Opening project issues
Since I had upgraded to cc 2014 I have been experiencing issues opening my project files not only on my personal computer but also on others. Let me explain what happens. First I always keep my project files and assets together before starting a project. I went to open a current premiere project file and it automatically prompts me to locate files. Again I do not why because they have not been moved or removed from the computer. And when I first switch to just CC, I noticed premiere and after effects would locate the files not matter where they were organized or moved to. So I do not understand why I am having issues now. So I go through and relocate all the files, then I exit out of the locate panel. Once it opens up the project, all the files are "red" still missing. I have to go through and re import everything. The problem with doing this is that now I lose all the merge files I created. I have not taken any steps differently. My only conclusion is the update to 2014. I do not understand why this is happening. I am losing so much time because of this issue. Any thoughts or suggestions are greatly appreciated.
Working around these issues, I note that within a newly created user account, jsc2 works well.
Looking in the "~/Library" differences beetwen these two accounts, the defective account has a "/Java/Extensions" subfolder and a xerces.jar within. Such jar I believe to be the source of the problems. Putting in trash the /Java/ folder, jsc2 immediately work normally.
Similar Messages
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OS X 10.4 (PPC or Intel) - opening project issues
I readed some posts on startup problems but it seemed that, first, I got all of them at the same time, second, no one of these posts solved my issues.
i) If I create a new project I receive that exception:
java.io.IOException: Could not find a safe DOM serializer: java.lang.NoSuchMethodException: org.apache.xml.serialize.XMLSerializer.setNamespaces(boolean)
at org.openide.xml.XMLUtilImpl.write(XMLUtilImpl.java:72)
at org.openide.xml.XMLUtil.write(XMLUtil.java:298)
at org.netbeans.spi.project.support.ant.ProjectGenerator$1.run(ProjectGenerator.java:103)
at org.openide.util.Mutex.writeAccess(Mutex.java:310)
at org.netbeans.spi.project.support.ant.ProjectGenerator.createProject0(ProjectGenerator.java:78)
at org.netbeans.spi.project.support.ant.ProjectGenerator.createProject(ProjectGenerator.java:73)
at org.netbeans.modules.web.project.WebProjectGenerator.setupProject(WebProjectGenerator.java:354)
at org.netbeans.modules.web.project.WebProjectGenerator.createProject(WebProjectGenerator.java:112)
at com.sun.rave.jsf.project.services.WebProjectCreatorImpl.createProject(WebProjectCreatorImpl.java:37)
at com.sun.rave.api.jsf.project.JsfProjectHelper.createWebProject(JsfProjectHelper.java:729)
at com.sun.rave.api.jsf.project.ui.wizards.NewJsfProjectWizardIterator.instantiate(NewJsfProjectWizardIterator.java:77)
at org.openide.loaders.TemplateWizard$Brigde2Iterator.instantiate(TemplateWizard.java:969)
at org.openide.loaders.TemplateWizard.handleInstantiate(TemplateWizard.java:557)
at org.openide.loaders.TemplateWizard.instantiateNewObjects(TemplateWizard.java:396)
at org.openide.loaders.TemplateWizardIterImpl.instantiate(TemplateWizardIterImpl.java:218)
at org.openide.WizardDescriptor.callInstantiate(WizardDescriptor.java:1425)
at org.openide.WizardDescriptor.access$900(WizardDescriptor.java:63)
at org.openide.WizardDescriptor$Listener.actionPerformed(WizardDescriptor.java:1327)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.openide.util.WeakListenerImpl$ProxyListener.invoke(WeakListenerImpl.java:383)
at $Proxy15.actionPerformed(Unknown Source)
at javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:1882)
at javax.swing.AbstractButton$Handler.actionPerformed(AbstractButton.java:2202)
at javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:420)
at javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.java:258)
at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(BasicButtonListener.java:234)
at java.awt.Component.processMouseEvent(Component.java:5554)
at javax.swing.JComponent.processMouseEvent(JComponent.java:3126)
at java.awt.Component.processEvent(Component.java:5319)
at java.awt.Container.processEvent(Container.java:2010)
at java.awt.Component.dispatchEventImpl(Component.java:4021)
at java.awt.Container.dispatchEventImpl(Container.java:2068)
at java.awt.Component.dispatchEvent(Component.java:3869)
at java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4256)
at java.awt.LightweightDispatcher.processMouseEvent(Container.java:3936)
at java.awt.LightweightDispatcher.dispatchEvent(Container.java:3866)
at java.awt.Container.dispatchEventImpl(Container.java:2054)
at java.awt.Window.dispatchEventImpl(Window.java:1774)
at java.awt.Component.dispatchEvent(Component.java:3869)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:463)
at java.awt.EventDispatchThread.pumpOneEventForHierarchy(EventDispatchThread.java:269)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:190)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:184)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:176)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:110)
Caused by: java.lang.NoSuchMethodException: org.apache.xml.serialize.XMLSerializer.setNamespaces(boolean)
ii) When I open an already existing jsp page in a project I receive from the designer:
java.lang.ClassCastException: org.apache.xerces.dom.DeferredDocumentImpl
at com.sun.rave.insync.markup.MarkupUnit.syncEngine(MarkupUnit.java:488)
at com.sun.rave.insync.markup.MarkupUnit.read(MarkupUnit.java:451)
at com.sun.rave.insync.SourceUnit.sync(SourceUnit.java:446)
at com.sun.rave.insync.faces.FacesPageUnit.syncSubUnits(FacesPageUnit.java:223)
at com.sun.rave.insync.beans.BeansUnit.sync(BeansUnit.java:174)
at com.sun.rave.insync.live.LiveUnit.sync(LiveUnit.java:288)
at com.sun.rave.insync.live.LiveUnitWrapper.sync(LiveUnitWrapper.java:115)
at com.sun.rave.insync.models.FacesModel.syncImpl(FacesModel.java:899)
at com.sun.rave.insync.Model.sync(Model.java:207)
at com.sun.rave.insync.Model.sync(Model.java:173)
at com.sun.rave.insync.ModelSet$WindowManagerPropertyRegistry.processNodes(ModelSet.java:107)
at com.sun.rave.insync.ModelSet$WindowManagerPropertyRegistry.propertyChange(ModelSet.java:125)
at java.beans.PropertyChangeSupport.firePropertyChange(PropertyChangeSupport.java:333)
at java.beans.PropertyChangeSupport.firePropertyChange(PropertyChangeSupport.java:270)
at org.netbeans.core.windows.RegistryImpl.doFirePropertyChange(RegistryImpl.java:249)
at org.netbeans.core.windows.RegistryImpl.tryFireChanges(RegistryImpl.java:222)
at org.netbeans.core.windows.RegistryImpl.selectedNodesChanged(RegistryImpl.java:186)
at org.netbeans.core.windows.RegistryImpl.topComponentActivated(RegistryImpl.java:138)
at org.netbeans.core.windows.WindowManagerImpl.notifyRegistryTopComponentActivated(WindowManagerImpl.java:893)
at org.netbeans.core.windows.Central.activateModeTopComponent(Central.java:1401)
at org.netbeans.core.windows.WindowManagerImpl.topComponentRequestActive(WindowManagerImpl.java:994)
at org.openide.windows.TopComponent.requestActive(TopComponent.java:553)
at com.sun.rave.project.jsfloader.JsfJavaEditorSupport.doOpenDesigner(JsfJavaEditorSupport.java:130)
at com.sun.rave.project.jsfloader.JsfJavaEditorSupport$1.run(JsfJavaEditorSupport.java:115)
at org.openide.util.Mutex.doEvent(Mutex.java:1024)
at org.openide.util.Mutex.writeAccess(Mutex.java:330)
at com.sun.rave.project.jsfloader.JsfJavaEditorSupport.openDesigner(JsfJavaEditorSupport.java:113)
at com.sun.rave.project.jsfloader.JsfJspEditorSupport.openDesigner(JsfJspEditorSupport.java:87)
at com.sun.rave.project.jsfloader.JsfJspDataObject$OpenEdit.open(JsfJspDataObject.java:155)
at org.openide.actions.OpenAction.performAction(OpenAction.java:54)
at org.openide.util.actions.NodeAction$3.run(NodeAction.java:450)
at org.openide.util.actions.CallableSystemAction.doPerformAction(CallableSystemAction.java:116)
at org.openide.util.actions.NodeAction$DelegateAction.actionPerformed(NodeAction.java:448)
at org.openide.explorer.view.TreeView$PopupSupport.mouseClicked(TreeView.java:1176)
at java.awt.AWTEventMulticaster.mouseClicked(AWTEventMulticaster.java:212)
at java.awt.AWTEventMulticaster.mouseClicked(AWTEventMulticaster.java:211)
at java.awt.AWTEventMulticaster.mouseClicked(AWTEventMulticaster.java:211)
at java.awt.Component.processMouseEvent(Component.java:5557)
at javax.swing.JComponent.processMouseEvent(JComponent.java:3126)
at java.awt.Component.processEvent(Component.java:5319)
I tried all the JVM from Apple: 1.5 release 4 and 3, 1.4 too, I reinstalled many times the downloaded application "creator-2_1-mac-ml.command". Last but not least: It happened few month ago on an iMac PPC running 10.4.8, since that I worked on a Intel Core Duo box running 10.4.9 without any trouble.....until two days ago. I didn't updated JSC, nor modified directories, etc...Working around these issues, I note that within a newly created user account, jsc2 works well.
Looking in the "~/Library" differences beetwen these two accounts, the defective account has a "/Java/Extensions" subfolder and a xerces.jar within. Such jar I believe to be the source of the problems. Putting in trash the /Java/ folder, jsc2 immediately work normally. -
Premiere Pro CS4 Opening Project Issue
Hi all,
I'm trying to open a Premiere Pro project that I exported from an After Effects project. Trouble is when I open it I get this long, what I'm assuming is an error, message:
C:\Users\Name\Desktop\Filename (from AE).prproj
Audio Filter missing: Internal Volume Mono
Video Filter missing: AE.ADBE Aud Stereo Mixer
Video Filter missing: AE.ADBE Color Control
Video Filter missing: AE.ADBE Glo2
Video Filter missing: AE.ADBE HUE SATURATION
Video Filter missing: AE.ADBE Point Control
Video Filter missing: AE.ADBE Slider Control
Video Filter missing: AE.CC Radial Fast Blur
After I get this and click "Ok", sometimes it won't open the project and other times all the video is white. When I disabled some of the adjustment layers the video appeared, but it was then uncorrected.
Any idea how to fix this? Thanks so much.Building on the topic ...
... my project does not open, is because after several attempts it loads, it looks like? what do I solve this problem?
look!
http://img12.imageshack.us/img12/5453/ppensures.pngThe project is in AVCHD, HD is in the name of E: (system Raid-0)
system:
Super Micro X8DA6
2x Xeon X5550
12gb DDR3 1600MHz
EVGA GTX275 (nvidia 196.34)
Windows 7 Ultimate 64bit
Premiere CS4 v4.2.1
someone could help me -
Project Error: Open project was canceled or RoboHelp was unable to load database
Hi,
I checked an HTMLHelp project out of SourceOff Site (SOS),
then attempted to open it locally with RoboHelp 5 when I got the
error message: "Open project was cancelled or RoboHelp was unable
to load database."
I found the TechNote for this error message (rb_3245) which
said to delete the .xpj and .cpd files, then right-click the HHP
file and click Edit to open the project. This worked fine for
opening the project, however the Primary Layout Source defaulted to
WebHelp. I reset the Primary Layout Source to HTMLHelp which caused
all of the graphics in the project to not display. I fixed this
issue, compiled the Help, and all appeared to be fixed. I checked
the project back into SOS to back it up. This morning, I checked it
out of SOS and tried to open the project locally again, only to get
the same error. I closed the project, undid the check-out, and
asked another writer to check-out the project then open it locally
to see if he got the same error. He did not get the error.
I am not sure what could be wrong on my computer that is
causing this error. I had no problems opening and using this
project until yesterday and I made no file name or path changes to
the project. Any ideas on what may be wrong?Welcome to the forum.
The message is usually easily dealt with. I haven't checked
the article as you didn't include a link but I'm guessing it
involved deleting a couple of files and then using the HHP file to
open the project.
What is more worrying is that you cannot create a new
project.
Have you tried opening one of the supplied sample files?
Are your projects stored locally and not on a network?
Have IT given you a new profile to log on with?
Has anything else changed in your environment? -
"open project was cancelled or the application was unable to load database for..."
I'm doing a project for my Professional Writing course and I
have to use RoboHelp to create an online help document. The
professor provided templates for us to use but when I go to open
the project file I get the following error: "open project was
cancelled or the application was unable to load database
for....(then the directory)"
I know the project file isn't corrupted because the members
of my class are using the same one without issue. I tried
re-downloading the file, I also re-installed the program itself,
still with no luck. I'm using a Trial Version of RoboHelp 6.0 .
The only other suggestions I have seen are that I don't have
edit perms for the system, but it's my personal laptop and I have
full admin privs. I thought at first that the folder was read-only,
but when I opened it up all it displays is the little green box in
the checkbox (which doesn't mean the folder is read-only, it's just
some stupid windows default, it's only read-only if the box is
actually checked). I tried making the entire directory read-only
and then turn it off but still get the same error.
Any suggestions?There's a topic on my site about Opening Projects that
includes the method of deleting the CPD and XPJ files but I didn't
cover that as the project is good for everyone else. Anything is
worth a try at the moment though.
Another thing to try is to rename the course folder, then
create a new folder with the same name plus all sub folders. Then
move the files across. That will ensure the folder properties are
good and not read only. Yes I know what you said but again anything
is worth a try.
Also, in the last post you are saying the directory is not
read-only. I assume the files are all good?
Ref my previous post, is it the case that now you are getting
an error before the original error would have popped up? -
Hello everyone,
I hope someone can help me.
I am using AE CC/Windows 7 on a Dell computer, 32 GB RAM, 64 bit op system, processors: Intel (R) Xeon (R) CPU x5670 @ 2.93 Ghz 2.93 Ghz (2 processors).
So far I had worked on many projects with no problems and then a few weeks ago the project crashed non stop. The problem was overcome when I got rid of all MP3s and converted them to RAM. Again this was an issue I didn't have in the past and I don't recall changing anything.
Now it seems it is impossible for me to export/render out a project into a Quick time file or even AVI. If its quick time I get this message: After Effects unable to render error an output module failed. The file may be damaged or corrupted -1610153464 and if I am trying to export with AVI I get this message: AE unable to open projects in the background 26:: 142)
This is happening with different projects.
I read the forums and heard that the problem may be a Bug with quicktime and H.264? I never had a problem with it before but again when I try to export AVI I get this error message:
AE unable to open projects in the background
I have a feeling it is quick time related. I have uninstalled and reinstalled QT but still get the problem. It will open old QT files no problem. I tried to download a bug fix update as one post suggested but I think I have the latest which is why it didn't work.
This particular project has a couple of quick media H.264 files. Do I need to convert them? Are they the cause for all of this?
I am sorry I really tried to look for answers in the forums before contacting you here but I cannot find a reason for all this mess, which again only appeared a few weeks ago with no problems for months...if someone can point out an area where I can start looking, I would really appreciate it. Thanks in advance.update: I converted all the H.264 footage which were in the project to WMV. And I was able to test export with AVI and it turne dout fine (like 10 seconds). However I still got the Error message: "After Effects unable to render error an output module failed, a filme may be corrupted or damaged. Error-1610153464 " when I tried to export H.264 QT..
I don't know what to do now, how can a problem which did not exist suddenly come up. How can I export a QT file? with AVI it will be massive!
Many thanks
Amanda -
Open Project in PE9 takes a long time
Does anyone know why PE9 project files can take 10-15 minutes to load?
I have a 4 minute video I'm half way through editing. Every time i open my project it quickly shows 100% on the open project progress bar, but this can take 10-15 minutes to disappear and let me get to my files.
Any ideas?PE9 doesn't seem to allow using removable media to store clips or project files, so that's not an option I can consider as an alternative.
In the case of a networked (academic environment in your case), it is not a limitation of PrE 9, but of the setup of the computers.
Networks, of various configurations, can be a real challenge, in, and of themselves.
I migrate Projects in PrE 4, with externals, just as I do with PrE 11 (do not have PrE 9), with no issues. The trick is to set the external to the same Drive Letter, in the OS of each computer, so that it is seen as, say X:\ in each machine's OS. Works like a charm. However, you likely do not have full Administrator permissions/privileges on the computer, so no ability to set up Drive Letters, etc..
Good luck, and happy (albeit slow) editing.
Hunt -
"unable to open project file" on external hard drive
I see other users had this same issue, but I read all the relevant posts and they haven't helped me. basically, I created and saved a project (along with all scratch disks) on an external hard drive. then, when I closed the project and re-opened it, it was "unable to open project file." however, it looks like all the project files are still on the hard drive (capture scratch, autosave vault, etc.) so seems like this should be redeemable. what can I do?
thank you in advance, you are angellic!What is the exact message? Try copying it to your computers system drive and opening it? What about in the Autosave vault? Look in there for the last backup, try opening that.
Shane -
Unable to Open Project with RoboHelp 9
I've been working on a project using RoboHelp 9. Last night when I attempted to save RoboHelp froze. Looking at the CPU usage in task manager I saw it was still hovering between 45 and 50% CPU usage. Seeing as it was the end of the day anyway, I decided to leave the program running overnight in the hopes that it would eventually unfreeze.
When I came in this morning it was in the same frozen state, still using between 45 and 50% of the CPU. So I used end task to stop the program from running and tried to re-open the project. The project tried to open but froze during loading.
After consulting the forums I made a back-up of my project directory and deleted the CPD file. The project hung again on open (though it created a new CPD file was slightly smaller than the original CPD file).
I restored from backup and tried to open from the XPJ file but had no luck.
Restoring from backup again, I deleted the CPD and XPJ files and tried to open the HHP file with similar results.
Other projects are working fine so I created a new project and attempted to import the HTML file (a file which opens fine in Firefox) and it also causes the project to hang.
A bit of additional info:
I'm running the project on a local drive on Windows 7 32 bit edition.
Does anyone have any ideas for next steps I should try? I really don't want to have to restart the project from scratch.Hello Peter.
Thanks for the speedy reply.
I have rebooted my system to no effect. I also am able to work on sample projects (adding and removing content, modifying topics, saving, generating output, etc) without any issue.
I tried the items you talked about on your Opening Projects page that I hadn't already tried. I even tried deleting the HHP file and using the HHP file to generate a new one in the hopes I might luck out but it also hung. It did create a new XPJ file that would open but all the content was missing (I could see the table of contents but the links were all x'd out because the page they were pointing to wasn't being loaded).
One thing I have noticed is that most (though not all) of the times I try to load the project and it hangs it hangs out "Loading topic files" (other times it hangs without any text indicating what it is doing). -
Can't open Project Professional 2013 projects in SharePoint 2013
I can't open Project 2013 documents from SharePoint2013.
My environment is:
Project Professional 2013 32 bit
Office Professional 2013 32 bit
IE 9 32 bit
Windows 7 Enterprise 64 bit
All other documents (Word, Excel) can be checked out and edited from SharePoint.
When I check out and edit a Project document I get the following error:
Project cannot open the file.
check that the file name a path are correct.
check that the file format is recognized by Project.
Also, I get the same error when trying to open a project document from a mapped SharePoint drive.
Note: This was working on a fresh install of Office 2013 and Project Professional 2013 UNTIL a windows update (Office 2013 SP 1 and other updates)
Am I missing an update?
Thanks!
KenHi Ken,
I would try first to repair MS Project from the control panel to see if it fixes your issue.
Hope this helps,
Guillaume Rouyre, MBA, MCP, MCTS | -
I have a workflow being deployed for the first time on a farm. When I create a project with an EPT connected to the workflow it runs and can enter the required field in a PDP. Then I Submit the workflow to go to the next stage and I get the "Unable
to open project, no valid Project Detail Page could be found for the project" error. After that the project is stuck on the same error. All of the 18 stages have PDP and Schedules assigned to them.
Any ideas on why the workflow cannot see the PDPs? Is there a farm permissions that I am missing? Thanks!Hi David,
It starts to be a bit technical for me, but here is what I found on the web (seems to be an authentication issue with Sharepoint 2010):
http://social.technet.microsoft.com/Forums/en-US/120ab535-63d2-4205-a51f-1987e9c0cf79/sharepoint-fba-the-content-type-texthtml-charsetutf8-of-the-response-message-does-not-match-the
http://social.msdn.microsoft.com/Forums/silverlight/en-US/5cc70ff6-50d9-4cd3-b092-12007f4e495b/response-message-contenttypebindingtype-mismatch
http://stackoverflow.com/questions/5263150/the-content-type-text-html-charset-utf-8-of-the-response-message-does-not-match
Hope it will help you going forward in resolving your issue.
Guillaume Rouyre - MBA, MCP, MCTS -
Cannot open project: the folder for this project cannot be found cs4
I am using Encore CS4 and I get the error "cannot open project: the folder for this project cannot be found"
Having searched the forums I can not find a solution for when the project folder has been deleted.
Can someone tell me the solution to this issue.If you deleted the Encore directory, you cannot fix this. You'll have to start over.
Encore creates this folder structure:
Root or some other Folder
MyProject.ncor (the Encore project FILE)
MyProject (the Encore project directory)
Other Folders for the Encore project (e.g. Cache, Sources)
You can get the "the folder for this project cannot be found" in various ways.
There have been two recent threads in which the user, by accident or on purpose, changed the folder location or name. You can fix this by renaming the folder correctly or moving it back (or moving the Encore project file to the correct relative position).
Folder was renamed. If you name the folder "MyProjectX" Instead of "MyProject," the project file "MyProject.ncor" can't find it.
Encore project file was moved - or Encore directories were moved. If you move "MyProject.ncor" to some other directory or drive (including inside the folder "MyProject"), it can't find the directory - it is looking one directory level below where the project file is located.
If you delete the Encore project directories, the stuff that Encore uses that projects menus, motion, etc, are gone. While many of its instructions are inside the project file itself, many are not. Some of the deleted material might be recreated (e.g. trying to fake Encore into accepting a copy of a menu), but most cannot. -
Premiere Pro CC 14 won't quit or open projects
Hi-
Here is my situation. My HD crashed in my iMac last week and it has been replaced by Apple. I've now reinstalled all of my apps. Everything seems to be working fine except for Premiere. I can open Premiere, open a project and it loads fine. If I try to quit or open another project while Premiere is open, it does nothing. Literally nothing.. just sits there like nothing had happened. Even if I can get to the open project window, I'll select the project to open and then it just returns to the current project... with no options to save, cancel, etc. I can still work in the project after this.. no spinning pinwheel or hang up.
I did use a Time Machine backup to get a lot of my files back. I'm not sure if that messed up permissions or what, but I have followed the steps listed by Kevin here to no avail Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later) .
One thing I did try was making a new user account with admin privileges and Premiere seemed to work. The only issue is that many of my other programs don't work because the serial # is associated with my main user account.
Here are the specs of my machine:
iMac 27" late-2012
3.4 GHZ i7
32 GB DD3 RAM
OS X 10.9.5
Any help would be much appreciated since I'm close to a stand still since I can't move from project to project.
Thanks,
-MarkJust to follow up..
I was able to contact Adobe via their online chat. I had a representative do a screen share to figure out what was going on. From what I can tell, he went in and repaired permissions for my Applications folder, updated the CUDA driver and deleted all of the "Adobe" folders in the user profile and the system profile. After that, he re-opened Premiere and everything seems to work now. It must have been some corrupt file in one of the Adobe folders OR a bad permission. Either way, I thought I'd report back. -
Adobe Premiere Pro CC does not open project - just hangs, no error message
I've just finished editing a project in PP CC, saved it, then tried to reopen it and the program shows a blank page, then hangs. I get no error message.
The project is based off a PP 5.5 timeline. It updates fine (and in fact I can open and convert the original timeline with no problem). However, once I close the new version and try to reopen, this symptom occurs.
I have updated my Creative Cloud software and it shows the Premiere Pro is up to date.
My computer is an ASUS laptop running Windows 8.1 Pro
i5 processor
8GB RAM
NVidea Geforce 610M+2GB graphics card
Need help as I have to have this project output and uploaded by 8am tomorrow.This is a follow up to my original post and follow up. I've now seen this issue several more times and realize it was not an issue with my USB drive. It is an issue with the Dynamic Linking in Premiere. I consider this a MAJOR BUG, so please note what I've found if you have an issue with archiving or opening projects done with previous versions of PP.
The issue I've found is that Premiere seems to lock up trying to find dead media links. If you've archived a project or moved files from their original position, Premiere CC cannot seem to find them. The result is not a system hang up, but just a blank screen. In some cases, after leaving it for a couple hours it found the media and continued.
I've had a similar issue when trying to link 'dead' media with the actual files. The system goes off into neverland.
The work around I've found is to import the older jobs into a new Premiere CC project. At that point, replace any dead links (do NOT try and find the media as you'll be lost in hangupville) by importing the media again and replacing the clip in the sequence with the new import from the bin. Once all your media is 'live', remove any unused media from the project and confirm there are no 'dead' links (you can look at the media icon and notice a ? if they are not dynamically linked properly). Manually clear any remaining unlinked media. Save the project.
I have started to use Project Manager to archive all Premiere projects when moving them from one server to another.
This is a total pain in the @ss, and nothing I've seen before Creative Cloud. I hope that Adobe gets this resolved or I may consider dropping my subscriptions completely. That is a huge investment, but this type of issue is too much trouble to manage for a small production company.
I welcome any other thoughts, fixes, or comments. -
Opening Project First Time from Version Control. RoboSource Node
Four writers have upgraded successfully. My fifth is having issues...
She has Serena Dimensions SCC installed as well (another source control product - used by Applications, not the authors or Infra.
Problem: When she is establishing the root path (and the Browse RoboSource Node window opens, but it does not populate, even after 20 minutes. Reboot did not work, neither did manually removing Serena Dimensions SCC. I have verified that she has a connection to the database (via RSC Explorer) and can see the project (as well as the RH7 version of the project). We have
These are the instructions... (screenshots not included). She's hanging up on
1.1 Using a New Project for the First Time
IMPORTANT NOTE:
The author must have local administrator rights on the machine. If the user has a privileged account, they must set up full local control of their work folder (specified in 1.1.2.8).
1.1.1 Install RoboHelp and RoboSource Control
1. Download appropriate software packages, including all patches, from Adobe.
2. Launch RoboHelp Installer. Select the following options for installation:
o RoboHelp for HTML
o RoboSource Control (Client)
o CS4 Script Extender
INSTALLATION NOTES
Installation of each component is separate and may take up to 30 minutes. You do not have to install RoboHelp for Word.
Only select the Client Install for RoboSource Control.
3. Install all patches in the order specified by the vendor. Check with the technical communicator on which version is currently in use for patching.
1.1.2 Open the Project
1. Launch RoboSource Control.
2. Establish a database connection per section 3.3.1.
3. Close RoboSource Control.
4. Launch RoboHelp 8 for HTML.
5. Click Open under Recent Projects under the main frame (do not use title bars).
6. Click the Open Project from version control button (shown below).
7. Make sure that RoboSource Control 3.1 is highlighted as the Version Control Provider and the checkbox for “Make this my default selection” is checked. Click OK.
8. Configure the Source Control system as follows:
Connection: PROD
Root Path: Click the … button and navigate to the (project name) root in the database and click OK. This may take several minutes.
Connection Mode: Online
Get to Local Path: Click the … button and navigate to your Data folder. Select Make New Folder under Data and give the folder a unique name to help you identify the files as for the Support KB in RoboHelp.
9. Click OK when you have configured source control. A copy of the database is now being downloaded to the path you specified. This may take up to 20 minutes.
You can verify that installation is proceeding either by watching your local path fill with files or keeping an eye on the CPU usage of the RSO3MiddleTierService and RoboHelpHTML files under Task Manager.
10. Once transfer is complete, highlight Tier1KB.xpj and click Open. It may take several minutes to open the project the first time. It is typical for the snippet file to check out the first time you open the project and the first time each day that you save all project files.
11. Once the project is open, set Version Control properties:
a. Select Tools > Options.
b. On the Version Control tab, select all options. This will prompt the user on each version control action they take.
12. Test a check out/check in to validate correct installation and source control operation.It's the settings in miscproperties in the XPJ and it works in TFS just fine. I'ts as follows:
<miscproperties>
<matchedpair>
<name>vc::provider</name>
<value>Team Foundation Server MSSCCI Provider</value>
</matchedpair>
<matchedpair>
<name>vc::agent</name>
<value>MSSCC</value>
</matchedpair>
<matchedpair>
<name>vc::database</name>
<value>http://ap-gda113-tfs-a:8080/tfs/centric|NB-WWEELDEN|ITS\Wweelden</value> <- Add the TFS URL, your workspace name and your domain name.
</matchedpair>
<matchedpair>
<name>vc::cookie</name>
<value>$/BV - MVV/Main/Tools/Documentatie/mvv-beheerders</value> <- The location of the project in TFS.
</matchedpair>
</miscproperties>
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