log and the only error im getting are the following:
Cannot connect to Operations Manager Root Management Server.
Error: The OpsMgr SDK Service is not running on Operations Manager Root Management Server 'localhost'.
I have been getting alot of these errors mentioned above in the event log.
Connection with the Operations Manager Root Management Server failed.
Error: The Exchange Monitoring Correlation service cannot connect to the Operations Manager Root Management Server SDK Service. Exchange alerts will not be raised.
Number of occurrence: 4
Retrying in 30 seconds...
component SMS_STATE_MIGRATION_POINT on computer "server name" reported: SMS Executive detected that this component stopped unexpectedly.
Possible cause: The component is experiencing a severe problem that caused it to stop unexpectedly.
any advice would be greatly appreciated, thanks.

Hi,
Are you getting errors 714 and error 717? What is your SCOM version?
If you are running SCOM 2012 SP1, you may try o install UR5 for it and check the result.
To resolve this error, please also try to restart the following Root Management Server services:
Config service (Microsoft.MOM.ConfigServiceHost.exe)
Health Service (HealthService.exe)
SDK service (Microsoft.MOM.Sdk.ServiceHost.exe)
Please also go through the article below:
https://technet.microsoft.com/en-us/library/ff360495%28v=exchg.140%29?f=255&MSPPError=-2147217396
Regards,
Yan Li
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

How to create a VLAN on only one host?

Hi,
is there a way that a VLAN can be created on a specific host's vNICs rather than appying the VLAN to all hosts through an updating template?
I am kinda trying to get my head around UCS, I have alwats created vlans by creating the VLANs first and then modify the VLANs in an updating template, but in this case, only one host needs that VLAN.

Hi Max,
The only way to do this is if you unbind the service profile from the template (service profile template, and vnic template), but this means that you will need to keep track of the changes for this service profile separately as this service profile won't be part of these templates.
Note that you will still need to allow the vlan on the uplinks but you will be able to assign this vlan to the unbounded service profile.

Am I the only one with a dispatch date 19th July?

I did order on 19th June anyone else waiting this long?

I went to the Apple Store on launch day and bought my iPhone 4. No reservation, just went in and bought it. Much easier than pre-ordering. Enjoy the iPhone when you get it. iPhone 4 is excellent.
Oh to answer your question, it's unlikely you are the only one with a specific date. If Apple were allocating one iPhone per pre order per day, the backlog would take until iPhone 26 to get through.

Performance Report Manager not collecting data

I'm running SMC 3.6 with the Performance report manger module installed on the server and hosts. The hosts are logging data to their circular file. But when I open the Report Manager then Data-Data Collection there are no hosts listed in the "Hosts with Data Collection Enabled" or "Hosts with Data Collection Disabled" fields.

PRM is sensitive to host naming issues. If your SunMC Agent resolves it's IP backwards to "hostA.mydomain.com" and your SunMC Server resolves that same IP backwards to "hostA" (or if the situation is reversed) then you'll have problems.
If you do find a mismatch (but SunMC is otherwise running fine - indicating the security is still valid) simply try deleting the icon for a host and recreating it with the proper name. I.E. erase the icon you made for "hostA" and replace it with an icon for "hostA.mydomain.com". It will look and feel the same in the Console, but PRM will treat it differently.
Note that PRM only collects data from the Agent every hour, so it may take that long for your changes to show any effect.
Regards,
[email protected]
http://www.HalcyonInc.com

I am getting only one record from table data

Hi Experts,
I am using interacive forms to bring the table data i used GET_STATIC_ATTRIBUTES_TABLE
method. initially the table is empty when i fill some records more than one it is giving me only one record.
where as i fill the table in wddoinit more than one record and try to retreived it, showing all the records more than one. waht is the reason.. if i fill manually why it is not bringing all the reocrds.
i have used the cardinatly as follows
1. parent node(no tables/structure used)
Dictionary structure       empty not used
Cardinality 1..1
Selection 0..1
Initialization Lead Selection Checked
Singleton    Not checked
Supply Function not used
2. table node(i used table type)
Dictionary structure    SFLIGHT_LIGHT
Cardinality 1..n
Selection 0..n
Initialization Lead Selection Checked
Singleton    Not checked
Supply Function not used
Pleae help me out...
Thanks,
Mahesh.Gattu

hi,
Use the following code for making the rows editable for a table UI element.
DATA lo_nd_cn_try TYPE REF TO if_wd_context_node.
DATA lo_el_cn_try TYPE REF TO if_wd_context_element.
DATA ls_cn_try TYPE wd_this->element_cn_try.
DATA ls_cn_try1 TYPE wd_this->elements_cn_try.
navigate from <CONTEXT> to <CN_TRY> via lead selection
lo_nd_cn_try = wd_context->get_child_node( name = wd_this->wdctx_cn_try ).
do 5 times.
clear ls_cn_try.
append ls_cn_try to ls_cn_try1.
lo_nd_cn_try->bind_table( ls_cn_try1 ).
enddo.
-> cn_try is the node which is binded with the Table UI element.
What all this is called as initialization of table. This code will make 5 rows editable, If u want more rows editable then run the loop according to the requirement.
U can write this code in the WDDOINIT.
Thanks,
Pankaj Aggarwal.

Dbx collector not collecting data for all threads

Hi, I am having problem with the dbx collector when I collect data from a multithreaded application. Data seems to be collected only from the first threads. Sun Studio 11
(dbx) attach -p 5501 my_proc
(dbx) threads
> t@2 a l@2 SI_SigThr() running in ___sigtimedwait()
t@3 a l@3 SF_autoReInit() running in ___nanosleep()
t@4 b l@4 SF_sendHeartBeats() running in ___nanosleep()
t@5 a l@5 SF_Main() running in ___nanosleep()
t@6 a l@6 MSI_TimerThread() running in ___nanosleep()
t@7 b l@7 HbtMonitor() running in ___nanosleep()
t@20 b l@20 umem_update_thread() sleep on 0xfe803ea8 in __lwp_park()
t@22 a l@22 FXI_SorterSpooler() sleep on 0xbd418 in __lwp_park()
t@23 a l@23 XCI_ReaderThread() running in __pollsys()
t@24 a l@24 MSI_ListenerThread() running in soaccept()
t@25 a l@25 MSI_ListenerThread() running in soaccept()
... and so on.... (sever hundred threads)
t@33 a l@33 ReconnectingThread() sleep on 0xc55f8 in __lwp_park()
... and so on.... (sever hundred threads)
(dbx) collector limit unlimited
(dbx) collector enable
(dbx) cont
^C
(dbx) collector show
collector enable
collector profile timer 10.007
collector profile on
collector synctrace threshold calibrate
collector synctrace off
collector hwprofile counter insts
collector hwprofile off
collector heaptrace off
collector mpitrace off
collector store directory "."
collector store experiment "test.3.er"
collector sample periodic
collector dbxsample on
collector sample period 1
collector limit none
collector archive on
(dbx) collector disable
When viewing the experiment only the t@2,t@3,t@4 and t@33 are seen!?
What

I had a few other questions in my earlier post.
During the time that data collection was running, how active (w.r.t. CPU time) should those threads be? When you run collect (instead of DBX) and look at timeline, how much activity do you see activity on the 'missing' threads during the similar segment (and loading) of the program's operation ? (I believe the collector won't record data if a thread does not get sufficient CPU time during the data collection period. )
Also, please post which OS version you are using and which version of collect & dbx. Thanks!

Why are applets restricted to connecting to only one host?

I'd like someone to help me out with an explanation of why Java applets are restricted to connecting to (opening up Socket objects to, etc.) only the host from which the applet was downloaded. Why would allowing the applet to connect to arbitrary hosts be dangerous? The very point of applets is to run things from untrusted servers, using the security limitations Java places on applets for protection, right?

cronosprime1 wrote:
Well, isn't it true that if my employer wanted to programmatically communicate this information to a third party without my consent he'd be able to do so anyway? He'd just not use an applet to do it. Or he'd just use another applet, one connected to Viruses-R-Backwards from his computer, to whore my information out. It seems to me that in the end, I either trust the party I'm sending information to or I don't. If I don't, an applet can't keep my information safe because the party I'm communicating with could simply forward all of that information to untrusted parties. The only way to keep my information safe in this case is not to send it. If I do trust the party I'm communicating with, then I also trust that I won't be connected to malicious hosts. Given what I said, I still don't see how the single host limitation helps protect me. On the other hand, it prevents a great number of useful applications - such as delegating clients to alternate servers for a video game, etc.Realistically, yeah, there probably aren't many cases where the single-host limitation will help you. But by making it the default, and forcing you to explicitly allow other connections, it means you can always know where your applet is connecting to. Also note that, as I pointed out above, it's not just about protecting you, but also about making it harder for you to spread malware.
Here's one more potential scenario. You run an app from TrustyCorp™. The folks at TrustyCorp™ trust IffyCorp™, and want their app to communicate with it as part of its operation. You may or may not trust IffyCorp™. Without the default single-server limitation, it could go behind your back to connect to a site that TrustyCorp™ is okay with, but you're not.
Really, it just comes down to keeping things as minimal as possible unless you explicitly open them up. I wouldn't get too hung up on it.

Network Analysis Module (NAM) port-adapter not collect data

Hi,
i have an issue for collect data on adapter 1, that don´t collect data but see that adapter 2 if collect data on module 4.
monitor session 1 source vlan 102 rx
monitor session 1 destination analysis-module 4 data-port 1
monitor session 2 source vlan 106 rx
monitor session 2 destination analysis-module 4 data-port 2
I reconfigured newly monitor and continues with that issue. Always ok by data-port 2.
- show version Cisco 6513
Cisco IOS Software, s72033_rp Software (s72033_rp-ADVENTERPRISEK9_WAN-M), Version 12.2(33)SXH7, RELEASE SOFTWARE (fc3)
. show version NAM
NAM application image version: 3.5(1b)
- sh module
Ports Card Type                              Model
8 Network Analysis Module                WS-SVC-NAM-2
Hw    Fw           Sw           Status
   2.0   7.2(1)       3.5(1b)      Ok
Any idea or cuestion?

Hi,
I see web GUI that is active 2 monitor session with Destination Module 4.
Active SPAN Sessions
Monitor Session
Type
Source - Direction
Dest. Port
Dest. Module
Status
1
vlan
(106) - Rx
4/7
4 (local)
active
2
vlan
(102) - Rx
4/8
4 (local)
active
Select a SPAN session, then take an action
Create
Save
Add Dest. Port 1
Add Dest. Port 2
Edit
Delete
But don´t see data about DATA PORT 1, but if see data about DATA PORT 2
Data Source:
Most Active Applications (bytes/sec)         No data available
Most Active Hosts (output bytes/sec)Total hosts      90 (Network)   No data available
Protocol Suites No data available
Server Response Times (msec)          No data available
Any ideas?

Auditing not collecting data

Auditing has not been collecting data for some time. I opened CMS log file in this directory (D:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\Logging) and there were several entries with the following starting at the same time data stopped being inserted into this table - ORA-01653: unable to extend table BOXIR2_AUDIT.AUDIT_DETAIL by 1024 in tablespace BOTBS.
My DBA has extended this tablespace, how/when do I verify if this issue has been resolved? I have run a couple of reports after the db change, but still no auditing data.

CMS gets restarted weekly after DB backups have been completed. 10 mins after CMS has completed a restart, the connection to the audit database is lost. CMS and Audit schemas are on the same db instance.
Edited by: Richard Mills on Nov 10, 2009 9:52 PM

0IC_C03 data only to PSA, not to data target

Hi,
when I try to load data to cube 0IC_C03 I have problem that only to PSA receive, when execute Infopackage - I give this note
"No data target have been updated from this request (It might be that no data target have been defined or selected yet"
I tried t to fill field in tab Data Targets in Infopackage definition, but there are no possibility to choose 0IC_C03.
Thanks for advice.
Petr

Hi Petr,
If you are working on BI 7.0, using IP you can load till PSA.
you have to create DTP to load data from Data source(PSA) to CUBE
Hope this helps
Regards,
Venkatesh

Only one movie not syncing?

Hi there. New to atv and love it so far. It's working quite well and only one HD download took about 45 mins but all others were less then 1 min. I have run across one problem, I use Custom Sync, which has worked great. I was watching 1 movie on my ipod touch and then transferred it back to itunes and then checked it to be sync'd to atv so I could watch the rest on widescreen. The issue it it won't sync onto atv. I have even checked the sync all in movies and it works for all movies except for this one. There's nothing different about this movie. I'm sure this is a user problem and there's something I'm not doing - any ideas?? Thanks!

Thanks for clarifying how the downloads work. I've only had my atv for a week now so it is all quite new. As for the movie, it's a purchase so I'm likely not using the "transfer" term correctly. Sorry about that! The only difference with this movie and my others was that I originally had it on my ipod touch so I didn't bother syncing it to my atv when I first set it all up. I don't think I stream anything to atv and I can't see anything except for the content that I have custom sync'd over. I only see the content I sync and I do not have the "Only show content that is sync'd" checked. Not sure why this is but everything works so I am happy either way. Just this one movie….can't figure out what I am doing wrong.

Republish to Flickr from LR4 posts as new photos instead of updates them (only one set, not all)

I have a single set on Flickr that I cannot republish updates to from LR4 - republishing a modified photo posts it as a new photo. All other sets seem to work fine. I use the "built-in" Flickr plugin and LR4.3 with a Flickr Pro account. This issue started with LR4.2 when I got my Nikon D800. I've tried just about everything I can think of and have been searching for any similar problems for months and decided to finally ask for help myself.
Back in October I created a set of an event, and published the photos to Flickr without issue. A week later I wanted to republish a few photos and noticed that they instead published to the set as new. If I mark to republish, yet another copy is posted as new. After some testing, this is only for images in this one particular set - any other images in any other set update their existing version as expected.
After a while I began to wonder if the machine tag I added was causing it (active:event=) so I removed the tag from the image on both sides and tried to republish again with the same results.
Naturally I delete the new copy of the image from Flickr which then dissassociates the LR photo with anything on Flickr. I found another (cludgy) plugin which can associate photos in LR with photos on Flickr and that fixes the link between the two. But again, republish from LR and a new copy shows up.
Any ideas? This has been driving me nuts. I haven't found any special permissions or settings on the Flickr set or within LR which would explain why this one set is affected and no others. I don't want to delete the set on Flickr and lose the history. I'm trying to avoid having to manually update the images on Flickr where I would also have to manually update the titles, etc.

This has happened for LR4.2, 4.3, 4.4, and now LR5. The seemingly random nature of this bug is irratating. Last week while still on LR4.4 I published a photo, changed it, and was able to republish it without issue. Today on LR5 I published a set and went to republish a handful of photos only for them to be added as new photos to the set. LR5 indicated that they were photos to republish and not new ones to the set.

Only ONE contact not working for Messages?

Hi All,
Hope you can help me with this one... and please, I'm hoping for input from as many who have an idea, so please don't feel like there's no need to jump in on this even if there's someone else here posting with a solution. These threads are most useful with more than one insight. I'll try them all.
So, here it goes...
We've got an iPhone 4s on one end... and probably (but I'm not certain) an iPhone 4s at the other (could be an iPhone 4).
On both ends, both users can send texts and SMS/MMS messages to everyone else in their respective phone books. They can also send each other emails successfully. But they cannot -- on either end -- send each other Messages (SMS/MMS or regular Messages).
On both ends, the other user comes up as a red contact and the messages bounce back "not delivered."
And we can't, for the life of us, figure out why.
ALSO, in case it means anything, only this ONE contact comes up as red when typed into Messages on the companion Macbook. So it's not just the iPhone on our end that's an issue. (NOTE: I'm only at one end of the chain here, helping my mother-in-law with her phone. Her daughter is at the other, several States away. So we can't see what she's got going on with her phone.).
Here's what we've tried so far, with no luck (so jump past any recommendations that include the following, please):
1) On both ends, we have deleted and recreated Contact cards.
2) I logged out of iCloud, allowing it to delete the local contact cards etc. and logged back in.
3) I logged out of the Messages account on this end and then logged back in.
4) On both ends, we've checked to make sure neither contact is blocked (well, on this end anyway... on that end, they say they have but we're not sure if they're doing it right).
Note: I have NOT reset the Network Settings... but only because all other contacts but this one are working.
Any ideas, guys?
Thanks in advance.

Thanks... and then for the suggestion to sign out and sign back in. I've already done that though (see #3 in my original post... that's what it meant). And I've already sent a link to the person with the other phone, suggesting she do that too. Also thanks for the point on the MacBook not being able to send SMS. Good point.
That said, yep... I'm sure I'm not trying to send an SMS. Even so, that would at least go in green... right? But we cannot send either SMS or iMessage from this end. When I open a new Message... and type in the contact name... it goes red. Just red. As though it's already unreachable. Even though it's the right number and the right email address. I would at least expect that it would, if she weren't registered to iMessage, be deliverable as an SMS (green)... but no.
Here's the process, if it helps:
I open a new message and type in the address -- it goes red (already a sign of trouble).
Then I try to type in a message anyway. It goes green.
Then I hit send and get back a "Not Delivered" error.
Same on her end.
Now, here's something interesting.... I'm typing to you now on a different machine, running under a different administrator (me) and I've just tried to send a message to the same two recipients. One, my mother-in-law's, works just fine. The other, my sister-in-law's ALSO goes red on my machine.
Hmm.
Question: You say "I would suggest you both go to Settings > Messages > Send & Receive, sign out and sign back in. Also make sure that the addresses that you are trying to reach each other at are listed there."
By this, I'm assuming you only mean that each person's sending and reachable addresses are listed in the settings, right?
I guess it's possible she never set that up (on the other end) but she says she can text fine with everyone except her mom.
On the other hand, why would her email address go red in my new Message window too?

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