Open parameters for pdf in XI

I am working on Acrobat XI Pro and Word 2013, previously when using Pro 9 and Word 2007 I could create a url link and add the open parameter #page=3 and then the link would open the pdf document on the specified page.  See example
http://wyp-infoshare/sites/forcepolicy/Crime%20Division/Safeguarding%20vulnerable%20adults .pdf#page=3
It still opens the pdf but always at page 1, have the parameters changed for XI or am I doing something wrong.
Thanking you in anticipation
Susan 

Good morning
Thank you for your reply, I’m trying to find out from our IT if we are using Adobe plugin or not.  In the meantime I created a new document, created a link and tried to open in the browser and received an error message webpage cannot be found.
When copying the url the last four characters have been changed see below
http://wyp-infoshare/sites/forcepolicy/Corporate%20Support/Equality,%20Diversity%20and%20H uman%20Rights%20strategy.pdf%20-%20page=5
Would this be because we’re not using adobe plugin?
Susan
Ext 22011

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