Order canceled multiple times

My order has been canceled. I retried multiple times and same happened. Why don't I get more details on the reason for cancel? It just says unable to verify my information.

Hi bullorbear,
Learning that an order you've placed has been cancelled is never a pleasant discovery, so I can imagine why you'd be concerned. I'd be frustrated too if the same thing happened to me, especially if an immediate solution didn't appear to be available.
When we say that your order was cancelled because we were unable to verify your information, it generally means that something on your order is not matching up as it should. This can be anything from a simple spelling error (or incorrect abbreviation) to the billing address on your BestBuy.com account not matching the billing address for the provided method of payment. This could also include trying to ship a product under a personal account to a business address. Additionally, remember that Best Buy does not ship to freight forwarders and that such orders are automatically cancelled.
BestBuy.com > Help Center > Conditions of Use
http://bbyurl.us/CoU
That said, I've reached out to our support team to see if they're able to shed any additional light on the situation. While I cannot guarantee an immediate response, rest assured that I will let you know via private message as soon as an update is available. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

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Re: order cancelled 9 times

I wish you would inform the customer service dept what the secret is because I have tried 9 times to purchase something this week .... everytime cancelled, I thought just perhaps if i had it shipped to the store it might work---NOT, cancelled 3 more times

Hello lisakay,
Online ordering should be a quick and easy way to purchase a device you want without ever leaving your own home, so I can see how this would be aggravating. I order things online all the time, so I too would be frustrated if I found my orders were being cancelled without a reason why.
There are many explanations as to why an order may be cancelled without first notifying you. It could be anything from the delivery address not being recognized by the assigned carrier (UPS or USPS) to an account detail not matching your credit card’s billing information.
While I see each order being cancelled, I’m not sure what the exact reason is so I’m looking into this further and will follow up with you via private message when I have more information. You should receive an email when the private message is sent, but you may also view it by logging into the forum and clicking on the envelope in the upper right-hand corner.
Thank you for your patience!
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

Charged for services cancelled multiple times, refusal to refund/credit

Since there is no way to reach anyone besides base-layer customer service via phone or chat, they send us here as if we can help each other get our bills fixed.
I am sick of having to activate and deactivate global data services when I am planning to the leave the country. I have nothing but problems with this process. I continue to be billed when I've scheduled an end to the service AND then called to cancel upon my return on last two occasions I used it! it's a total scam. They refuse to remedy charges even though they can see I wasn't out of the country for 5 months! I just went to add the service for February and was told it was STILL on my account from August and they "could not remove the charges" and that I should have looked at my bill. No matter how I explained that I DID look at my bill and CALLED to AGAIN remove the service, he refused to could care less that I've been overcharged for months.

have you ever accessed your account above under My Verizon link?
to me that would be the best way to keep track of it.. you can add the service and delete from that section.. you will also have the benefit of all transactions being logged under the history tab..
if you go there now,, does it show when you added and when you called in once you were back state side?
I would look there and see how much information you have .. and maybe start using that as your point of contact for making account changes..
and yes it is frustrating when you think you have taken care of any thing that is costing you to later find out it is still billing.. and it is hard to follow removing a service that runs by billing cycle due to the fact that we are normally contacted after the bill is issued ... but by using the above you have more control and the ability to track changes
hope that helps

How to change Payment Terms in multiple orders at same time?

How to change Payment Terms in multiple orders at same time?
I have got 10,000 Order, I need to change the payment terms for all these Orders.
Can I Know the way out for this.
Regards,
Dantham Conpolwedson
Edited by: Dantham Conpolwedson on Mar 25, 2009 11:18 AM

Hi
There are as many options for that
You can go for
1)MASS t code
2) LSMW (by recording)
3)BDC (by recording)
and the most easiest way is by doing the MASS tcode
goto MASS and enter the object type as BUS2032
execute now select the sales order haeader data and execute and now enter the sales doc from and to range and execute now all the sales dox will be displayed
and from the menu click on select fields and select the terms of payment
now select the terms of payment row and enter the new values and click on carry out new changes
regards

How to cancel multiple lines for an Purchase Order

Hello everyone,
Does anyone know a way to cancel multiple purchase order lines, without having to do it manually?
Is there a way to do it automatically?
Thanks and regards,
Ankit

Hi,
Not sure if it's possible through PO screen. You may cancel PO lines programatically using po_document_control_pub.control_document with p_action = 'CANCEL'. You could use it inside a loop to cancel multiple lines.
Hope it helps.

Why LOOP AT XVBAP is triggering multiple times in user-exit in 1 item order

Hi,
Just curious,
I put the break point at LOOP AT XVBAP in user-exit of MV45A include of sales order transaction, then I created a sales order with ONLY one item(10) of 1 quantity (meaning, ONLY one schedule line)....then, Why my break-point(LOOP AT XVBAP) is triggering multiple times? even though there is ONLY one item/1 quantity? is supposed to trigger only 1 time(one iteration) right?
why mupltiple iterations are happening?
thank you

Hello ,
yeah thats true , that exit programs will called several types by SAP itself , so u need to find right FORM exits for ur requirements.
regards
Prabhu

Hello, may I buy iphone5s in Apple's official website, but the order was cancelled, what time would be able to resume my credit card, I need to use my credit card now, you don't give me back the amount of credit card, I can't use my credit card.

Hello, may I buy iphone5s in Apple's official website, but the order was cancelled, what time would be able to resume my credit card, I need to use my credit card now, you don't give me back the amount of credit card, I can't use my credit card.

You are not addressing Apple here. We are users like you.
Contact Apple: http://www.apple.com/contact/

Orders cancelled

I am very frustrated with the Bestbuy.com customer service at the moment. My local store is very convenient so for the past few years, the majority of my orders on the website have been for in-store pickup. On June 6th, 2014 I placed an order through the website that I did not need urgently enough to go down to the store. I received the usual order verification email and then shortly thereafter, an email letting me know that my order had been cancelled. I thought I must have mistyped something in the order process so I tried several more times to no luck. I called the customer service hotline and had a ticket opened {Removed per Forum Guidelines}. I was told to expect an answer in 5-7 days.
Two weeks later, I attempt to place an order through the website for a product that my home store does not have in stock and surprise surprise, the same cancellation email comes through. I call the customer service line and the rep on the phone is surprised it has taken so long, promises to escalate my ticket and then gives me a new ticket number {Removed per Forum Guidelines}. This is fine but when I ask the rep to please have them send me an email or a phone call letting me know when the issue is resolved, she said that isnt something they would do. So I just have to try ordering things and cross my fingers going forward..
I don't know why this is acceptable to anyone but I am starting to lose my patience. If it weren't for my GCU membership, my shopping dollars would have gone elsewhere already.
Solved!
Go to Solution.

Greetings Dmelville,
It would be quite disconcerting if orders seemed be canceled continuously without reason. I’m sorry to hear that you seem to have reached out multiple times without resolution, and hope that I will be able to finally bring some light to the situation!
Utilizing the email address you registered with the forum, I was easily able to locate your recent orders, including the canceled ones. When an order is canceled, it may be for a variety of reasons, from the item not being available, to an order not being picked up from the store in a certain amount of time, or not being able to verify a piece of information you used on the order.
That being said, I am reaching out to our support team for further research of the issue with your order cancelations. In the meantime, if you should have any questions at all, please do not hesitate to reach out to me. I greatly appreciate your patience while I research this issue with our support team!
Respectfully,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

Auto Purchase Order Cancellation

Dear Experts,
If it is possible of Auto Purchase Order Cancellation after a decided date?
I tried it with Purcahse Order> Accounting Tab > Cancellation Date.
My posting date of P.O. was 13-01-2012 and Cancellation Date was 14-01-2012.
But P.O. has not been cancel yet.
if there is any other workaround then plz suggest or I am missing something in procedure.
Thanks in Advance.
Regards,
Ravi

Hi,
I m losing hope now.
Can u plz tell me about that cancellation date option why it is not working and how that guy said that this is working on his system.?
I cannot undersand why?
And also i checked the second way as you suggested to select open Purchase Order in Open Item List. But you can close one P.O. at one time not multiple by selection.
Regards,
Ravi

Sales order with multiple billing doc's

HI Guys
My client has specific requirement related the freight charges .Freight charge is represented with a condition type in my pricing procedure. If a given sales order has multiple shipments (I.E deliveries) then this freight charge is getting calculated partially at item level and passing on to the   billing documents accordingly. Customers receive invoices with part of those charges. They will receive other parts with other shipments and invoices until sales order is completed
As per my clients business it would be more logical that Freight charges are invoiced on the first invoice. And not as parts in each billing doc
There are two things which are striking to my mind in terms of solution
1.   Since it’s only to do with showing the freight charges on the output sent to the customer. Is there any option to display the complete freight charges on the 1st billing doc’s output type? And restrict to display in the remaining billing doc of a given sales order. Any idea how to achieve it this way
2.   Can this be controlled with the help of copy controls between delivery and billing doc at an item category level .i hope there should be some standard routine in place if not what should be my logic in this routine that helps to accomplish this task
3.   Create a routine and assign it to the condition type ZMIN…Not sure what logic should I built in here to get the above requirement up and running
Please guide me a way forward on this……………..
Thanks for your support.
Will reward without fail …
Mohit

Hi Madhu,
The billing document cannot be deleted. It can either be cancelled or a credit memo created with reference to it. You can also check in the same VBFA table, if for a billing document any cancellation exists. If yes, then, the delivery cost becomes relevant. Else it does not.
However, there could be a timing issue. Say if there are 3 deliveries and 2 of them are taken for billing at the same time in different sessions. (I am not sure if SAP will allow this because of the locking of VBAK table but still a possibility). Then, when the routine goes back to VBFA with the Sales order number, it does not find any billing document. So there is a chance that the freight charges may appear on both deliveries in full. So, you may want to test a few scenarios like this to make sure the logic is good and accommodates all scenarios.
Hope this helps.
Regards,
Mukund S

HT1689 Billed for same app multiple times

We were billed for the same app multiple times, how do I contact apple iTunes to get this fixed?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

Pre-orders canceled

I pre-order my games from BestBuy as I purchased the Gamer's Unlocked Membership. BestBuy convinced me to sign up for their BestBuy Mastercard. I was qualified to enroll and was directed on how to change my previous VISA purchases to the MASTERCARD purchase for the pre-order. Now I come online to check on the status and go pick up one of the pre-orders and BestBuy canceled ALL OF MY ORDERS.
I lost my pre-order bonus for The Last of Us PS4 edition. What the hell??
- Bobby H.

Hello batmanshady,
I'm not much of a gamer, but as I do place pre-orders for other items, I can imagine being equally as frustrated if this had happened to me multiple times. I apologize for any inconvenience this process may have caused you.
Orders can sometimes cancel if we are unable to verify some pieces of your information. Having said this, we are aware of our system having some difficulties, and it's left some without their pre-orders they've made. As I'd to discuss this in detail with you, I've sent you a private message that you may view by making sure you are logged into the forum and clicking on the envelope in the upper right-hand corner.
Thank you for posting,
Alex|Social Media Specialist | Best Buy® Corporate
Private Message

Report on Sales Orders Cancelled

Dear Experts,
I have the following TWO Requirements.
1) How to cancel Sales Orders.
2) How to Generate a Report on Sales Orders Cancelled during a given time. The details required in the Report are:
Orders cancelled by an User, Depot and by the Region.
Creation date of sale order.
Cancellation date.
Kindly give us your Detailed & Valuable solutions to proceed.
Regards
Hari

Hi Lakshmipathi,
I have been going through various Threads Posted in the Forum.
In One of your Replies to a Question Posted "Re: Deletion indicator of sales order" the Solution given is "Execute TCode AUT10."
When I had tried with the Transaction Code AUT10 on the SAP System, No Data is populated on the Screen. Any settings to be done on the System.
You can suggest a possible solution to the Issue posted by me.
Regards
hari

How can I have use the same div ID multiple times on the same page?

Okay so a problem I encounter a lot is that often times I want to use the same div ID several times on the same page. An example of this is when I'm creating table like designs.
Let's say for instance I create a div ID called 'product-container'. I want to use 'product-container' multiple times on the same page but if I do this it is improper XHTML and will throw errors in any XHTML validator (you are only allowed to use a div ID once on any XHTML page in order for it to be standards compliant).
Now the first option is that I could define 'product-container' in my CSS style sheet multiple times by doing something like this...
#product-container {
     width: 300px;
#product-container-2 {
     width: 300px;
#product-container-3 {
     width: 300px;
#product-container-4 {
     width: 300px;
What you will see there however is that it seems pointless to define the same ID numerous times over (just adding a number on the end) when each ID is the exact same thing and has the exact same attributes.
Now what I have noticed is that there are some sites out there who manage to have the same ID appear several times in the code but add a number to it just like above. The difference is that they only have one definition for 'product-cointainer' in their CSS document but in their actual XHTML code they have IDs for 'product-container' but with numbers on the end like 2,3,4,5, etc. It's almost as if JavaScript or some other code is automatically appending a number on the end of the ID so the validator won't consider the markup to be invalid, but yet it knows that it's using the same 'product-container' style that is contained in the CSS style sheet.
I hope I explained this correctly. I'm just hoping to find a way that I can put the same div ID on a page multiple times without having to define it over and over again in my CSS.
Any help is much appreciated!

Because it seems like by using a class you can't make this position as
well as you can by using an ID. Am I wrong?
An ID name can be used only one time per page. A class name can be used multiple times per page.
.product {
width: 300px;
text-align:left;
color: #FF0000
border: 2px solid #666;
Nancy O.
Alt-Web Design & Publishing
Web | Graphics | Print | Media Specialists
www.alt-web.com/
www.twitter.com/altweb
www.alt-web.blogspot.com

Building a select box multiple times on one page.

Hello,
I have a ResultSet rsAgencies that contains all of the information needed to create the options for the agencies select box. It works something like this:
<select name="selAgencyId" id="selAgencyId" class="Standard">
     <option value="-1" selected>Select One</option>
     <% while (rsAgencies.next()){ %>
          <option value="<%= rsAgencies.getInt("id") %>"><%= rsAgencies.getString("name") %></option>
     <%}%>
</select>Pretty straight forward. But I need to print these same options out in several different select boxes on the same page and can't figure out how to encapulate this functionality in order to do it.
In ASP, I would have simply had a function declared on this page that I would pass the ResultSet to. It would loop through the rs and build the options.
But JSP won't let me declare a function (or maybe I just don't have the syntax right).
I have also tried putting it in a bean and calling that function from the JSP, but it kindof skips over it for some reason.
If anyone has done this and can give me a nudge toward the best practice, I would be forever grateful.
Thanks
James.

Limey,
Thanks. I did not know that about the declaration tags.
Yes, I decided to build a function that accepts a resultset and returns a vector. It allows me to minimize trips to the database as well as loop through multiple times.
I ended up putting that function in a bean that will hold all of my common functions for the application. I assume that is a pretty fairly standard way of sharing functionality from page to page.
Thanks again.
James.

Order canceled multiple times

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