Order Troubles
I ordered an iphone 6 this morning and at the end of the ordering process it said something like "Your iphone is reserved, but we can't contact the carrier. You'll get an email with instructions to complete.". So I get this email:
We’re ready to proceed with your iPhone order.
Your reservation is:
Please click here to return to the Apple Online Store. To maintain the delivery priority of your iPhone order, you will need to complete your purchase bySaturday, September 13, 9:00AM PDT. If you do not complete your purchase by that time, your reservation will be canceled.
If you have any issues completing your order, please call 1-800-MY-APPLE.
So I click the link and try to go through the process and it's forcing me to do an upgrade with AT&T. For some reason, even though I should be eligible, i'm showing as not eligible for upgrade. So the process just tells me to talk to AT&T. I'm fine just buying the phone outright with no contract, in fact that was my intent. So I call that 1800 number to try and get help. The lady says well you should have not chosen a carrier and there's nothing she can do.
Is anyone else running into this? I'm extremely disappointed as I do not intend to wait until Oct when I had a preorder in place and the stupid Apple system can't handle it correctly.
Do you have a technical question for us users?
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This may sound silly, but my song order is incorrect on the iPod itself. It's in the correct order when viewed in iTunes, but when the iPod is disconnected and I go to play the album, it places that song at the end. Anyone, please help!?! Thanks.
iPod is disconnected and I go to play the album,
it places that song at the end.
What song?
it should be the 3rd track, but it throws it at the end -
IEEE 1394 Field order trouble!
When I send video from the sequence on the 1394 field at the output displayed in reverse order, because of what the image shows the effect of strobe and "comb". Is there a way around this bug? Will Adobe company to solve this technical problem? Thanks!
did you ever cure this problem?
have a read of this post I've just put on the atomos site
OK so FCP 7 works fine with pro res 422 HQ normal and light. Premiere does not. Upper field settings imported straight into the sequence at first look fine. View it on a crt preview monitor through a video board (exactly the same way as FCP) and what an awful looking picture it is!
Reversing the field settings cures this effect but hey! (having to render the footage though is not slick in a fast paced working environment) when exporting the footage to mpeg2 for dvd creation in studio pro - guess what! ....the interlacing problem is back again!
So come on guys - will someone actually answer the question. Have I wasted several days and money trying to move to Premiere CS6 (almost on CC but holding fire on that one!) Somethings going to go - either the Samurai or Premiere.
It's just like premiere does not see the upper field settings in the native pro res footage. And I've tried all sorts of configurations to cure the problem. The only way I found was to export the XFL files to FCP7 and work with the project on there. And seeing as I'm trying to get away from FCP this isn't ideal.
So come on tech heads from either atomos or planet earth. Lots of other people have had this problem but no one seems to get a proper answer. -
HP Officejet Pro 8600 Plus "unspecified printer problem"
I just set up my HP Officejet Pro 8600 Plus e-All-in-One. The set-up seemed to go okay, but when I go to the "devices" tab for "HP Connected" it has a yellow yield sign and says that I have a problem with my printer. When I click on the yield sign symbol, the box says that "An unspecified problem was reported. Please check your printer." When I check the printer pannel, there are no problems reported. The machine seems to print okay, but I'd like to clear up this error that is shown. Any ideas?
Also, I've already done the restart and sign-off/sign-in stuff, so we can move on to second-order trouble shooting. Thanks.
This question was solved.
View Solution.HELP!
I am having exactly the same problem. I am simply swapping out an existing Deskjet 3512 that worked perfectly at all levels, so i KNOW i dont have router/port/network issues. eprint was and is flawless. I just plugged it back in to check and it still works just fine with eprint.
Using my new Pro8600, I send emails to my eprint address and they seem to go...and then nothing. they just don't print.
I get the"Officejet Pro 8600 Plus "unspecified printer problem"" message but my front panel reports no issues.
I'm a step away from taking this back and buying an Epson.
My experience with their support has bee stellar at a commercial printer level.
This seems to be a very common problem and I just dont have hours to monkey around with something that should work out of the box.
any help will be appreciated. -
I have a new MacBook Pro and I'm having trouble with some of the Help sections. I want to rearrange the order of my photo's within an Event. I have followed the directions but it will not let me do it, what am I missing? Thanks for any tips.
Are you talking about iPhoto? If you are please post this in the iPhoto forum, thanks!
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I'm having trouble facetiming. I live in Mexico but I know other people who facetime from where I live. Everything seems to be in order; I call, it rings on my ipad but it doens't ring through to the person I'm calling. Likewise, when someone calls me, it doesn't ring on my ipad.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Cheers, Tom -
News for Users having trouble ordering books
I was having trouble like many others ordering books during the last 2 weeks. I was also concerned about pending charges on my bank account. I received a very detailed explanation and helpful suggestions today form Apple Support. I am posting this in hopes that it helps others and ends all the frustration.
My name is Patrick and I'll be assisting you.
I understand that you're having an issue placing a book order. I also understand that there were charges on your credit card statement that were eventually dropped.
I reviewed the orders you submitted for the book titled "Honeymoon" and found that the file could not be opened. That is why your orders haven't processed completely. The size of the book shouldn't be an issue, so you don't need to change anything in it. Please keep submitting the order until you're successful. You may want to try during non peak hours so there'll be less traffic on your ISP's network.
As for the multiple charges, when you make a purchase using iPhoto, Apple sends an authorization request to your credit card company for the approximate amount of the purchase. This is to verify that your account has sufficient credit to cover the amount of sale. It is a temporary authorization hold, not an actual charge. Most credit card companies remove authorization holds within 48 hours.
Please note that even an unsuccessful attempt to purchase an item may cause an authorization hold, depending upon how much of the transaction was completed, and multiple attempts can cause multiple authorization holds.
If you have any questions about whether an amount found on your online statement is an authorization request or a charge, or when the authorization hold will be removed from your account, please contact your credit card company or financial institution.
To view your purchase history, visit http://www.apple.com/internetservices/yourorderstatus and sign in using your Apple ID and password.
I hope this clears things up for you. Please accept my apologies for any frustration this has caused you. I want your experience with us to be the best possible. Have a pleasant day.It's really hard to say without seeing the form, and ideally being at the machine that it doesn't work with. I'd be happy to take a look at the form if you're free to send it to me: acroscript at gmail dot com
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Is anyone but me having trouble getting a new iphone? My daughter and I ordered them on the 9th, had them canceled by apple on the 17th. We reordered them and I can tell that by tomorrow apple is about to cancel them again. My order status went from prepared to ship to not yet shipped today. I spent 4 hrs on the the phone between apple and ATT today about this. Each one blames the other. I have talked to so many people I have a headache, and am ready to throw my iphone at someones head. We both have the original iphone so we are ready to upgrade, but now we are bith so frustrated that I am ready to leave ATT and forget the whole thing.
On your first cancellation email, did it say that it was cancelled because it couldn't get an approval from ATT? if so, try calling ATT to see why it's not approved. I had similar issue where I accidentally placed 2 orders and one number can only buy one phone.
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Trouble with subquery and rownum and ordering
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select addressbookid from addressbook where addressbookid like '905430931|%' order by upper(addressbookid);I know that if you mention ROWNUM in the WHERE clause, you're referring to the row numbers of the ResultSet that Oracle returns. How do I use both ORDER BY UPPER(ADDRESSBOOKID) and WHERE ROWNUM > 25 AND ROWNUM <= 50? I figured a subquery would do it, but I can't write a correct one that does it! Below are my 2 attempts with the errors, and then I just tried to play with rownum:
SQL> select addressbookid from addressbook where addressbookid in (select addressbookid from address book where addressbookid like '905430931|%' order by upper(addressbookid));
select addressbookid from addressbook where addressbookid in (select addressbookid from addressbook
ERROR at line 1:
ORA-00907: missing right parenthesis
SQL> select addressbookid from addressbook where addressbookid in upper(select addressbookid from addressbook where addressbookid like '905430931|%');
select addressbookid from addressbook where addressbookid in upper(select addressbookid from address
ERROR at line 1:
ORA-00936: missing expression
SQL> select addressbookid from addressbook where addressbookid like '905430931|%' and rownum > 25 and rownum <= 50 order by upper(addressbookid);
no rows selected
SQL> select addressbookid from addressbook where addressbookid like '905430931|%' and rownum > 25 and rownum <= 50;
no rows selectedLike I said, if I can get a working subquery, then I'd like to attach that restriction on the rownum stuff. I'm wondering if it will be a problem trying to get the ordering to happen and then the rownum restriction after that, and all in the same query...
Btw, we've made all the table and column names in our database uppercase, so that shouldn't matter.This is probably the most efficient way ...
select addressbookid
from
select addressbookid,
rownum rn
from
select addressbookid
from addressbook
where addressbookid like '905430931|%'
order by addressbookid
where rownum <= 50
where rn > 25 -
I would like to print a four sided programme, but am having trouble finding out how to organise the sections onto a 17 by 11 paper with the sections in the right order. Any help?
If all you are going to do is print double sided and them make
a single fold reducing the page to 8 1/2 x 11, one side of the
original 17 x 11 page will be page 4 on the left as you hold
the page facing you and page 1 on the right, reverse side
should be printed so top is same as top on the the first side
and will be page 2 to the left and page 3 to the right. Pick
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with page 1 facing up toward you, turn the page as you normally
would and pages 2 & 3 should be in order, and one more turn brings
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I'm having trouble with the purchase of currency in the game Casyle Clash locks! In order status says "Back" returns so what? Money at stake so I have not returned!
You need to contact the developer of the game, or, the iTunes store support. iTunes store "MIGHT" issue a 1 time refund. If you want the credits for the game, talk to the game creator.
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TS1646 I have a trouble with order ID: MHNFXF4B2D
I have a trouble with order ID: MHNFXF4B2D, i just buy 1 purchase 19,99 usd for 3000gems in IGG.com, and i just received 3000gems, just 1 times, but in the bill, i have 2 times, and order total is 39,98 usd. and now, my visa card tell me that my account was declined...and have a 19,99 usd have not payed yet.
i so confuse with it. i really need the help but i do not know how to explain my situation...If you've been overcharged then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
For the declined message, you could check with the card issuer to see if it's them that have declined it (it's possible that you card issuer blocked the second $19.99 so that iTunes wasn't able to collect it), and if not then try contacting iTunes Support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management -
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Can you also see blackening in the power jack on the PowerBook? If so, I would be worried that the surge also damaged the computer/
Does the computer run OK on just the battery? If it is working on battery power, that limits the number of things inside the computer that could have been fried.
If the computer is severely damaged by the surge, it's not worth repairing. However, a couple of posters in Apple forums said their homeowners'/renters' insurance paid them replacement value of their computer after power surge damage due to known problems on the grid, like the huge power outage that hit the SW Untied Stats and part of Mexico yesterday. -
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what exactly are you trying to do and attach a screenshot of the error message, if it's in english.
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Read here:
http://support.apple.com/kb/ts2755
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