OOTB Approval Workflow CC field issue

I have a OOTB Approval Workflow that functions as expected but for the CC field. The email goes to only the first user mentioned in the CC field and not to the ones thereafter. I have checked the Approval Workflow steps using SharePoint Designer but nothing
seems to be off. I have run out of ideas as to why only the first name in the CC gets an email but not the rest.

Yes I did try changing the order. Still emails the first user mentioned in the order.
KP
Hi Kartik,
Do you mean if you change the order of users in CC field, only the first user can recieve the email?
Could you please contact SMTP administrator and see if message is sent from SharePoint workflow and recieved by user account? If you are using Exchange server as SMTP server, you could check message tracking log per timestamp.
Regards,
Rebecca Tu
TechNet Community Support

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