Ordered 128GB iPhone 6 Plus. Confirmation email recieved 9/19/14 ship date, but site says it's still processing. I'm an authorized user on the account and paid with my personal credit card which has a different billing address that the account. Just ma

Anyone know if they check the validity of payment method when they take the order or just when they ship the phone.

Typically your card is not charged until the order process. It should not matter the billing address on the card vs the shipping address. However, the phone can only be shipped to the billing address on the VZW account.

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HT1918 i would like to use my credit card which has other country billing address who i can do it. every time i tryed it is only give me the us address. could you please help me on this

i would like to use my credit card which has other country billing address who i can do it. every time i tryed it is only give me the us address. could you please help me on this

You will need to update the address and country that you have on your account, and if using a credit card then that will need to be registered to that new address - you should be able to update them logging into your account via Store > View Account menu option on your computer's iTunes
Changing account info : http://support.apple.com/kb/HT1918

Ordered an iPhone 6 Plus off contract with a credit card that has a different billing address than the account. Does it matter and is the order going to be cancelled if it doesn't process the card correctly?

Just don't want to find out Wednesday that my order was cancelled or delayed because the credit card has a different billing address than the account. If they check the validity of the card at the time you pre-order I don't see it being a problem.

Oh, should mention I ordered right at 3AM (EST) on the 12th and got a Confirmation email with a Deliver by: 9/19/14 but when you try the "Check Status page" it spits out "Expected Ship Date: Not available at this time."

TS1646 I live in a foreign country and would like to use my US credit card (which has my current foreign address) to make purchase in the US App Store. How do I do this?

I live in Japan but I would like to use my US credit card to make purchases in the US Store.
I had no problems with this previously, but I recently informed my US bank of my Japanese address and changed it (had to).
There is no way to input my Japanese address (so that it matches the bank information) in the fields for the US App Store (which has no foreign country fields, you are limited to having to fill in the US state field, flags me for phone number area code differences, etc.).
When I hit the change country button: A) It took me to the Japanese App Store; B) I could not use my US credit card there (despite my Japanese address).
Yes, I may want to make purchases in the Japanese App Store in the future (I am bilingual), but the selections are different depending on the country.
Now I can make purchases in neither country.
I want to make purchases in the US Store from Japan.
Help! I feel like I am getting punished for being global. (The world should be getting smaller, more interconnected, and more convenient with the Internet --- not the opposite!)

Well, I can certainly understand the licensing argument if I were using a Japanese credit card with a Japanse address and making a purchase with Japanese yen from the US Store from Japan.
When I am making a purchase with US card from the US store with US dollars, the argument becomes a bit suspect (I know it is Apple's, not your argument).
it is just kind of a paradoxical situation and I am hoping Apple will offer some sort of solution. We can always hoe, right?
Thank you for your reply.

What should i do to use an international credit card.It has a US billing adress

I would like to know how to use an international credit card which has a us adress billing

I'm living in haiti,there's no itunes store for Haiti, i have a us visa and my international credit card also has a United States billing adress beside the one in Haiti.But when i try to use it at the apple online store i got a message saying that my payment method doesn't match my bank record.I don't know what to do.

Hi, I just wanted to buy two iphones from the apple store usa with a lebanese credit card. Is it possible?

Hi, I just wanted to buy two iphones from the apple store usa with a lebanese credit card. Is it possible?

The US Apple Store accepts US-issued credit cards only. And they will ship only to a US address. Whether or not a physical Apple Store would accept a Lebanese credit card I don't know.
Regards.

I have an ipad for work. I would like to download another account with a personal credit card just for only media. I do have an account on my mac air.

I have an ipad that was issued from my company. I would like to add a second itunes account for just media with my personal credit card. I have another itunes account on my mac air. Can I download it to my ipad without disturbing my work appications? I see similiar questions, but none of the answers are simple enough for a "newbie" like myself. Thank you for any suggestions.

It's complicated.
iTunes accounts use Apple ID's.
I currently use two unique Apple ID's on my wife's iPad 2.
I sync the iPad manually to two different user accounts on my MacBook.
It is possible (though not necessarily intuitive) to sign out of one Apple ID and sign in with the other one:
Open Settings, Store, Apple ID.
Touch on the current Apple ID, and a pop-up gives you the option to View Apple ID, Sign Out, or Cancel.
Sign out, and a Sign In window pops up.
Now you can Use Existing Apple ID, Create New Apple ID, or Cancel.
Each Apple ID shows its' own $ balance. You might just want to use your exiting iTunes Apple ID as the second ID on the iPad. That probably allows you to share your current MacBook Air music collection with the iPad. But I'm not positive about that.
For simplicity's sake, you might consider using prepaid Apple iTunes cards (they apply to everything), rather than a personal credit card. Also limits your risk in case the device is lost or stolen.
One annoyance occurs when updating Apps: you have to remember to sign out of one ID and sign in with the other in order to get all apps updated.
All of the folders, apps, music, and video purchased (regardless of which Apple ID you use) will be combined when you view the contents. I'm not an expert by any means, but I do not know of any way to create separate users on an iPad as you can with a Mac or a Windows PC. You can segregate Apps into separate folders, e.g. "Work Apps", and "Personal Apps", but you have to do that manually, and as far as the iPad is concerned, they are all co-mingled. Example: Take a photo with the built-in camera. It will appear in Camera Roll. Is it a 'work' photo or a 'personal' photo? No way to segregate them. Any music downloaded from iTunes, or synched from a Mac or PC goes into the same music collection.
So that may not be a problem if your 'work' Apple ID never purchases music or movies, and your 'personal' Apple ID never purchases business applications.
I worked in IT for a number of years, and I have to ask, does your IT department have a problem with your 'personal' data and 'personal' apps on a 'business' device? Who is responsible for backing up 'work' apps and data? 'Personal' apps and data? You might need to ask for clarification before you invest any money.
These answers apply to iOS 4.3.4 and an iPad 2. iOS 5 could change some of these answers. I'm waiting for at least an iOS 5.1 update before considering whether iOS 5 offers anything we need.
Message was edited by: kostby

HT5622 why am i supposed to provide my credit card information....its said that the id is free.....

why am i supposed to provide my credit card information....its said that the id is free.....
will i be charged anything....
plz reply soon...
Regards
Sakshi

An Apple ID is free and you will be charged nothing for creating it.
To create an Apple ID without a credit card read Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Step 3 is important, no matter whether you do this on a Mac or an iPad / iPhone:
Important: Before proceeding to the next step, you must download and install a free application. ...
Important: Before proceeding to the next step, you must download and install the free application by tapping Free followed by tapping Install App. ...
To summarize, you must first download a free app from the App Store. When you are asked to sign in with your Apple ID, select "Create new account". Accept the terms and conditions checkbox, then click Continue. After you enter all the requested personal data, click Continue.
When you are asked to select a payment method, select "None".
That's all there is to it.

I am setting up a new iTunes account and do not have a credit card. When I am setting the new account up it does NOT give me an option of "none" in lieu of an actual credit card. What do I do?

I am setting up a new iTunes account and do not have a credit card. When I am setting the new account up it does NOT give me an option of "none" in lieu of an actual credit card. What do I do?

How did you create it ? There are instructions on this page for creating a new account (the instructions won't work with existing existing account) without giving credt card details : http://support.apple.com/kb/HT2534
e.g. if currently logged into an account then log of it, then find a free app in the store, click on its free 'price', and you should then be able to create a new account during the 'buying' process and get 'none' as an option on the payments screen

I am trying to download and install OSX Mavericks but everytime i input my Apple ID it keeps asking to review my account and then starts looking for credit card info, I do not have a credit card, also I thought OSX Mavericks was free, some help please.

I am trying to download and install OSX Mavericks but everytime i input my Apple ID it keeps asking to review my account and then starts looking for credit card info, I do not have a credit card, also I thought OSX Mavericks was free, some help please.

Yes I know it's free, but Im trying to find out how to download it and install, but I keep getting account review and asked for CC details as I have no CC I can't get the download or install it, any help please, what i don't understand is why would I be asked for CC details if it is a free download ?? i just want to know is there anything I can do.

I have just purchased Premier Pro - I have been waiting to down load it but it says it is still processing my order? how long does this take?

I have just purchased Premier Pro - I have been waiting to down load it but it says it is still processing my order? how long does this take?

Hi There,
We have checked the details for your account, your subscription is activated.
Kindly download the product using the below mentioned link.
Creative Cloud Help | Install, update, or uninstall apps
2. If you face any trouble kindly check.
Troubleshoot Creative Cloud download and install issues
Error downloading and installing Creative Cloud application
Thanks,
Atul Saini

I see another unsecured wifi network on my list. As I have recently changed routers etc. I just want to make sure it's not attached to me. It has a different IP address than the secured wifi network I have now set up.

I see another unsecured wifi network (D Link) on my list. As I have recently replaced an old modem router (D link) with a new fancy one (wireless gateway), I am wondering if this is somehow still attached to my computer. The D link wifi unsecured network has a different IP address than my newly formed secure wifi network's IP address.
Also - if I turn my wifi off (regardless of if I am on the dlink or my new secured wifi) I can still watch netflix etc. on my tv from living room which tells me the the wifi is still on. Why is this so?
Does my Mac have two IP addresses or is that D link someone elses?
THank you to anyone who can straighten me out on this as I am confused.

Thanks Tony,
Believe it or not, I had already done that - that is why I was confused as I kept seeing it in the wireless networks that I was seeing even though I had deleted it in my advanced Network of Systems Preferences. I thought if it were mine it would go away, but alas it didn't. Anyway, all is well and I can now relax that everything is secure thanks all to you.
Cheers

HT201272 I am a resident of Ecuador.I used to buy applications from the us apple store with an ecuadorian credit card and my address in Ecuador.

I am a resident of Ecuador with an ecuadorian credit card.I used to buy applications from the us apple store and updated them whenever updates were available with no problem at all. Since approximately a month,I am not able to purchase any new applicaton or update the old ones.Apple send me back to the ecauadorian apple store were there are almost no applications and where I can not even update the ones I have.
How can I solve this problem.? Before I was able too purchase applications anywhere in the world.This is absurd.
Can anybody help me please?
Regards,
Refurioso

You can't, you will need to be in the US with a US billing address (and credit card issued by a US bank) and iTunes account to be able to buy/download from the US store - the terms of use of the US store say (and other country's stores will be similar) :
The App and Book Services are available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the App and Book Services from outside these locations. Apple may use technologies to verify your compliance.
If there are apps that you want that aren't currently in the Ecuadorian store then you can try requesting that they be added, but ultimately it's the app developers that will have to grant Apple a license to sell them there : http://www.apple.com/feedback/itunes.html

I pay CC 2014 with somebody else credit card, which is refused, how can it be accepted?

I pay my CC 2014 with my wife credit card, but you refused it because you say is not in my record. I need it to be accepted because this credit card is able.
Pagué my CC2014 con la tarjeta de crédito de mi esposa, pero la rechazan porque no figura en mis datos. Necesito que la acepten porque la tarjeta está vigente.

Contact sales support directly by web chat.
Mylenium

Why must credit card be same country than billing address ??

I want to buy from App Store. BUT: I have a credit card from Germany (because cash withdrawal worldwide is free if charge), my passport is Austrian and my billing address is Thailand, where I live at the moment.
This was all my life the same. 2002: Credit card Switzerland, Passport Austria, living in Greece.
So, how can I pay with my credit card I use worldwide in the App Store?
I do not intend to get a Thai Credit Card with real bad conditions to be allowed to pay in App Store only because my billing address is Thailand!

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Apple's rules are that you must use the Mac App Store/iTunes Stores for the country of your residense. If you use a bank card it must be a verifiable card from a bank in your couuntry of residense with a verifiable billing address in your country of residence. Period. There is no way to get around it if you intend to make purchases with a bank card.
I suggest that you open a simple bank account in Thailand that will provide you with a bank VISA/Master Card debit card and then fund the account with enough money to cover your purchases.

Ordered 128GB iPhone 6 Plus. Confirmation email recieved 9/19/14 ship date, but site says it's still processing. I'm an authorized user on the account and paid with my personal credit card which has a different billing address that the account. Just ma

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