Oracle Alerts and Notification

Dear Hussein,
I have configured Workflow in R12, but neither the alerts nor the notifications are working ...
Please guide
REgds
Bilal

Bilal,
Can you find any errors in the log files?
Please refer to the following document ("Diagnostics and Logging" section) for data gathering and troubleshooting.
Note: 741769.1 - Oracle Workflow Release Notes, Release 12.0.6
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=741769.1
Regards,
Hussein

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