OpenDocument Printer button open always the PDF Export

Hello
I am using a COM object to pilot the generation of Crystal Reports from Crystal Server using the OpenDocument Viewer.
From the COM Object I open a new Internet Explorer window with the URL of the report to open and everything is working fine: the viewer is opened, the report generated and displayed on the screen.
There is only one problem: when I push the Print Button, the Viewer insists to open an Export to PDF window, and I must generate a intermediary PDF file before printing (see picture).
On the other hand, when I use the View Report from CMC, I get the proper Print dialog box, with all printers and options displayed correctly in the viewer.
It seems that the OpenDocument viewer is unable to open the Print Dialog correctly and it just proposes me to export before printing, while the direct call to the report from CMC is working as expected.
I would like to know if this is the normal implementation (so no possibility to open the Print dialog from OpenDocument) or I am missing something.
Please note that I have done the following:
1) Setup the correct Printer Option in the Report
2) Changed the Crystal Reports in CMC -> Preferences -> Crystal Reports and tried all (Web, Web ActiveX, Web Java). None of the settings seems to impact OpenDocument viewer, but they are taken into consideration if I view the report via CMC
3) Added a couple of fake printers in Crystal Reports Printer List (Application->Crystal Reports Configuration -> Printer List) with no success.
Any information you can provide me would be greatly appreciated.
Best regards

Hello Ludek
thank you for the hint on the viewer.
I have seen in some post where it is explained how to change a property in the viewer. In this specific case I do not manage directly a viewer object in the code. I just write down the url in a Internet Explorer process that open the viewer using mainly REST API, something like:
http://MYSERVER:8080/BOE/OpenDocument/1407242304/CrystalReports/viewrpt.cwr?id=10277
So unless I can specify the PrintMode via a URL parameter, I cannot interact directly with the Viewer. The COM object is a piece of software that is executed on the user workstation that uses REST API to communicate the commands to the central Crystal Server. I have for example implemented a method to browse the repository using REST and then parsing the resulted XML in the COM object, by creating a local representation of the folders.
In this way my COM object is like a proxy from a local application and Crystal Server.
Regards
Angelo

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